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  • Guest Experience Manager
    Guest Experience Manager
    21 hours ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Pet Insurance - because we know your fur babies are important you, • Growth opportunities at every level — we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading NAYA's day-to-day guest support operations across all channels, including digital, in-store, and post-visit feedback. This role goes beyond response management to build scalable processes, surface actionable insights, and ensure every guest interaction reflects NAYA's brand and values, deepening guest satisfaction and loyalty. You will serve as the primary owner of guest feedback and communication, ensuring SLAs are met, recovery strategies are effective, and cross-functional partners have the information they need to drive improvements. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest support function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Operations & Strategy • Own and manage NAYA's guest support operations across email, phones, surveys, social media, and third-party platforms., • Develop and maintain processes for managing guest feedback consistently and at scale, including implementing new systems., • Help define and track key success metrics, including CSAT, response time, resolution rates, and sentiment trends., • Support the implementation of a Contact Center strategy, including channels, hours of operation, and recovery program., • Identify opportunities to proactively improve the guest journey, not just respond to issues. Team Oversight • Oversee day-to-day work of Guest Support Specialists and ensure SLAs are consistently achieved., • Identify coaching and training opportunities to strengthen team performance and response quality., • Escalate issues that are preventing SLA achievement and follow through on resolution. Guest Communication & Recovery • Ensure all guest responses are timely, empathetic, brand-aligned, and solutions-driven, • Manage recovery strategies and guide tone, voice, and messaging across all channels to ensure consistency and guest satisfaction., • Track offer redemption rates and evaluate the effectiveness of recovery efforts, including A/B testing of solutions. Insights & Reporting • Provide scheduled and ad hoc reporting on guest feedback trends, including ordering issues, LTO performance, marketing promotions, and new initiatives., • Analyze feedback to identify patterns, root causes, and opportunities for improvement., • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology., • Build and maintain reporting dashboards that give leadership a clear view of guest experience performance. CRM & Systems Optimization • Help stand up NAYA's CRM from the start, contributing to tool evaluation, workflow setup, and documentation as we build out this tool., • Manage and optimize reputation management and guest feedback tools (e.g., Tattle, SOCI, Olo Engage)., • Maintain organized tracking of guest interactions across all systems, ensuring data is categorized and usable for reporting. Brand & Cross-Functional Alignment • Serve as a go-to contact for guest experience across internal teams., • Track and follow up on escalation issues to ensure accountability and resolution., • Maintain deep knowledge of NAYA's menu, operations, and evolving systems., • Ensure all guest-facing communication reflects current offerings and brand standards. What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy — building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes, • Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • Associate Clinical Specialist
    Associate Clinical Specialist
    9 days ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Position Overview ExoAtlet is seeking an Associate Clinical Specialist to support clinical implementation, business development, customer education, and product demonstrations for our robotic rehabilitation exoskeleton systems. This role is ideal for a recent graduate or early-career clinician with a strong interest in biomechanics, neurorehabilitation, gait training, and emerging medical technologies. The position combines clinical exposure, relationship development, consultative sales support, and hands-on work with cutting-edge rehabilitation robotics. The Associate Clinical Specialist will work closely with the Manager of Business Development and clinical partners to support hospitals, rehabilitation centers, and outpatient clinics implementing exoskeleton technology into patient care. Recent graduates and clinically driven candidates interested in rehabilitation robotics are strongly encouraged to apply. Key Responsibilities Business Development & Relationship Management Support outreach and relationship development with hospitals, rehabilitation centers, outpatient clinics, and healthcare organizations. Assist with lead generation, follow-up activities, and account management initiatives. Support the sales process from initial outreach through implementation. Attend conferences, trade shows, and clinical events representing ExoAtlet/Cosmo Robotics and its rehabilitation technologies. Build professional relationships with physical therapists, physiatrists, rehabilitation directors, physicians, and healthcare administrators. Clinical Support & Product Demonstration Conduct in-person and virtual demonstrations of robotic rehabilitation exoskeleton systems. Educate clinicians and healthcare organizations on device functionality, patient selection, safety considerations, and clinical applications. Assist clinicians in integrating robotic gait training into rehabilitation programs. Provide implementation support and clinical troubleshooting during early adoption phases. Collaborate with clinical teams to help optimize patient outcomes and user experience. Clinical & Technical Development Develop expertise in gait mechanics, neurorehabilitation, biomechanics, and robotic rehabilitation technologies. Support customer education and internal training initiatives. Gather customer feedback and communicate insights to engineering, product development, and leadership teams. Assist with clinical education materials, presentations, and implementation protocols. Required Qualifications Degree in Physical Therapy, Kinesiology, Biomechanics, Exercise Science, Rehabilitation Sciences, or a related field. Strong foundational understanding of biomechanics, kinesiology, gait training, and neurological rehabilitation. Excellent communication and interpersonal skills. Strong organizational skills and ability to manage multiple projects and priorities. Willingness to travel for customer visits, demonstrations, conferences, and clinical support activities. Passion for rehabilitation technology, robotics, and improving patient mobility outcomes. Preferred Qualifications Licensed Physical Therapist (PT/DPT) preferred. (new graduates are encouraged to apply) Clinical internships, rotations, or experience involving neurological rehabilitation, gait training, pediatrics, or mobility-related care preferred. Interest in medical device sales, rehabilitation technology, or healthcare innovation. Familiarity with rehabilitation robotics, exoskeletons, assistive technologies, or neurorehabilitation devices is a plus. Training & Growth Opportunities Work directly with experienced clinical and business development leadership. Receive hands-on training in robotic rehabilitation technology and exoskeleton implementation. Gain experience in clinical applications, healthcare innovation, and medical technology commercialization. Develop specialized expertise in rehabilitation robotics and neurotechnology. Collaborate closely with clinical, engineering, and business development teams in a fast-paced innovation environment. Work Environment Full-time, onsite role based in New York Small, collaborative team environment with close mentorship and hands-on involvement across clinical and business initiatives Opportunity for domestic and international travel to hospitals, rehabilitation centers, conferences, and clinical events Hands-on exposure to innovative rehabilitation robotics technology and clinical implementation

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  • Guest Experience Specialist
    Guest Experience Specialist
    1 day ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Accounts Payable Specialist
    Accounts Payable Specialist
    1 month ago
    $47000–$56000 yearly
    Full-time
    Manhattan, New York

    The Accounts Payable Specialist will be responsible for assisting in accounting functions such as accounts payable. The incumbent must act with integrity in their daily work and strictly adhere to all accounting policies and procedures for auditing purposes to support the company’s financial success. This role provides valuable hands-on experience for candidates pursuing a career in accounting or working toward their CPA. Fluency in Mandarin is highly preferred, as this role requires regular communication with our primarily Mandarin-speaking vendors and partners. Key Accountabilities: Update & maintain all daily and monthly expenses through spreadsheet Perform day to day financial transactions, including verifying, computing, posting, and recording accounts payable data Maintain vendor documents and profiles on QuickBooks and other systems Prepare bills, invoices, and payments Reconcile the accounts payable ledger to ensure that all payments are accounted for and properly posted Conduct clerical duties, including filing, answering phone calls, responding to emails, and preparing documents Assist with other accounting related duties as assigned Required Skills/Abilities: Knowledge of generally accepted accounting principles Proficiency in Microsoft Office products (Word, Excel and Outlook) Proficiency in QuickBooks Strong analytical problem-solving aptitude with creative solutions, ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with strong attention to detail Ability to effectively and professionally communicate, both in writing and verbally, with management, vendors Able to work as a team player Open to development of skills and knowledge Education and Experience: Bachelor's degree in Accounting or Finance required. Five years of accounting management is required.

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  • Guest Experience Specialist
    Guest Experience Specialist
    6 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level — we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels—including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization—responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement—someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed—ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard—and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Front Desk Postion
    Front Desk Postion
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

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  • Data Entry Specialist
    Data Entry Specialist
    1 month ago
    $75000–$82000 yearly
    Full-time
    Manhattan, New York

    We’re seeking a Data Entry Specialist who is detail-oriented, motivated, and ready to support our day-to-day digital operations. In this role, you’ll update, maintain, and verify information across multiple platforms—playing a key part in ensuring accuracy and consistency throughout our workflows. This position is ideal for those who enjoy structure, precision, and independent work. No prior experience is required—we provide full training! Key Responsibilities • Accurately enter and manage information across online platforms and internal databases., • Review, verify, and correct data for accuracy, clarity, and completeness., • Generate simple summaries or reports to support team operations., • Maintain organized, confidential records with professionalism and discretion., • Communicate and collaborate with remote team members via chat, email, and project tools., • Assist with light administrative tasks to keep daily operations running smoothly. What We’re Looking For • A sharp eye for detail and strong commitment to accuracy., • Basic computer proficiency (Microsoft Office, Google Workspace, or similar tools)., • Reliable internet connection and your own laptop or computer., • Clear written communication and the ability to follow instructions., • Organized, dependable, and comfortable working independently., • No experience required—training is fully provided! Why Work With Ramp • 100% Remote Work – Choose your ideal workspace: home, coworking space—you decide., • Flexible Scheduling – Full-time or part-time options to fit your lifestyle., • Flexible Payroll Cycles – Choose payment frequency that works for you, plus performance bonuses., • Career Growth – Clear advancement paths into administrative, analyst, or operations roles., • Paid Training – We invest in your development from day one., • Supportive Team Culture – We celebrate effort, accuracy, and continuous improvement. How to Apply If you're motivated, detail-oriented, and excited about a flexible remote career, we’d love to meet you. Click “Apply Now” to submit your application! Bring your energy, precision, and willingness to learn—we’ll guide you step by step and help you grow with Ramp. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

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  • Lobby Attendant
    Lobby Attendant
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

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  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    2 months ago
    $13–$25 hourly
    Full-time
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 1. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 1. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene., • Experience: Proven marketing management experience, ideally within hospitality or luxury brands in NYC, required. II. Departmental Management & Specialists 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 1. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 1. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training., • Experience: Sommelier certification (CMS, WSET, etc.) and fine dining experience strongly preferred. III. Service & Bar Staff 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 1. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 1. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 1. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 1. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 1. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 1. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 1. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided., • Experience: No experience necessary, but prior restaurant experience is a plus; positive attitude and willingness to learn are most important. IV. Support & Administration 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates., • Experience: Proven experience managing social media accounts for a business (preferably hospitality/lifestyle) required; basic web/design skills are a plus. Back of House (BOH) / Culinary Team Positions: 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 1. Sous Chef • Assists Executive Chef in daily kitchen management. 1. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 1. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 1. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 1. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 1. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 1. Dessert Chef Responsible for the dessert menu execution, including preparation, plating, station management, and quality control. 9.Appetizer Chef • Prepares and plates all cold dishes, salads, and appetizers. 10.Kitchen Assistant / Plater • Primarily assists chefs with plating and presentation, ensures smooth transfer of dishes from stations to the pass; performs basic kitchen support tasks, assists with prep. (This role incorporates the former Kitchen Assistant/Apprentice function). 11.Dishwasher • Responsible for cleaning, sanitizing, and storing all dishes, cookware; maintaining cleanliness and hygiene in kitchen areas. If you are passionate about hospitality and believe you have the skills and enthusiasm to contribute to our team at Quan Ju De Fifth Avenue, we would love to hear from you. Job Types: Full-time, Part-time, Contract Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • Front Desk Postion
    Front Desk Postion
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

    Immediate start!
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  • Sales & Operation Specialist
    Sales & Operation Specialist
    2 months ago
    $21–$43 hourly
    Full-time
    Manhattan, New York

    About Liahan Tennis Liahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth. Position Summary The Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key Responsibilities • Serve as the primary point of contact for members and prospective clients, • Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales, • Manage client accounts, including package usage tracking, renewals, and follow-ups, • Drive membership renewals, package sales, and class enrollments, • Provide after-sales support and maintain high customer satisfaction, • Support sales and business development campaigns and track KPIs, • Assist with promotional materials and sales-related content, • Support partnership development, proposal preparation, and execution, • Coordinate logistics and communication for BD initiatives, events, and programs Qualifications • Bachelor Degree and Above, • Preferred majors: Business, Marketing, Communications, Economics, Sports Management, or related fields • Experience in sales, customer service, or business development preferred, • Strong communication, organization, and execution skills What We Offer • Competitive compensation: $21–$43/hour, • Bonuses, commissions, and sponsorship for OPT and H-1B visas, • Fast growth opportunities in a startup environment, • Discounted tennis lessons

    No experience
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  • Medical Assistant Part Time
    Medical Assistant Part Time
    2 months ago
    Part-time
    West New York

    Responsibilities The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues Job description Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

    Easy apply
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