Quality Systems Coordinator
4 days ago
Pleasantville
Job Description Melissa Owens | President P: (386)339-0839 | E: melissa@alliedsearchpartners.com Allied Search Partners Allied Search Partners is back by two decades of healthcare staffing excellence. We are a trusted healthcare staffing firm supporting laboratories, dermatology & GI office laboratories, medical and dental organizations and offices nationwide. Offering long term/permanent placement, temporary and filling in/coverage staffing. We partner with private organizations and corporate healthcare organizations to provide reliable, well-supported temporary and permanent professionals—while prioritizing fair pay, consistency, and respect for our workers’ time. Our team offers 24/7 scheduling support and access to shifts through our efficient temp scheduling application. Unlike traditional staffing agencies that push one-off shifts to large candidate pools, we focus on long-term relationships with both our healthcare facilities and our workers. In addition to our temporary/emergency coverage staffing, we offer long term permanent specialized recruitment in healthcare. Job ID: 3668652 Job Title: Quality Systems Coordinator Location: South Westchester County, NY Shift: Day Shift - Monday to Friday, 9am to 5pm Essential Functions and Responsibilities Includes the Following: • Ensure the delivery of high-quality department/clinical services in compliance with regulatory standards., • Maintain a safe environment for both employees and patients., • Monitor compliance with accrediting agencies and ensure all documentation meets required standards., • Oversee staff competency, orientation, training, and ongoing education., • Participate in committees, task forces, and special projects as needed., • Work collaboratively with interdisciplinary teams to support initiatives., • Foster positive employee relations and customer service while ensuring adherence to behavioral standards., • Serve as a change agent to support hospital initiatives and technological advancements., • Maintain effective communication within and outside the department., • Analyze business and clinical workflows to optimize system functionality., • Design database queries and generate reports using appropriate tools., • Review and ensure compliance with the laboratory’s Quality Management System (QMS)., • Ensure compliance with CLIA, CAP, NYS and other applicable regulatory and accreditation requirements., • Review and coordinate with supervisors to develop and update Standard Operating Procedures (SOPs) to align with best practices and regulatory guidelines., • Conduct internal audits and facilitate external inspections, including CAP and state health department audits., • Investigate and resolve non-conformities, implementing corrective and preventive actions (CAPA)., • Monitor and evaluate quality control (QC) data, proficiency testing (PT) performance, and laboratory indicators., • Conduct root cause analysis (RCA) for quality issues and ensure corrective actions are implemented., • Review and analyze incident reports, deviations, and complaints to drive quality improvements., • Ensure documentation of quality assurance activities and maintain quality records., • Provide ongoing training to laboratory staff on quality policies, best practices, and regulatory updates., • Work with department supervisors to organize competency assessments and continuing education to maintain staff proficiency., • Collaborate with department leads to ensure adherence to quality and safety protocols., • Identify opportunities for process optimization and workflow improvements., • Lead quality improvement initiatives., • Perform risk assessments and implement strategies to mitigate potential errors in laboratory testing., • Serve as the primary liaison for quality-related communications between laboratory leadership, staff, and external regulators., • Prepare and present quality performance reports to leadership., • Maintain awareness of industry trends and regulatory changes that may impact laboratory operations., • Compile Monthly Quality Reports to present for Medical Director review., • Strong understanding of laboratory regulatory and accreditation standards (CLIA, CAP, NYS)., • Proficiency in quality management principles, root cause analysis, • Excellent problem-solving, analytical, and decision-making skills., • Strong written and verbal communication skills for policy writing, reporting, and training., • Ability to manage multiple projects, prioritize tasks, and work collaboratively across departments., • Experience with Laboratory Information Systems (LIS) and data analysis tools., • Flexible Scheduling for Audits and Off shift reviews., • Perform additional duties as assigned to support departmental and organizational goals. Education & Experience Requirements • Bachelor's degree in Medical Laboratory Science, Biology, Chemistry, or a related field (required)., • ASCP, or equivalent certification as a Medical Laboratory Scientist (MLS) or Medical Technologist (MT), NYSDOH license (preferred)., • Minimum of 3-5 years of clinical laboratory experience, with at least 1-2 years in a quality or compliance role.