Opening Manager
2 days ago
Daly City
Job Description We are looking for an opening manager position at Onigilly Japanese Kitchen in Serramonte Center, which is expected to open soon. Why You’ll Love This Role • Build from the ground up: Hire, train, and develop a brand‑new team for opening day., • Lead a growing concept: Join a mission‑driven brand introducing healthier, fast, and satisfying Japanese fare to busy Americans., • Own the results: You’ll have real responsibility for people, operations, quality, and financial performance. Schedule • Approximately 50 hours per week; hours may vary with personnel, catering, and promotions., • Shifts: Morning, Day, and Evening as business requires (including weekends/holidays as needed). Benefits & Perks • Health benefits, • Paid time off (PTO): 5 days in year one; +2 days each year up to 10 days max, • Sick pay, • Paid holidays (when the restaurant is closed on major holidays), • Employee discount People Leadership • Lead, coach, and schedule a team of ~10–15 (Assistant Manager/Team Leader + Team Members)., • Assign, oversee, and evaluate performance; recommend promotions, transfers, recruitment, or terminations as needed; conduct written and verbal reviews., • Ensure clear communication of standards, recipes, and operational updates. Guest Experience & Food Quality • Uphold Onigilly’s brand standards for hospitality, speed, accuracy, and cleanliness., • Monitor prep methods, portioning, and presentation to deliver consistently craveable onigiri and sides., • Resolve guest concerns and recover service quickly and professionally. Operational Excellence • Use checklists (manager, opening/closing, prep) to drive consistency; refine checklists/manuals for clarity and ease of use., • Coordinate kitchen and line assignments for timely, efficient service and top product quality., • Maintain compliance with health and fire regulations, personal hygiene standards, equipment care, and company branding guidelines. Financials & Administration • Create schedules, monitor timecards, and adjust as needed for labor efficiency and coverage; find coverage during time‑off/short‑staffed periods., • Order, receive, and verify deliveries; manage weekly inventory and accurate counts., • Track budgets and expenses; manage daily P&L using forecasting and cost‑management tools., • Handle cash controls and bank deposits (if applicable). Facilities & Technology • Coordinate repairs (equipment, electrical, plumbing, etc.) in partnership with the Area Manager., • Troubleshoot POS and internet issues with service providers to minimize downtime. Marketing & Catering • Support local store marketing, promotions, and restaurant‑level catering; plan and execute special orders and events.Qualifications:, • Have superb communication skills, organizational skills, and problem-solving skills, • Previous food service experience with the ability to oversee food inventory levels and manage costs, • This position requires a high school diploma or GED, • This position requires 1-3 years of previous experience managing a staff or relevant role, ideally in the quick service restaurant industry, • 3+ years of restaurant management experience (required)—quick service or fast‑casual strongly preferred., • Proven ability to recruit, train, schedule, and motivate a high‑energy team., • Strong operational discipline with checklists, food safety, and brand standards., • Solid cost controls and inventory skills; comfortable with daily P&L inputs., • Great communicator and problem‑solver under pressure., • Basic computer proficiency (e.g., MS Office) and familiarity with POS systems.About Company Founded in 2008, Onigilly began with a single food cart and a mission to make "onigiri," Japan's soul food, a part of America's everyday diet. "Revolutionizing American snacking with healthy, delicious, and convenient onigiri!" We are passionate about introducing the healthy and vibrant tradition of Japanese onigiri to the American market. Our goal is to foster a culture of better eating habits by making delicious, nutritious, and convenient food accessible to everyone.