Service Advisor
9 days ago
Cortlandt Manor
Job DescriptionDescription: Experienced FCA-Stellantis Service Advisor/Writer About Us Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment. Benefits What We Offer • Long- term Growth Opportunities, • Paid Sick/Vacation Time, • Medical, Dental, and Vision Insurance, • 401k match, • Employee Appreciation Events, • Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process., • Consult with customer on applicable service specials., • Gather and decode customer information to effectively and accurately relay concerns to technicians., • Document services declined and advise customer of current and future needs to their vehicle., • Foster and promote a safe and healthy work environment, maintaining safe work practices at all times., • Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs., • Build strong relationships with the customers.Requirements: • Previous experience as a Service Writer preferred or automotive experience., • Strong communication and customer service skills, • Ability to multitask and prioritize tasks in a fast-paced environment, • Detail-oriented with excellent organizational skills, • Monday-Friday 730am-5pm, rotating Saturdays, • Proficient computer skills for creating work orders and maintaining records, • Valid driver's license and clean driving record, • Willing to submit to pre-employment drug screen