Trabajos room attendant en Philadelphia, PA - Page 2Crear alertas

Oversee training of Room Attendants with partnering with third party vendors, if applicable. Perform house person and lobby attendant duties when short staffed or during peak periods.

Job DescriptionThe Study at University City is currently seeking a Valet Attendant to provide genuine hospitality and the highest quality of service to our guests. The Valet attendant is the first guest interaction at the hotel, and is responsible for driving, parking, and retrieving guest vehicles while providing a genuine and welcoming guest experience. The successful candidate is dependable, friendly, personable and who loves helping guests while managing multiple priorities at once. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities • Load/unload luggage from car to luggage carts., • Retrieve and park cars courteously, timely and safely., • Proactively approach, greet and acknowledge all guests in a friendly and professional manner., • Courteously open front door for guests., • Be able to quickly run back to station and prepare for next guest’s arrival., • Ability to operate automatic and manual transmissions., • Ensure all cars are ticketed., • Attend to the parking booth to ensure the security of guests' vehicle keys., • Observe assigned areas for any safety hazards or unauthorized tampering with or pilferage to parked vehicles., • Reports immediately any incidents or conditions to the supervisor or Security department., • Maintain accurate record keeping of daily activities., • Escort guests to hotel rooms., • Provide an overview of guest room, hotel services and amenities., • Make deliveries to guest rooms and assist guest with room changes., • Ensure overall guest satisfaction., • Perform other duties as requested by management Fundamentals, • Education: High school diploma or equivalent., • Experience in customer service., • Must possess a valid driver’s license., • Has excellent driving record., • Ability to positively communicate and interact with all hotel departments., • Flexibility to work any shift including evenings, weekends and holidays., • Proficiency in English required. A second language is desirable., • Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 100 lbs., • Ability to stand for long periods of time., • EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Powered by JazzHR Ljk12xZvVZ

The Four Seasons Hotel Philadelphia is seeking a Laundry/Valet Attendant to join housekeeping team. Room night stays at Four Seasons worldwide. Growth Opportunities with Four Seasons.

Job DescriptionDescription: Normandy Farm is seeking a qualified individual who is interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants. Applicants with experience working for first-class hospitality organizations will be strongly considered. We are hiring a part-time Front Desk Agent who will also be trained for a back-up Bellman/Shuttle Driver. Must be able to work 2-4 days a week as needed for the following shifts (7:00am-3:30pm & 3:00pm- 11:30pm) to include weekends. • Must be willing to undergo a pre-employment background and drug test., • Must have a valid driver's license with a clean driving record for bellman position., • Assist guests with front office related inquiries in an efficient, courteous, and professional manner., • Register guests and comply with special requests whenever possible., • Keeps the front desk organized and clean., • Ensure the proper use of radio etiquette within the department., • Ensure correct and accurate cash handling., • Post charges to the guest accounts that have not been posted or were incurred on the night audit shift., • Maintain and monitor ‘Lost and Found’ procedures and policies according to Hansen Hospitality standards., • Accurately and efficiently input information into computer systems., • Complete the checklists accurately which includes the summary arrival report, exceeded credit limit report, folio balance, etc., • Utilizing downtime during slower periods of the shift by ensuring there are enough sundry items, copies of checklists, information, sheets, etc. at the front desk., • Monitoring the lobby and making sure it is up to Hansen Hospitality standards., • Fulfills guests’ requests (i.e. places, phone calls, holds letters or packages, etc.), • Coordinates room status updates by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and part-day rooms., • Operates telephones; answers the telephone; transfers calls to proper extensions; take messages for staff., • Attends and participates in all training sessions and team meetings., • Develops and maintains positive working relationships with others while listening and responding in an appropriate manner., • Follow instructions, adhere to all procedures, and company policies while maintaining a high standard of conduct., • Notifies and reports any problems or concerns to management., • Welcome all guests to the hotel as well as bid them farewell in a cheerful manner, • Escort guests to their accommodations, • Assist guests with luggage pick up and drop off, • Transports guests using the company shuttle passenger van, • Ensure all luggage is stored and labeled properly, • Has full knowledge of all aspects and accommodations offered on the property, • Cleans and maintains the main lobby, entrance space, and luggage trolleys, • Restocks and Maintains Business Center and Lobby Spa Water, • Set up Sunday Grab n’ Go Continental Breakfast, • Cleans and locks up according to prescribed procedures, • Attends and participates in all training sessions and team meetings, • Develops and maintains positive working relationships with others while listening and responding in an appropriate manner, • Follow instructions and adhere to all procedures and company policies while maintaining a high standard of conduct, • Notifies and reports any problems or concerns to management, • Must be at least 21 years of age, • High School Diploma or Equivalent, • Must be able to speak clear English (Fluency in a foreign language is a plus), • Must have a valid driver’s license with a clean driving record, • Must be authorized to work in the United States, • Must have successful results from a pre-employment background and drug., • Hotel Attendant experience at a full-service hotel preferred, • Previous Bellman experience is a plus, • Experience with cashiering is preferred., • Possess a basic knowledge of excellent service standards as well as etiquette., • Available to work weekends, evening shifts and major holidays (Easter, Mother’s Day, Thanksgiving, along with other special events from time to time), • Mandatory compliance with all safety regulations, procedures, policies and rules, • Regular and predictable attendance., • Always arrives punctually in full uniform with a neat & professional appearance, • Requires standing for extended periods, walking, pushing, carrying, bending, reaching, stooping, kneeling, or crouching., • Able to lift to 25 pounds without assistance and in excess of 50 pounds with assistance

Job Description The Study at University City is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities • Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations., • Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations., • Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures., • Coordinate with sales department and manage all communication for group bookings., • Manage all incoming calls for reservations department. Ensure response to all queries and always maintain professional relationship and atmosphere., • Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them., • Assist in booking and blocking all rooms according to required standards., • Manage and monitor all special reservations, promotions, and group rates., • Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis., • Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel’s software systems., • Maintain knowledge on all room types, availability, and rates., • Maintain room inventory of vacancies, reservations, and assignments., • Attend to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints., • Ensure total awareness of in-house VIP’s., • Maintain a safe and clean work environment. Fundamentals • Ability to maintain a friendly, cheerful, and courteous demeanor at all times., • Education: High school diploma or general education degree (GED)., • Experience: 1 year within a customer-facing role., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages., • Intermediate computer skills. Working knowledge of Microsoft Outlook, Word, and Excel., • Excellent verbal and written interpersonal communication skills., • Proficiency in English required. A second language is desirable., • Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment., • Ability to positively communicate and interact with all hotel departments., • Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs., • EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation., • Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at University City, the second property of the Study Hotels brand, is located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia, PA. The 212-room hotel features areas of discovery and connection placed throughout for purposeful guest interaction, including three custom designed museum cases showcasing artifacts from nearby museums, custom writing desks complete with postcards to encouraging guests to connect with family and friends postage free, and a European-inspired café. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living. The Study at University City offers CO-OP Restaurant & Lounge, an energetic restaurant featuring great food and spirited hospitality positioned at the bustling corner of 33rd and Chestnut Streets. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Powered by JazzHR tZweF5pZwR

Job Description Home2 Suites Philadelphia Convention Center operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Must have open availability for weekends / shift time is 7AM to 3PM. The Public Area Lobby Attendant is primarily responsible for maintaining the cleanliness and overall appearance of all public spaces, including the lobby area, hallways, restrooms, pool area, fitness/guests' laundry areas. This involves a range of cleaning tasks, guest service and adherence to hotel policies and procedures. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Monitor and maintain cleanliness, sanitation and organization of assigned work areas., • Maintain the cleanliness of pool area, fitness/guests' laundry area, restroom facilities, employee break room, front and back of house including outside perimeter of the hotel., • Monitor surrounding and report concerns to supervisor., • Complete closing side duties., • Anticipates guests and fellow team member needs, responds promptly and acknowledges all guests and team members, however busy and whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately., • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management., • Reports any deviations from policies, procedures, brand standards and regulations to management., • Complies with all guest service basics such as uniforms, name tags and proper guest greeting., • Knowledgeable on hotel facilities and services to assist guests as appropriate., • Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations., • Impresses guests with quality and timely service in a pleasant and friendly manner., • Maintains complete knowledge of and comply with all departmental policies/service procedures/standards; maintains complete knowledge of correct maintenance and use of equipment., • Uses equipment only as intended., • Respond in positive, calm tone to guest and team members at all times., • Resolve guest complaints, ensuring guest satisfaction., • Greet guests as they arrive., • Complete closing side duties., • Attend training, meetings, and other department events, as scheduled., • High school education or related experience., • Familiarity with hospitality industry practices preferred., • One year experience with working in a hotel or cleaning industry.Skills and Abilities, • Ability to understand and provide friendly guest service., • Ability to complete assigned tasks in a timely manner., • Consistently professional attitude and behavior with effective listening and communication skills., • Attention to details, good organizational skills, and efficient time management., • Ability to follow an appropriate course of action based on policies and procedures., • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient, and while simultaneously handling competing and changing priorities. Notice FEDERAL LAW REQUIRES ALL EMPLOYERS TO VERIFY THE IDENTITY AND EMPLOYMENT ELIGIBILITY OF ALL PERSONS HIRED TO WORK IN THE UNITED STATES. THIS EMPLOYER PARTICIPATES IN E-VERIFY. THIS EMPLOYER WILL PROVIDE THE SOCIAL SECURITY ADMINISTRATION (SSA) AND, IF NECESSARY, THE DEPARTMENT OF HOMELAND SECURITY (DHS), WITH INFORMATION FROM EACH NEW EMPLOYEE’S FORM I-9 TO CONFIRM WORK AUTHORIZATION. Home2 Suites Philadelphia Convention Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.