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Principal/Sr Medical Editor - Regulatory Documents - Copy Editing + QC - NA/Canada Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities *Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. *Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. *Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. *Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. *Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. *Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. *Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. *Performs quality review of assigned documents to ensure accuracy. *Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. *Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. *May compile medical writing deliverables. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $62,000.00 - $108,600.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Principal Medical Writer - Regulatory Submission Documents Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities • Lead the clear and accurate completion of medical writing deliverables, ensuring scientific information is presented clearly and accurately, • Manage medical writing activities associated with individual studies, coordinating these activities within and across departments with minimal supervision, • Complete a variety of documents, including clinical study protocols, amendments, reports, patient narratives, annual reports, investigator brochures, informed consents, plain language summaries, periodic safety update reports, clinical development plans, IND submissions, integrated summary reports, NDA and eCTD submissions, journal manuscripts, and abstracts, posters, and presentations for scientific meetings, • Adhere to established regulatory standards, including ICH E3 guidelines, company standard operating procedures, client standards, and approved templates, authorship requirements, and style and formatting guides, • Coordinate quality and editorial reviews, ensuring source documentation is managed appropriately, • Act as a peer reviewer for the internal team to ensure document scientific content, clarity, overall consistency, and proper format, • Review statistical analysis plans and table/figure/listing specifications for appropriate content, grammar, format, and consistency, providing feedback to further define statistical output required and document needs, • Interact and build good working relations with clients, department heads, and peers in data management, biostatistics, regulatory affairs, and medical affairs to produce writing deliverables, • Perform online clinical literature searches and comply with copyright requirements, • Identify and propose solutions to resolve issues, providing technical support, training, and consultation to department and other company staff, • Mentor and lead less experienced medical writers on complex projects, • Develop deep expertise on key topics in the industry and regulatory requirements, • Bachelor's degree in a relevant discipline with relevant writing experience; graduate degree preferred, • 3-5 years of relevant experience in science, technical, or medical writing, • Experience working in the biopharmaceutical, device, or contract research organization industry required, • Strong understanding of FDA and ICH regulations, other regulatory guidelines, and/or good publication practices strongly required, • Experience writing relevant document types required, • Strong presentation, proofreading, collaborative, and interpersonal skills, • Strong project and time management skills, • Strong proficiency in MS Office, • Strong understanding of medical terminology, principles of clinical research, and how to interpret and present clinical data and other complex information At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $95,000.00 - $175,700.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Sr Medical Writer Publications - Sponsor Dedicated - Remote Based Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities • Leads the clear and accurate completion of medical writing deliverables, ensuring scientific information is presented clearly and accurately. Manages medical writing activities associated with individual studies, coordinating medical writing activities within and across departments with minimal supervision. Leads the resolution of comments from the client., • Completes a variety of documents that may include journal manuscripts; and abstracts, posters, and presentations for scientific meetings., • Adheres to established regulatory standards, including, but not limited to, ICH E3 guidelines, as well as company standard operating procedures, client standards, and company and/or client approved-templates, authorship requirements, and style and formatting guides, when completing medical writing projects, on time and on budget., • Coordinates quality and editorial reviews. Ensures source documentation is managed appropriately. Leads team document reviews, and reviews documents as needed., • Acts as peer reviewer for internal team to ensure document scientific content, clarity, overall consistency, and proper format., • Interacts and builds good working relations with clients, department head, and peers in data management, biostatistics, regulatory affairs, and medical affairs, as necessary, to produce writing deliverables., • Identifies and proposes solutions to resolve issues, escalating as appropriate. Provides technical support, training, and consultation to department and other company staff. May contribute to development of internal materials and presentations or changes to internal process, standard practices, and capabilities., • Mentors and leads less experienced medical writers on complex projects, as necessary., • Develops deep expertise on key topics in the industry and the regulatory requirements and guidelines that affect medical writing., • Aware of budget specifications for assigned projects, working within the budgeted hours and communicating status and changes to medical writing leadership., • Completes required administrative tasks within the specified timeframes., • Performs other work-related duties as assigned., • Minimal travel may be required (less than 25%). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

About EAB At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. About Hybrid Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector's toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You'll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story. The Role in Brief: Proposal/RFP Writer, Hybrid Hybrid is seeking a skilled and strategic Proposal Writer to join our growing New Business team. This role is pivotal to Hybrid's business development pipeline, crafting compelling, compliant proposals that showcase our value to higher education partners and help expand access to quality education. You'll lead the proposal writing process end-to-end, from scoping strategic fit, to writing, editing, and coordinating final submissions. This role requires exceptional writing ability, keen attention to detail, and a deep understanding of either higher education or advertising/agency environments or ideally both. As the first step of our strategic new business efforts, this role will be central to Hybrid's continued growth, helping translate our mission and expertise into winning narratives. This hire will be based in our Philadelphia, PA office. This role is listed as Proposal/RFP Writer for posting purposes; the official and internal title of this hire is expected to be Bid Writer to align with EAB business norms. Primary Responsibilities: The Proposal/Bid Writer is a technical writing role focused on helping Hybrid put our best foot forward when responding to Request for Proposals (RFPs), Requests for Information (RFIs), and other sales process requests. This role has several key responsibilities: Scoping • Research and identify relevant RFP, RFI, and procurement opportunities across higher education, • Evaluate strategic fit with Hybrid's capabilities and growth goals., • Log and track opportunities in the content management system (TMS/SharePoint). Proposal Writing & Development • Lead proposal content development from structure to storytelling, ensuring submissions are tailored, persuasive, and clearly aligned with evaluation criteria., • Write, edit, proofread, and format long-form submissions across digital, creative, and media scopes., • Translate complex technical and strategic information into compelling prose., • Collaborate with internal stakeholders (Client Operations, Research, Creative, Account Management) to source content, insights, and case studies. Proposal Process Management • Own the full proposal lifecycle from initial research to on-time submission., • Manage timelines, assign content tasks (where applicable), and oversee quality control., • Maintain version control and compliance with submission requirements. Strategic & Cross-Functional Contribution • Recommend proposal enhancements, process improvements, and pitch positioning., • Support knowledge base development by capturing reusable content and updating case studies., • Translate proposal language into pitch presentations and decks as needed. Basic Qualifications: • Bachelor's degree in English, Communications, Marketing, Public Administration, or a related field, • 3-5+ years' experience in proposal writing, bid management, or strategic writing for an agency, education institution, nonprofit, or public-sector entity, • Demonstrated experience producing long-form written content (e.g., 30-80+ page proposals, reports, or equivalent complex documents), • Deep familiarity with procurement and RFP processes, especially in higher education or advertising contexts, • Exceptional writing, editing and research capabilities, • Strong organizational and project management skills; ability to balance multiple deadlines and priorities, • Proven ability to work independently and drive projects forward with minimal oversight, • Strong judgment in identifying when to seek input, escalate questions, or align stakeholders Ideal Qualifications: • Strategic thinking with attention to detail, able to zoom in and out between compliance and storytelling, • Familiarity with higher education, demonstrated through professional experience rather than solely academic exposure, • Comfort collaborating across functions in a fast-paced environment, • Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration. If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: • Medical, dental, and vision insurance plans; dependents and domestic partners eligible, • 20+ days of PTO annually, in addition to paid firm and floating holidays, • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each), • 401(k) retirement savings plan with annual discretionary company matching contribution, • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans, • Employee assistance program with counseling services and resources available to all employees and immediate family, • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation, • Fertility treatment coverage and adoption or surrogacy assistance, • Paid parental leave with phase back to work program for birthing and non-birthing parents, • Access to milk shipping service to support nursing employees during business travel, • Discounted pet health insurance coverage for dog and cat family members, • Company-provided life, AD&D, and disability insurance, • Financial wellness resources and membership in a robust employee discount program, • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: * Medical, Dental, Vision, Life, and Disability Insurance * 401(k) with company match * Pre-tax spending accounts including health care FSA and commuter savings * Flexible paid time off * Professional development reimbursement and ongoing skills training opportunities * Employee resource groups * Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Technology Implementation Manager - Workfront supports the Senior Manager, Technology Implementation in delivering, optimizing, and governing enterprise workflow and productivity tools across the organization with a primary focus on Workfront as an enterprise-wide platform. This role blends system administration and configuration, project coordination, process improvement, training, and stakeholder support. The ideal candidate is proactive, detail-oriented, and comfortable working across cross-functional teams to ensure successful technology adoptions, high-quality documentation, and consistent execution of BetMGM's technology standards. Responsibilities * Workfront System Administration & Governance * Serve as a Workfront Global System Administrator, managing system configurations, maintenance, user provisioning, troubleshooting and best-practice usage. * Partner with and support the Workfront Governance Committee, that will be established by the Senior Manager, Technology Implementation, helping to facilitate meetings, track decisions, provide pros and cons, and execute approved governance updates. * Lead System Audit of users, layout teams, access levels, system settings, groups, teams, resource pools and permission settings. Provide recommendations for review and approval. * Lead User Acceptance Testing (UAT) for new features, enhancements, system releases, and workflow updates. * Scale team technical proficiency by mentoring cross-functional members on Workfront administration and architecting best-practice configuration standards. * Configure Workfront objects including portfolios, programs, projects, custom forms, fields, reports, resource management, job roles, access levels, layout templates, proofing, and dashboards. * Technology Implementation & Support * Co-architect workflows to address process gaps and promote operational efficiencies based on business requirements. * Support the Senior Manager, Technology Implementation with execution of enterprise tool rollouts, enhancements, and process optimization initiatives * Lead and deliver Workfront training sessions for new and existing users, ensuring consistent adoption and understanding of workflows and standards. * Collaborate with cross-functional teams including Technology, Operations, Marketing, Compliance and other departments to ensure configuration alignment with business needs. * Maintain structured project documentation, timelines, requirements, and rollout plans. * Contribute to solution design workshops and process optimization sessions by gathering requirements and mapping user journeys. * Review and provide recommended edits to Workfront documentation, SOPS, process maps, and user guides in alignment with evolving governance decisions alongside the Technology Sr. Technical Writer. * Manage data mapping exercises to develop requirements for Fusion automation enablement. * Documentation, Branding & Communications * Manage the creation of clear, high-quality visuals, reporting dashboards, and stakeholder-ready content. * Create and maintain training materials, guides, reference documents, and communication content to support system rollouts and change management activities alongside the Technology Sr. Technical Writer. * Rebrand and standardize Technology decks, process materials, and training documentation to ensure alignment with BetMGM brand and communication guidelines. * Digital Asset Management (DAM) Support * Co-architect the implementation and adoption of a Digital Asset Management (DAM) system. * Facilitate efforts in partnership with Marketing and Technology for asset ingestion, metadata structure, tagging standards, permissions, and user onboarding. * Collaborate with Marketing, Brand, Creative, and Technology teams to maintain governance, taxonomy, and consistent use of shared digital assets. * Create and maintain DAM training materials, documentation, and rollout communications alongside the Technology Sr. Technical Writer. * Report & Continuous Improvement * Develop and maintain dashboards, KPI's, and reporting to provide visibility into tool usage, project adoption, and system performance. * Perform post-implementation reviews and manage continuous improvement of workflows, document and governance processes. Qualifications * A bachelor's or advanced degree in business and/or technology is preferred but not required. * 6+ years of deep technical expertise in Workfront implementation and optimization for mid-to-large-scale enterprise ecosystems. * Hands-on experience with Workfront required; Workfront certification is highly preferred. * Consulting experience working on Workfront implementations is preferred. * The ability to inspire via superior communication and interpersonal skills is required. * Experience communicating and interacting with executive teams is preferred. * Strong understanding of project implementation methodologies. * Hands-on mindset with the ability to dive into technical details when needed. * Demonstrated ability to deliver within provided timelines by scoping initiatives and developing and maintaining a comprehensive project schedule. * Strong communication and presentation skills, especially in training or project rollout settings. * Ability to work crossfunctionally and manage multiple priorities in a fastmoving environment. * Familiarity with digital asset management systems is a plus. * Strong attention to detail, especially in documentation, branding, and process governance. * Experience working with Marketing, Creative, and Project Management processes is a plus. * Experience implementing change management best practices to ensure impacted stakeholders are made aware of technology initiatives and/or system changes. * Experience using tools such as Smartsheet, Microsoft Project, Service Now, Trello, etc. to develop and maintain project deliverables. * Ability to successfully work across cultures, time zones, and locations to drive team cohesion and effectiveness. * Must be able to manage time and deliver work products independently and work under pressure. * Must be comfortable identifying owners for project tasks and holding stakeholders accountable to agreed-upon deadlines, escalating promptly to management if deadlines are not met. * Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties. * Experience managing projects related to enhancing enterprise tools (ServiceNow, Workfront, etc.) that promote workflow efficiencies and/or experience on projects decommissioning tools is required. * Experience in gaming, hospitality, retail, or similar industry is preferred. The annual salary range for this position is $110,800.00 to $147,700.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-IK1

About EAB At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. About Hybrid Recently acquired by EAB, Hybrid is a globally recognized and award-winning agency that operates as a full-service marketing partner for the education sector, connecting universities with students worldwide. Powered by unrivaled insight, advanced technology, and AI-driven enrollment strategies, our integrated marketing solutions help education brands grow. We tackle the sector's toughest challenges head-on and continuously strive for excellence, staying on the pulse of emerging trends. When you join our division of EAB, you become part of a tight-knit, ambitious, supportive, and rapidly growing team. You'll work on big ideas with talented colleagues who respect your input, challenge your thinking and push you to do your best work. Visit our website to learn more about our story. The Role in Brief: Bid Writer, Hybrid Hybrid is seeking a skilled and strategic Bid Writer to join our growing New Business team. This role is pivotal to Hybrid's business development pipeline, crafting compelling, compliant proposals that showcase our value to higher education partners and help expand access to quality education. You'll lead the proposal writing process end-to-end, from scoping strategic fit, to writing, editing, and coordinating final submissions. This role requires exceptional writing ability, keen attention to detail, and a deep understanding of either higher education or advertising/agency environments or ideally both. As the first step of our strategic new business efforts, this role will be central to Hybrid's continued growth, helping translate our mission and expertise into winning narratives. This hire will be based in our Philadelphia, PA office. Primary Responsibilities: The Proposal/Bid Writer is a technical writing role focused on helping Hybrid put our best foot forward when responding to Request for Proposals (RFPs), Requests for Information (RFIs), and other sales process requests. This role has several key responsibilities: Scoping • Research and identify relevant RFP, RFI, and procurement opportunities across higher education, • Evaluate strategic fit with Hybrid's capabilities and growth goals., • Log and track opportunities in the content management system (TMS/SharePoint). Proposal Writing & Development • Lead proposal content development from structure to storytelling, ensuring submissions are tailored, persuasive, and clearly aligned with evaluation criteria., • Write, edit, proofread, and format long-form submissions across digital, creative, and media scopes., • Translate complex technical and strategic information into compelling prose., • Collaborate with internal stakeholders (Client Operations, Research, Creative, Account Management) to source content, insights, and case studies. Proposal Process Management • Own the full proposal lifecycle from initial research to on-time submission., • Manage timelines, assign content tasks (where applicable), and oversee quality control., • Maintain version control and compliance with submission requirements. Strategic & Cross-Functional Contribution • Recommend proposal enhancements, process improvements, and pitch positioning., • Support knowledge base development by capturing reusable content and updating case studies., • Translate proposal language into pitch presentations and decks as needed. Basic Qualifications: • Bachelor's degree in English, Communications, Marketing, Public Administration, or a related field, • 3-5+ years' experience in proposal writing, bid management, or strategic writing for an agency, education institution, nonprofit, or public-sector entity, • Demonstrated experience producing long-form written content (e.g., 30-80+ page proposals, reports, or equivalent complex documents), • Deep familiarity with procurement and RFP processes, especially in higher education or advertising contexts, • Exceptional writing, editing and research capabilities, • Strong organizational and project management skills; ability to balance multiple deadlines and priorities, • Proven ability to work independently and drive projects forward with minimal oversight, • Strong judgment in identifying when to seek input, escalate questions, or align stakeholders Ideal Qualifications: • Strategic thinking with attention to detail, able to zoom in and out between compliance and storytelling, • Familiarity with higher education, demonstrated through professional experience rather than solely academic exposure, • Comfort collaborating across functions in a fast-paced environment, • Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration. If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: • Medical, dental, and vision insurance plans; dependents and domestic partners eligible, • 20+ days of PTO annually, in addition to paid firm and floating holidays, • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each), • 401(k) retirement savings plan with annual discretionary company matching contribution, • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans, • Employee assistance program with counseling services and resources available to all employees and immediate family, • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation, • Fertility treatment coverage and adoption or surrogacy assistance, • Paid parental leave with phase back to work program for birthing and non-birthing parents, • Access to milk shipping service to support nursing employees during business travel, • Discounted pet health insurance coverage for dog and cat family members, • Company-provided life, AD&D, and disability insurance, • Financial wellness resources and membership in a robust employee discount program, • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Lead the Team at Meineke: Where Your Leadership Drives Success!.South Jersey / Bucks County, PA.Are you a natural leader with a passion for world-class service?.We don't just fix cars-we build trust.If you have the drive to hit financial goals and the heart to lead a team, we want to talk to you.A c

We are looking for a Auto Repair Service Manager/Writer to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. At least two years of experience as an automotive service writer o

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Employee discounts, • Flexible schedule, • Careers Advancement Opportunities, • Flexible Scheduling Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service Techs, addressing customer inquiries, and managing required documentation. Responsibilities • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability, • Ensure repairs and maintenance tasks are completed in a timely manner, • Collaborate with employees on best practices for improving sales and customer service techniques, • Oversee day-to-day operations of the service techs, • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance recordsQualifications, • High school diploma or GED required bachelors degree preferred, • Valid state-issued drivers license and clean driving record are required, • Experience with Mitchell 1 and Pro demand preferred, • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred, • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required, • Able to speak Spanish preferred, • Able to lift 50 pounds preferred

Job Description Overview Pay Range: $58,755 to $103,563 for 10-month school year Schedule: M-F School Days 7:45am to 3:30pm; Summer ESY is Optional and paid extra. Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. 2025-3308 Responsibilities Elwyn seeks a Physical Therapist to provide physical therapy (PT) services to students as prescribed by a physician and indicated in their Individualized Education Program (IEP). This includes conducting evaluations, assessments, analyzing data, writing reports, and determining the strengths and areas of concern or need relative to gross motor abilities to assist students in accessing their educational program. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide direct and indirect PT services through individual PT sessions and consultation with the teacher, parent and other related service providers (IEP Team) including but not limited to utilization of gross motor equipment, delivering aquatic therapy, assisting students with active and passive exercises, gait and functional training, etc., • Evaluate and instruct teacher/parent in using exercises, positioning and adaptive equipment such as wheelchairs, braces, orthodics, etc. through a collaborative model of consultation, • Maintain specialized equipment and evaluates for proper fit, • Measure for and orders equipment for individual student use as changes in need are presented, • Provide treatment in ambulatory skills, proper posturing, use of adaptive equipment and adaptation to activities and physical environments, etc. to access the student’s educational program, • Participate in data review Pre-IEP and IEP meetings by identifying skill deficits, recommending assessment needs, consulting with, and assisting the IEP team, including teacher, clinicians, parents, school districts, in the development of the gross motor goals, • Conduct evaluations using formal and informal assessments and screenings utilizing the established Re-evaluation Report (RR) process to identify gross motor needs, • Provide materials, training and staff in-service regarding PT needs of the varied student population, • Complete all documentation and/or share recommendations related to IEP development, progress monitoring and data collection, Re-evaluation Reports (RR), Behavioral Support Plans (BSP), School-Wide Positive Behavioral Intervention Systems (SWPBIS), and Extended School Year (ESY) Program, as required by Pennsylvania Department of Education (PDE) regulations and sending-district’s policy and funding requirements, • Adhere to PDE established timelines relating to all required documentation, • Adhere to laws, policies, procedures, and ethical standards of the State Board of Physical Therapy, • Perform cardiopulmonary resuscitation (CPR) and crisis intervention using agency-trained protocols, • Commonwealth of Pennsylvania Physical Therapy license, • Newly licensed graduates considered, • Ability to understand, interpret and implement physician-prescribed treatment, • Non-profit human service experience highly preferred, • Experience working with both verbal and nonverbal students (ages 3-21 years) in Autism Support, Emotional Support and Life Skills Support programs, • Knowledge of principles, techniques, methods and equipment used in direct and consultative PT services, • Demonstrate knowledge of current diagnostic and assessment tools available for use with students with PT needs., • Maintains professional competence through in-service education and other professional growth activities, • Demonstrated ability to work effectively as part of a team, • Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities, • Demonstrated strong attention to detail, • Demonstrated strong time management and organizational skills, • Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision, • Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions, • Must be able to perform CPR using agency-trained protocols, • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills, • Demonstrated intermediate, experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; report-writer experience preferred, • Experience using/knowledge of electronic student and/or health record preferred #ZR Company DescriptionFor more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others.For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.\r\n\r\n\r\n\r\nNow, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.\r\n\r\nAt Elwyn, we take care of you while you care for others.

Job Description Part-Time Automotive Service Writer / Service Advisor Location: Maple Shade, NJ Job Type: Part-Time Schedule: Saturdays required (8:00 AM – 12:00 PM + two weeknights (3:00 PM – 7:00 PM) Job Summary Our dealership is seeking a reliable and customer-focused Part-Time Service Writer / Service Advisor to assist in our busy service department. This role serves as the primary point of contact for customers bringing their vehicles in for service, helping to document concerns, communicate with technicians, and ensure a smooth service experience. This is an excellent opportunity for someone with strong customer service skills and an interest in the automotive industry. Schedule Requirements • Every Saturday required: 8:00 AM – 12:00 PM, • Two weeknights per week: 3:00 PM – 7:00 PM Responsibilities • Greet customers arriving for service and assist with check-in, • Document vehicle concerns and open repair orders, • Communicate customer concerns to service technicians, • Provide basic service recommendations when appropriate, • Keep customers informed about service progress, • Review completed services with customers at vehicle pickup, • Maintain accurate service documentation in the dealership system, • Support the service team to ensure efficient workflow Qualifications • Previous customer service experience required, • Automotive knowledge or dealership experience preferred but not required, • Strong communication and organizational skills, • Ability to work in a fast-paced environment, • Valid driver’s license required

Job DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: • Deliver exceptional customer service while listening and consulting customers, • Following up with customers, services requested, estimated completion times etc., • Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts, • Deliver and discuss pricing estimates with customers as well as promoting shop service specials, • Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed, • Supervise up to ten employees, • Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks, • Maintain inventory counts, • Overall cleanliness and organization of the facility, • Other duties as assignedQualifications, • A minimum of 2 years of automotive service writer experience, • General automotive knowledge, • Excellent customer service disposition, • Good communication skills, • Leadership ability, • Team building skills, • Ability to work a flexible retail schedule including weekends (including Sundays) and evenings, • Valid drivers licenseBenefits, • Online Training, • Paid Time Off, • Sick Time, • Health Insurance, • Employee Discounts

Job Description Position Overview: The Professional & Technical Writer will be responsible for developing a wide range of documentation for internal and external audiences (including content for digital channels, manuals, provider Bulletins and Notices, and presentations) as well as performing quality reviews, rewrites, and editing. He/she will be able to work collaboratively with SMEs (Subject Matter Experts) to gain subject knowledge (as necessary) and to communicate that knowledge clearly and concisely to a wide range of audiences through written narrative. Essential Functions: • Serve as a lead writer as assigned on a variety of CBH projects, including initiating an external newsletter and other publications, as well as editing and proofreading., • Develop and implement internal and external materials for CBH Members, Providers, federal and city partners, and stakeholders., • Research, interview, and write content for fact sheets, blogs, newsletters, brochures, flyers, video and podcast scripts, and other materials., • Support internal SMEs with the development and/or revision of written materials targeted to CBH’s Provider community, including procurements, technical standards and guidelines, and internal CBH policies/procedures., • Project manage, write, and edit technical documents including reference and stakeholder manuals., • Write and edit procedural documentation such as user guides., • Write and edit RFPs, RFIs, BRDs, and other procurement-related documents and materials., • Help determine the type of publication that will best serve the project requirements., • Meet with team members, SMEs, and project managers to learn about and document processes., • Research and stay on top of healthcare, insurance, and various industry-related trends., • Assess audience needs and adjust the tone and technical terms used to meet those needs and to ensure understanding., • Help plan writing processes and set timelines and deadlines., • Create and/or work with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding content or processes., • Gather feedback from Members, Providers, team members to improve CBH content, manuals, and other publications., • Assist in creating tutorials to help end-users on applications, • Education: Bachelor’s Degree required in Marketing, Communications, Journalism, or related field, • Technical Writing Certification a plus, • Relevant Work Experience: Minimum of 3 years of experience in marketing & communications., • Experience in healthcare a plus, • Experience in documentation management preferred, • Excellent verbal and written communication skills., • Excellent writing and grammatical skills., • Excellent organizational skills and attention to detail., • Ability to present complex data in clear, concise text., • Ability to meet deadlines and to work independently., • Ability to edit and proofread work of colleagues., • Ability to develop working knowledge of behavioral healthcare terminology and concepts CBH will hold each employee accountable to the following expectations which align with our mission, vision, and corporate code of conduct. • Perform key responsibilities as detailed in this job description in a dependable, responsible, and positive manner, • Serve as a role model by exemplifying professional behavior, language, skills, and attire in order to promptly and accurately service the needs of stakeholders and their families, • Assure adherence to CBH policies and procedures so that all work is of the highest quality and delivered in the most culturally competent and cost-effective manner, • Promote and manage diversity and acceptance within CBH and with all stakeholders by honoring and respecting their individuality, dignity, and rights, • Offer suggestions and develop solutions to help promote effective and efficient work processes and innovative programs, • Actively participate in required meetings and complete all mandatory trainings, • CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

Job Description General Functions: The employee in this classification shall report to the Program Manager. The employee is part of the Treatment Team of the facility. The responsibilities are custodial in function, with the coordination of: ensuring the cleanliness of the facility and the documentation of specific ACA standards, on-going security of the facility; accountability for the client population; supervision and support of all clients in their daily routine and chore assignments; orientation of new clients; employee shall monitor client curfews and/or furlough; answer and log all phone calls; file all necessary paperwork and documentation in compliance with Volunteers of America Delaware Valley procedures and funding source requirements. Scope of Duties: 1. Interact (verbally and non-verbally) with all clients, staff, and community members with respect and courtesy., 2. Maintain client and staff confidentiality in compliance with administrativel policies and procedures., 3. Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions., 4. Ensure cleanliness of internal structure daily. Ensure the building and surrounding external areas are kept presentable., 5. Ensure trash cans are emptied daily., 6. Ensure trash is properly discarded and that the dumpster does not present an unsanitary and unsightly view., 7. Ensure sanitization of trash cans and liners are changed as needed., 8. Ensure that bathrooms are clean, deodorized, and sanitized. Make certain they are appropriately supplied on a daily basis., 9. Report maintenance needs to appropriate supervisor., 10. Ensure windows and doors are clean., 11. Ensure the floors are swept, mopped, and vacuumed daily. Ensure that floors are stripped, buffed and finished and that rugs are shampooed as needed., 12. Ensure walkways are kept free and clear of snow and other debris., 13. Ensure all stairs and doorways are free of obstruction., 14. Maintain accreditation and licensing standards related to facility cleanliness and document all standards consistent with the Quality Assurance Plan, 15. Maintain controls on all cleaning materials and ensure cleaning supplies are available., 16. Document distribution of all cleaning materials and other hazardous materials., 17. Ensure and document the completion of all assigned client chores., 18. Complete hourly rounds of the facility, document facility conditions, ensure accountability for all residents on census., 19. Review and verify the facility census at beginning and completion of each tour of duty. Relay census to funding source by mandated times each day., 20. Monitor the sign in and sign out procedure for all clients., 21. Initiate emergency follow-up procedure when clients are late in returning to the facility or are absent without authorization., 22. Conduct orientation of all new clients to the facility. The Orientation shall include a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures., 23. Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution., 24. Conduct inventory and secure client personal property upon termination from the program., 25. Monitor medication to clients and document in the Medication Log., 26. Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times., 27. Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures., 28. Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures., 29. Ensure all visitors sign in and sign out of the Visitor's Log. Include the purpose of the visit., 30. Log phone calls and respond to inquiries in an appropriate manner, and in compliance with Operational policy and procedures., 31. Conduct monthly fire drills as assigned and complete documentation., 32. Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs., 33. Make appropriate entries in daily log: Entries shall convey information concerning clients, building conditions, and/or other significant information. Each entry shall include the date and the time of entry and be signed by the writer., 34. Transport and/or escort clients as directed., 35. Document all disciplinary or special incidents involving clients and submit all appropriate forms to supervisor., 36. File as directed., 37. Provide support to case management function., 38. Fulfill training obligations, 39. Assure and document client's compliance with established pass regulations/procedures to include random phone verification to pass sites., 40. Conduct drug and alcohol screens as directed or needed and report results to supervisor, 41. Notify Food Service of meal count and receive food in the facility., 42. Complete any duties assigned. ADA Essential Functions: 1. Occasionally required to smell, stoop., 2. Regularly required to use hands to handle or feel., 3. Frequently required to reach., 4. Regularly required to stand, walk, sit, talk and hear., 5. Occasionally required to lift and move up to 25 lbs., 6. Regularly required to lift and move up to 10 lbs., 7. Ability to observe an area that can be seen up and down or to the left and right while eyes remain on a given point., 8. Ability to see clearly at 20 inches or less., 9. Ability to see clearly at 20 feet or more., 10. Ability to identify or distinguish colors. Credentials/Abilities: The Employee in this position must have a minimum of a high school diploma or a GED with a minimum of 6 months experience as a agency program assistant. Previous work experience in human services preferred but not essential. Additional skills required include effective written and verbal communication skills and ability to interact appropriately with clientele. Must be able to pass criminal background clearance from funding source. Must complete approved training for ACA standards. This employee must demonstrate knowledge and competency of ACA standards and Corrections Services policies and procedures. Must possess valid driver's license and be able to meet agency driver standards. EEO of "Individuals with Disabilities" and "Veteran Status"/AA

Job Description Responsibilities include on-going security of the facility, accountability for the client population, supervision and support of all clients in their daily routine and chore assignments. Orientation of new clients, monitoring client curfews and/or furlough, answer and log all phone calls and filing all necessary paperwork and documentation. SCOPE OF DUTIES: • Complete hourly rounds of the facility, document facility conditions, and complete head count., • Review and verify the facility census at beginning and completion of each tour of duty. Relay census to funding source by mandated times each day., • Monitor the sign in and sign out procedure for all clients., • Initiate emergency follow-up procedure when clients are late in returning to the facility or are absent without authorization., • Conduct orientation of all new clients to the facility. The Orientation shall include a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures., • Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution., • Conduct inventory of client personal property upon termination from the program., • Monitor medication to clients and document in the Medication Log., • Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times., • Ensure and document the completion of all assigned client chores. Ensure cleaning supplies are available., • Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures., • Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures., • Assure all visitors sign in and sign out of the Visitor's Log. Include the purpose of the visit., • Log phone calls and respond to inquiries in an appropriate manner, and in compliance with operational policy and procedures., • Conduct monthly fire drills as assigned and complete documentation., • Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs., • Make appropriate entries in daily log: Entries shall convey information concerning clients, building conditions, and/or other significant information. Each entry shall include the date and the time of entry and be signed by the writer., • Transport and/or escort clients as directed., • Document all disciplinary or special incidents involving clients and submit all appropriate forms to supervisor., • File as directed., • Provide support to case management function., • Fulfill obligation of training agreements entered for core curriculum programs., • Notify Food Service of meal count and receive food in the facility., • Interact with all clients, staff and community members with respect and courtesy., • Maintain client and staff confidentiality in compliance with operational policies and procedures., • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions. 1. Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell., 2. Regularly lift and move up to 25 lbs., 3. Ability to see clearly at 20 inches or less., 4. Ability to see clearly at 20 feet or more, 5. Ability to identify and/or distinguish colors., 6. Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point., 7. Occasionally exposed to toxic or caustic chemicals (e.g. cleaning agents)., 8. Occasionally exposed to wet or humid conditions, outdoor weather conditions.

Job Description Responsibilities include on-going security of the facility, accountability for the client population, supervision and support of all clients in their daily routine and chore assignments. Orientation of new clients, monitoring client curfews and/or furlough, answer and log all phone calls and filing all necessary paperwork and documentation. SCOPE OF DUTIES: • Complete hourly rounds of the facility, document facility conditions, and complete head count., • Oversee/monitor volunteers and community service activities., • Conduct life skills workshops as assigned., • Prepare room for incoming residents. Provide to each new resident hygiene products, sheet(s), blanket(s), pillow(s), etc., • Review and verify the facility census at beginning and completion of each tour of duty. Relay census to funding source by mandated times each day., • Monitor the sign in and sign out procedure for all clients., • Initiate emergency follow-up procedure when clients are late in returning to the facility or are absent without authorization., • Conduct orientation of all new clients to the facility. The Orientation shall include a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures., • Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution., • Conduct inventory of client personal property upon termination from the program., • Monitor medication to clients and document in the Medication Log., • Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times., • Ensure and document the completion of all assigned client chores. Ensure cleaning supplies are available., • Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures., • Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures., • Assure all visitors sign in and sign out of the Visitor's Log. Include the purpose of the visit., • Log phone calls and respond to inquiries in an appropriate manner, and in compliance with operational policy and procedures., • Conduct monthly fire drills as assigned and complete documentation., • Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs., • Make appropriate entries in daily log: Entries shall convey information concerning clients, building conditions, and/or other significant information. Each entry shall include the date and the time of entry and be signed by the writer., • Transport and/or escort clients as directed., • Document all disciplinary or special incidents involving clients and submit all appropriate forms to supervisor., • File as directed., • Provide support to case management function., • Fulfill obligation of training agreements entered for core curriculum programs., • Interact with all clients, staff and community members with respect and courtesy., • Maintain client and staff confidentiality in compliance with operational policies and procedures., • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions., • Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell., • Regularly lift and move up to 25 lbs., • Ability to see clearly at 20 inches or less., • Ability to see clearly at 20 feet or more, • Ability to identify and/or distinguish colors., • Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point., • Occasionally exposed to toxic or caustic chemicals (e.g. cleaning agents)., • Occasionally exposed to wet or humid conditions, outdoor weather conditions.

Job Description Responsibilities include on-going security of the facility, accountability for the client population, supervision and support of all clients in their daily routine and chore assignments. Orientation of new clients, monitoring client curfews and/or furlough, answer and log all phone calls and filing all necessary paperwork and documentation. SCOPE OF DUTIES: • Complete hourly rounds of the facility, document facility conditions, and complete head count., • Review and verify the facility census at beginning and completion of each tour of duty. Relay census to funding source by mandated times each day., • Monitor the sign in and sign out procedure for all clients., • Initiate emergency follow-up procedure when clients are late in returning to the facility or are absent without authorization., • Conduct orientation of all new clients to the facility. The Orientation shall include a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures., • Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution., • Conduct inventory of client personal property upon termination from the program., • Monitor medication to clients and document in the Medication Log., • Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times., • Ensure and document the completion of all assigned client chores. Ensure cleaning supplies are available., • Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures., • Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures., • Assure all visitors sign in and sign out of the Visitor's Log. Include the purpose of the visit., • Log phone calls and respond to inquiries in an appropriate manner, and in compliance with operational policy and procedures., • Conduct monthly fire drills as assigned and complete documentation., • Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs., • Make appropriate entries in daily log: Entries shall convey information concerning clients, building conditions, and/or other significant information. Each entry shall include the date and the time of entry and be signed by the writer., • Transport and/or escort clients as directed., • Document all disciplinary or special incidents involving clients and submit all appropriate forms to supervisor., • File as directed., • Provide support to case management function., • Fulfill obligation of training agreements entered for core curriculum programs., • Notify Food Service of meal count and receive food in the facility., • Interact with all clients, staff and community members with respect and courtesy., • Maintain client and staff confidentiality in compliance with operational policies and procedures., • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions. 1. Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell., 2. Regularly lift and move up to 25 lbs., 3. Ability to see clearly at 20 inches or less., 4. Ability to see clearly at 20 feet or more, 5. Ability to identify and/or distinguish colors., 6. Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point., 7. Occasionally exposed to toxic or caustic chemicals (e.g. cleaning agents)., 8. Occasionally exposed to wet or humid conditions, outdoor weather conditions.

Job Description Responsibilities include on-going security of the facility, accountability for the client population, supervision and support of all clients in their daily routine and chore assignments. Orientation of new clients, monitoring client curfews and/or furlough, answer and log all phone calls and filing all necessary paperwork and documentation. SCOPE OF DUTIES: • Complete hourly rounds of the facility, document facility conditions, and complete head count., • Oversee/monitor volunteers and community service activities., • Conduct life skills workshops as assigned., • Prepare room for incoming residents. Provide to each new resident hygiene products, sheet(s), blanket(s), pillow(s), etc., • Review and verify the facility census at beginning and completion of each tour of duty. Relay census to funding source by mandated times each day., • Monitor the sign in and sign out procedure for all clients., • Initiate emergency follow-up procedure when clients are late in returning to the facility or are absent without authorization., • Conduct orientation of all new clients to the facility. The Orientation shall include a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures., • Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution., • Conduct inventory of client personal property upon termination from the program., • Monitor medication to clients and document in the Medication Log., • Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times., • Ensure and document the completion of all assigned client chores. Ensure cleaning supplies are available., • Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures., • Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures., • Assure all visitors sign in and sign out of the Visitor's Log. Include the purpose of the visit., • Log phone calls and respond to inquiries in an appropriate manner, and in compliance with operational policy and procedures., • Conduct monthly fire drills as assigned and complete documentation., • Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs., • Make appropriate entries in daily log: Entries shall convey information concerning clients, building conditions, and/or other significant information. Each entry shall include the date and the time of entry and be signed by the writer., • Transport and/or escort clients as directed., • Document all disciplinary or special incidents involving clients and submit all appropriate forms to supervisor., • File as directed., • Provide support to case management function., • Fulfill obligation of training agreements entered for core curriculum programs., • Interact with all clients, staff and community members with respect and courtesy., • Maintain client and staff confidentiality in compliance with operational policies and procedures., • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions., • Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell., • Regularly lift and move up to 25 lbs., • Ability to see clearly at 20 inches or less., • Ability to see clearly at 20 feet or more, • Ability to identify and/or distinguish colors., • Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point., • Occasionally exposed to toxic or caustic chemicals (e.g. cleaning agents)., • Occasionally exposed to wet or humid conditions, outdoor weather conditions.

Job Description Responsibilities include on-going security of the facility, accountability for the client population, supervision and support of all clients in their daily routine and chore assignments. Orientation of new clients, monitoring client curfews and/or furlough, answer and log all phone calls and filing all necessary paperwork and documentation. SCOPE OF DUTIES: • Complete hourly rounds of the facility, document facility conditions, and complete head count., • Oversee/monitor volunteers and community service activities., • Conduct life skills workshops as assigned., • Prepare room for incoming residents. Provide to each new resident hygiene products, sheet(s), blanket(s), pillow(s), etc., • Review and verify the facility census at beginning and completion of each tour of duty. Relay census to funding source by mandated times each day., • Monitor the sign in and sign out procedure for all clients., • Initiate emergency follow-up procedure when clients are late in returning to the facility or are absent without authorization., • Conduct orientation of all new clients to the facility. The Orientation shall include a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures., • Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution., • Conduct inventory of client personal property upon termination from the program., • Monitor medication to clients and document in the Medication Log., • Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times., • Ensure and document the completion of all assigned client chores. Ensure cleaning supplies are available., • Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures., • Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures., • Assure all visitors sign in and sign out of the Visitor's Log. Include the purpose of the visit., • Log phone calls and respond to inquiries in an appropriate manner, and in compliance with operational policy and procedures., • Conduct monthly fire drills as assigned and complete documentation., • Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs., • Make appropriate entries in daily log: Entries shall convey information concerning clients, building conditions, and/or other significant information. Each entry shall include the date and the time of entry and be signed by the writer., • Transport and/or escort clients as directed., • Document all disciplinary or special incidents involving clients and submit all appropriate forms to supervisor., • File as directed., • Provide support to case management function., • Fulfill obligation of training agreements entered for core curriculum programs., • Interact with all clients, staff and community members with respect and courtesy., • Maintain client and staff confidentiality in compliance with operational policies and procedures., • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions., • Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell., • Regularly lift and move up to 25 lbs., • Ability to see clearly at 20 inches or less., • Ability to see clearly at 20 feet or more, • Ability to identify and/or distinguish colors., • Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point., • Occasionally exposed to toxic or caustic chemicals (e.g. cleaning agents)., • Occasionally exposed to wet or humid conditions, outdoor weather conditions.

Job DescriptionSalary: Summary/Objective The School Enrollment and Communications Manager is a highly visible, relationship-driven role responsible for managing the daily operations of the School office while delivering an exceptional experience for students and families. As the primary point of contact for the School community, the School Enrollment and Communications Manager fosters a welcoming, responsive, and professional environment while overseeing student registration and enrollment, tuition processing, and scholarship administration across all programs. Reporting to the Administrative Director, this role serves as both a systems owner and a front-facing ambassador of the School, balancing operational excellence with thoughtful, clear, and effective communication. The ideal candidate is highly organized, detail-oriented, and an exceptional writer, with strong judgment and the ability to navigate complex situations, address concerns, and elevate issues as needed. This position plays a key role in supporting enrollment growth, retention, and the Schools long-term sustainability in a dynamic, people-centered environment. Essential Functions: • Lead the daily operations of the School office, overseeing student and family communications and ensuring consistent implementation of School policies and procedures, • Provide onsite coverage during peak hours and school events, supporting student supervision, family engagement, and the smooth flow of daily operations, • Manage the Schools main inbox and phone, delivering timely, accurate, and professional communication, • Oversee enrollment systems and databases (JackRabbit, PunchPass, and AirTable), including class and event setup, registration, and student information, • Manage tuition billing cycles, including posting charges, processing payments, and handling family communications with discretion and care, • Track student attendance, elevating concerns to artistic staff, • Administer financial aid and scholarship programs, serving as the primary point of contact for tuition assistance families, • Track enrollment, revenue, and scholarship data; prepare regular reports for the Administrative Director, • Build and sustain strong relationships with students and families, fostering a welcoming and supportive community, • Proactively research, evaluate, and implement systems and tools to improve operational efficiency and support school growth, • Collaborate closely with artistic and administrative teams to ensure alignment, streamline operations, and support a cohesive school experience Supervisory Responsibility:None Expected Hours of Work: Hours of work are primarily Tuesday through Friday 12:30 PM to 8:00 PM and Saturday 8:30 AM to 3:30 PM. Schedule may fluctuate as job duties demand. Travel:Travel is primarily local during the business day, although some out of the area travel may be expected. This position may travel to support School audition tours. Required Education and Experience: • Bachelor's degree in arts administration, business, or equivalent relevant work experience, • Minimum of 5 years of experience in a professional office, school, or dance studio environment, • Working knowledge of billing processes and basic accounting principles, • Experience with Microsoft Office suite and database or enrollment management systems, • Experience in nonprofit or performing arts organizations strongly preferred, • Understanding of dance and/or ballet preferred Required Skills and Competencies: • Excellent written and verbal communication skills, with the ability to craft clear, polished, and professional messaging, • Strong interpersonal skills, with the ability to engage effectively with both children and adults in a warm, professional manner, • Proactive and solutions-oriented; willing to step in, problem-solve, and support students and families as needs arise, • Customer-service mindset with sound judgment; able to navigate sensitive situations with tact, discretion, and professionalism, • Strategic thinking skills and an understanding of enrollment growth preferred, • Highly organized with strong attention to detail and time management skills, • Reliable, punctual, and able to maintain consistency in a fast-paced environment, • Adaptable and flexible in response to changing priorities, procedures, and technologies, • Collaborative team player who can also take initiative and work independently, • Ability to build and maintain effective working relationships within a diverse and multicultural environment, • Commitment to maintaining a safe, respectful, and professional environment in accordance with organizational policies Work Authorization/Security Clearance: Must provide satisfactory background checks and child abuse clearances as may be required for role. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Statement: Philadelphia Ballet is committed to the principles of equality in employment. The Ballet complies with all applicable federal, state and local laws and Federal Executive Orders, and provides an equal opportunity in employment for all qualified persons. We prohibit discrimination in employment based on characteristics protected by applicable law, including race, ethnicity, creed, color, national origin, ancestry, citizenship status, religion, age, sexual orientation, gender, gender identify or expression, familial status, pregnancy, domestic or sexual violence victim status, disability, service in the armed forces of the United States, or an individuals status as a covered veteran.

Job DescriptionDescription: About GenServe: GenServe is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial customers. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and a growing presence across the U.S. Through a combination of organic growth and strategic acquisitions, GenServe is rapidly expanding its national footprint as a one-stop shop for generator solutions. Job Summary GenServe is seeking a highly skilled and experienced Power Generator Technician to join our elite field service team. This position requires advanced expertise in diagnosing, repairing, and maintaining a wide range of generator systems, including diesel, natural gas, and propane-powered units, as well as complex automatic transfer switches (ATS) and control systems. Gen Tech 3’s are expected to work independently in the field, lead service projects, and support our Level 1 and Level 2 Gen Techs. Key Responsibilities • Perform advanced diagnostics and repairs on commercial and industrial generator and associated systems., • Troubleshoot and service complex electrical issues, engine performance problems, and control system faults., • Conduct full system testing including load bank testing, frequency/voltage checks, and ATS operation validation., • Interpret and apply wiring diagrams, schematics, and technical manuals., • Lead or support large-scale emergency service response efforts., • Maintain complete and accurate service records, parts usage, and technical reports., • Provide support and guidance to Gen Tech 1 and 2’s., • Coordinate with project managers, clients, and vendors to ensure successful completion of work., • Promote and enforce GenServe’s safety practices and protocols at all job sites., • Participate in on-call rotation and emergency response duties as needed and resolve equipment issues on-site., • Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation., • High school diploma or GED required; trade school or technical certification strongly preferred., • Minimum of 5 years’ direct experience in generator service and repair or related field, • Strong knowledge of major generator brands (Cummins, Kohler, Generac, CAT, MTU, etc.)., • Proficiency with multiple OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO is preferred., • Proficiency with diagnostic tools, multimeters, software interfaces, and load banks., • Valid driver’s license with a clean driving record., • Strong knowledge of NFPA 110, NFPA 70E and OSHA standards., • Physically able to lift 50+ lbs and work in field/outdoor conditions., • Must perform all duties and responsibilities of a Gen Tech 2., • Expert-level troubleshooting and repair skills for mechanical and electrical systems., • Strong leadership and mentoring abilities., • Excellent communication and customer service skills., • Ability to work independently and manage multiple service calls or projects., • High level of safety awareness and attention to detail., • Strong organizational and documentation skills., • EGSA Certification (Apprentice). GenTech's at GenServe are on the path of advancement into roles such as Gen Tech 4, Service Manager, Sales Rep, Service Writer, System Integrations, etc. depending on performance, qualifications, and career goals. Continued OEM training and leadership development programs are available for high performers. Why GenServe? • Industry leader in emergency power system service and support, • Competitive compensation and benefits, • Consistent year-round work, • Company Vehicle w/ Gas Card Provided (take home), • Paid OEM and technical training programs, • Supportive leadership and long-term career growth opportunities, • Supportive, team-oriented work culture, • Technician Appreciation Days

Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Health insurance Job Type: Full-Time About Us: AlphaGraphics is a leading provider of print, marketing, and visual communication services. We are dedicated to delivering exceptional customer service and innovative solutions to meet our clients' needs. Join our dynamic team and be part of a company that values creativity, quality, and customer satisfaction. Job Description: We are seeking a motivated and detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for our customers and will play a crucial role in ensuring a positive customer experience. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for helping customers. This is a fast paced environment that you need to be able to multitask while keeping yourself organized. Responsibilities: • Greet and assist customers in a friendly and professional manner., • Respond to customer inquiries via phone, email, and in-person., • Process orders, handle payments, and manage transactions., • Provide information about products and services, including pricing and availability., • Resolve customer complaints and issues promptly and efficiently., • Collaborate with the production team to ensure timely and accurate order fulfillment., • Maintain a clean and organized work area., • Assist with administrative tasks as needed., • MUST be detail oriented.Qualifications:, • Has ability to secure and maintain customers trust and confidence., • Handles all communications with customers in a professional and respectful manner., • Strong analytical skills (break projects into steps or sets)., • Excellent writer and verbal skills., • Experience with Microsoft Word, Power Point, and Excel preferred., • Ability and willingness to learn new hardware and software techniques., • Knowledge of printing and prepress requirements a plus., • Has a proven record of customer service and/or sales., • Possesses a solid knowledge of POS system and order entry processes., • Excellent verbal and written communication skills, including grammar, spelling and punctuation., • Design experience for internet and social media platforms a plus., • Ability to multi-task, to productively utilize time and equipment. Ability to combine creativity with practical production mentality.Benefits:, • Health insurance offered., • Paid time off and holidays, • Simple IRA retirement plan, • Opportunities for career growth and advancement

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In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

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