Tasting Room Manager South Coast Winery Resort & Spa
8 days ago
Temecula
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Tuition assistance, • Vision insurance Key Responsibilities: • Develop and implement wine knowledge and sales training programs for the tasting room team., • Lead, mentor, and motivate staff to achieve sales goals and deliver outstanding customer service., • Ensure compliance with company policies, labor regulations, and state alcohol service laws., • Manage administrative tasks including payroll, scheduling, inventory control, and reporting., • Monitor and maintain cleanliness and presentation of tasting room and member lounge facilities., • Collaborate with marketing and retail teams to create innovative promotions and events., • Control expenses and manage budgets for labor, cost of sales, and other operational costs., • Handle guest feedback and resolve issues promptly and professionally., • Conduct performance evaluations and support career development for team members.Qualifications:, • Minimum 3 years of experience in hospitality or wine industry management., • Strong leadership and team-building skills., • Excellent communication and customer service abilities., • Knowledge of wine and wine service standards; WSET or similar certification a plus., • Proficiency in inventory management and POS systems., • Ability to work weekends, holidays, and evenings as needed.What We Offer:, • Competitive salary and benefits package., • Opportunities for professional growth in a luxury resort environment., • Employee discounts on wine, dining, and spa services.