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Job Description JOB DESCRIPTION JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: BRONX, NY SALARY: $65,000- $70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard licenseand F80 required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. The Coordinator of Fire Safety and Alarm Systems in Homeless Shelters is required (F80). Valid NYS driver’s license required. 24 hour on-call for emergencies. Bilingual English/ Spanish a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: BRONX, NY SALARY: $65,000- $70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard license required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. Valid NYS driver’s license required. 24 hour on-call for emergencies. Bilingual English/ Spanish required AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR G0J5WFAjqu

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities • Develops, maintains and implements nursing policies and procedures that conform to current standards of nursing practice, organizational philosophy and operational policies, while maintaining compliance with State, Federal and other applicable laws and regulations., • Ensures that all new hires and existing staff receive appropriate training and/or retraining on the Electronic Health Record and other applications as required by the organization., • Oversees and supervises day-to-day operations of nurses (RNs and LPNs) and Medical Assistants (MAs) through direct oversight of Registered Nurse(s) and Charge LPNs for all Premier locations, ensuring compliant and quality service delivery., • In collaboration with Charge LPNs, ensures appropriate staffing and schedules for nursing and MAs to support operational needs and participates in recruitment and selection of staff, as needed., • Supports management, growth and development of staff by ensuring and/or documenting supervisions, regularly evaluating work performance and completing performance evaluations in accordance with Premier Policies., • Conducts regular reviews of nursing-related policies, procedures and practices, recommending changes to increase efficiency and effectiveness or improve quality of care and patient experience., • Communicates and implements all new or updated policies and procedures to nursing department staff and monitors to ensure successful implementation., • Monitors to ensure that the administrative team is participating in management team meetings and grand rounds and regularly conducting morning huddles to support the delivery of quality care, as evidenced by adequate services and staff coverage; participates in meetings, as needed., • Ensures that nursing staff appropriately document, bill and close out nursing encounters., • Demonstrates knowledge of application of clinical quality indicators and proactively monitors performance relative to these indicators, analyzing data and addressing deficiencies or areas for improvement., • Works with other Premier administrators to ensure the development and implementation of policies and procedures that support quality improvement and quality assurance, regularly monitoring adherence to all applicable safety and health regulations and internal standards to ensure patient safety and maintain physical safety of the facilities., • Ensures facility compliance and routine inspections of all clinic locations to guarantee all mandates are met including but not limited to Emergency carts, inspection of all medical equipment, vaccines and all other medical supplies., • Regularly monitors and receives updates from Charge LPNs to ensure clinics maintain and order adequate inventory of medications and other medical supplies., • Collaborates with Call Center Manager to monitor customer service, timeliness and resolutions relating to inquiries or requests received on the prescription and nursing hotlines., • Supports the organization with all Patient Center Medical Home (PCMH) measures; works with Information Technology Department to gather all reports, documents and data needed to fulfill grant requirements and ensures that all workflows and policies are followed., • In collaboration with administrative team, oversees consultants involved with various grants including PCMH and Meaningful Use., • Acts as Site Security Administrator for all Premier locations and coordinates operations with Charge Nurses for the Vaccines for Children (VFC) program., • Works with Director of Clinical Operations, Medical Director and other administrators on Premier Initiatives, as requested., • Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) • Valid license and current registration as a Registered Nurse issued by the New York State Education Department (NYSED); and, • Current Basic Life Support (BLS) certification for Healthcare Providers; and, • Five (5) years of professional nursing experience including use of an Electronic Health Record (EHR) system in a healthcare facility., • Ability to handle a fast-paced environment and appropriately prioritize tasks based on importance to meet deadlines or other requirements., • Excellent interpersonal, problem solving and communication skills, along with the ability to effectively interact with patients and clinicians, while providing quality service., • Proficiency with Microsoft Office, email management and electronic health record, including the ability to understand or learn to operate or use computer equipment, software and/or electronic programs., • Well organized and detail oriented., • Must possess and demonstrate a high degree of leadership and organizational ability. Preferred Qualification Requirements (desired requirements beyond MQRs above) • Bachelor or Master of Science in Nursing degree, • RN experience in an outpatient medical clinic and/or experience supervising clinical staff as a nursing supervisor, manager or head/charge nurse, • Experience with patients with intellectual and/or developmental disabilities (I/DD), • Verbal and/or written fluency in a second language, Spanish highly preferred Compensation • $118,000.00 Annually All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a full-time, overnight position. Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ttR9v4AlVY

Job Description JCFPL JOB TITLE: Library Assistant LOCATION: Creative Arts Center REPORTS TO: Branch Manager CIVIL SERVICE JOB TITLE: Library Assistant STARTING SALARY RANGE: $21.98 per hour FULL-TIME/PART-TIME: Part-Time WORKWEEK: 10:00 a.m. to 8:00 p.m. (up to 16 hours per week). Required to work evenings and weekends as needed. APPLICATION DEADLINE: April 28, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Part-Time Employees: Sick Leave - Employees earn 1 hours of paid sick leave for every thirty (30) hours worked for a maximum of forty (40) hours of paid sick leave in a benefit year. Vacation Leave - Employees earn one (1) hour paid vacation for every twenty (20) hours worked, with no cap in earning. Additional Part-Time benefits include participation in state pension plan. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with twelve locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 170 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THIS POSITION: The Part-Time Library Assistant provides essential support in the daily operations of the Jersey City Free Public Library. This position assists with customer service, shelving materials, organizing collections, and helping patrons locate resources. The Part-Time Library Assistant contributes to creating a welcoming and efficient library environment while supporting programs, events, and other library services as needed. JOB DUTIES: • Assists with programming needs.., • Maintains inventory of arts supplies., • Charges and discharges library material to users; answers patron inquiries pertaining to physical location of library material, library hours, digital resources, etc.; refers complex questions to supervisors; checks availability of materials; reserves library materials; reviews library card applications for completeness as to name, address, and other personal identification, and records changes of such information; locates required publications primarily based on call number., • May list overdue library material from card files and completes overdue notices for notifying patrons., • Performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a word; performs searches for publications in immediate vicinity of its proper location; checks shelves to ensure materials are filed properly., • May repair library material using mending tape, paste, and brush; prepares books for circulation, which may include placing covers on material, pasting book pockets and/or data slips, spraying lacquer to protect spine, etc., • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Communication/Collaboration • Communicates effectively using a variety of methods, • Effectively communicates relevant and timely information to appropriate stakeholders, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Communicates effectively with a variety of audiences and individuals from diverse backgrounds, • Selects and applies the most appropriate and effective communication means to meet situational needsCustomer Service, • Contributes to and models customer service standards that enhance the user experience, • Models standards and practices for the delivery of quality internal and external customer service, • Applies customer service skills to enhance the level of user satisfaction, • Applies effective techniques to address difficult situations with users and staff, • Understands and acts in accordance with the basic values and ethics of library serviceProfessional Development, • Manages the development of one’s own learning and ongoing improvement of skills and knowledge, • Uses creative and innovative approaches, • Establishes strategies and long-range initiatives to create a learning environment within the division and the library, • Plans for and supports staff career development opportunities, • Contributes to the development and implementation of a culture that embraces ongoing learningCommunity Engagement, • Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services, • Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders, • Builds relationships and support for the library with community organizations, • Performs basic functions of email, calendar applications, and task management, • Understands and uses basic computer hardware, peripherals, software, and operating system functions, • Ability to demonstrate interest and knowledge of the arts (visual, literary or performative.), • Preference given to applicants currently earning a Master’s degree in Library or Information Science from a library program accredited by the American Library Association or from a New Jersey college Master’s program in Library Science that has been deemed acceptable by Thomas Edison College., • Knowledge of Jersey City’s population, geography, and/or local government., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR m0pwnggfE2

Job Description Are you a dedicated nurse looking to make a significant impact in your community? We're urgently seeking Nurse Assessors to join our team in the NY/Brooklyn, Bronx and Manhattan area! If you are passionate about patient care and have the skills to thrive in a dynamic, fast-paced environment, we want to hear from you! What We Offer: • Hybrid Work Environment: Enjoy a flexible schedule with a mix of telehealth and in-home patient assessments., • Impactful Work: Play a crucial role in evaluating and guiding patients to the care they need., • Comprehensive Training: Orientation and training conducted remotely to set you up for success., • Compensation: up to $55/hr. Requirements: • Education: Graduate of an accredited nursing program; BSN preferred., • Required Licensure: Current RN Licensure in New York State., • Experience: At least 2 years of experience in a home setting., • Skills: Proficient in health status evaluations, adept with technology, and knowledgeable in nursing practices and state regulations. Key Competencies: • Strong organizational, interpersonal, and communication skills., • Ability to work effectively with a diverse, multi-generational population., • Independent, self-starter who thrives in a fast-paced environment. Job Responsibilities: • Conduct in-home evaluations to develop personalized long-term care plans. Perform initial in-home pre-evaluation of patients that includes evaluation of health status, strengths, care needs, and preferences and guides the development of individualized long term care service plans, • Review medical documentation and enter data into the system. Review consumer medical documentation and/or health referral forms, as relevant to the case., • Facilitate communication between care teams and ensure seamless care coordination., • Identify health promotion opportunities and advocate for preventive care., • Maintain a thorough understanding of community resources and payor requirements., • Enter evaluation data into electronic evaluation form and transmit, as required, • Document any concerns, conflicting information, other issues that surface during the evaluation process, • Emphasize continuity of care, thus reducing or eliminating fragmentation, duplication, and gaps in treatment plan, • Discuss with consumer health care options, supports needed, service vendor options and waiver options, • Initiate communication between the Call Center and eligible consumers for enrollment into a managed care health plan, • Enhance communication and collaborative relationships with interdisciplinary care team members to improve care coordination and facilitate service delivery, • Collect quality review data and any required documentation to support outcome measurements and record case notes into the customer relationship manager system, • Identify opportunities for health promotion and consumer illness prevention, • Maintain a comprehensive working knowledge of community resources, payor requirements, and network services for target population, • Meets all the standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position., • Performs other duties as may be assigned by the Regional Nurse Manager or other project management. Additional Requirements: • Bilingual Skills: Preferred in languages such as Spanish, Russian, Haitian-Creole, Chinese, or Korean., • Travel: Must have a valid NY State Driver's License or ID and be willing to travel for onsite assessments. Join us in making a difference in the lives of our patients! Apply now to be part of a supportive team where your expertise is valued, and your work has a direct impact on improving patient care. Apply Today and Start Making a Difference! Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job Description JOB DESCRIPTION JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: BRONX, NY SALARY: $65,000- $70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard licenseand F80 required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. The Coordinator of Fire Safety and Alarm Systems in Homeless Shelters is required (F80). Valid NYS driver’s license required. 24 hour on-call for emergencies. Bilingual English/ Spanish a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Training & development, • Company parties We invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. For our team, we offer competitive commissions, a health insurance stipend, paid time off, flexible scheduling, wellness support, and the tools needed to succeed. Were a work hard, play hard team that celebrates wins, supports each other through challenges, and is always growing togethermaking this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career. Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Sell Home, Auto, Life and Certified Bank products, • Track Production / Call Volume / Marketing tacticsRequirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Bilingual Spanish required, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionWho we are and our values: Tru Medical Management in New York City is an award-winning adult primary care practice. Board-certified physicians provide comprehensive care delivered with respect and compassion. In everything the practice does, patient health and satisfaction are the priority. Tru Medical Management is unlike a typical doctor’s office. The practice’s staff aims to reinvent primary care by providing a superior patient-centered experience delivered with honesty, empathy, and professionalism. What you will accomplish in this role: • Performing history and physical examinations, • Documenting visits in electronic medical record in a timely manner, • Educating patients on their health conditions in a way they can understand., • Following up with patients more frequently for effective condition management., • Utilizing your support team to complete standing orders, • Ordering diagnostic tests based on assessments, developing treatment plans, prescribing drugs and other therapies as needed, • Making referrals as necessary, consulting with supervising medical provider when appropriate., • Maintaining patient confidentiality, • Participating in meetings, • Working collaboratively with other members of the medical team, • Collaborating with the management team on quality improvement initiatives, • Having an open mind to feedback, different perspectives, reflection, and growth. Who you are and your experience: • Must have completed an accredited NP/PA program and be registered by the NYS Department of Education., • 3 years or more experience practicing as a Nurse Practitioner or MD/DO, • Experience working with a diverse and under-served patient population a plus, • Proven ability to work in a team environment, • eClinicalWorks experience is a plus, • Bilingual Spanish Speaker (Required) Our team and support: • Highly knowledgeable and supportive staff with a diverse background including receptionists, Call Center Agents, Health Coaches, Medical Assistants, Practice Manager, Clinical Supervisor and HR., • Providers for Primary Care, GYN, Cardio, GI and Podiatry, • AI assisted patient charting, • A dedicated Medical Assistant solely to assist you Benefits provided to promote your well-being and health: • Competitive compensation package, • Medical Insurance, • Dental Insurance, • Vision Insurance, • PTO, • Medical Malpractice policy coverage, • Holiday pay, • Commuter benefits, • 401K, • HSA, • Full-time/Part-time opportunities, • Bonus based on performance., • PTO Pay out options Pay: $150,000 - $180,000 per year (plus performance based bonus)

Job DescriptionDescription: • Keeps the Program Administrator on call, informed of facility problems that need concern, • Responsible for providing leadership and supervision to the nursing staff and related level staff., • Will greet patients and prepare them for physical examination and treatment., • Will maintain medical supplies and equipment., • Provides education as indicated after assessing the learning needs of the patient, staff members and students., • Assess the patient's physical and psycho-social condition on an ongoing basis throughout the continuum of care., • Utilize manual and automated information systems to improve efficiency and effect productivity., • Demonstrate a current working knowledge of equipment, instrumentation and medications., • Adhere to the standards, policies, procedures and goals of the medical center., • Act as a liaison in coordinating patient care activities with nurses, physicians and allied health professionals. Requirements: Midnight to 8am shift weekends only. REQUIREMENTS: BS in Nursing 3 years experience Experience working with underserved populations preferred Licensed and currently registered as a Professional Nurse in New York State Bilingual Spanish Preferred CPR Certification

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

Bilingual abilities (English/Spanish).

Send us your resume and we'll schedule a short Zoom call to tell you more about the opportunity.

Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role, 35 hrs/Week Description: Must have previous customer service and call center experience. Duties: Handles Heavy Incoming Call Volume.

Key Responsibilities: Greet and assist visitors in a professional, welcoming manner as the face of the office Manage incoming calls, emails, and visitor inquiries, directing them appropriately Coordinate conference room scheduling, flex desk appointments, and internal meetings Provide audiovisual su

Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a timely and professional manner; Maintain acc

Ability to self-source your own leads through a combination of cold calling and networking. Cold calling sales ability, with assertive, positive, persistent style. Develop strong business relationships with business owners, by cold calling small to medium-sized businesses.

Aggressive compensation / Comprehensive Medical-Dental-Vision / Generous paid time off / Extensive internal growth and professional development - As a Call Center Representative, you will: handle inbound and outbound calls from customers in a professional and courteous manner; provide accurate and t

Call Center / Remote] - Anywhere in U. Competitive Pay / Third shift with start times between 9:00 PM and 12:30 AM ET / Equipment provided / Career growth pathways and continuous training - As an Overnight Customer Service Rep, you will: Provide exceptional customer service to clients by responding

Assistant Route Service Sales Representative (4 Day Workweek).Cintas is seeking an Assistant Route Service Sales Representative.Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor mats, dus

Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! St.Mary's General Medical Group is affiliated with St.Mary's General Hospital, one of the nation's "100 Top Hospitals" and "A" rated for patient safety.We offer incredible opportu

Stock ingredients from delivery area to storage, work area, walk-in cooler.Receive and process telephone orders.Take inventory and complete associated paperwork.Clean equipment and facility approximately daily.Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Con Edison is seeking part-time Customer Service Representatives to work in our Staten Island Call Center. Required to work at the Customer Operations Call Center in various locations. Only applicants who are bilingual in English and Spanish, Cantonese, Mandarin, and/or Korean will be considered.

Experience in customer service or call center environments.