Support manager jobs in Atlantic City, New Jersey - Page 2Create job alerts

Job Description BAYADA Home Health Care is currently seeking an experienced Certified Home Health Aide, CHHA for a full-time, Sunday - Thursday opportunity to complete hospice visits to clients located throughout Atlantic and Cape May counties. As a Home Health Aide, you will be an integral member of a multi-disciplinary health care team that provides home health aide, skilled nursing and palliative care to clients, affording them the opportunity to receive the care required to remain at home. Offering flexible schedules, 1:1 patient ratio, and comprehensive benefits package! Must have access to reliable transportation. BAYADA offers: • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program, • To learn more about BAYADA Benefits, click here, • Weekly pay, • Flexible scheduling to fit your lifestyle, • Short commute times – we try to match you to opportunities near your home, • Positive work environment and the tools you need to do your job, • Scholarship programs, • A stable working environment – we invest in our care team, • Paid time off, • 24 / 7 on call clinical manager support, • Feel confident, safe, and supported with PPE supplies, comprehensive infection prevention protocol, daily pre-screens, and close monitoring of the COVID-19 outbreak. A Home Health Aide / Certified Nurse Aide must: • Have at least one year of work experience, • Must be listed on the NJ Aide Registry, active and in good standing., • Demonstrate an ability to read, write, and effectively communicate in English, • Pass the BAYADA Competency Evaluation Examination, • Have a criminal background check completed, • Meet all state requirements, • Enjoy being part of a team that cares and a company that believes in leading with our values Job Responsibilities for HHA – Home Health Aides: • Activities of daily living, • Light housekeeping, • Bathing, • Grooming, • Toileting, • Nail care, • Range of motion / exercises, • Transfers / use of mechanical lifting devices, • Oral feeding, • Vital sign checks: temperature, pulse, respiration, • Home Management Tasks: laundry, meal preparation, bed making etc., • Assisting with ambulation, • Medication assistance Pay rate 22.50/hour based on experience. As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job Description Work in your neighborhood and give back to your community. BAYADA Home Health Care has an immediate need for HHA - Home Health Aides to care for our clients. As a member of our home care team, you will be valued, respected, and heard. At BAYADA Home Health Care, you have the flexibility to choose where you want to work, who you want to work with, and the hours you want to work! At this current time, we have multiple openings for HHA's to work 1 on 1 with our senior/elderly clients. Not certified? Not a problem! Inquire about our affordable HHA Training Program! We have current job openings for HHAs – Home Health Aides in the following locations: • Absecon, • Atlantic City, • Ventnor, • Brigantine, • Margate, • Pleasantville, • Base Pay: $17 - $20 / hour on a case by case basis, • To learn more about BAYADA Benefits, click here, • Weekly pay, • Flexible scheduling to fit your lifestyle, • Short commute times – we try to match you to opportunities near your home, • Positive work environment and the tools you need to do your job, • Scholarship programs, • A stable working environment – we invest in our care team, • Paid time off, • 24 / 7 on call clinical manager support, • Training courses, • Must have at least one year of work experience, • Must be listed on the NJ Board of Nursing registry, active and in good standing., • Demonstrate an ability to read, write, and effectively communicate in English, • Pass the BAYADA Competency Evaluation Examination, • Meet all state requirements, • Activities of daily living, • Light housekeeping, • Bathing, • Grooming, • Toileting, • Nail care, • Range of motion / exercises, • Transfers / use of mechanical lifting devices, • Oral feeding, • Assisting with ambulation, • Medication assistance BAYADA recognizes and rewards our HHAs who set and maintain the highest standards of excellence. Join our caring team today! As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job DescriptionWHY YOU'LL LOVE THIS JOB Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class patient care? Join the Vision Associates team today in this Licensed Optician job with Coastal Eye Linwood. As a Licensed Optician, you will need to be highly organized, self-motivated, detail oriented and customer service focused. In this position, you will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first. Some benefits of working at Vision Associates include: • Health, vision, life, and dental insurance, • Paid time off and paid holidays, • 401(k) with employer match, • Employee assistance program, • Wellness program, • Tuition reimbursement, • Employee stock purchase plan with employer match, • Bonuses, • 8 hour shift; Monday to Friday schedule, • Discounted eyewearWhen you join Vision Associates, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. Bring your passion for providing exceptional patient care and you will build a career you love in this Licensed Optician job located in our Linwood, NJ location. Join the team and apply for our Licensed Optician job today! Coastal Eye Linwood partners with Vision Associates to provide best-in-class optical dispensary management at their location. Licensed Opticians will work independently within the Coastal Eye Linwood location with the full support of the Vision Associates Network. Responsibilities • Work with patients to solve their visual needs and build loyalty to the practice and dispensary., • Analyze, resolve, and correct customer service issues., • Provide an excellent patient experience while working towards meeting persona, practice, and company goals., • Learn and support the policies and procedures for opening, closing, and operating the dispensary., • Ensure best practices are delivered to ensure patient satisfaction., • Work independently with regular communication and support from your District Manager., • Foster positive working relationships with the practice doctors, leadership, and staff.Required Skills, • State licensure required., • Strong communication skills (verbal and written), including strong interpersonal skills., • Excellent problem-solving skills., • Ability to adjust priorities and manage time wisely in a fast-paced environment.

Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: HVAC SERVICE TECHNICIAN Job Responsibilities & Requirements HVAC Service Tech for company that handles service work and site maintenance for national accounts. • Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction, • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units., • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location., • Performs preventative maintenance, site surveys, replacement, and modifications as need or requested by customers., • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary., • Inspects vehicles by checking vehicle condition and cleanliness, • Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service, • Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings., • Documents work by completing paperwork on each job and maintaining files, • Represents company by serving as a direct customer contact., • Determines parts to order for repairs and timeliness of need, • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files., • Records parts, material, labor, subs and other cost data per assignment and returns unused resources., • Turns in all required paperwork and reports in a timely manner., • Keeps current on all products concerning installation, operation, maintenance, service and repair, • Read and interpret product specifications, • Provides technical support to customers, • Flexibility to work overtime/weekends as necessary, • Regular travel requirements with some overnight travel, as needed BENEFITS OFFERED: • Medical Insurance, • Dental Insurance, • Paid Vacations Fxyv8O9qib

Job Description Stark Tech is actively looking for HVAC Service Technician in Brick Township, NJ! How do you excel in this position The Service Technician reports to the Service Manager and is an hourly, full-time position. This position will ensure all customer requests are identified and addressed in a prompt, accurate, and professional manner with safety with the end customer always top of mind. What are we looking for • High School Diploma or equivalent and 2-5 years of experience in HVAC, or the equivalent combination of education (technical school) and experience., • Must follow union qualification process for Journeyman standing., • Knowledge in all facets of the HVAC industry, including but not limited to Air Conditioning, Heating, Electrical, Boilers, Humidification, Dehumidification, and Refrigeration., • Must have universal EPA CFC certification., • Must have 10-hour OSHA certification., • Must be a highly motivated and an independent thinker., • Must be able to thrive in a fast-paced, high profile (often mission critical) customer setting. Ability to multi-task, work under pressure and meet deadlines required., • Knowledge of HVAC&R theory, solid mechanical, electrical troubleshooting, and repair skills required., • Ability to read wiring diagrams, mechanical layouts and blueprints required., • Must have experience installing clean, dry refrigeration piping systems and associated practices., • Operating knowledge of Microsoft office software and working proficiency with handheld devices, such as Smartphones, iPads, etc. Jersey State Controls is now part of Stark Tech! Stark Tech's Building Solutions group delivers actionable insights through building analytics and automation technology. Our solutions reduce waste, improve efficiency, and improve the bottom line. Stark Tech's Building Solutions group specializes in Building Controls and Automation, Energy and Power Management, Protective Systems and Customized Service Solutions. Stark Tech's in-depth understanding of building operations combines technology with real-world expertise to deliver tangible and scalable results. Stark is a manufacturer's representative for Schneider Electric. In addition, our in-house expertise enables integration of any building management system with best-in-class lifecycle support and service. Job Posted by ApplicantPro

Job Description Stark Tech is actively looking for a Project Manager in Brick Township, NJ! How do you excel in this position The ideal candidate will excel in managing key project elements such as scope, cost, schedule, and staffing, while coordinating with external vendors and overseeing contractual commitments. Your proven ability to thoroughly review technical documents, respond to project inquiries, and closely monitor costs and progress is essential. You should also be skilled in efficiently managing all project resources and costs, including staff, contractors, and budgets, and in collaborating with sales and engineering teams to establish project scope and objectives. What are we looking for • 7-10 years' project management experience in building automation or HVAC systems and energy management initiatives., • Associate degree., • Demonstrated knowledge of construction or HVAC industry., • Strong computer skills., • Must be authorized to work in US., • Ability to travel extensively with a valid Driver's License., • Bachelor's preferred. Jersey State Controls is now part of Stark Tech! Stark Tech's Building Solutions group delivers actionable insights through building analytics and automation technology. Our solutions reduce waste, improve efficiency, and improve the bottom line. Stark Tech's Building Solutions group specializes in Building Controls and Automation, Energy and Power Management, Protective Systems and Customized Service Solutions. Stark Tech's in-depth understanding of building operations combines technology with real-world expertise to deliver tangible and scalable results. Stark is a manufacturer's representative for Schneider Electric. In addition, our in-house expertise enables integration of any building management system with best-in-class lifecycle support and service. Job Posted by ApplicantPro

Job Description Position Title: IT Project Manager Job Type: Full-time Job Location: Atlantic City, New Jersey (onsite) Experience level: 3-7 years A premier casino and resort is seeking an IT Project Manager to join their team. Reporting to the CIO, the IT Project Manager is responsible for the execution of a property-wide agenda to build and support a productive tech-savvy workforce. The IT Project Manager will assist the IT Department with managing tasks related to applications implementations, upgrades, and development. Responsibilities Organizes, Creates and Manages the Project Plans in the IT department The IT Project Manager assists the technical and functional teams in the coordination of projects, meetings, and tasks across the entire portfolio of IT projects Assists in maintaining tasks in Project Management platforms in collaboration with IT Team and stakeholders on IT-driven projects Responsibilities include managing project intake, scope, objectives, and approvals; convening regular project review meetings and documenting project decisions In conjunction with IT Leadership, assists with developing and executing the IT training materials on the various applications supported by the department. Coordinates and manages meetings with internal departments and external vendors. Maintains knowledge of applications as well as new training methods and techniques. Able to clearly present project status, risks, and action items to project stakeholders and executive sponsors. QUALIFICATIONS Three to Seven years related experience in a fast-paced business environment with demonstrated ability to organize groups. Excellent facilitation/public speaking skills and demonstrated ability to moderate large groups. Professional, creative, and effective written and oral communication skills. Experience with “Monday.com” or related project management software a plus. Bachelor’s degree or Associates Degree Preferred. Company DescriptionNew Millennium Consulting is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing IT services and employment solutions. For over two decades, our diverse team of experts continue to combine innovative thinking and breakthrough technologies to transform operations and achieve enduring results. As a strategic staffing partner to some of the premier enterprises, our goal is to align world-class talent with our clients' workforce needs enabling them to accomplish their evolving business objectives and improving their bottom line.Integrating High-Touch with High-Tech, our customer-centric approach, unmatched quality responsiveness and tailored technology propriety solutions allow us to provide unparalleled service to our stakeholders. New Millenium Consulting (973) 386-5580New Millennium Consulting is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing IT services and employment solutions. For over two decades, our diverse team of experts continue to combine innovative thinking and breakthrough technologies to transform operations and achieve enduring results.\r\n\r\nAs a strategic staffing partner to some of the premier enterprises, our goal is to align world-class talent with our clients' workforce needs enabling them to accomplish their evolving business objectives and improving their bottom line.Integrating High-Touch with High-Tech, our customer-centric approach, unmatched quality responsiveness and tailored technology propriety solutions allow us to provide unparalleled service to our stakeholders.\r\n\r\nNew Millenium Consulting\r\n 386-5580

Job Description Job Title: General Manager Location: Company: Showboat Showboat Properties LLC Department: Operations FLSA FT/PT Status: Exempt Full-time Summary of Position Responsible for managing all aspects of the hotel's operation to drive profitability and guest scores. This entails the management of Sales, Revenue Management, E-Commerce, Accounting, Human Resources, Maintenance and Rooms. Organizational Relationships Reports to: Think Hospitality Management Supervises: All Department Heads Qualifications and Skills · Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous, and service oriented manner. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Strong and inspiring leadership skills. · Proven track record of hotel management success. · Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. · Thorough knowledge of hotel operations practices and procedures as well as considerable knowledge of state and federal laws and regulations. · Exhibit strong written and oral communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and hotel guests. · Must be able to speak, read, write, and communicate in English to adequately perform the duties of the job. · Must be effective at listening to, understanding, and clarifying inquiries made by guests, staff, and corporate officers. · Ability to investigate and analyze current activities or information in the sales/marketing field and make logical conclusions and recommendations. · Ability to multitask and prioritize and delegate daily workload. · Outstanding organizational and time management skills. · Ability to handle sensitive material with the utmost discretion and confidentiality. · Able to travel to local and national events on behalf of the hotel as needed. · Must be energetic, a self-starter, and able to work in a fast-paced environment. · Must be detail-oriented and able to work both independently and with a team. · Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. · Ability to type 50 words per minute to prepare correspondence and meet deadlines. · Must be able to show initiative, including anticipating guest or operational needs. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/attire and nametag. · Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations. · Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays, and extended hours as business dictates. • Must be flexible in work hours, including nights, holidays, and weekends. Education and Experience · Bachelor's Degree or equivalent work experience required. · 3+ years of progressive hotel general management experience in hospitality or similar industry. · Advanced proficiency with Microsoft Excel. · Intermediate proficiency in the use of Accounting, Point of Sales and Property Management Systems. · Experience in all phases of hotel management, including sales and marketing, human resources, budget/forecast management, rooms, housekeeping, maintenance and food and beverage (if applicable). · Experience working in a hotel of similar size, brand and financial performance. Duties and Responsibilities DUTIES & FUNCTIONS · Lead effective management of all hotels functional areas to maximize financial performance while upholding quality standards and maximizing the guest experience. · Ensure the development of a realistic strategic business and marketing plan that defines operational goals and profitability. · Ensure that all business decisions are in line with the company's mission, values, and guiding principles. · Successfully balance the needs and expectations of guests, employees, corporations, the brand, and hotel ownership. · Manage the hotel's budget, forecast, capital expenditures and monthly reporting. · Engage and communicate with the supervisors and managers daily. · Liaise and communicate with the hotel, corporate office and ownership keeping in mind their interests and needs. · Ensure the development of a realistic strategic business and marketing plan that defines operational goals and profitability. Guest Services · Create and maintain customer-driven operations with a vision that inspires hotel associates and ensures guest satisfaction. · Spend time connecting and assisting guests every day in the lobby and public areas to ensure satisfaction. · Review Guest Service Scores, guest comments, Booking.com and Expedia reviews and other customer service avenues every day and respond immediately as appropriate. · Share and involve guest score feedback with Executive Committee and staff to strengthen guest service-oriented culture and its impact on the hotel's performance. Human Resources · Oversee the Human Resources function which includes hiring and retention, employee engagement, benefits, legal and liability claims, and professional development. · Forecasts talent needs and manages talent acquisition strategy with Human Resources to minimize lost time due to turnover. · Ensure that all HR practices comply with company standards as well as local and federal laws and regulations. · Mitigate property's legal exposure by complying with company's policies around claims, reporting, workers compensation, liability insurance etc. · Attend required training and professional development opportunities by Chesapeake Hospitality and brand as required. Financial · Oversee the Accounting function including accounts receivables and payables, inventory and audit, maintenance of general ledger, analysis of data, and preparation and payroll, profit-loss statements, cash handling and controls, revenue and expense reporting, year-end audits while abiding by company policies and relevant federal and state laws. · Use the Master Forecast daily to review the performance and expected performance of your property and adjust as needed to achieve budgeted and best possible financial results. · Manage payroll closely on a daily and hourly basis and approve schedules as needed. · Ensure proper controls are in place to ensure reasonable operating and personnel costs each month. · Ensure that Accounts Receivables and Payables are processed timely and accurately. · Review and re-negotiate contracts on a regular basis to reduce costs. Leadership · Lead effective management of all hotels functional areas to maximize financial performance while upholding quality standards and maximizing the guest experience. · Ensure that all departments meet their annual budgetary goals. · Create and maintain customer-driven operations with a vision that inspires hotel associates and ensures guest satisfaction. · Sets goals and expectations for direct reports that align performance and rewards, addresses performance issues, and holds staff accountable for successful results. · Ensure compliance with all brand and company standards, national, state and local laws. · Conducts Weekly Staff Meetings · Oversee the Manager on Duty program. Owner relations · Liaise between Think Hospitality, the owner and employees to ensure successful management of the hotel. · Prepare high level presentations and summaries for use by senior management and owners. · Ensure proactive communications to owners relative to budget, forecast and actuals. · Ensure compliance with the management agreements and other legal documents. Understand how those documents translate into financial and legal responsibilities and how they may affect both the property and company's financial position. · Review forecasts and budgets to ensure that ownership property staff and Think Hospitality Management are provided with guidelines of performance that are both reasonable and achievable. General · Take ownership of the department and be ready to step in and support employees as needed to ensure efficient operation. • Perform duties, special assignments and projects as requested by management. Showboat Core Values Demonstrates Showboats core values in the performance of position responsibilities: 1. Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages., 2. Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us., 3. Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations., 4. Hearts that Serve – we are driven by a passion to bring joy and happiness to the guests that we serve., 5. Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability. Essential Functions • The ability to attend work predictably and regularly and to be punctual., • The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates, • The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form)., • The ability to work with mathematical concepts and to apply concepts to practical situations., • The ability to work cooperatively with others., • The ability to deal politely and professionally with customers and coworkers., • The ability to perform several tasks at once., • The ability to follow directions or instruction., • The ability to use a computer to communicate, create, and access information., • The ability to lift and move 50 pounds., • The ability to sit/stand/bend/stretch, etc., • The ability to use hands to finger, handle, or feel and reach with the hands and arms Physical Demands Constantly – occupation requires this activity more than 66% of the time (5.5+ hours/day) Frequently – occupation requires this activity from 33% to 66% of the time (2.5 – 5.5 hours/day) Occasionally – occupation requires this activity up to 33% of the time (0 – 2.5 hrs/day) Not Applicable – activity is not applicable to this occupation. Physical Demands Stand Constantly X Frequently Occasionally Not Applicable Walk Constantly X Frequently Occasionally Not Applicable Sit Constantly Frequently X Occasionally Not Applicable Handling/Fingering Constantly X Frequently Occasionally Not Applicable Reach Outward Constantly X Frequently Occasionally Not Applicable Reach Above Shoulder Constantly X Frequently Occasionally Not Applicable Climb Constantly Frequently X Occasionally Not Applicable Crawl Constantly Frequently X Occasionally Not Applicable Squat or Kneel Constantly X Frequently Occasionally Not Applicable Bend Constantly X Frequently Occasionally Not Applicable Lift/Carry 10 lbs. or less Constantly X Frequently Occasionally Not Applicable 11 to 20 lbs. Constantly X Frequently Occasionally Not Applicable 21 to 50 lbs. Constantly X Frequently Occasionally Not Applicable 51 to 100 lbs. Constantly Frequently X Occasionally Not Applicable Over 100 lbs. Constantly Frequently X Occasionally Not Applicable Push/Pull 12 lbs. or less Constantly

Job DescriptionCompany Description Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We’ve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The Service Support Specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues, following proper escalation path, notifying Licensees in a timely manner about issues occurred and tracking incidents in JIRA / TTS / SST systems, and testing the studio during critical situations. Responsibilities: • Ensuring that all tables are operational without interruptions;, • Ensuring games results are completed and processed according to the correct procedures to guarantee integrity of games;, • Ensure appropriate number of staff are present for each shift;, • Identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason;, • Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity;, • Resolving players’ disputes related to the actions of the dealer or any other event that could have affected the integrity of the game., • Escalating all incidents that cannot be resolved at 1st line to the appropriate 2nd line, or 3rd line support function via Jira or SST as required., • Identifying problems/repeat Incidents and escalating them to appropriate 2nd line, 3rd Line support function via Jira /SST where appropriate., • Monitoring critical application functions and Infrastructure components via the provided monitoring tools; identifying, analysing, logging and escalating all alerts as necessary., • Handling major incident management for all events that affect the availability of the Live Casino Service including but not limited to:, • 1st line diagnosis of all Major Incidents, • Escalation of Major Incidents to the appropriate 2nd line support group, • Coordination of all support activity throughout the duration of Major Incidents, • Providing update to all concerned parties throughout the duration of Major Incidents in line with timeframes defined by our Service Level Agreements., • Recording all events related to Major Incidents in SST, • Responding to and where possible, resolving any issues raised by licensees either via email or SST., • Improving and developing subordinates work levels through re-training and development workshops, • Other duties as assigned.Qualifications, • Execution of job duties requires secondary (higher, special etc.) education;, • Strong written and oral knowledge of English;, • Good level of computer literacy;, • Strong problem-solving skills;, • Ability to follow procedures and fulfil tasks given by direct manager;, • Strong attention to details;, • Service oriented personality traits;, • Ability to work in a team;, • Ability to make decisions;, • Analytical skills;, • Managerial skills;, • Excellent Communication skills;, • Strong people management skills Additional Information Benefits: This position is an excellent opportunity to join the fast-growing Evolution team. We also offer: • Competitive Hourly Rate, • Paid Time Off, • Paid Holidays, • Medical, Dental & Vision Insurance Plans, • Company Paid Life and AD&D Insurance, • Nationwide Employee Discount Program, • Full Training & Growth Opportunities Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit #EVONJL All your information will be kept confidential according to EEO guidelines.