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Job Description Are you a leader who has the following traits? • Competitive, • Entrepreneurial, • Coachable, • Communicative, • Self-disciplined, • Authentic If the answer is yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We’ll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You’ll also get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds(1) through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You’ll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,(2) estate planning strategies, and business solutions. Human guidance When you join New York Life, you’re joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow insurance agents. How we will compensate you. You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent’s Contract who met annual minimum sales production requirements was $115,917.(3) Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension. (4) About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients. Awards & Accolades... We’re proud of our financial strength. (5) • A++ Superior (A.M. Best), • AAA Exceptionally Strong (Fitch), • Aaa Exceptional (Moody’s), • AA+ Very Strong (Standard & Poor’s) We’re proud of the training we offer.(6) • Training Magazine’s APEX Award for 2022 We’re proud to be recognized by organizations that also value diversity. • Human Rights Campaign: 2022 Corporate Equality Index, • Forbes 2022: America’s Best Employers for Diversity, • Latino Leaders 2022 Best Companies for Latinos to Work For We’re proud of the help we’ve provided and continue to provide our clients.(7) • 5.5 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies, • $579 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products., • $4.5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifying policy dividends paid. Dividends are not guaranteed., • Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.(8) 1. Offered by properly licensed registered representatives through NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency and a New York Life company., 2. Wealth management and advisory services offered by Financial Advisors of Eagle Strategies LLC, a Registered Investment Adviser and a New York Life company. Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training. Requirements are subject to change., 3. Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent’s Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent’s Ledger is part of determining the agent’s compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent’s Ledger after the credits and debits are applied., 4. This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason., 5. New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody’s Aaa, and Standard & Poor’s AA+ (as of 10/18/2022). The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value., 7. All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation, for the 12 months ending December 31, 2022., 8. This reflects the consolidated results of New York Life Insurance Company (NYLIC) and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation (NYLIAC), for the 12months ending December 31, 2022. Individual life insurance in force is the total face amount of individual life insurance contracts (term, whole, and universal life) outstanding for NYLIC and its domestic insurance subsidiaries at a given time. The company’s individual life insurance in force totaled $1,166.01 billion at December 31, 2022 (including $180.61 billion for NYLIAC). Intercompany transactions have been eliminated in consolidation. New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity V1_AR10511_042023 SMRU 5021157.4 (Exp. 04.30.2024) Company DescriptionNew York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 180 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for our clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for our clients. Awards & Accolades... We’re proud of our financial strength3 • A++ Superior (A.M. Best), • AAA Exceptionally Strong (Fitch), • Aaa Exceptional (Moody’s), • AA+ Very Strong (Standard & Poor’s) We’re proud of our positions in the industry4 • New York Life named a 2021 “Elite Gold Organization” by Chief Learning Officer magazine5, • Training Magazine’s Training Top 100 for 20216 We’re proud to be recognized by organizations that also value diversity • Latino Leaders: 2022 Best Companies for Latinos to Work, • Human Rights Campaign: 2022 Corporate Equality Index, • Forbes 2022: America’s Best Employers for Diversity We’re proud of the help we’ve provided and continue to provide our clients • 5.5 million lives Protected (includes all owners of individual life insurance and annuity policies), • $4.9 Billion in living benefits awarded (includes life and annuity cash value accumulation and qualifying policy dividends paid; dividends are not guaranteed), • $938 million lifetime annuity paid (includes all payouts on individual income annuity products), • Over $1.1 trillion life insurance protection in force (includes term, whole and universal life)New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 180 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for our clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for our clients.\r\n\r\nAwards & Accolades...\r\nWe’re proud of our financial strength3\r\n• A++ Superior (A.M. Best)\r\n• AAA Exceptionally Strong (Fitch)\r\n• Aaa Exceptional (Moody’s)\r\n• AA+ Very Strong (Standard & Poor’s)\r\n\r\nWe’re proud of our positions in the industry4\r\n• New York Life named a 2021 “Elite Gold Organization” by Chief Learning Officer magazine5\r\n• Training Magazine’s Training Top 100 for 20216\r\n\r\nWe’re proud to be recognized by organizations that also value diversity\r\n• Latino Leaders: 2022 Best Companies for Latinos to Work\r\n• Human Rights Campaign: 2022 Corporate Equality Index\r\n• Forbes 2022: America’s Best Employers for Diversity\r\n\r\nWe’re proud of the help we’ve provided and continue to provide our clients\r\n• 5.5 million lives Protected (includes all owners of individual life insurance and annuity policies)\r\n• $4.9 Billion in living benefits awarded (includes life and annuity cash value accumulation and qualifying policy dividends paid; dividends are not guaranteed)\r\n• $938 million lifetime annuity paid (includes all payouts on individual income annuity products)\r\n• Over $1.1 trillion life insurance protection in force (includes term, whole and universal life)

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: • Deliver exceptional service to our high value customers by providing best-in-class service, • and solutions to grow customer relationships within set standards via phone and chat, • channels., • Provide accurate information and assistance to customers regarding their credit card, • accounts, products, and services., • Identify and resolve customer issues efficiently while adhering to company policies and, • procedures., • Educate customers on the features and benefits of the credit card and savings products and, • services., • Proactively identify opportunities to enhance the customer experience and promote, • customer loyalty., • Maintain accurate records of customer interactions and transactions in the company's, • systems., • Meet or exceed established goals for all performance metrics, including call/chat quality,, • productivity, and schedule adherence to provide an exceptional level of service to, • customers., • Provide first call/chat resolution while following strict procedures that meet regulatory, • and compliance guidelines.We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: • Must be 18 years of age or older., • 1+ year related customer service-related experience. (Preferred credit card customer service), • Availability to work a flexible schedule, including evenings, weekends, and holidays., • High School Diploma or equivalent., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • 2+ years of solid working knowledge of all Customer Service functions within a contact center., • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: • Deliver exceptional service to our high value customers by providing best-in-class service, • and solutions to grow customer relationships within set standards via phone and chat, • channels., • Provide accurate information and assistance to customers regarding their credit card, • accounts, products, and services., • Identify and resolve customer issues efficiently while adhering to company policies and, • procedures., • Educate customers on the features and benefits of the credit card and savings products and, • services., • Proactively identify opportunities to enhance the customer experience and promote, • customer loyalty., • Maintain accurate records of customer interactions and transactions in the company's, • systems., • Meet or exceed established goals for all performance metrics, including call/chat quality,, • productivity, and schedule adherence to provide an exceptional level of service to, • customers., • Provide first call/chat resolution while following strict procedures that meet regulatory, • and compliance guidelines.We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: • Must be 18 years of age or older., • 1+ year related customer service-related experience. (Preferred credit card customer service), • Availability to work a flexible schedule, including evenings, weekends, and holidays., • High School Diploma or equivalent., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • 2+ years of solid working knowledge of all Customer Service functions within a contact center., • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: • Deliver exceptional service to our high value customers by providing best-in-class service, • and solutions to grow customer relationships within set standards via phone and chat, • channels., • Provide accurate information and assistance to customers regarding their credit card, • accounts, products, and services., • Identify and resolve customer issues efficiently while adhering to company policies and, • procedures., • Educate customers on the features and benefits of the credit card and savings products and, • services., • Proactively identify opportunities to enhance the customer experience and promote, • customer loyalty., • Maintain accurate records of customer interactions and transactions in the company's, • systems., • Meet or exceed established goals for all performance metrics, including call/chat quality,, • productivity, and schedule adherence to provide an exceptional level of service to, • customers., • Provide first call/chat resolution while following strict procedures that meet regulatory, • and compliance guidelines.We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: • Must be 18 years of age or older., • 1+ year related customer service-related experience. (Preferred credit card customer service), • Availability to work a flexible schedule, including evenings, weekends, and holidays., • High School Diploma or equivalent., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • 2+ years of solid working knowledge of all Customer Service functions within a contact center., • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: • Deliver exceptional service to our high value customers by providing best-in-class service, • and solutions to grow customer relationships within set standards via phone and chat, • channels., • Provide accurate information and assistance to customers regarding their credit card, • accounts, products, and services., • Identify and resolve customer issues efficiently while adhering to company policies and, • procedures., • Educate customers on the features and benefits of the credit card and savings products and, • services., • Proactively identify opportunities to enhance the customer experience and promote, • customer loyalty., • Maintain accurate records of customer interactions and transactions in the company's, • systems., • Meet or exceed established goals for all performance metrics, including call/chat quality,, • productivity, and schedule adherence to provide an exceptional level of service to, • customers., • Provide first call/chat resolution while following strict procedures that meet regulatory, • and compliance guidelines.We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: • Must be 18 years of age or older., • 1+ year related customer service-related experience. (Preferred credit card customer service), • Availability to work a flexible schedule, including evenings, weekends, and holidays., • High School Diploma or equivalent., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • 2+ years of solid working knowledge of all Customer Service functions within a contact center., • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: • Deliver exceptional service to our high value customers by providing best-in-class service, • and solutions to grow customer relationships within set standards via phone and chat, • channels., • Provide accurate information and assistance to customers regarding their credit card, • accounts, products, and services., • Identify and resolve customer issues efficiently while adhering to company policies and, • procedures., • Educate customers on the features and benefits of the credit card and savings products and, • services., • Proactively identify opportunities to enhance the customer experience and promote, • customer loyalty., • Maintain accurate records of customer interactions and transactions in the company's, • systems., • Meet or exceed established goals for all performance metrics, including call/chat quality,, • productivity, and schedule adherence to provide an exceptional level of service to, • customers., • Provide first call/chat resolution while following strict procedures that meet regulatory, • and compliance guidelines.We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: • Must be 18 years of age or older., • 1+ year related customer service-related experience. (Preferred credit card customer service), • Availability to work a flexible schedule, including evenings, weekends, and holidays., • High School Diploma or equivalent., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • 2+ years of solid working knowledge of all Customer Service functions within a contact center., • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: • Deliver exceptional service to our high value customers by providing best-in-class service, • and solutions to grow customer relationships within set standards via phone and chat, • channels., • Provide accurate information and assistance to customers regarding their credit card, • accounts, products, and services., • Identify and resolve customer issues efficiently while adhering to company policies and, • procedures., • Educate customers on the features and benefits of the credit card and savings products and, • services., • Proactively identify opportunities to enhance the customer experience and promote, • customer loyalty., • Maintain accurate records of customer interactions and transactions in the company's, • systems., • Meet or exceed established goals for all performance metrics, including call/chat quality,, • productivity, and schedule adherence to provide an exceptional level of service to, • customers., • Provide first call/chat resolution while following strict procedures that meet regulatory, • and compliance guidelines.We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: • Must be 18 years of age or older., • 1+ year related customer service-related experience. (Preferred credit card customer service), • Availability to work a flexible schedule, including evenings, weekends, and holidays., • High School Diploma or equivalent., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • 2+ years of solid working knowledge of all Customer Service functions within a contact center., • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Job Description APPLY TODAY!! Live Interviews will be held on Thursday, April 16, 2026 from 10a to 4p at 917 N. 10th St McAllen Texas. When applying select McAllen, Harlingen and Brownsville Texas. This will cover ALL RGV cities we have offices in. Live interviews are for employment to begin May 18, 2026. We want YOU in our team!! We are looking for In-House Customer Service Sales Representatives Take advantage of this great opportunity! $12-$18 PER HOUR + MONTHLY BONUS + $1,000 SIGN ON BONUS! (Restrictions Apply/Inquire for details) If you are currently a LICENSED INSURANCE AGENT, we will pay you based on your years of experience. Transfer with us for MORE PAY and BENEFITS!! REQUIREMENTS • Must be 18+ years of age, • Bilingual (English and Spanish), • High School Diploma or GED, • Reliable Transportation, • Business Professional Attire, • Pass State Licensing Requirements (We assist in preparing for test), • Full-Time Availability: Monday-Friday 9am-7pm Saturday 9am-2pm BENEFITS • Full-Time Positions Available, • Opportunity for Company & Job Advancement, • No Insurance Experience Necessary, • Weekly Direct Deposit, • Paid Training, • Paid Holiday/Vacation/Sick, • Health & Dental Insurance, • 401K Available, • Annual Raises / Monthly Bonus / $1000 Sign-on Bonus Essential Duties and Responsibilities • Sales, • Provides professional, courteous service to internal and external customers, • Answers any questions regarding customer’s policy, • Accept payments and process transactions, • Identify any potential needs the customer may have regarding their policy, • Follow up with customers on quotes, renewals, and cancellations, • Involved with marketing initiatives for new business development on an as-needed basis, • Maintain a neat and clean work area and office, • FNOL’s (vehicle inspections), • Taking vehicle pictures (squatting, bending, flexing required), • Bank run deposits, • Position is full time, • Other duties as assigned #SALES REQ. 419627074 Company DescriptionFRED LOYA INSURANCE Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974 Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones Currently doing business in 12 states and expandingFRED LOYA INSURANCE\r\n\r\nFred Loya Insurance, a leading provider of no-hassle auto insurance since 1974\r\nRated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones\r\nCurrently doing business in 12 states and expanding

As an independent Medicare Sales Agent with MyPlanAdvocate, you'll enjoy the freedom of a 1099 contractor role while gaining access to premium tools, warm leads, and operational support that set you up for success. We believe that happy customers begin with fulfilled professionals, which is why we'v

CS/Sales Agent - Entry Level & Remote, Work By Appointments.

Job DescriptionJob Details: • Employment Status: Full-Time, • Hourly Base Pay + Performance Bonuses, • Agency Hours of Operation: Shift and hours will vary depending on location, • An Agency Manager guides and maintains oversight of a team tasked to win, maintain, and expand relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Agency Manager shares in the responsibility for achieving sales, profitability, and partner recruitment objectives. Job Duties & Responsibilities:, • Represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused on a partner vertical market., • Sells through partner organizations to end users in coordination with partner sales resources., • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts., • Recruiting, training, coaching and developing sales team, • Ensure that the Pronto service model is practiced on a daily basis, • Ensure Grassroots Marketing is executed on a daily basis., • Developing new business and maximizing growth with existing business partners, • Ensuring that agencies are open during operating hours, • Managers and agents/brokers are to make daily or nightly deposits. Further accountabilities include: • Driving daily sales, • Responsible for setting monthly and quarterly goals with support from District Manager or supervisor, • Attend sales training as needed, including off-site kickoffs and roundtables, • Coordinating sales agent/ broker activities i.e. meetings, training initiatives, grassroots etc.,, • Creating agency campaigns for customer appreciation events and revenue generation, • Attend and coordinate agent/ broker attendance at local events to generate leads, • Ensure that all payments and renewal calls are being properly done following the Pronto model, • Ensure cold calls are being done on all leads generated from events, • Ensure that all claim inquiries are directed to the MGA/ GA claims department, • Analyzing monthly financial statements, • Responsible for developing sales reports as needed Education & Experience Required • Required: High School diploma or equivalent; Minimum 2 years channel sales experience in a business-to-business sales environment. Employment is contingent upon getting the P&C license within a 60-day period. Computer Proficiency., • Preferred: Excellent bilingual communications skills in English and Spanish. Monday-Friday: 9am-7pm Saturday: 10am-5pm Sunday: 12pm-5pm (Selected locations)

Job Description Risk Manager for Texas * Employment Status: Permanent / Full Time * Job Location: Brownsville * Reports to: VP OVERVIEW MGA Risk manager is responsible for balancing company risk. This is done by ensuring the correct premium is collected for the corresponding risk, underwriting guidelines are followed and ensuring regulatory compliance. In addition works to create competitive rates through bi-annual rate filings and ensuring key pricing variables are priced correctly. ACTIVITIES * Develop, enhance, and measure quality of underwriting practices and procedures according to the needs of the Company and market conditions: * Leads changes needed to U/W guidelines based on input and feedback from internal auditing, compliance/legal, claims, sales, changes in risk tolerance, and industry trends. * Submits updated U/W guidelines filings to the TDI and coordinates and ensures timely responses to objections * Regularly review available technology to automate and improve various parts of the sales process within software systems: * Work with external vendors to find an ideal balance of supplementing Underwriting processes with necessary third party data while controlling costs * Oversees the MGA Auditing department to ensure risk mitigation through focused tasks, quality assurance, and that corrective / preventive actions are taken when exceptions are found: * Executing U/W guidelines and procedures regarding risk exposure, application, renewal, acceptance, modification and denial of coverage. * Underwriting bulletins and system notification to ensure proper agent training / binding of risk * Providing consistent messaging of U/W rules across channels, including Pulse, UW Queue UW Auditing and both internal and external communications. * Consistent focus on the identification of root causes leading to effective preventative and corrective actions * Coordinates data analytics projects including queries and tickets * Measurement & achievement of individual KPIs * Leads, trains, and measures the underwriting team to ensure integrity of the underwriting activities and processes. * Meet the company underwriting objective of ensuring the right premium is collected for the corresponding risk (preferably at point of sale): * Ensure the department keeps its daily activities focused on meeting underwriting company objectives. * Provide risk related information to other areas. * Support carrier and reinsurers relationships for the Texas programs * Be the chief point of contact for any Underwriting audits (internal and external) and for the Underwriting portion of any new software systems. * Routine system improvements to meet company underwriting objective: * Improve risk selection at the point of sale * Open ticket with IT to address inaccuracies within the system * Conduct cost-benefit analysis for desired system changes and ensure changes comply with regulation * Works to create competitive rates through bi-annual rate filings and ensuring key pricing variables are priced correctly * Work with EVP on rating strategy, analyzing key rating variables, and submitting recommended approvals * Ensures the group is routinely reporting and following up on Price-related Pulse defects and issues * Ensure the group is on track to provide all needed reports and information on a timely basis to support rate filings, objections and regulatory inquiries. * Proactively supports and maintains a departmental culture of continuous improvement and customer satisfaction: * Responsible for departmental budgeting, forecasting, and strategic planning. * Ensures compliance with corporate guidelines and regulatory requirements. * Coordinate responses to any Underwriting complaint received (Insureds, TDI, BBB, etc). Take necessary corrective / preventive steps. * Work to improve overall departmental and system efficiency Qualifications: * Bachelor’s Degree required. Master’s preferred. * Tableau and SQL knowledge - beginning to medium * Proven management experience required, with a focus on goal setting, coaching, efficiency, and effective leadership. * Process improvement skills, being able to take an existing structure and continuously look for ways to enhance * Ability to drive to results by making decisions in a proactive, timely way and establishing priorities with clear goals and responsibilities to achieve results. * Ability to independently analyze solutions and employ and examine all resources available to implement solutions. * Ability to lead change by effectively building commitment and winning support for initiatives. * Strong interpersonal skills with the demonstrated ability to gain the confidence, respect and trust of senior executives, clients and colleagues. * Demonstrated ability to lead others and follow-through on projects to completion. * Demonstrated ability to function effectively as a team-oriented leader. * Proven ability to exercise sound judgment and strong problem solving skills. * Effective clear & concise written and verbal communication skills, including the ability to communicate internally as well as externally with remote locations, external partners and clients and vendors. * Must demonstrate professional and ethical business practices, adherence to company standards, and a commitment to personal and professional development. * Proven ability to work in a high pressure and time sensitive environment. * Strong Organizational Skills

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: • Generate leads and actively pursue new business opportunities., • Educate clients about insurance products and recommend appropriate coverage options., • Foster strong client relationships through regular follow-ups and proactive communication., • Maintain accurate client records and manage policy updates efficiently.QUALIFICATIONS:, • Excellent communication and relationship-building abilities., • Experience in sales or customer service preferred., • Goal-oriented and motivated by achieving measurable results., • Ability to manage multiple priorities and work effectively in a fast-paced environment.

Job Description Join Our Team at True North Group! Position: Entry-Level Sales Agent Number of Openings: 1 Territory Role Available Start Your Career with True North Group If you're ready to stop clocking in and start leveling up, welcome to True North Groupa company built around protecting families, growing leaders, and unlocking potential. We partner with small business owners to bring world-class supplemental benefits to their employees, and we're looking for energetic, coachable individuals to help us expand. We want you to provide real conversations that make a real difference. This is a ground-floor opportunity for those ready to hustle, learn, and grow into something more. What You'll Be Doing As a Sales Agent, you'll work face-to-face with business owners and employees in your area. This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role will include: Setting and attending appointments with small businesses Presenting supplemental benefit packages to employees in group settings Helping individuals select the right coverage for their needs Following up with clients and providing ongoing support Using CRM tools to track your progress and set goals Plugging into a structured, supportive team culture What You'll Get At True North Group, we reward hustle with real benefitsnot just promises. You can expect: Weekly Draw Pay with commission and bonuses Day-One Training and ongoing mentorship Incentive Trips, Stock Bonuses, and Weekly Recognition Career Advancement Paths into Leadership and Training A Team That Invests in Your Personal Growth What We're Looking for We don't require sales experience, just the right mindset. We train the skills, you bring the energy. We're looking for someone who is: Comfortable talking with people Motivated by growth, achievement, and team wins Positive, coachable, and adaptable A fast learner who can follow systems and plans Willing to get licensed in Health & Life insurance within 30 days -we reimburse the fees and support your preparation. Extra Credit If You've Got: Bachelor's degree or associate's degree recent graduates welcome. 2 years customer service or hospitality experience A background in sports, leadership, or team-based environments Entrepreneurial drive or interest in business ownership This Isn't Just a JobIt's a Launchpad If you're looking for a "clock-in, clock-out" job, this isn't it. But if you want to grow, get paid what you're worth, and be part of something that matters then you're in the right place. Apply now, and let's get you started.

Job Description Life and Health Insurance Agent Company: GIA Legacy Planning Location: Remote Position/Work from Home Job Type: Full-Time | Part-Time | Commission-Based Position Overview: We are looking for motivated Life and Health Insurance Agents who are interested in advancing their careers while enjoying the flexibility of remote work. As a member of our team, you will have access to high-quality leads, advanced sales technology, and top-notch training to help you succeed. Why Join Us? ????Work from home – 100% remote position with flexible hours ????Lucrative Commission-Based Income – Uncapped earning potential ????Warm Leads CRM Available – No cold calling ????Comprehensive Training & Mentorship – We invest in your success ????Cutting-Edge Technology & CRM – Automate tasks and streamline sales ????Opportunities for Advancement – Grow into leadership roles ????Supportive Team Culture – Be a part of a network of top agents Responsibilities: ????Consult with clients to assess their insurance needs and recommend coverage ????Educate clients on policy options and help them make informed decisions ????Manage the full sales cycle from prospecting to closing deals ????Maintain relationships with clients and provide ongoing policy support ????Stay up to date with industry trends and product knowledge Qualifications: ????Active Life and/or Health Insurance License (Required) ????Strong communication and interpersonal skills ????Self-motivated with a drive for success ????Ability to work independently and remotely

Job Description Pronto Insurance is one of the fastest-growing general agencies in South Texas and is now a member of Insurvia, which operates a portfolio of insurance brands that serve diverse communities across the U.S., combining local expertise with national scale. Our Pronto Insurance agency was founded in 1997, and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today, Pronto has over 160 captive locations in Texas and has recently expanded into the California and Florida markets. Our vision is to become the industry leader by making Pronto Insurance products a reality for all. JOB DESCRIPTION: LICENSING COORDINATOR JOB DETAILS * Employment Status: Permanent/ Full Time * Starting Pay: Competitive pay commensurate with experience and qualifications. * Reports to: Project Management Office JOB DUTIES & RESPONSIBILITIES Compliance & Record Keeping * Coordinates all aspects of licensing for sales producers. * Reviews state license applications to ensure compliance. * Track license renewal for sales producers. * Track Errors & Omissions (E&O) policies for Franchises to ensure binding authority. * Maintains records for reporting license information to carriers. Agent Support & Communication * Communicate critical policy documents to our customers and agents. * Fulfill incoming agent requests managed through e-mail or chat. * Effectively communicate with Sales & Support Staff, Underwriting Auditor, Claims Department, and Operations Department. Reporting & Data Management * Produce reports based on licensing statistics. * Create and maintain spreadsheets to manage licensing data (e.g., using Google Sheets/Microsoft Excel). Key Duties: Captive and Independent Agents Licensing * Receive New IA Appointment Packets. * Complete Agency Appointment Packets for Sales to Review. * Appointment and Termination of IAs. * Update the IA list and maintain the UW IA drive. * Create Pulse Account. * Create logins. * Licensing Updates. * E&O Updates. * Bank Information Approval. * NSF suspension. * Change of Ownership. * Bi-weekly, send all appointments and terminations to all carriers (Captive, FR, CA, and IAs). * Review commissions with accounting (incentive report). * MGA communication to IAs. EDUCATION & EXPERIENCE * 1+ years of experience in the insurance industry, specifically with producer licensing, appointments, and terminations (preferred). * 1 year of Customer Service experience. * 1 year within a Call Center environment (preferred). * Knowledge of state insurance regulatory requirements and procedures (e.g., Texas, California, Florida). * Proficiency with licensing databases (e.g., NIPR) and Customer Relationship Management (CRM) or Agency Management Systems. * Excellent communication skills, both oral and written, utilizing a professional vocabulary. * Planning and Organizational Skills. * Very strong problem-solving, data gathering, and organizational skills; be detail-oriented, flexible to handle multiple and competing priorities. * Associate's or Bachelor's degree (preferred).

We are hiring a full-time Customer Service - Sales Agent with at least 5 years of proven sales experience. Responsibilities Welcome, assist, and interact with customers and residents in a professional manner while providing excellent service within the property's service standards Customer Service a

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Proven outside or field sales experience with a track record of hitting or exceeding sales goals. Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered. Collaborate with your Sales Manager

You will check shipping addresses, perform packaging quality inspections and complete sales transactions.

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Customer Support / Remote] - Anywhere in U.Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain cus

Complete Walmart's Paid Training Program for the opportunity to boost your paycheck even more! As a Sales Associate, you'll: Smile, greet, and thank customers with a positive attitude; Assist customers to find products around the store; Fulfill online customer orders; Review customer orders, locate

If you want to work in an environment that is fun, challenging, and rewarding, then Jeremy Fuller - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we ha

Walmart is inviting Call Center Agents to experience more opportunities than imaginable in Part-Time, Full-Time and Seasonal schedules. Complete Walmart's Paid Training Program for the opportunity to boost your paycheck even more! As a Call Center Agent, you'll: Process incoming patient requests via

If you want to work in an environment that is fun, challenging, and rewarding, then Jeremy Fuller - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we ha

Accurately and timely complete sales transactions using the POS system. Lead Sales Associate (Seasonal). The Lead Sales Associate will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal per

Associate - Sales FT - Schedule Varies (Bulverde North). POSITION SUMMARY The Sales Associate is responsible for processing merchandise and assisting with the efficient operation of the retail store, assisting customers and handling customer transactions, performing basic record keeping functions an

Help maintain an organized, visually appealing sales floor. Process sales, returns, and exchanges accurately and efficiently. Support store sales and service goals.

Remote Market Research Panel - Call Center Agent Representative Welcome - No Experience. Call Center Agent Representative experience is not compulsory. This is an excellent opportunity to supplement your income if you are a call center agent representative or anyone seeking a flexible part-time remo

Madison Allied does things differently; our program enables motivated real estate agents to succeed through best in class one on one coaching and support and lead programs! Real estate agents who successfully complete our RUNWAY program may qualify for company provided lead programs at no upfront co

Delta is currently hiring for Call Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identif

Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome. Customer Service Representative Agent is not compulsory. This is an excellent opportunity to supplement your income if you are a customer service representative agent or anyone seeking a flexible part time