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  • Cannabis Dispensary Sales Lead
    Cannabis Dispensary Sales Lead
    4 days ago
    $20–$21 hourly
    Full-time
    Howard Beach, Queens

    The Sales Lead serves as the primary point of contact during each shift, overseeing daily dispensary operations, supervising Sales Associates, and ensuring the sales floor, front-of-house, and customer experience run smoothly and compliantly. They bridge the gap between frontline Associates and Management, fostering a productive, compliant, and positive work environment. Department: Sales Reports To: Assistant Manager, Manager Key Responsibilities Team Leadership • Supervise and guide sales associates, ensuring they perform their duties effectively and maintain high standards of customer service, • Provide on-the-job training and support to new and existing employees, • Address and resolve any employee conflicts or issues that arise during shifts, • Coach team members on product knowledge (including education on terpenes, cannabinoid profiles, product categories, and consumption methods), responsible sales practices, and industry-specific compliance requirements (e.g., age verification, transaction limits, restricted product handling)., • Foster a culture of education, safety, compliance, and regulatory adherence consistent with OCM and state cannabis laws. Operational Oversight • Monitor daily store operations, ensuring Sales Associates responsibilities are completed accurately and timely, • Oversee opening and closing procedures to ensure the dispensary is ready for business, secure after hours, and compliant with cannabis security regulations., • Manage store cleanliness and organization, ensuring a professional and inviting environment, • Ensure all cannabis products are stored, displayed, and handled in accordance with local/state regulations (ex. secure storage, age verification signage, etc.), • Verify daily reconciliation of sales and cash handling aligns with METRC or applicable seed-to-sale tracking systems Customer Relations • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction, • Ensure customer feedback (product issues, service issues, trends) is collected and communicated to management for continuous improvement., • Maintain an active, knowledgeable presence on the sales floor to assist customers with product selection, dosing guidance, terpene/flavor preferences, and consumption methods., • Provide accurate education to customers on cannabis products including strains, effects, dosing, consumption methods, and legal limitations, • Ensure all ID checks are conducted per legal requirements and enforce age restrictions strictly Sales Goals • Assist in setting and achieving sales targets by motivating the team and implementing effective sales strategies, • Analyze sales data and provide insights to management for strategic decision-making, • Encourage compliant upselling and cross-selling techniques (e.g., accessories, complementary product formats) while maintaining customer-centered recommendations and regulatory alignment., • Identify and promote high-margin or trending products while ensuring that suggestions align with customer needs and regulatory guidelines Inventory Control • Assist with inventory management tasks, including stock counts, ordering, and receiving shipments, • Ensure all cannabis products are labeled, packaged, and displayed according to OCM rules and company standards (e.g., THC warnings, batch labels, tamper-evident packaging)., • Report any inventory discrepancies or issues to the Assistant Manager promptly, • Ensure all cannabis inventory is tracked in real time using METRC, • Support compliance during audits by ensuring accurate and up-to-date inventory logs Compliance and Reporting • Ensure all operations comply with cannabis regulations, OCM guidelines, and company SOPs., • Maintain accurate records of sales, inventory, and employee performance, • Prepare and submit shift reports to the Assistant Manager, highlighting key metrics such as sales totals, category performance, incidents, and compliance notes., • Stay current with state/local cannabis regulations and update the team as policies change, • Immediately report any suspected diversion, theft, or compliance violations, • Maintain confidentiality of patient or customer information per HIPAA or applicable privacy laws, if applicable Requirements • Minimum 21 years old, • High school diploma or equivalent, • 1–2 years of retail or customer service experience (cannabis experience is a plus but not required), • Flexible availability, including evenings, weekends, and holidays, • Ability to stand for extended periods and lift up to 50 pounds, • Comfortable using technology, including POS systems, digital menus, and other tools, • Willingness to undergo background checks and comply with all cannabis regulations, • Manual dexterity for handling cannabis products and equipment, • Comfortable working in an environment where cannabis aromas and scents are consistently present What We’re Looking For • Ownership Mentality: You take pride in your work, follow through on tasks, and proactively identify areas for improvement, • Mission-Driven: You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone, • Customer Focused: You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed, • Collaborative: You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals, • Adaptable: You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset Why Work Here? • Supportive Leadership: We believe in coaching and empowering our team to grow and succeed, • Professional Development: We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise, • Inclusive Culture: Join a team that values respect, accountability, and a shared sense of purpose, • Real Impact: Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers, • Employee Discounts. Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers. We don't just sell cannabis; we help shape an informed and welcoming cannabis culture. If you’re ready to be a part of that mission, we’d like to hear from you.

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  • Short Cook
    Short Cook
    2 months ago
    Full-time
    Jamaica, Queens

    Job Title: Short Order Cook / Deli Cook Location: [Insert Location] Job Type: Full-Time / Part-Time Job Summary: We are seeking an experienced and efficient Short Order Cook / Deli Cook to join our kitchen team. The ideal candidate will prepare and cook a variety of short-order and deli-style foods, ensuring high quality, consistency, and quick service. Key Responsibilities: • Prepare, cook, and serve breakfast, sandwiches, salads, and other deli or short-order menu items., • Ensure all food items are made according to recipes, portion standards, and food safety guidelines., • Operate grills, fryers, slicers, and other kitchen equipment safely and efficiently., • Maintain cleanliness and organization of the kitchen, deli station, and prep areas., • Monitor food inventory and communicate shortages to management., • Follow proper food handling, storage, and sanitation procedures., • Assist with restocking, labeling, and rotating food items., • Provide excellent customer service and respond promptly to special requests or orders. Qualifications: • Proven experience as a short order cook, deli cook, or in a similar kitchen role., • Strong knowledge of short-order and deli-style food preparation., • Ability to work quickly under pressure in a fast-paced environment., • Basic understanding of food safety and sanitation standards., • Good communication and teamwork skills., • Flexibility to work mornings, evenings, weekends, or holidays as needed.

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  • Deli Man
    Deli Man
    2 months ago
    Full-time
    Jamaica, Queens

    Job Title: Deli Man / Deli Clerk Location: [Insert Location] Job Type: Full-Time / Part-Time Job Summary: We are looking for a hardworking and reliable Deli Man to join our team. The ideal candidate will be responsible for preparing, slicing, and serving deli products such as meats, cheeses, sandwiches, and salads while maintaining the highest standards of cleanliness, quality, and customer service. Key Responsibilities: • Greet and assist customers in a friendly and professional manner., • Slice, weigh, package, and label meats, cheeses, and other deli products accurately., • Prepare sandwiches, salads, and other deli menu items according to company standards., • Maintain proper food storage, rotation, and sanitation procedures., • Operate deli equipment such as slicers, ovens, fryers, and grills safely., • Keep the deli counter, workstations, and display cases clean, organized, and fully stocked., • Monitor product freshness and quality, discarding outdated or spoiled items., • Follow all food safety and hygiene regulations., • Assist with inventory control and restocking supplies as needed. Qualifications: • Previous experience in a deli, food service, or kitchen environment preferred., • Knowledge of deli meats, cheeses, and food preparation techniques., • Strong attention to detail and commitment to food safety., • Excellent customer service and communication skills., • Ability to work in a fast-paced environment and stand for long periods., • Willingness to work flexible hours, including weekends and holidays.

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