Conference Services Manager | Full Service Hotel | Salary up to 60k
hace 8 días
Woodbridge
Job Description Conference Services Manager Full-Time | $60,000 Salary | Central New Jersey Are you an event-driven hospitality professional who thrives on precision, collaboration, and delivering flawless guest experiences? We are seeking a Conference Services Manager to lead the planning and on-site execution of meetings, conferences, and banquet events for a high-volume, full-service hotel. This role is ideal for someone who enjoys being the primary client contact, managing complex event logistics, and driving revenue through exceptional service and strategic upselling. Why This Role Is a Great Opportunity • High-impact position overseeing meetings and events from contract to post-conference wrap-up, • Direct collaboration with culinary, banquet, operations, and leadership teams, • Strong autonomy and visibility with clients and internal stakeholders, • Stable full-time role with comprehensive benefits in a professional hospitality environment Key Responsibilities Client & Event Leadership • Serve as the primary on-site contact for meeting planners once contracts are executed, • Own all event details related to guestrooms, meeting space, food & beverage, and concessions, • Anticipate client needs and resolve issues in real time to ensure seamless execution Revenue & Upselling • Identify and execute opportunities to upsell services and optimize function space, • Partner with Culinary and F&B teams to design customized menus that enhance guest satisfaction and maximize revenue, • Planning, Documentation & Execution, • Prepare, review, and distribute detailed group resumes and Banquet Event Orders (BEOs), • Conduct pre-planning and pre-conference meetings with clients and department leaders, • Verify room assignments, setups, floor plans, and load-in/load-out logistics, • Maintain accurate pickup reports, files, and event records within the sales system Financial & Vendor Management • Manage billing accuracy, invoicing, deposits, and final payments prior to events, • Secure credit cards for overages and ensure compliance with accounting procedures, • Recommend and coordinate approved in-house and preferred vendors On-Site Event Oversight • Oversee live event execution to ensure all specifications are met, • Remain accessible to planners throughout the conference via phone, email, and in person, • Manage last-minute changes with professionalism and efficiency Post-Event Follow-Up • Coordinate post-conference meetings and feedback sessions when requested, • Review billing and event outcomes to drive repeat business and client retention What We’re Looking For Required Qualifications • Minimum 2 years of experience as a Catering Manager or Conference Services Manager, • Proven ability to manage multiple, high-level clients simultaneously, • Strong knowledge of hotel operations and food & beverage service, • Experience with Delphi/Salesforce, Microsoft Office, and property-specific systems, • Comfortable creating, analyzing, and managing detailed reports and event documentation Benefits • Competitive $60,000 annual salary, • Health, Dental & Vision Insurance, • 401(k) Retirement Plan, • Paid Time Off, • Referral Program Exceptional candidates with a passion for service please apply! Company DescriptionSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience. At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive. We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients. At Gecko Hospitality, you certainly have... more choicesSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices