Retention jobs in Newark, New Jersey - Page 4Create job alerts

A company is looking for a VIP Customer Advocate to provide elevated service and support to high-value accounts.Key Responsibilities Implement retention strategies to maintain top accounts and identify early attrition indicators Serve as a relationship manager to high-value customers and coordina

Key Responsibilities Define and execute the global Customer Success strategy aligned with corporate growth and retention objectives Lead Customer Success Managers to manage relationships, adoption, and Net Revenue Retention (NRR) Oversee Technical Account Managers to provide proactive technical

A company is looking for a Braze Retention Marketing Manager to support the technical execution and optimization of various messaging programs. Key Responsibilities Build, launch, and maintain customer lifecycle campaigns across Braze (email, SMS, in-app, and push) Set up and optimize customer jo

Key Responsibilities Map and manage the full lifecycle from first send to repeat engagement Develop multi-channel campaigns that deliver timely communications to users Track and measure activation, retention, and lifetime value across user cohorts Required Qualifications 4-6 years of lifecycl

Key Responsibilities Drive account plan creation and client growth strategy in collaboration with Sales, Strategy, and Operations Lead a team to manage key performance metrics and improve client satisfaction and retention Implement client risk mitigation strategies and ensure timely contract ren

Key Responsibilities Design and maintain the institutional membership architecture, including tiers and benefits Own membership pricing and packaging, collaborating with RevOps, Sales, and Finance Define the end-to-end member journey and create programming to drive engagement and retention Requ

Key Responsibilities Lead teams to achieve KPIs and ensure branch satisfaction with performance Ensure compliance with DOT hiring guidelines and best practices in recruiting and onboarding Analyze application processes to improve hiring speed and retention rates Required Qualifications, Trainin

Key Responsibilities Meet or exceed monthly sales quotas by identifying and closing incremental sales opportunities Renew customer contracts to protect and grow existing revenue streams Collaborate with leadership to develop account management plans and optimize sales and retention strategies R

Key Responsibilities Provide support for billing, repair, retention, and sales inquiries to enhance customer experience Troubleshoot and resolve technical issues and account inquiries in a single interaction Build consultative relationships with customers to understand and resolve their needs R

Job Description Restoration Sales Representative Benefits/Perks • Fast Paced Environment, • Health Benefit Options Restoration Sales Representative Job Summary Initiate communication with individuals and organizations to arrange planned meetings and cultivate relationships with key decision-makers, ultimately resulting in referrals for customers requiring our restoration services. Our goal is to secure commitments from these potential referral sources. Additionally, we aim to foster strong connections with our existing customers and referral partners through regular phone and in-person interactions, ensuring their continued loyalty and support. By maintaining active engagement, we enhance customer retention and strengthen our network of reliable referral sources. Restoration Sales Representative Responsibilities • Identify potential new customers and referral sources., • Create and maintain sales route records., • Perform sales calls resulting in scheduled meetings with target referral prospects., • Gain commitment from customers leading to referrals of those in need of, • restoration services., • Complete weekly and monthly sales reports in a timely manner., • Attend weekly sales meetings., • Maintain phone and in-person contact with existing customers., • Maintain customer contact database., • Make group presentations to prospective organizations., • Consistent, effective involvement in trade, community, and networking, • Education and Experience: Associate degree in business, marketing, or related field with a bachelor’s degree preferred. Four (4) to six (6) years of experience with relationship selling to high-level executives., • Selling Skills: Understands and effectively applies the concepts of differentiation and adding value. Knows customer markets, the issues, and the challenges they face, and can translate that information into useful selling strategies. Builds long-term relationships that drive increased revenue and demand for services., • Financial Reports and Documents: Understands the concepts and content of financial reports: Profit Loss, Balance Sheet, and Cash Flow., • Mathematical Skills: Possesses strong math skills. Able to translate information regarding a prospect’s business into estimated revenue potential. Comfortable comparing actual performance to established plans for selling activity and revenue generation.

Job Description Sales & Customer Service Manager – Packaging Industry Leading Packaging Company Seeking a Sales & Customer Service Leader! A well-established company in the packaging industry is looking for a Sales & Customer Service Manager to drive revenue growth, lead a dynamic team, and enhance customer experience. We need a results-oriented leader with a strong background in managing sales teams, driving promotions, and optimizing customer service operations. Key Responsibilities: • Lead & Motivate the Sales Team: Manage and mentor a team of sales representatives to achieve and exceed targets., • Oversee Customer Service Operations: Ensure the customer service team delivers exceptional support, resolves issues efficiently, and enhances customer satisfaction., • Drive Sales Promotions: Develop and execute strategic promotions to increase customer engagement and revenue., • Inbound & Outbound Sales Management: Train and oversee the incoming call team on upselling techniques and customer interactions while managing the outbound call team to reconnect with dormant customers and execute cold-calling strategies., • Improve Customer Retention: Implement strategies to strengthen customer relationships and increase repeat business., • Business Growth Strategies: Identify new sales opportunities, strengthen existing customer relationships, and expand market reach., • Market Analysis: Monitor industry trends and competitor activity to stay ahead in the market., • Proven experience in sales management and customer service leadership, preferably in the packaging industry., • Strong leadership skills with the ability to motivate, train, and manage teams., • Expertise in sales promotions, upselling, and cold calling strategies., • Ability to improve customer service operations and enhance customer satisfaction., • Exceptional communication, problem-solving, and negotiation skills. This is an opportunity to lead a high-performing sales and customer service team in a growing company. We offer a competitive salary, career advancement opportunities, and a dynamic work environment where innovation and performance are rewarded. How to Apply: If you're a results-driven leader ready to take on this exciting role, apply now on ZipRecruiter with your resume and a brief cover letter outlining your experience. Company DescriptionMerchandise Gift PackagingMerchandise Gift Packaging

Job Description Overview: We are seeking a proactive and empathetic Customer Success Relations Specialist to build strong, long-lasting relationships with our customers. The ideal candidate will ensure customers achieve maximum value from our products/services, drive engagement and retention, and serve as the primary point of contact for client support, success, and growth opportunities. Key Responsibilities: * Develop and maintain strong, long-term customer relationships. * Serve as the main point of contact for customer inquiries, concerns, and escalations. * Onboard new customers, guiding them through setup, training, and adoption. * Understand customer needs and goals to provide tailored solutions. * Monitor customer satisfaction, proactively addressing issues before they escalate. * Track customer usage and engagement metrics to identify risks and growth opportunities. * Collaborate with internal teams (sales, product, support) to ensure a seamless customer experience. * Advocate for customers by relaying feedback to product and leadership teams. * Drive customer retention, renewals, and upsell opportunities. * Prepare reports on customer health, success metrics, and relationship status. Qualifications & Skills: * Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience). * Proven experience in customer success, account management, or client relations. * Strong communication, interpersonal, and conflict resolution skills. * Problem-solving mindset with a customer-first approach. * Detail-oriented with strong organizational skills. * Team player with a proactive attitude.

Job Description Manager / Senior Manager Client Services US – Full time Talented or aspiring salespeople who are persistent, eager to learn and have a solid background in Market research will thrive in this role. The Manager / Senior Manager of Client Service position is for someone who has a couple of years of experience in account management or client services or wants to move into that field and advance into next steps of their career. This client-centric sales position is focused on expanding and deepening client relationships, identifying new areas of delivery, and optimizing client satisfaction. If you long for a nimble and agile environment where you, as a Client Service Manager, can be mentored and supported within a well-developed team structure, contribute with new ideas, and see tangible results and impact, EyeSee is the right place for you. What do we do? EyeSee is one of the fastest-growing global behavioral insights companies based in New York, Ghent, Paris, London, Belgrade, Mexico City, and Singapore. By using an award-winning combination of remote methods such as eye-tracking, facial coding, virtual shopping, and survey, we measure and enhance the impact of shopper marketing, advertising, innovation, UX, and e-commerce. We leverage innovative technology to bring highly reliable behavioral research to global clients such as Mondelez, Google, Twitter, Microsoft, Colgate-Palmolive, and many others. Our ambitious growth opens exciting new possibilities across the globe – and deepening and expanding our client accounts in the US is one of our priorities. How do we work? The team at EyeSee is excited about innovation, problem-solving, and ensuring our clients receive the best value out of our reliable behavioral research. Our culture is one of experimentation, invention, personal growth, and courage in tackling business challenges, with a pinch of unique character. Our grit and resourcefulness helped us grow from a two-person Belgian startup into a recognized global player in the Insights industry - and we are enjoying the ride! We believe that personal fulfillment, sustainable company growth, and client success can, and should, reinforce each other. What is this role about? Our mission is to make behavioral insights the norm – Managers of Client Service at EyeSee will work with client-side stakeholders to help them exponentially improve the way they obtain insights about consumers or users. This role requires a deep understanding of client needs and our growing portfolio of solutions, coupled with adaptability to different industry verticals (CPG, Healthcare, Media, Tech, etc.). Through expanding and fortifying client relationships in the US market, you will support our Client Service Directors on their strategic global account management efforts while in parallel independently leading tactical client accounts and honing your Client service skills. • Grow existing client accounts and establish new buyers within them that would benefit from EyeSee’s scalable remote solutions, • Develop and sustain client relationships through meetings, presentations, networking, conferences, etc., • Drive an increase in sales to achieve our ambitious growth plans and increase account ARPA (average revenue per account), • Present EyeSee’s capabilities to Fortune 500 global companies, understanding their business outlook and demonstrating how EyeSee could partner them in the long-term, • Stay current with the competitors' strengths and weaknesses; effectively articulating EyeSee's unique competitive advantage in the market, • Extract the maximum value out of EyeSee’s CRM tools to foster client retention, • Collaborate with other teams (Brand and Communication, Pre-sales, Insights, Product, R&D) to push our growth forward. If you are all about fostering and growing client relationships, are a great communicator, eager to grow in a new position selling complex products, are flexible and ready to learn from a team of experienced business developers and account managers, this position might be the perfect next step in your journey. Please note that we are looking for the right profile and ambition fit - and less so for an exact number of years of experience. • 3+ years of experience working in market research or consumer behavior – strong research background and understanding, • 2+ years of sales experience in a market research environment, OR a strong desire to move into a commercial role within market research, • Native-level spoken and written English, • Excellent negotiation skills, • Record of success in sales if coming from a previous commercial role, • Proven Skillset in account management, customer communication, presenting & proposal-building if coming from a previous commercial role, • Strong team-playing and hands-on mentality, • Problem-solving thinking and decision-making abilities, • Interest in innovation, consumer insights, and marketing, • Work in a fast-growing, technology-driven research company, • Competitive base pay and uncapped/progressive commissions, • Education and development budgets, • 23 days of paid holiday leave (including company closing between Christmas and New Year), • Mobile phone subscription, • International and adventurous team building trips, • And many other personalized & fun benefits! We look forward to meeting you!

Job Description Job Summary: The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase business Retail revenues and enhance the overall customer experience. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems. Hours: 10:30 am - 7:00 pm EST Duration: 6 Months (Temp to hire) Major Duties and Responsibilities: • Assists customers telephonically and non-telephonically with service and support issues., • Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention., • Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives., • Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Business Retail expectations., • Uses courteous and professional language., • Works effectively in a team environment., • Creates a win-win resolution to problems. Basic Qualifications: • High School or equivalent is preferred but not REQUIRED, • Ability to produce quality and professional written correspondence with customers, • Ability to demonstrate and perform basic math, • Customer service orientation, • Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers, • Commitment to providing resolution to customer issues on the first contact Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Company DescriptionRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Job Description Annual Salary: $65k – $70k (varies depending on years of experience) We are seeking a dedicated Youth Case Manager to join our justice-focused youth services team. This role works directly with young adults who are involved in the legal system and benefit from structured support, guidance, and community-based programming. The coordinator will help participants stay on track with pretrial expectations while connecting them to meaningful opportunities that promote stability, personal growth, and long-term success. This position involves both office-based work and extensive engagement in the NYC community. The ideal candidate is someone who can build trust with young adults, adapt quickly, and approach challenges with creativity and empathy. You’ll collaborate with colleagues to design engaging activities—including groups, outings, and incentive-based experiences—that encourage youth participation and support positive outcomes. Key Responsibilities Build strong, supportive relationships with young adults through consistent outreach, office visits, and community-based engagement. Help participants maintain compliance with pretrial requirements through coaching, problem-solving, and frequent check-ins. Develop and participate in youth-centered programs such as peer groups, skills training activities, field trips, and incentive-based opportunities. Conduct comprehensive assessments to understand each participant’s needs related to mental health, substance use, trauma, education, employment, and social supports. Collaborate closely with internal team members—including youth workers, clinicians, and engagement specialists—to coordinate services and ensure continuity of care. Connect participants to community partners and support systems that promote safety, skill-building, and long-term independence. Maintain timely documentation, progress notes, and communication related to participant status. Participate in team meetings to help develop innovative strategies for engagement and retention. Qualifications Master’s degree in Mental Health Counseling, Social Work, or a closely related clinical field. 2–3 years of experience supporting young adults (16–27), particularly those facing challenges such as: Trauma histories, Mental health concerns, Substance use Strong familiarity with youth-oriented community resources, treatment programs, and support services. Ability to work effectively in the field across diverse NYC communities. Strong rapport-building skills, flexibility, and a youth-centered mindset. Atlas Search is a tri-state area recruitment agency, connecting new graduates, Advanced Practice Providers, Physicians and Nurse Leaders to hospitals, clinics, multi-specialty groups, nursing homes, managed care companies, private practices, and healthcare start-ups. If you would like to learn more about the opportunities we offer, please submit your CV for consideration here Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job DescriptionCustomer Service / Sales Representative Wanted! - ENTRY LEVEL POSITIONS OPEN- START ASAP ADVANCEMENT OPPORTUNITIES We are working with an internationally recognized client who are leaders in their industry. Based in the Nashville area, we are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation. Individuals who have experience in the Retail and Hospitality industry are found to be very successful in this role. The Duties of the Sales Representative: • Be the professional face of our clients, • Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction, • Act as point of contact for our Clients, • Provide an outstanding level of customer service on behalf of our clients and company, • Advise all existing customers with their needs and enquiries, ensuring their questions are answered appropriately Experience Required:, • Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate, • Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc., • Excellent Communication Skills, • Professionalism Personal Skills Required:, • Must thrive working in a fast paced, vibrant environment, • Fast learner who can retain information, • Confident, outgoing and approachable, • Capable to work under pressure & meet deadlines, • Strong customer service skills whilst being assertive and polite COMPENSATION: 35K-50K ANNUAL. To find out more about this opportunity, please send us your updated resume and our HR team will contact you very soon.

Job Description Employment Planning & Assessment: * Conduct person-centered assessments to identify skills, interests, and support needs.. * Collaborate with support coordinators, families, and interdisciplinary teams to ensure appropriate job matches. Job Development & Placement: * Establish and maintain employer partnerships to create and sustain inclusive job opportunities. * Assist with applications, resumes, and interview preparation. * Support participants in understanding workplace culture, expectations, and appropriate social interactions. Job Coaching & Retention Support: * Deliver on-site and off-site job coaching, fading support as participants gain independence. * Monitor job performance and satisfaction for both the participant and employer. * Advocate for reasonable accommodations and inclusive workplace practices. * Provide follow-up and long-term retention support in accordance with DDD service guidelines. Compliance, Documentation, & Reporting: * Maintain accurate, timely, and complete documentation of services, progress, and outcomes in compliance with DDD, Medicaid, and agency standards. * Complete daily service logs, progress notes, and billing documentation. * Participate in team meetings, ISP reviews, and required trainings. Required Certifications & Qualifications: Education & Experience: * Minimum: High School Diploma or GED (Associate or Bachelor’s Degree in Human Services, Psychology, Rehabilitation, or related field preferred). * At least one (1) year of experience providing vocational or habilitation services to individuals with developmental disabilities. Required Certifications: * Division of Developmental Disabilities (DDD) Mandatory Training Modules – completed before or within 90 days of hire. * Certified Employment Support Professional- Required * Must complete all of the training at the Boggs Center - Must have a job coach experience * CPR and First Aid Certification – current and maintained throughout employment. * Valid Driver’s License with acceptable driving record and proof of insurance.- Required Skills & Competencies: * Strong interpersonal, communication, and advocacy skills. * Ability to motivate and support individuals toward independence and employment success. * Excellent organizational skills and attention to detail for documentation and reporting. * Knowledge of community resources, job development techniques, and ADA employment provisions. * Flexibility to work varied hours, including evenings or weekends, to meet participant and employer needs. Work Environment: * Primarily community-based with regular travel to employer sites, participant homes, and agency offices. * Must be able to lift up to 25 lbs. and assist individuals as needed in a work setting.

Job Description Introduction to Company: NeuSpark PDS provides person-centered, community-based supports for individuals with developmental disabilities. Through a range of residential, day, and community services, we empower people to lead meaningful, self-directed lives with dignity and purpose. Our programs are built around each person’s unique strengths, goals, and needs promoting independence, inclusion, and active participation in community life. NeuSpark PDS’s supports foster choice, connection, and personal growth, while also addressing physical and medical needs with care and respect. At NeuSpark PDS, we don’t just support individuals, we amplify their voices, celebrate their potential, and help spark brighter futures. Position Summary: The primary role of the Residential Manager is to ensure that all of the needs of the people supported in the program are met while working in partnership with them. These needs include, but are not limited to ensuring their rights are both promoted and respected, supporting their health and safety and working with them to identify and realize their personal outcomes. In order to accomplish this, the Residential Manager leads a team of Direct Support Professionals in conjunction with clinical providers works alongside the people they support to develop plans to meet the individuals’ needs. The Residential Manager is also responsible for ensuring that these plans are both followed and documented in an appropriate and timely manner. The sites these positions will cover are located in Bay Ridge and Bensonhurst. Duties, Responsibilities, and Essential Functions: • Work in partnership with the people we support to ensure their rights, health, safety, and personal outcomes are prioritized. Advocate for their individualized choices, needs, and quality care in various situations to ensure they receive the support they deserve., • Maintain ongoing communication and build strong partnerships with individuals, their family members, and external providers (e.g., employers, day services) to ensure that all supports and services are aligned with the needs of the people served and are delivered effectively., • Manage and approve team members' time and scheduling, ensuring adequate staffing to meet the needs of individuals supported., • Fulfill on-call duties as necessary and cover Direct Support Professional (DSP) responsibilities when required., • Oversee residence and individual finances, ensuring compliance and proper balance. Manage financial ledgers, receipts, petty cash, and individuals' personal allowance accounts, ensuring all records are kept up-to-date and accurate., • Manage incidents according to OPWDD 624 regulations, participate in Incident Review and Human Rights Committees, and ensure all incidents are documented and resolved in compliance with agency policies. Adhere to all regulatory requirements in managing and reporting incidents., • Conduct regular inspections of the physical plant, including residences and program vehicles, ensuring that all facilities and equipment are well-maintained, clean, and safe. Keep accurate records of inspections, repairs, and maintenance activities., • Ensure adherence to agency policies, OPWDD regulations, and all corresponding documentation is filed accurately at the program site., • Enforce progressive discipline as necessary, and ensure all staff are compliant with the agency’s operational procedures and guidelines., • Help to push the recruitment, interviewing, hiring, and retention of high-quality staff. Ensure that the team is well-trained, equipped with the right tools, and committed to the success of the individuals supported., • Collaborate with external and internal stakeholders to ensure that all programs, services, and activities are designed to meet the specific needs of the individuals in the residence. Monitor progress and adjust services as needed to align with individual goals and outcomes., • Provide direct supervision to the Assistant Manager and Direct Support Professionals, ensuring that team members are fulfilling their roles and responsibilities efficiently. Offer guidance, mentorship, and address performance issues promptly., • Attend and actively participate in all relevant meetings, including Incident Review, Human Rights Committees, and program surveys. Ensure that all required documentation is completed appropriately and in a timely manner, including incident reports, training logs, and financial records., • Organize and monitor medical needs for residents, including medication administration. Ensure that all medical records are up-to-date, and that all medication is administered according to prescribed schedules and regulations., • Conduct regular physical plant inspections and ensure that the residence, including the external property and program vehicles, are clean, safe, and attractive. Maintain a tracking log of completed maintenance and work at the site., • Oversee daily monitoring, review, and submission of billing documentation. Ensure all financial transactions are accurately documented and comply with relevant billing procedures., • Attend all program audits and, in collaboration with the Assistant Manager, follow through on the audit’s written plan of corrective action. Ensure all necessary improvements are implemented and tracked., • Enforce progressive discipline based on agency policies and procedures for all residential staff. Address performance issues with appropriate corrective action and support performance improvement efforts as necessary.Responsibilities of All NeuSpark PDS Employees:, • Always communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community., • Complies fully with NeuSpark PDS’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees., • Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk., • Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours., • Meets all job requirements and stays in compliance., • Ensures compliance with NeuSpark PDS policies, procedures, and operating standards., • Implements a continuous quality improvement process for department services and administrative functions., • Assists in the development, implementation and administration of Human Resources policies and programs including compliance with Equal Employment Opportunities and Affirmative Action Programs.Qualifications:, • Education:, • HS Diploma or equivalent, • Bachelor’s Degree (Preferred), • Experience:, • Minimum one year of supervisory experience, • If internal candidate does not have 1 year of supervisory experience, they can qualify if they successfully passed their probation period, have a recommendation from their current supervisor and Vice President; this candidate would need to successfully complete internal management training within 120 days in the manager role, • Minimum one year of experience working with individuals with disabilities and/or mental health disorders, • Specialized Training, Licenses, Certifications:, • Not required, training will be provided upon hire as needed, • Knowledge, Skills, Competencies, and Abilities:, • Proficient computer skills strongly preferred, • Proficient writing skills with grasp of basic grammar and spelling, • Must be efficient, well organized, and have excellent communication skills Physical Requirements: • Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours), • Employee is required to effectively communicate both verbally and in writing, • Employee is required to operate standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, • Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed NeuSpark Person Directed Services offers comprehensive benefits coverage, including medical, dental, vision, life, and disability insurance. Additional benefits include transit, parking, health and dependent care flexible spending accounts and a 403(b) plan. Generous PTO policy includes vacation, sick and personal leave time, as well as 13 paid holidays. NeuSpark PDS is committed to fostering a welcoming, inclusive, and respectful environment for our employees, contractors, and the diverse individuals and families we serve. We value diversity in our workplace because teams are stronger when people bring different perspectives and experiences. NeuSpark PDS does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. All employees and contractors are responsible for maintaining a culture free from discrimination and harassment by treating others with empathy, kindness, and respect.

Key Responsibilities Provide investment support to advisors to enhance growth and client retention Assist in onboarding and transitioning assets while supporting senior Portfolio Consultants Participate in initiatives to improve the investment advisory platform and client outcomes Required Qual

A company is looking for a Student Success Team Lead to guide a team of success coaches and improve student outcomes.Key Responsibilities Ensure coaches build strong relationships with students and meet performance goals Lead team meetings to identify retention strategies and track performance us

A company is looking for an Experienced Tax Professional - Remote.Key Responsibilities Conduct tax interviews with clients and support online tax clients through virtual tools Generate business growth, increase client retention, and offer additional products and services Communicate and coordina

Key Responsibilities Handle customer inquiries across email, chat, and other support channels in a timely, empathetic, and professional manner Manage retention-related cases including cancellations, refunds, subscription changes, delivery issues, and product questions Proactively identify recurr

A company is looking for a Digital Customer Success Manager. Key Responsibilities Take ownership of all KPIs related to a specific customer segment Set the vision and strategy for customer segments to enhance product adoption and retention Collaborate with cross-functional teams to develop accou

A company is looking for a Senior Manager, Merchant Success. Key Responsibilities Manage, coach, and develop a team of Merchant Success Managers for strategic accounts Drive team performance across revenue retention, cross-sell opportunities, and margin health Guide negotiations and escalations

Border Patrol Agent (BPA) Entry Level.NEW RECRUITMENT AND RETENTION INCENTIVES!.Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.Border Patrol determines duty assignments at the time of offer based on operational needs, which may or ma

Job Description Summary/Objective: The Registrar, one of two, who is an experienced leader that is committed to student learning and success and will be responsible for maintaining the accuracy and integrity of each matriculated student’s academic record and upholding the academic policies of the College. Essential Functions: • Managing the daily operations of the Registrar’s Office., • Acts as the face and voice for student, parent, faculty, and staff communications as it relates to the Office of the Registrar., • Providing direction and oversight of new and continuing student registration., • Maintaining, updating, and creating policy as needed for each matriculated student’s academic record., • Updating academic records to reflect official status changes including withdraws, leaves of absence, program changes, probation statuses, etc., • Provide required reports to government and state agencies, third-party and internal departments as required., • Update and create retention and destruction policies for student records., • Transfer credit evaluation (when applicable)., • Grade processing and reporting., • Final grade inquiry process management and resolution., • Enrollment and certificate verification., • Transcript production and verification., • Maintain, interpret, implement and help create institutional policies that comply with state and federal academic regulations (including FERPA)., • Establishing policies for access to student records in regards to FERPA., • Maintenance and oversight of student enrollment from semester to semester., • Other duties as assigned. Required Education and Experience • Bachelor's Degree, • 3 to 4 years of College Registrar Experience, • Detail-oriented, • Proven Leader, • Ability to communicate well both written and verbally, • Computer savvy on industry software, including MS Office Suite. Job Type: Full-time Benefits: • 403(b), • 403(b) matching, • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Tuition reimbursement, • Vision insurance Schedule: • 8 hour shift Work Location: In person Salary Range: $70,000- $77,000

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Free uniforms, • Paid time off, • Training & development The #1 F45 Studio in the World Were not looking for an average fitness manager. Were looking for a leader someone who can drive results, elevate standards, and keep the energy of the worlds top F45 studio thriving. This role is for someone hungry to grow, to lead, and to make a measurable impact every single day. The Opportunity As Studio Manager, youll take full ownership of daily operations, team performance, and growth strategy. Youll lead a top-tier team of trainers and sales staff, backed by a Sales Manager and a virtual assistant to handle administrative tasks. Youll also have the freedom to hire additional support staff where needed your job is to make sure every function of this business runs at the highest possible level. This is your opportunity to lead the worlds best F45 studio and make it even better. Key Responsibilities Leadership & Team Development • Lead, mentor, and hold accountable both the sales and training teams., • Coach trainers to excel not only on the floor but also in sales, client retention, and member experience., • Foster a culture of professionalism, accountability, and fun the F45 Boerum Hill way. Sales & Business Growth • Personally drive and support sales activity, working closely with the Sales Manager., • Analyze and act on KPI reports (conversion, attendance, retention, referrals, etc.)., • Ensure all promotions and campaigns are executed on schedule and to brand standard., • Oversee and grow secondary revenue streams: merchandise, recovery services, and nutrition sales. Community & Marketing • Plan, market, and execute member challenges, body transformations, and community events., • Create and send newsletters, promotional emails, and social content that align with our marketing calendar., • Maintain high levels of engagement and retention through innovative ideas and genuine community connection. Studio Operations • Maintain impeccable presentation and operational standards cleanliness, organization, and professionalism are non-negotiable., • Track inventory, prevent stock loss, and ensure operational systems run smoothly., • Identify needs and allocate resources including hiring support staff to maintain excellence across all areas., • Proven experience in fitness management or senior coaching (F45 or similar functional training brand preferred)., • Strong understanding of nutrition and transformation programming., • Confident and results-driven sales mindset., • Exceptional leadership and communication skills you know how to get the best from people., • Creative drive for marketing, events, and community engagement., • Competitive base salary + performance bonuses, • Free F45 membership, • Growth opportunities within a world-class organization, • Work with an elite team thats raising the global F45 standard Were Looking For Someone who thrives in action who can balance leadership with hands-on involvement, strategy with execution. If youre passionate about people, results, and setting the benchmark for excellence, this is your chance to take the reins and lead something extraordinary.

Job DescriptionBenefits/Perks • Competitive Salary with monthly bonus potential, • Eligibility for Shop Manager Bonus, • Discounted Facials, • Friends & Family Discount on Services, • 35% Product Discount, • Medical, Dental, Vision Benefits for full-time employees Oh, and the word Heyday... it means the period of your life when youre at your prime. We believe every day should be your Heyday we happen to start with skin. Job Summary As the Shop Manager, you will lead a team to provide a profitable shop. You lead by example; you provide and teach a best-in-class service to your clients, both internal (your shop's employees) and external (Heyday's clients). You ensure the workplace is ready for success keeping it organized, informed, drama-free, and ready for the days and weeks ahead. You ensure everyone on your team is empowered with the tools, information, and confidence they need to deliver a stellar Heyday experience to every client who walks in your doors. Responsibilities Team & Shop Management • Manage and develop 25+ team members, creating a culture of ownership and results, • Provide high-level service and hospitality to clients, both internally and externally, • Manage all day-to-day tasks and operations from the front of house to back of house, • Build and foster relationships with employees and clients, • Celebrate team wins and show gratitude dailyPeople Planning & Staffing, • Identify and develop high-potential employees to create a bench of talent across all roles, • On-board, develop and train all employees from Client Experience Leads to Asst Managers and Asst Managers to Managers, • Provide in the moment and developmental feedback and coaching to all members to set and achieve goalsBusiness Acumen, • Drive revenue through scheduling optimization and shop utilization, • Drive client loyalty through ongoing Memberships, • Assist in the development of business plans to achieve shop forecasts and goals, • Partner with Marketing to develop new client acquisition and retention plans, • Proven experience owning P&L and financial performance targets in the health & wellness industry, • Deep respect for and understanding of client experience drivers and hospitality, • Proven track record working with hourly workforce, • Some beauty or spa experience is an advantage, • Basic knowledge of employment law, policies, processes and programs, • Proficient computer/Microsoft skills, including Excel/Google Sheets, • Ability to travel overnight and/or between Shops, • Flexible to work days, nights, weekends and holidays to meet the needs of the business, • College degree preferred, • Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shiftsAbout Heyday Were Heyday, a fast-growing skincare brand transforming the facial experienceand were just getting started. With over 1 million facials performed over the past ten years, weve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, its not just about skin. Its about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. Weve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether youre an esthetician, shop leader, or part of our corporate team, youll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, were always looking aheadbecause the best is yet to come. Ready to be part of whats next?

Role Summary The Director of Operations is responsible for leading and scaling the day-to-day operations of a healthcare staffing organization in the United States. This role oversees service delivery, workforce planning, compliance, credentialing, client satisfaction, and operational efficiency across all markets and service lines (e.g., travel, per diem, locum tenens, allied, non-clinical). The Director of Operations is accountable for building and managing high-performing teams, ensuring regulatory compliance, driving margin and fill-rate performance, and delivering a consistent, high-quality experience to both clients and healthcare professionals. Key Responsibilities 1. Operational Leadership & Strategy • Develop and execute the operational strategy to support company growth targets in the US healthcare staffing market., • Translate company goals into clear operational plans, targets, and KPIs for teams., • Design and optimize processes for candidate onboarding, credentialing, placement, assignment management, and extension., • Partner with executive leadership on market expansion, new service lines, and key strategic initiatives. 2. Service Delivery & Client Management • Ensure high service levels to hospitals, health systems, long-term care facilities, and other healthcare clients., • Oversee order intake, job broadcasting, matching, and fulfillment processes to maximize speed-to-fill and quality-of-hire., • Work closely with Sales/Account Management to understand client needs, resolve escalations, and maintain high client satisfaction and retention., • Support the implementation and management of MSP (Managed Service Provider) and VMS (Vendor Management System) relationships and contracts. 3. Workforce Planning & Talent Supply • Manage demand forecasting and workforce planning in partnership with Sales and Recruitment leaders., • Align recruiting capacity and sourcing strategies with client demand by specialty, geography, and shift type., • Oversee candidate lifecycle: sourcing, screening, credentialing, onboarding, compliance, and redeployment., • Implement strategies to increase candidate retention, re-booking, and assignment extensions. 4. Compliance, Quality & Risk Management • Ensure all operations comply with federal, state, and local regulations, as well as client and accreditor requirements (e.g., Joint Commission, CMS, state boards of nursing and medicine)., • Oversee credentialing and compliance processes, including licenses, certifications, background checks, drug screens, immunizations, and health clearances., • Establish and monitor quality standards, incident reporting, and corrective action plans., • Work with legal/compliance to manage contracts, audits, investigations, and risk mitigation. 5. Financial & Performance Management • Own key operational metrics: fill rate, time-to-fill, gross margin, billable hours, assignment completion rate, and overtime/discount controls., • Manage operational budgets, headcount planning, and resource allocation across teams., • Analyze performance data and provide regular reporting to executive leadership., • Identify opportunities to improve profitability through efficiency, automation, process redesign, and vendor negotiation. 6. Technology, Systems & Process Improvement • Oversee effective use of ATS/CRM, VMS platforms, scheduling systems, and back-office tools., • Work with IT/Systems to implement new tools, integrations, and automation to reduce manual effort and errors., • Standardize best practices across branches/teams to ensure scalability and consistency., • Drive a culture of continuous improvement: diagnose bottlenecks, run pilots, and roll out process changes. 7. Leadership & People Management • Lead, mentor, and develop managers and teams across operations functions (e.g., recruitment ops, credentialing, assignment management, compliance, customer support)., • Set clear expectations, goals, and development plans for direct reports and departments., • Build a culture of accountability, collaboration, and high performance., • Support recruiting, hiring, and onboarding of key operational roles.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Director oversees all aspects of a luxury hotel/resort spa, ensuring exceptional guest experiences, financial success, and operational excellence. This strategic role drives customer satisfaction, revenue growth, and budgeted NOI through effective marketing, retail sales, and cost control. Responsibilities include team leadership, recruitment, training, and performance management while ensuring compliance with Trilogy policies. The SD promptly resolves guest concerns, maintains regulatory compliance, and fosters a strong partnership with the hotel for seamless operations. This role requires exceptional communication, leadership, and the ability to balance strategic goals with daily operations. Effectively communicates with guests and Spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 4 Star criteria., • Responsible for the successful financial performance of the spa, by meeting or exceeding budgeted targets., • Provide daily oversight of spa team and leadership personnel, working in conjunction with Hotel/Resort Management, to establish and maintain a collaborative relationship as the ambassador for TRILOGY., • Drive Spa Group Sales by working with the Hotel/Resort Sales team and local area event planners., • Maintain inventory levels by ensuring proper stock levels on retail, professional on hand, and in rooms through effective and timely product inventory counts. Conduct “spot check” inventory counts on a timely basis within the month., • Ensure accountable department managers properly maintain daily treatment room checklists., • Ensure the spa team maintains safety, sanitation, and disinfection standards, properly cleaning and sanitizing products, rooms, tools, and equipment, and following TRILOGY and State Governing Boards' requirements and guidelines., • Ensure daily treatment room checklists are properly maintained by accountable department managers., • Ensure the spa team maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Ensure all in Spa Leadership provide ongoing oversight for optimal performance of all spa equipment. Proper documentation is maintained in daily MOD Logs, as appropriate., • Prepare bi-weekly payroll reports. Responsible for the review and approval of all bi-weekly payroll processes., • Attend all weekly Hotel/Resort Management meetings and pre-convention meetings to ensure alignment with ongoing hotel activities and collaboration on all spa events, activities and operational updates., • Work effectively with the TRILOGY Corporate Marketing team to develop and implement spa-related marketing strategies, collateral, and promotional activities in conjunction with the Hotel marketing team., • Oversee the supervision, management, and growth of the Spa team, establishing and monitoring staffing levels, with a focus on retention and develop of employee partners., • Manage the interview and hiring process, ensuring proper onboarding and training is conducted in alignment with TRILOGY HR standards., • Ensure the spa team receives proper Forbes-related and Corporate/Brand/Hotel/Resort standards training., • Ensure the spa team consistently delivers exceptional service by utilizing training materials and incentive programs to monitor performance, document compliance with service standards and policies, and motivate employees for success., • Assist in creating treatment protocols, training manuals, and training schedules alongside Spa Leadership and Corporate Operations team for each department., • Provide effective coaching and counseling for spa employee partners, in alignment with TRILOGY policies, ensuring accurate documentation and effective communication with Human Resources., • Conduct performance evaluations and reviews., • Directly responsible for spa financial reporting process including profit and loss statement, budgeting, and forecast reporting in alignment with TRILOGY timelines and processes., • Ensure compliance with budgeted payroll percentage targets., • Ensure that established service levels are consistently achieved in compliance with Hotel/Resort standards and/or Forbes 4 Star criteria (at a minimum)., • Ensure proper tracking of all customer complaints/issues/concerns in the daily MOD logbook or as directed by the TRILOGY Corporate Team., • Must have a BS Degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities in a relevant field (Hospitality, Business Management, Operations)., • Must have at least 5 years’ experience in a Senior Management role in a 4- or 5-star property., • Must have prior experience and proficiency in daily accounting, monthly profit/loss statements, forecasting, and budget functions., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Must be highly proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off

Job DescriptionCompany Overview Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price. We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. Job Summary The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development. Responsibilities And Duties • Lead generation including grass roots marketing and networking, • Implement sales process to schedule prospects into Intro class, • Membership sales, • Manage staff schedule, • Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts, • Supervise Sales Representatives, • Hire/Manage all instructors at the studio, • Proficiency in ClubReady, to include revenue reports, attendance reports, etc, • Review instructor evaluations performed by Master Trainers, • Independently make decisions related to high level customer service, • Collect out-standing dues, • Maintain cleanliness and organization of the Pilates Studio, • Enforce Club Pilates policies and procedures, • Ensure all forms, administrative supplies, and studio literature is stocked and visible, • Schedule and participate in networking/community events and studio promotions, • Strategically manage marketing campaigns to generate leads for the studio, • Any other duties as assigned Qualifications And Skills • 2+ years of fitness or relevant sales experience, • Experience in the Fitness Industry preferred, • Confident in generating personal sales and training Sales Reps in sales, • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training, • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email, • Ability to excel in a fast changing, diverse environment, • Ability to recognize areas of improvement and make changes using good judgement, • An affinity and passion for fitness, • Solid writing and grammar skills, • Highly organized, proficient in data management, ability to prioritize and meet deadlines, • Professional, punctual, reliable and neat, • Strong attention to detail and accuracy, • Trustworthy and ability to handle confidential information, • Ability to work harmoniously with co-workers, clients and the general public, • Proficiency with computers and Studio software Benefits And Perks • Base salary based on experience & performance: $18 to $23 per hour, • Commission paid on sales, • Opportunity for bonus, based on performance FWzcFkRgVo

A nonprofit organization in New York City is currently seeking a dedicated and compassionate professional to join one of their growing men's shelters in Brooklyn as a Job Developer. About the Opportunity: • Start Date: ASAP, • Schedule: Sun, Mon, Tue and Thursday 9am-5pm Wednesday's 11am-7pm, • Research and regularly initiate contact with potential employers daily, obtaining as much information on open positions as possible., • Research and stay current on labor market information, economic data, and hiring trends to creatively target and develop emerging opportunities., • Provide client support in tailoring resumes and cover letters, coaching for in-demand adaptive soft skills acquisition, conducting mock interviews, and assisting with job applications., • Offer one-on-one coaching and conduct group job preparation sessions to increase client employability., • Prepare and maintain accurate, complete narrative documentation of client progress and employer relationships at each point of contact, including resumes, interviews, employer feedback, and placement/retention data for required reports (weekly, monthly, quarterly, annual)., • Bachelor's Degree or 2 years of experience, • Bilingual, • Certification in Overdose Prevention, • Previous experience in a Shelter setting

Licensure (LCSW or LMHC): We would love for all currently licensed candidates and candidates that will be licensed within the next 3 months to apply. Hybrid Schedule: 4 days in office, 1 day remote. Position Summary: The Advance and Earn Program is a career pathways program for youth and young adults ages 16-24 that provides work readiness support, occupational skills training, and employment services, along with supportive services such as High School Equivalency (HSE) classes, paid internships, comprehensive case management, and access to post-secondary education and sector-based credential training. As a member of the direct service teams, the Licensed Therapist will complete contractually required enrollment steps, a comprehensive assessment and corresponding service planning. This work will be done in collaboration with each youth participant to elevate their experiences, their strengths, their interests, and their voice. The Licensed Therapist will build their caseload with those students presenting the most significant barriers, meeting with their participants regularly to work on barriers to program persistence and success, including the provision and follow through with referrals to other service providers. The Licensed Therapist will also complete all necessary data entry related to this work and support the larger team with other program activities, such as outreach and recruitment, workshops, post-exit placements, etc. The Licensed Therapist will serve as the immediate supervisor to the Case Managers and Retention Specialist, including any that need clinical supervision hours for licensure, and serve in a leadership role within the larger organization’s Case Management Team. Essential Job Functions and Responsibilities: • Assess each applicant for program fit and match with contractual enrollment criteria., • Complete a thorough assessment and design a corresponding service plan in collaboration with each qualifying applicant. Complete necessary enrollment paperwork., • Meet with program participants regularly to discuss barriers to program persistence and persistence in a post-exit outcome. Make referrals to other service providers as necessary and ensure participants follow through with all referrals., • Offer crisis counseling and group work when appropriate., • Assure quality, timely data entry into both funder-mandated databases and the agency’s Salesforce instance., • Complete exit steps at the end of each cohort and assist with the placement into positive outcomes for all youth., • Support a culture of professionalism designed to teach and cultivate a real-world working experience for the youth and young adults served., • Assist in identifying and developing services and programs not currently being offered., • Collaborate with balance of program team to fulfill all program functions and services that may need additional support., • Provide leadership to agency’s Case Management Team and provide direct supervision weekly to Case Managers and Retention Specialist. Knowledge, Skills and Abilities: • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds., • A passionate commitment to OBT’s mission and vision., • A track record in providing comprehensive case management services to young adults. Familiarity with the public and nonprofit social service systems and entities that target this population., • Demonstrated experience developing programmatic systems to enhance program outcomes., • The ability to establish strong working relationships with team members, colleagues, participants, and external stakeholders., • The ability to consistently develop and refine the program model and processes to create successful outcomes for participants and staff., • Experience working on multiple projects and balancing competing priorities., • Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting., • Perform all other duties assigned by supervisor. Education and Experience/Training: • A master’s degree in social work or related degree required, license required (LCSW or LMHC)., • A minimum of 3 years’ experience in a social worker or comparable role., • Experience providing individual supervision to staff fulfilling a case management role required. Experience providing clinical supervision for those pursuing their LCSW preferred. About Us: Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision is to strengthen the workforce by serving as a bridge to economic and educational opportunity for individuals in underserved communities. Through our skills-based training, educational services, and direct job placement efforts, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Finally, OBT maintains a commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Free uniforms, • A deep-down passion for helping others., • A positive upbeat personality., • Effective ability to communicate with customers, coworkers and managers., • The ability to multitask., • Member experience-oriented., • Punctual, responsible and detail oriented., • Greeting and checking in members as they come in., • Resolving customer issues in an effective manner., • Membership sales and retention., • Following up with prospects., • Selling in-store merchandise such as Retro Smoothies, cooler drinks, pro shop items, etc., • Ensuring a safe and clean health club environment for members and staff., • Opening and closing the facility if scheduled.

Job Description WS is looking to hire passionate Servers! WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants. This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our team members and provides opportunities for education and advancement in the hospitality business. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all. At WS we are pleased to be able to offer Hiring, Referral, and Retention bonuses for all employees in all positions. To learn more about these bonuses please enquire with the hiring manager for your position. Role Summary: A WS New York Server is responsible for providing exceptional food and beverage service to members and guests of WS New York, as per WS New York Standards. The Server is expected to perform in a hospitable, efficient manner and play an integral role in ensuring our guests have an outstanding dining experience. At all times, servers are expected to be attentive and anticipatory to our members’ and guests' needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed while exceeding the expectations of all. Key Responsibilities: ● Maintain a high level of hospitality and professionalism with each member, team member, and guest ● Protect the privacy of our members, teammates, and guests at all times ● Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer member and guest questions ● Ensure all steps of service are completed ● Offer recommendations, take orders, and develop relationships with members and guests to deliver personal and notable experiences ● Ensure all orders in and out of the kitchen are accurate, on time, and of standard to members’ and guests’ expectations ● Execute opening and closing procedures associated with assigned station ● Work seamlessly and communicate with Sommeliers, Managers, and Server Assistants to assure members and guests have a valuable overall experience ● Handle disputes and/or complaints with the utmost respect, professionalism, and hospitality and go above and beyond to accommodate any member’s special request at all times ● Attend Food, Wine, and Team training opportunities Requirements: ● 2+ years of server experience in a Fine Dining and/or high-volume establishment ● Will be required to complete and pass company quizzes on product/job knowledge. ● Positive attitude, a sense of responsibility, and ownership of the position ● Appetite for creating memorable moments of hospitality for our guests ● Desire to learn and grow within the position and restaurant ● Knowledge and passion for wine, beer, coffee, and craft cocktails ● Understanding of classic food, wine service, pairings, and service ware ● Experience with POS system ● Detail-oriented with strong communication skills ● Team-oriented with a strong sense of punctuality and reliability ● Demonstrate a sense of urgency and strong work ethic in order to keep up with high volume ● Ability to navigate a fast-paced environment while being respectful, professional, and genuine attitude towards members and colleagues ● Must be impeccably groomed, maintain good hygiene, upright posture, and have required uniform and tools ● Must display the image and philosophy set forth by the owner and the restaurant management team ● Fluent in both written and spoken English ● Be able to safely lift and easily maneuver plates, cases of water, chairs, linen, and dining room tables. Up to 50 pounds ● Be able to work in a standing position for long periods of time (up to 8 hours) ● Must be comfortable with repetitive motions (such as walking, bending & standing) ● WS New York enforces a zero-tolerance policy with regards to discrimination and/or harassment in any form ● Must sign a Non-disclosure Agreement In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 vaccination. WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Culture: We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: * Driven: We are goal-oriented and results focused * Outgoing: We are passionate about our team and clients in everything we do * Problem Solving: We are scrappy problem solvers considering every option * Enthusiastic: We are warm and lead with positivity * Self-Aware: We understand our impact on others * Trustworthy: We are dependable and depended upon. We are strongest when we work together Role: Glowbar is seeking a driven, outgoing, self-motivated and people-focused Studio Manager to be a part of our growing (and glowing) team! Our Studio Manager will be continuously empowered to achieve KPIs and make strategic, high-level business decisions to ensure an amazing experience for every client while building a motivated and supportive culture within their studio. This person will work collaboratively with studio leadership to deliver results and foster a positive, results-driven culture. The Studio Manager should proudly display our core values each and every day and strive to support their team, clients, and business to the best of their abilities. As Studio Manager, your responsibilities will include (but are not limited to): Revenue * Demonstrates strong financial acumen by maintaining and exceeding Glowbar studio performance goals focused on topline revenue, retail product and client appointments through strategic frequent actions and plans that produce results and impact to KPIs * Focus on client acquisitions, member conversion and retention through upselling and cross selling * Effectively manage studio budgets and expense including treatment usage, product and supply ordering and payroll; identify areas of cost savings without compromising quality Team Leadership * Be an exemplary team leader by exhibiting a people-first mentality focused on team member development and retention * Regularly coach, counsel and develop studio team consisting of Studio Guides (front desk) and Estheticians (service providers) on successes and challenges related to individual and Company goals (e.g. holding team members accountable for meeting defined KPIs, hospitality and dependability expectations) * Building strong-identity teams that apply their diverse skills, perspectives, and common goals * Creating and maintaining a climate where people are motivated to do their best to help the organization achieve its objectives Studio Operations (Inventory, Staffing, Scheduling, Platform Management) * Optimize schedules on a daily basis to ensure utilization goals are achieved while effectively managing labor cost * Manage recruitment and hiring process for your studio in partnership with field leaders and HQ partners * Manage retail and professional inventory via weekly inventory counts, revenue forecasting, and managing loss and usage costs * Manage and process bi-weekly payroll * Manage inventory usage to ensure alignment with Company expectations Client Experience * Model and ensure a friendly, compassionate environment, guaranteeing that every client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment * Manage all client feedback for your studio to prioritize a positive client experience Community Events & Partnerships * Build your community network in order to have at least one monthly activation that will support brand awareness, create new clients and build a strong membership base to ultimately drive studio growth * Analyze and react to business trends in order to proactively plan partnerships to build members and first time treatments * Manage weekly field outreach (flyering, tabling, etc.) within your community to reach new clients and drive new business to the studio Qualifications * 2+ years of hospitality people management experience in a booming service-based industry (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) * Proven track record of success in driving studio level margins and disciplined expense management * Impressive management style with demonstrated success inspiring teams to achieve (and exceed!) goals; fostering a high-performing team * Superior communication and interpersonal skills, providing exceptional hospitality * Obsessed with providing best-in-class hospitality * Strong understanding of retail operations, policies, and procedures * Demonstrated ability to prioritize and multi-task within a fast-paced environment * Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients * Desire to learn and try new things every day! * Passion for beauty, skincare and taking care of people * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and early morning/midday/late evening weekday availability Salary: $65,000-$75,000, commensurate with experience Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include… * Medical dental and vision insurance largely paid for by Glowbar * Paid Time Off * Paid Sick Leave * Paid Holidays * Short and Long Term Disability Insurance * Life Insurance * Commuter benefits * Accident and Critical Illness Insurance * Employee Assistance Program (EAP) * Annual Glowbar Membership with 2 guest passes * Employee discounts on retail product * Community giveback * Friends and family discounts * Team member referral bonuses * Career advancement and continuing education opportunities * Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more

Job Description Company Overview Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price. We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. Job Summary The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development. Responsibilities And Duties • Lead generation including grass roots marketing and networking, • Implement sales process to schedule prospects into Intro class, • Membership sales, • Manage staff schedule, • Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts, • Supervise Sales Representatives, • Hire/Manage all instructors at the studio, • Proficiency in ClubReady, to include revenue reports, attendance reports, etc, • Review instructor evaluations performed by Master Trainers, • Independently make decisions related to high level customer service, • Collect out-standing dues, • Maintain cleanliness and organization of the Pilates Studio, • Enforce Club Pilates policies and procedures, • Ensure all forms, administrative supplies, and studio literature is stocked and visible, • Schedule and participate in networking/community events and studio promotions, • Strategically manage marketing campaigns to generate leads for the studio, • Any other duties as assigned Qualifications And Skills • 2+ years of fitness or relevant sales experience, • Experience in the Fitness Industry preferred, • Confident in generating personal sales and training Sales Reps in sales, • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training, • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email, • Ability to excel in a fast changing, diverse environment, • Ability to recognize areas of improvement and make changes using good judgement, • An affinity and passion for fitness, • Solid writing and grammar skills, • Highly organized, proficient in data management, ability to prioritize and meet deadlines, • Professional, punctual, reliable and neat, • Strong attention to detail and accuracy, • Trustworthy and ability to handle confidential information, • Ability to work harmoniously with co-workers, clients and the general public, • Proficiency with computers and Studio software Benefits And Perks • Base salary based on experience & performance: $18 to $23 per hour, • Commission paid on sales, • Opportunity for bonus, based on performance, • Unlimited growth potential within the company. Powered by JazzHR vuKCsEUvj0

Key Responsibilities Develop and execute email and lifecycle marketing strategies aligned with client goals Manage and optimize automated flows and lifecycle programs to enhance engagement and retention Analyze performance metrics and translate data into actionable insights for optimization Req

Key Responsibilities Own lifecycle design output across email, SMS, direct mail, and emerging touchpoints Manage and prioritize the workload of designer VAs to ensure timely and high-quality execution Act as the creative liaison between Retention and Brand teams to maintain alignment and velocit

Key Responsibilities Serve as a trusted advisor for strategic and enterprise customers, ensuring they derive business value Manage post-sales relationships and lead customer lifecycle programs to drive adoption and retention Represent customer feedback to internal teams and contribute to custome

Key Responsibilities Define the long-term product vision and strategy for the DTC ecosystem, aligning with company objectives Architect the end-to-end growth strategy for the DTC business, focusing on acquisition, activation, and retention Lead cross-functional teams in executing growth initiati

Key Responsibilities Lead workforce planning, organizational development, and key People & Culture initiatives Provide high-level support and coaching to leadership and managers on HR matters Drive engagement and retention strategies, particularly during periods of organizational change Require

Key Responsibilities Lead, mentor, and grow a team of account managers, fostering a culture of excellence and collaboration Enhance the operating cadence of the account management team to ensure Gross Revenue Retention (GRR) of 90%+ Serve as a trusted advisor to clients, maximizing value from th

A company is looking for a Regional Managing Director to lead client relationships and oversee project management. Key Responsibilities Build and maintain exceptional client relationships to drive revenue growth and retention Lead and mentor a team, ensuring client satisfaction and managing a por

Key Responsibilities Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion Manage team operations, including attendance, scheduling, and performance monitoring Collaborate with cross-functional teams to improve processes and enhance customer experience Required Q

A company is looking for a Manager, Retention.

Key Responsibilities Cultivate and maintain relationships with key decision-makers in aerospace and defense accounts Develop and implement account plans to achieve revenue targets and ensure customer retention Provide accurate sales forecasts and maintain detailed account records using CRM syste

Job Description About Us: The Athletic Clubs are private member athletic clubs located across NYC. Our core differentiator is Squad Training. Our members sign up to train with a designated squad & coach twice a week which emphasizes consistency, camaraderie, and accountability. Additionally we offer a wide range of additional classes (Strength, conditioning, pilates & run club/programs) to allow our members to customize their training to best reach their goals. With an emphasis on community and accountability, our programs create an environment where members feel supported and motivated. We specialize in delivering long-term results through high retention, with 97% of our clientele sticking around well beyond the industry average. About the Role: As an Athletic Clubs Coach you are more than an instructor. You play an instrumental role in the progress and happiness of your members. In addition to delivering an unparalleled coaching experience, you’ll positively contribute to The ACs culture and uphold our core values: Welcoming, Attentive, Consistent, Accountable and Intentional. We are currently hiring coaches across all classes -- Strength & Conditioning, Run Club & Advanced Performance Squads, with a focus on our Flatiron location. What You’ll Do: • Deliver AC Classes appropriately and to the AC standard, • Engage with AC members with an interest in relationship building, • Passionate about The Athletic Clubs vision, brand, and culture and belief in the importance of a healthy lifestyle, • NASM CPT or equivalent, • 2+ years minimum experience in a coaching role in the health and fitness industry., • High EQ, positive attitude with an obsession for cultivating community, • An excellent communicator across all mediums, • Must be able to kneel, bend, reach, climb, stand for periods of time, lift and carry a minimum of 30 lbs, • CPR, First Aid, and AED Certified, • Flexible availability including but not limited to early mornings, late evenings and weekends, • Available to coach at Williamsburg location