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  • Franchise Business Advisor
    Franchise Business Advisor
    17 hours ago
    Full-time
    Baymeadows Center, Jacksonville

    Position Objectives: Provide support to Franchise Partners to: • Uphold the Gold Standard in service, • Grow their business, • Understand and improve financial stability, • Support Training practices Responsibilities: Gold Standard • Provide guidance and support so that the unit remains at Gold Standard, • Conduct periodic Gold Standard evaluations to provide direction and support to correct deficiencies, • Provide ongoing support to ensure smooth operational processes within the restaurant, • Act as a liaison to provide resources when needed to ensure Gold Standard performance, • Assist in the creation of action plans as needed to support operational improvements, • Monitor EcoSure reports and provide support to correct deficiencies Business Growth • Partner with Franchise Partners to develop Local Store Marketing initiatives, • Provide insight into sales and customer count trends, identifying opportunities for improvement, • Provide insight into delivery, drive thru, dining room results, • Assist with building strong ties within the community Financial Stability • Conduct periodic financial reviews with the Franchise Partner to understand the financial stability of the unit, • Provide guidance to improve areas that are not in line with expectations, • Assist with action plans and training to support improvement in areas such as food cost, labor, TCT, • Coach for improvement using the Playbook and other training tools Training • Provide support and guidance to ensure current training processes are executed, • Assist in the certification of service and production trainers and Operations Specialists, • Provide insight and assistance to improve training effectiveness, • Facilitate training workshops to address training deficiencies, • Lead new program training (i.e. SMARTTrak) and New Product Launch training Restaurant Visit Preparation & Task List • Review results dashboard, • Review staffing levels, • Roster, • Rates of Pay, • Hours of Operation, • Dining Room Open – analyze trends, • Delivery & Dthru – analyze trends, speed of service, • Gold Standard Evaluation / Brand Standards reinforced, • EcoSure reviewed, • TCT reviewed, • Prime Costs and Margin Analysis, • Labor Matrix & Punch Report reviewed, • Periodic Financial Reviews

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