Field Service Rep - NSA
14 days ago
Atlanta
Job Description AHF is currently seeking a Field Service Rep to support the Home Depot account. Under the guidance and supervision of the AHF NSA General Sales Manager, this position is accountable for supporting the NSA sales team in achieving or exceeding budgeted sales, volume/mix, and profitability targets with Home Depot and HD Supply. The ideal candidate will be located on the East Coast US near a major airport. This is a home-office based role offering a car allowance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Provides proactive and professional assistance to defined Home Depot stores, HD Pro and HD Supply managed accounts., • Develops and conducts training for the Home Depot and HD Supply organizations in the areas of selling skills, product knowledge, technical information, installation, as well as company policies and procedures., • Is the key point of contact for day in day out questions and leads the effort to develop tactical store relationships., • Successfully executes new product launch initiatives., • Builds, maintains, and refreshes in-store displays / merchandising., • Provides inventory consultation and special-order sales assistance., • Handles customer claims with resolution., • Communicates and implements pricing, marketing programs/promotions, and initiatives to drive the business., • Executes the sales call process and accurate job tracking via Hub Spot (sets the stage, fact finds and listens, presents total AHF value, manages objections and finds solutions)., • Regularly makes joint sales calls with the Director of THD/HD Supply Sales and management personnel with the primary emphasis to close business., • Assists the THD in the yearly business planning process by establishing sales, marketing, service, and financial objectives and, with the Director of Sales, conduct quarterly review sessions regarding the yearly plan., • Monitors and evaluates the market and activities and products of the competition. Identify SWOT and develop plan to address issues/problems/opportunities., • Prepares reports of business transactions and keeps expense accounts., • Bachelor's degree (B. A.) from four-year college or university; or one to three years related experience and/or equivalent retail / merchandising experience; or equivalent combination of education and experience., • 3 years previous sales experience, preferably in the flooring and/or building products industry., • A strong track record of achievement., • Excellent communication and relationship building skills., • The ability to learn quickly., • Results driven attitude., • Desire to sell a great brand and great products within an appropriate spectrum of price range., • Proficiency in and experience with CRM systems; experience with Hub Spot preferred., • Excellent communication and organizational skills., • Computer proficiency (Excel, PPT, Word, etc.)., • The ability to work toward team goals., • Valid US driver’s license., • Push, pull, carry, and lift 20 - 50lbs., • Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements, • Talk, hear, read, write, and comprehend English., • Think analytically, • Make decisions, • Develop options and implement solutions, • Work with a team, • Maintain regular and punctual attendance (consistent with ADA and/or FMLA), • Attention to detail, • Communicate effectively, • Multitask in a fast-paced environment AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 2,000 dedicated team members.