Accounts Receivable Manager
21 hours ago
Carteret
Job Description Position Title: Accounts Receivable Manager Department: Finance Reports To: Corporate Controller Position Summary The Accounts Receivable (AR) Manager is responsible for leading and optimizing the company’s end-to-end accounts receivable function, including billing, collections, cash application, and credit management. This role owns AR aging and cash collection performance, with a primary focus on reducing past-due balances, improving DSO, and maintaining accurate customer account balances. The AR Manager will play a key role in building scalable processes, improving operational efficiency, and leveraging technology and ERP capabilities to support the company’s continued growth. This individual will lead the AR team, resolve complex customer issues, and partner cross-functionally with Sales, Operations, and Finance leadership to ensure an efficient and well-controlled order-to-cash environment. Key Responsibilities Accounts Receivable Operations • Own the full AR lifecycle, including invoicing, cash application, collections, and account reconciliation., • Ensure timely and accurate issuance of customer invoices, credit memos, and account statements., • Maintain accurate and complete customer account records within the ERP system., • Own AR aging and drive reduction in past-due balances and overall DSO., • Develop and execute structured collection strategies across customer segments., • Establish collection priorities, cadence, and escalation protocols., • Act as escalation point for complex or high-risk customer accounts., • Identify root causes of delayed payments and implement corrective actions., • Partner closely with Sales, Customer Service, and Operations to resolve disputes and improve collection outcomes., • Balance customer relationship management with enforcement of payment terms., • Support alignment between commercial activity and cash collection performance., • Establish and enforce customer credit policies, limits, and approval processes., • Review financial statements, credit reports, and payment history to inform credit decisions., • Monitor high-risk accounts and implement mitigation strategies., • Identify and implement process improvements to enhance AR efficiency and accuracy., • Leverage ERP capabilities (NetSuite preferred) to improve billing, collections tracking, and reporting., • Develop and maintain SOPs for AR processes and controls., • Support system implementations and enhancements impacting order-to-cash workflows., • Analyze AR aging and provide actionable insights on collection performance and risk., • Prepare regular AR reporting, including aging, cash collections, and trend analysis., • Support month-end, quarter-end, and year-end close processes., • Ensure compliance with internal controls, company policies, and GAAP., • Maintain strong controls over billing, cash application, and write-offs., • Lead, develop, and mentor AR team members., • Establish performance expectations tied to collections and account management., • Ensure effective workload distribution and accountability across the team., • Build a high-performance, results-oriented AR function. Qualifications Required • Bachelor’s degree in Accounting, Finance, or related field., • 5+ years of accounts receivable or order-to-cash experience., • 2+ years of supervisory or management experience., • Strong understanding of AR processes, collections, and credit management., • Experience with ERP systems., • Experience in distribution, manufacturing, or product-based businesses., • Experience in a private equity-backed or high-growth company environment., • Experience leading AR cleanup or transformation initiatives., • Strong ownership mindset with a focus on cash flow and DSO improvement., • Excellent communication and negotiation skills., • Ability to manage complex customer relationships and collections scenarios., • Strong analytical and problem-solving capabilities., • Ability to operate effectively in a fast-paced, evolving environment., • Process improvement and continuous improvement mindset. Work Environment • Hybrid or remote work flexibility depending on location. Multiple locations (Carteret, NJ, Dallas, TX or Sugar Land, TX) Please Note All offers are contingent upon the successful results of a pre-employment drug screen and a criminal background check.