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Department/Unit: HBD - Medicine Allergy Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Registered Nurse (RN) – Full Time Division of Allergy, Asthma, & Immunology – Albany, NY Work schedule: Monday – Friday, with flexibility to travel to Valatie on Tuesday. Imagine how good it would feel to provide state-of-the-art care to people who really need it. We are seeking a highly specialized RN with strong clinical reasoning skills to join our Allergy, Asthma, and Immunology procedure-based clinic in Albany, NY! Under the direction of the practice physician and/or advanced practice provider, Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Essential Duties and Responsibilities include: • Obtains and accurately record patient’s vital signs; reports abnormal values to treating provider, • Documents components of patient’s history (Medical, Surgical and Social) in EHR, • Gathers and enters data for asthma control test and for peak flows of diagnosed asthma, • Provides nursing support to all providers/fellows in the clinical setting, • Administers medications and treatments to patients in clinic, under the direction of a physician or APP, • Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary, • Proficiency of administration (monoclonal agent administration education competency) of specialty medications (Xolair, Nucala, Fasenra, Dupixent), • Allergy Desensitization Injections (subcutaneous) and Venom Desensitization Injections (subcutaneous), • Instruction and Administration of specialty specific vaccination (diphtheria/tetanus, pneumococcal) for diagnostic immunology purposes, • Prepares Allergy Serum Compounding (Mixing) paperwork for patient specific established allergy injection patients or new patients, • Assists in the emergency management of anaphylaxis, • Proficient in performing percutaneous and intradermal skin testing in our specialty clinic (environmental, venom, food, specialty drug skin testing), • Performs oral drug desensitization or food challenge desensitization, • Proficient in nitric oxide testing and spirometry in individuals pediatric through adult with asthma or asthma related conditions, • Teaches/Administers nebulizer treatments, self-injectable medications, spacer and inhaler in the clinic, • Coordinates durable medical equipment (nebulizers, O2, etc.) for patients in home setting, • Assists physician and arrange set up for skin biopsy procedure and rhinoscopy procedure, • Provides material for eczema wraps and bleach baths in the clinic, • Proficient in performing Patch Dermal Skin Testing in the clinic, • RN to Coordinate bed access/team approach (ICU or floor admitting MD/Pharmacy/Nurse Manager/Clinical Nurse Specialist/Consulting MD), prior authorization, protocols for inpatient oral food desensitization or specialty drug challenge or desensitization in the hospital setting under the direction and supervision of the provider, • Provides education to patients related to their visit and overall health and wellness, • Maintains inventory of supplies, and keeps patient examination rooms stocked Minimum Qualifications: • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure is required, • Minimum of 1 year of prior clinical nursing experience is required Registered Nurse (RN) – Full Time Division of Allergy, Asthma, & Immunology – Albany, NY Work schedule: Monday – Friday, with flexibility to travel to Valatie on Tuesday. Imagine how good it would feel to provide state-of-the-art care to people who really need it. We are seeking a highly specialized RN with strong clinical reasoning skills to join our Allergy, Asthma, and Immunology procedure-based clinic in Albany, NY! Under the direction of the practice physician and/or advanced practice provider, Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Essential Duties and Responsibilities include: • Obtains and accurately record patient’s vital signs; reports abnormal values to treating provider, • Documents components of patient’s history (Medical, Surgical and Social) in EHR, • Gathers and enters data for asthma control test and for peak flows of diagnosed asthma, • Provides nursing support to all providers/fellows in the clinical setting, • Administers medications and treatments to patients in clinic, under the direction of a physician or APP, • Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary, • Proficiency of administration (monoclonal agent administration education competency) of specialty medications (Xolair, Nucala, Fasenra, Dupixent), • Allergy Desensitization Injections (subcutaneous) and Venom Desensitization Injections (subcutaneous), • Instruction and Administration of specialty specific vaccination (diphtheria/tetanus, pneumococcal) for diagnostic immunology purposes, • Prepares Allergy Serum Compounding (Mixing) paperwork for patient specific established allergy injection patients or new patients, • Assists in the emergency management of anaphylaxis, • Proficient in performing percutaneous and intradermal skin testing in our specialty clinic (environmental, venom, food, specialty drug skin testing), • Performs oral drug desensitization or food challenge desensitization, • Proficient in nitric oxide testing and spirometry in individuals pediatric through adult with asthma or asthma related conditions, • Teaches/Administers nebulizer treatments, self-injectable medications, spacer and inhaler in the clinic, • Coordinates durable medical equipment (nebulizers, O2, etc.) for patients in home setting, • Assists physician and arrange set up for skin biopsy procedure and rhinoscopy procedure, • Provides material for eczema wraps and bleach baths in the clinic, • Proficient in performing Patch Dermal Skin Testing in the clinic, • RN to Coordinate bed access/team approach (ICU or floor admitting MD/Pharmacy/Nurse Manager/Clinical Nurse Specialist/Consulting MD), prior authorization, protocols for inpatient oral food desensitization or specialty drug challenge or desensitization in the hospital setting under the direction and supervision of the provider, • Provides education to patients related to their visit and overall health and wellness, • Maintains inventory of supplies, and keeps patient examination rooms stocked Minimum Qualifications: • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure is required, • Minimum of 1 year of prior clinical nursing experience is required Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: AMHS - Clinical Informatics Information Systems & Services Work Shift: Day (United States of America) Salary Range: $86,650.99 - $134,309.04 The Clinical Informatics Nurse utilizes the Tenets of American Nurses Association (ANA) Scope and Standards of practice for Nursing Informatics. The Clinical Informatics Nurse provides expertise in the planning, design, development, training, implementation, communication, maintenance, and evaluation of new or existing functionality related to clinical and business information systems. Working under the direction of the Director of Informatics, CNIO, the Clinical Informatics Nurse integrates nursing/clinical science, computer science, and information science to manage and communicate data, information, knowledge and wisdom in clinical practice. The Clinical Informatics Nurse supports the metaparadigm of nursing through information and data management, and works as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to processes, workflow, policies, and information systems that support clinical practice and operations. The Clinical Informatics Nurse ensures data/information is current with regulatory agency and evidence-based practice standards and incorporates a unique body of nursing knowledge with clinical information systems. The Clinical Informatics Nurse coordinates the collection and reporting of outcome metrics associated with the clinical information systems. This position serves as an internal consultant to all departments to identify and achieve department and organizational goals and provides direct contact with vendors to ensure customer needs are met. Essential Duties and Responsibilities • Designs and supports systems and manages projects directed at improving quality and patient care outcomes using information technology., • Maintains current knowledge of computer applications used within the organization, evolving technologies, and current patient safety literature to guide system modifications and the pursuit of new clinical technology., • Conducts periodic workflow analysis to optimize the use of technology in patient care., • Provides input on clinical functions that are suitable for computer application and ensures the information systems are consistent with professional standards of nursing practice., • Collaborates with the end user throughout the organization on all computer system related initiatives., • Co-Lead and coordinate user group forums to continuously evaluate and improve system functionality., • Collaborates with Director of Informatics, CNIO, CHIO, CMIO, CNO, Nursing Directors, AVPs and managers, Technology and IT staff on special projects., • Utilizes a unique body of knowledge, preparation, and experience aligning with nursing profession., • Incorporates concepts in applications to role of nursing and nurses in the care continuum., • Coordinates the design and promotion of useful, innovative information technologies that advance practice interoperability and achieve desired outcomes., • Considers the impact of technological changes on patient safety, healthcare delivery, quality reporting, and nursing process., • Participates in organization level and divisional committees and work groups to advance technology and patient care., • Collaborates with Nursing Education department(s) to develop training for system enhancements and implementations., • Provides technical support for training., • Identifies and develops “super-users” to provide training and support to other users in the nursing division., • Communicates initiatives and enhancements for Patient Services, organizationally., • Collaborates with Nursing Leadership and Quality Department(s) staff to design documentation tools and technology interfaces that foster safe and efficient care, and satisfy regulatory and accreditation requirements., • Supports Data analytics and understands that real-time application of information by clinicians is a mechanism to change healthcare delivery and affect patient outcomes., • Identifies and supporting system changes to support improvements in patient care and enhanced workflow and productivity., • Incorporates key ethical concerns such as advocacy, privacy, and assurance of the confidentiality and security of data and information., • Supports decision making of consumers, nurses, and other professionals to achieve safety and advocacy., • Bachelor's Degree in Nursing or related field - required, • 1-3 years of acute-care nursing clinical experience - required, • 1-3 years of Electronic Health Record (EHR) implementation experience (super user, trainer, or implementation project team member) - required, • Strong organization, interpersonal communication and planning skills. (Medium proficiency), • Demonstrated ability to organize and present thoughts logically. (High proficiency), • Ability to work with others to accomplish goals and solve problems. (High proficiency), • Skills in effective project management. (Medium proficiency), • RN - Registered Nurse - State Licensure and/or Compact State Licensure in NYS Upon Hire - required, • INS - Informatics Nurse Specialist within 1-1/2 Yrs - preferred Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands • Standing - Constantly, • Walking - Constantly, • Sitting - Rarely, • Lifting - Frequently, • Carrying - Frequently, • Pushing - Occasionally, • Pulling - Occasionally, • Climbing - Occasionally, • Balancing - Occasionally, • Stooping - Frequently, • Kneeling - Frequently, • Crouching - Frequently, • Crawling - Occasionally, • Reaching - Frequently, • Handling - Frequently, • Grasping - Frequently, • Feeling - Constantly, • Talking - Constantly, • Hearing - Constantly, • Repetitive Motions - Constantly, • Extreme cold - Rarely, • Extreme heat - Rarely, • Humidity - Rarely, • Wet - Rarely, • Noise - Constantly, • Hazards - Frequently, • Temperature Change - Rarely, • Atmospheric Conditions - Rarely Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: AMHS - Clinical Informatics Information Systems & Services Work Shift: Day (United States of America) Salary Range: $86,650.99 - $134,309.04 The Clinical Informatics Nurse utilizes the Tenets of American Nurses Association (ANA) Scope and Standards of practice for Nursing Informatics. The Clinical Informatics Nurse provides expertise in the planning, design, development, training, implementation, communication, maintenance, and evaluation of new or existing functionality related to clinical and business information systems. Working under the direction of the Director of Informatics, CNIO, the Clinical Informatics Nurse integrates nursing/clinical science, computer science, and information science to manage and communicate data, information, knowledge and wisdom in clinical practice. The Clinical Informatics Nurse supports the metaparadigm of nursing through information and data management, and works as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to processes, workflow, policies, and information systems that support clinical practice and operations. The Clinical Informatics Nurse ensures data/information is current with regulatory agency and evidence-based practice standards and incorporates a unique body of nursing knowledge with clinical information systems. The Clinical Informatics Nurse coordinates the collection and reporting of outcome metrics associated with the clinical information systems. This position serves as an internal consultant to all departments to identify and achieve department and organizational goals and provides direct contact with vendors to ensure customer needs are met. Essential Duties and Responsibilities • Designs and supports systems and manages projects directed at improving quality and patient care outcomes using information technology., • Maintains current knowledge of computer applications used within the organization, evolving technologies, and current patient safety literature to guide system modifications and the pursuit of new clinical technology., • Conducts periodic workflow analysis to optimize the use of technology in patient care., • Provides input on clinical functions that are suitable for computer application and ensures the information systems are consistent with professional standards of nursing practice., • Collaborates with the end user throughout the organization on all computer system related initiatives., • Co-Lead and coordinate user group forums to continuously evaluate and improve system functionality., • Collaborates with Director of Informatics, CNIO, CHIO, CMIO, CNO, Nursing Directors, AVPs and managers, Technology and IT staff on special projects., • Utilizes a unique body of knowledge, preparation, and experience aligning with nursing profession., • Incorporates concepts in applications to role of nursing and nurses in the care continuum., • Coordinates the design and promotion of useful, innovative information technologies that advance practice interoperability and achieve desired outcomes., • Considers the impact of technological changes on patient safety, healthcare delivery, quality reporting, and nursing process., • Participates in organization level and divisional committees and work groups to advance technology and patient care., • Collaborates with Nursing Education department(s) to develop training for system enhancements and implementations., • Provides technical support for training., • Identifies and develops “super-users” to provide training and support to other users in the nursing division., • Communicates initiatives and enhancements for Patient Services, organizationally., • Collaborates with Nursing Leadership and Quality Department(s) staff to design documentation tools and technology interfaces that foster safe and efficient care, and satisfy regulatory and accreditation requirements., • Supports Data analytics and understands that real-time application of information by clinicians is a mechanism to change healthcare delivery and affect patient outcomes., • Identifies and supporting system changes to support improvements in patient care and enhanced workflow and productivity., • Incorporates key ethical concerns such as advocacy, privacy, and assurance of the confidentiality and security of data and information., • Supports decision making of consumers, nurses, and other professionals to achieve safety and advocacy., • Collaborates with Nursing and other disciplines to assure interdisciplinary integration of work processes. Qualifications • Bachelor's Degree in Nursing or related field - required, • 1-3 years of acute-care nursing clinical experience - required, • 1-3 years of Electronic Health Record (EHR) implementation experience (super user, trainer, or implementation project team member) - required, • Strong organization, interpersonal communication and planning skills. (Medium proficiency), • Demonstrated ability to organize and present thoughts logically. (High proficiency), • Ability to work with others to accomplish goals and solve problems. (High proficiency), • Skills in effective project management. (Medium proficiency), • RN - Registered Nurse - State Licensure and/or Compact State Licensure in NYS Upon Hire - required Physical Demands • Standing - Constantly, • Walking - Constantly, • Sitting - Rarely, • Lifting - Frequently, • Carrying - Frequently, • Pushing - Occasionally, • Pulling - Occasionally, • Climbing - Occasionally, • Balancing - Occasionally, • Stooping - Frequently, • Kneeling - Frequently, • Crouching - Frequently, • Crawling - Occasionally, • Reaching - Frequently, • Handling - Frequently, • Grasping - Frequently, • Feeling - Constantly, • Talking - Constantly, • Hearing - Constantly, • Repetitive Motions - Constantly, • Eye/Hand/Foot Coordination - Constantly Working Conditions • Extreme cold - Rarely, • Extreme heat - Rarely, • Humidity - Rarely, • Wet - Rarely, • Noise - Constantly, • Hazards - Frequently, • Temperature Change - Rarely, • Atmospheric Conditions - Rarely, • Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Melrose, NY, United States Department/Unit: AMHS - Clinical Informatics Information Systems & Services Work Shift: Day (United States of America) Salary Range: $86,650.99 - $134,309.04 The Clinical Informatics Nurse utilizes the Tenets of American Nurses Association (ANA) Scope and Standards of practice for Nursing Informatics. The Clinical Informatics Nurse provides expertise in the planning, design, development, training, implementation, communication, maintenance, and evaluation of new or existing functionality related to clinical and business information systems. Working under the direction of the Director of Informatics, CNIO, the Clinical Informatics Nurse integrates nursing/clinical science, computer science, and information science to manage and communicate data, information, knowledge and wisdom in clinical practice. The Clinical Informatics Nurse supports the metaparadigm of nursing through information and data management, and works as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to processes, workflow, policies, and information systems that support clinical practice and operations. The Clinical Informatics Nurse ensures data/information is current with regulatory agency and evidence-based practice standards and incorporates a unique body of nursing knowledge with clinical information systems. The Clinical Informatics Nurse coordinates the collection and reporting of outcome metrics associated with the clinical information systems. This position serves as an internal consultant to all departments to identify and achieve department and organizational goals and provides direct contact with vendors to ensure customer needs are met. Essential Duties and Responsibilities • Designs and supports systems and manages projects directed at improving quality and patient care outcomes using information technology., • Maintains current knowledge of computer applications used within the organization, evolving technologies, and current patient safety literature to guide system modifications and the pursuit of new clinical technology., • Conducts periodic workflow analysis to optimize the use of technology in patient care., • Provides input on clinical functions that are suitable for computer application and ensures the information systems are consistent with professional standards of nursing practice., • Collaborates with the end user throughout the organization on all computer system related initiatives., • Co-Lead and coordinate user group forums to continuously evaluate and improve system functionality., • Collaborates with Director of Informatics, CNIO, CHIO, CMIO, CNO, Nursing Directors, AVPs and managers, Technology and IT staff on special projects., • Utilizes a unique body of knowledge, preparation, and experience aligning with nursing profession., • Incorporates concepts in applications to role of nursing and nurses in the care continuum., • Coordinates the design and promotion of useful, innovative information technologies that advance practice interoperability and achieve desired outcomes., • Considers the impact of technological changes on patient safety, healthcare delivery, quality reporting, and nursing process., • Participates in organization level and divisional committees and work groups to advance technology and patient care., • Collaborates with Nursing Education department(s) to develop training for system enhancements and implementations., • Provides technical support for training., • Identifies and develops “super-users” to provide training and support to other users in the nursing division., • Communicates initiatives and enhancements for Patient Services, organizationally., • Collaborates with Nursing Leadership and Quality Department(s) staff to design documentation tools and technology interfaces that foster safe and efficient care, and satisfy regulatory and accreditation requirements., • Supports Data analytics and understands that real-time application of information by clinicians is a mechanism to change healthcare delivery and affect patient outcomes., • Identifies and supporting system changes to support improvements in patient care and enhanced workflow and productivity., • Incorporates key ethical concerns such as advocacy, privacy, and assurance of the confidentiality and security of data and information., • Supports decision making of consumers, nurses, and other professionals to achieve safety and advocacy., • Collaborates with Nursing and other disciplines to assure interdisciplinary integration of work processes. Qualifications • Bachelor's Degree in Nursing or related field - required, • 1-3 years of acute-care nursing or ambulatory/outpatient clinical experience - required, • 1-3 years of Electronic Health Record (EHR) implementation experience (super user, trainer, or implementation project team member) - required, • Strong organization, interpersonal communication and planning skills. (Medium proficiency), • Demonstrated ability to organize and present thoughts logically. (High proficiency), • Ability to work with others to accomplish goals and solve problems. (High proficiency), • Skills in effective project management. (Medium proficiency), • RN - Registered Nurse - State Licensure and/or Compact State Licensure in NYS Upon Hire - required Physical Demands • Standing - Constantly, • Walking - Constantly, • Sitting - Rarely, • Lifting - Frequently, • Carrying - Frequently, • Pushing - Occasionally, • Pulling - Occasionally, • Climbing - Occasionally, • Balancing - Occasionally, • Stooping - Frequently, • Kneeling - Frequently, • Crouching - Frequently, • Crawling - Occasionally, • Reaching - Frequently, • Handling - Frequently, • Grasping - Frequently, • Feeling - Constantly, • Talking - Constantly, • Hearing - Constantly, • Repetitive Motions - Constantly, • Eye/Hand/Foot Coordination - Constantly Working Conditions • Extreme cold - Rarely, • Extreme heat - Rarely, • Humidity - Rarely, • Wet - Rarely, • Noise - Constantly, • Hazards - Frequently, • Temperature Change - Rarely, • Atmospheric Conditions - Rarely, • Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Optum is seeking a Patient Care Coordinator to join our growing team. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life's best work. Optum Medical has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Working Hours: Monday through Friday from 8:00 am to 7:00 pm, and Saturdays between the hours of 8:00 am to 2:00 pm. This is a 40-hour work week, and the shifts are to be determine by the practice manager upon hire. Location: 930 CLIFTON AVENUE, First floor Clifton, NJ 07013 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • Upload a valid Government issued state ID of patient and patient insurance cards, • Accurate and complete occupational medicine registration workflow, • Consistently correct registration work queue errors, • Confirms and schedule appointments, • Answer telephone calls promptly and courteously, • Perform referral documentation promptly, • Working daily in the claims edit work queue to correct registration errors for submission to insurance companies, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Notify clinical staff of schedule changes as they occur, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed, • Perform other related duties and assignments as required, • Organize and maintains medical records, • Complete new clinical competencies rolled out by the Educational Committee, • Work Independently, and Assist with Clinical duties on a limited basis, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records, • Intermediate level of computer proficiency including MS Word, Excel and Outlook and the ability to use multiple web applications, • Ability to travel to other offices if needed, • Ability to work a 40-hour week schedule, • Monday through Friday from 8:00 am to 7:00 pm, • Saturdays from 8:00 am to 2:00 pm, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NY - New York U.S. Hourly Wage Range: $42.00 - $57.75 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. USA - NY - New York Employee Regular Full time Job Exempt No

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s ___ and ___. I further attest that all information I submit in my employment application is true to the best of my knowledge. NURSING IS HARD WORK. BUT IT DOESN’T HAVE TO BE. At BioLife, nursing can be a challenging, yet fulfilling career. Nursing careers at BioLife are different from many other nursing careers. Here, our Plasma Center Nurses screen and advise donors to ensure they are in good health to donate plasma. In turn, that plasma is used to create lifesaving and life-sustaining therapies received by hundreds of thousands of people with rare and complex diseases. As a Plasma Center Nurse, you get to know our donors while working in a modern, fast-paced, yet laid-back environment. You’ll work alongside friendly teammates who share your dedication to saving lives, and be a part of a supportive, fun culture. You can build a lasting career with us and there are opportunities to advance to management. Nursing doesn’t have to be hard work—at BioLife, it can be a career you love. What we offer: • A diverse culture where you are treated like family!, • No overnight shifts!, • Tuition Reimbursement!, • Paid Training!, • Advancement opportunities!, • A chance to make a difference and save lives without risking your own! About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. This position will require 6-8 weeks of travel for training purposes. All travel expenses for training will be covered by the company and will include cost of flights, rental car, lodging, and meals. Travel home for the weekend may be permitted and can be discussed further in the interview process. Position will be based out of our brand new plasma donation facility in Harlem, NY opening March 2025! Start dates are scheduled for January 2025. OBJECTIVES/PURPOSE The Medical Support Specialist determines donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, donor notification of unsuitable test results. The Medical Support Specialist works under the direct supervision of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the supervision of the Center Physician for medical issues. Ideally, the Medical Support Specialist will be familiar with regulations of the plasma collection industry and/or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). ACCOUNTABILITIES • Donor Eligibility (85%), • Determine donor eligibility accurately and in a timely manner, to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required., • Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physician’s standing orders and donor transport to emergency care facilities., • Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs., • Initiation and investigation of Post Donation Information (PDI)., • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility., • Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs., • Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%), • Conduct pre-placement evaluation of new hires to include assessment of medical history questionnaire., • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable., • Maintain applicable employee medical records., • Member of EHS site committee and assist in training of employees, as required., • Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents., • Administer first aid to employees as needed., • Act as Pandemic Coordinator when authorized by EHS., • Supports investigations associated with pandemic threats within local community as indicated by EHS or Medical Affairs., • May perform all required duties in the area of Medical History (including, but not limited to): (10%), • Greet donors as they enter and exit the donor floor., • Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise • Currently licensed or certified in the state where duties will be assigned: Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA)., • Current Cardiopulmonary Resuscitation (CPR) and AED certification required, • Fulfillment of state requirements (in state of licensure) for basic IV therapy, • Able to satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist, • Minimum of two years in a clinical or hospital setting preferred, • Effective communication skills, • Detail-oriented, • Customer service oriented, • Basic computer skills, • Willingness to work with other Center Medical Team members to ensure coverage of all operating hours Leadership • Integrity, • Fairness, • Honesty, • Perseverance, • Putting the patient at the center, • Building trust with society, • Reinforcing our reputation, • Developing the business, • Effective coaching and counseling skills. Decision-making and Autonomy • Routinely makes decisions determining donor eligibility., • Seeks guidance from Center Physician and Center Management (including Quality) for medium to high impact decisions and urgent matters., • Regularly advises and consults with donors/customers (External), • Coordinates with Center Management team and Quality to ensure successful operation standards are met (Internal) Interaction • Responsible for providing exceptional customer service to donors (external) and fellow employees (internal), • Attend staff meetings and other team meetings as required., • Ability to multi-task and work as a team player., • Attention to detail and ability to work independently, • Effective coaching and counseling skills. Innovation • Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience., • Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen). Complexity • Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment., • Willingness to travel preferred. (less than 10%) EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Bachelor’s Degree, or equivalent graduate of a recognized educational nursing program. Desired: Minimum of two years in a clinical or hospital setting preferred ADDITIONAL INFORMATION • FLSA Classification (US) - Non-Exempt, • Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NY - New York U.S. Hourly Wage Range: $42.00 - $57.75 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. USA - NY - New York Employee Regular Full time Job Exempt No

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Optum Medical has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: 40 hours a week Monday through Friday between the hours are between 8:00 am to 8:00 pm EST. Rotating Saturday schedule between the hours of 8:00 am to 2:00 pm. The shifts are to be determined by the practice manager upon hire. Location: 6017 Bergenline Ave. West New York, NJ 07093 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address and insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • Upload a valid Government issued state ID of patient and patient insurance cards, • Accurate and complete occupational medicine registration workflow, • Consistently correct registration work queue errors, • Confirms and schedule appointments, • Answer telephone calls promptly and courteously, • Collects co-pays or outstanding balances on the date of service, • Perform referral documentation promptly, • Working daily in the claims edit work queue to correct registration errors for submission to insurance companies, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Notify clinical staff of schedule changes as they occur, • Monitor cases to ensure compliance with requirements of third-party payors, • Provide accurate data in compliance with Performance Improvement tracking, • Comply with administrative policies to ensure quality of care, • Track and confirm the clinical staff's receipt of verbal orders as requested, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed, • Organize and maintain medical records, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements, • Complete new clinical competencies rolled out by the Educational Committee, • Ability to cover other offices if needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word), • Bilingual in Spanish and English, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Advertising CLO & Affiliate Network Mastercard Services is responsible for acquiring, engaging and retaining customers by managing fraud and risk, cybersecurity and improving the digital payments experience while providing value added services and using expertise, data-driven insights and execution support. Within Mastercard Services, our Customer Acquisition & Engagement business drives profitable business growth and maximizes customer lifetime value by transforming routine interactions into lasting relationships. We leverage our unique advantages in data, personalization, incentives, and optimization, in addition to our global expertise and scale, to efficiently acquire high value new customers, drive engagement and desired behaviors, and build customer loyalty. Our products encompass a full range of capabilities, including strategic consulting, campaign and creative design and execution, on-going optimization and personalization, rewards and offers, and loyalty program design and execution. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role & Responsibilities: You will demonstrate your expertise at working with Advertising Networks and Aggregators that provide Offers and Content to Publishers. As the expert, you will develop our strategy to scale globally these partnerships. The strategy will include technology, and an operational model that is repeatable to scale and execute to deliver content at scale. You will demonstrate your experience doing this in an agency or network previously and can bring thought leadership on day 1. You will be part of the global Connected Commerce team and will report to the global sales and partnership lead. • Develop the strategy to systematically unlock the power of the network and aggregator partnerships at a global level, while thinking about regional and local nuances., • Understand the technology that is being used today by networks, aggregators, and Mastercard; and where the technology is headed in the future to guide the strategy., • Clearly communicate complex business needs including technology and operations so that the business easily understands and can also communicate that into technical requirements. All About You: • Expert in card-linked offers, and affiliate marketing programs, have established advertising network relationships., • Deep understanding of the network and aggregator ecosystem., • Clearly articulates what will be needed, they have scaled card linked and affiliate offers programs before in a similar capacity., • Experienced at navigating complex organizations with multiple stakeholders, easily shifts the conversation between technology and business teams., • Proven ability to act with a persistent and urgent approach to tasks., • Demonstrated ability to handle multiple projects simultaneously while maintaining a keen attention to detail., • Strong analytical, problem-solving, and cross-functional team-building capabilities., • A Bachelor’s degree is required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $114,000 - $182,000 USD Arlington, Virginia: $114,000 - $182,000 USD Miami, Florida: $99,000 - $158,000 USD New York City, New York: $119,000 - $190,000 USD O'Fallon, Missouri: $99,000 - $158,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Development Overview: Mastercard’s North America (NAM) Small Business segment team is responsible for advancing the company’s efforts to address the needs of small businesses through innovative and business-centric solutions, alleviating small business pain points while driving stickiness and utility for bank, merchant, and fintech customers. The NAM Small Business ‘core products’ are comprised of credit, debit and prepaid card solutions. We are seeking a Senior Specialist, Small Business Partnerships sitting within the NAM Small Business Core team to be responsible for supporting and driving the delivery of the partnership strategy for merchant card benefits and will support benefit innovation and implementation overall on the core. Merchant benefits are critical to the way small business cardholders engage with their cards, their bank, and our brand. The candidate will support the negotiation and management of strategic partner relationships, working alongside the Director of Core & Partnerships and the head of Core Management & Partnerships. They will be responsible for leading the Easy Savings small business offers program within the U.S and helping to drive customer enrollment as well as the acquisition of new merchant offers. They will also support the overall core product strategy as it evolves to continue to meet the needs of businesses. Role and Responsibilities: Manage relationships with merchant partners on our U.S. small business card propositions and oversee key initiatives including benefit UX development and implementation, performance reporting to issuers and leadership, contract amendments, optimization, and more. Support the identification, negotiation, and launch of net new merchant benefits in the core product line. Work with the small business data analyst and Core Product team leads to develop business cases, manage budgets, and gain approvals for new merchant deals. Lead go-to-market efforts with the merchant partners and Mastercard product marketing teams to develop and disseminate marketing materials related to benefit launches and sunsets – including issuer bulletin announcements, B2B2C marketing materials, sales materials, press releases and more. Serve as the main point of contact in the U.S. for the Easy Savings offers program; support new customer enrollment and merchant offers, and partner with Global to define the program roadmap in the region. Serve as a subject matter expert on the core product line and support customer efforts to promote and optimize card benefits. Support the core product team on furtherance of forward looking strategies to grow the business and market share Represent the business narrative and card value propositions to issuing and fintech customers to drive customer promotion of and cardholder engagement in small business core benefits. Work with the team to identify, scope, size, and implement innovative card benefits that alleviate business pain points and drive card engagement All About You: You are passionate about small businesses and are deeply engrained in the card, payments and issuer landscape. You have a solid understanding of network dynamics. You are a team player who thrives in a fast-paced environment, and who can work both independently at times in addition to across large cross-functional teams. You are an excellent written and verbal communicator with superb analytical skills; you are comfortable synthesizing complex information and presenting to senior audiences. You have experience managing partners or external clients, supporting contract negotiations, and building business cases. You have experience navigating data platforms and are comfortable gleaning insights from raw data to build a strategy or narrative. You have strong organizational and project management skills, with the ability to execute against a vision while balancing priorities. You are adept at mobilizing support and soliciting input from cross-functional partners to bridge strategy into execution. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $119,000 - $190,000 USD

Senior Manager, Salesforce Solutions Architect (Revenue Technology) - Capital One Software (Remote) Capital One is hiring a skilled Solutions Architect to join our exceptional team of talented technologists within Capital One Software. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. As a Capital One Solutions Architect, you’ll have the opportunity to be on the forefront of driving transformations within Capital One Software. In this role, you will provide technical leadership for designing and implementing Salesforce and Integrated application solutions which span across Capital One Software. Primary Responsibilities: Architecture & Design * Own the end-to-end Salesforce architectural strategy across Sales, Service, Revenue Cloud, Marketing, and AI/Einstein use cases. * Define data models, integration patterns, API frameworks, and governance standards to ensure a scalable, secure, and future-proof platform. * Balance innovation with technical debt management, ensuring sustainable delivery. Leadership & Collaboration * Lead and mentor Salesforce developers and admins, instilling best practices in coding, design patterns, and DevOps. * Partner with Product Management to translate business requirements into robust Salesforce solutions. * Act as a bridge between RevTech, Platform, and System Integrators, ensuring architectural consistency. Delivery & Governance * Establish and enforce architectural guardrails across multiple Salesforce orgs and connected platforms (GitHub, OnePipeline, Data Lakes, MDM, AI/ML). * Oversee CI/CD practices and automated testing strategies for Salesforce releases. * Ensure compliance with security, data privacy, and audit requirements. Innovation & Future Readiness * Drive adoption of AI/Einstein, predictive analytics, and RevTech integrations (e.g., Gong, Crossbeam, HG Insights, ZoomInfo). * Identify opportunities to enhance customer experiences and revenue outcomes through technology. * Stay ahead of Salesforce ecosystem advancements and emerging technologies. The successful candidate will: * Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company * Exhibit mastery of facilitation and influence across teams, departments and divisions * Enjoy the camaraderie, debates, and learning that comes from working with a team of passionate technologists * See the impact of near term and long term choices, and are great at explaining it * Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities * Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale * Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments * Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience * Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills * Have a background in implementing AI/Einstein features and integrating third-party RevTech tools. * Ability to balance strategic architecture vision with hands-on technical delivery. * Possess strong communication skills with both technical and non-technical audiences. * Experience managing relationships with system integrators and platform teams. * Have a proven track record of influencing product roadmaps and aligning technology with business outcomes. Basic Qualifications: * At least 8 years experience with Salesforce (Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud) * At least 3 years of experience in an architectural leadership role * At least 4 years of experience designing multi-cloud data models and scalable integrations (REST, SOAP, Mulesoft, Kafka, Snowflake, Databricks, etc.). * At least 3 years of experience with CI/CD pipelines (GitHub, OnePipeline, Copado/Flosum) * ADM 201- Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant certification Preferred Qualifications: * 5+ years experience in enterprise data architecture, API management, and identity/security (SSO, OAuth, etc.). * Strong knowledge of APEX, Lightning Web Components, Flows, and SOQL * At least one additional Salesforce certification: Salesforce Certified Technical Architect (CTA) , Salesforce Application Architect / System Architect, or Salesforce Revenue Cloud Specialist Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solution Arch McLean, VA: $225,400 - $257,200 for Sr. Manager, Solution Arch Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solution Arch Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Principal Associate, Support Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. Job Summary: We are seeking a highly skilled and motivated Production Support Principal Associate to join our Capital One Software Support team in a fast-paced Software as a Service (Saas) organization. As a key member of our technical support group, you will play a critical role in ensuring the reliability, performance, and optimal functionality of our SaaS product. The ideal candidate should have a strong background in system engineering, troubleshooting, and customer support. Responsibilities: * Provide advanced technical support for complex issues, addressing system and application-related challenges. * Familiarity with microservices architecture, understanding how to support and troubleshoot microservices-based applications. * Proficient in writing and executing SQL script to extract and analyze data. * Diagnose and resolve software issues in a timely and efficient manner to meet service level agreements (SLAs). * Monitor system performance and proactively identify potential issues before they impact users. * Create and maintain comprehensive documentation related to troubleshooting procedures, system configurations, and support processes. * Share knowledge with team members and contribute to the development of training materials. * Work closely with cross-functional teams, including software developers , product managers and platform engineers to address and resolve complex technical issues. * Collaborate with Level 3 support to perform root cause analysis and contribute to long-term solutions. * Communicate effectively with customers to understand and troubleshoot issues, providing timely updates and resolutions. * Ensure a high level of customer satisfaction through professional and courteous interactions. * Identify opportunities for automation to streamline repetitive tasks and enhance efficiency. * Contribute to continuous improvement initiatives, suggesting and implementing process enhancements. * Participate in on-call rotations to provide 24/7 support for major incidents. * Respond promptly to emergency situations, contributing to swift resolution and minimizing downtime. If you are a highly analytical and collaborative individual with a passion for ensuring the seamless operation of SaaS solutions, we invite you to apply for this challenging and rewarding position. Join us in delivering exceptional support to our clients and contributing to the success of our innovative SaaS products. Basic Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field. * At least 4 years of system engineering experience * At least 3 years of software troubleshooting or software customer support experience Preferred Qualifications: * Experience with scripting languages (Python, Bash) * 3 + years of experience with public cloud technologies * 2 + years of experience using monitoring tools (AWS Cloudwatch, Splunk, New Relic, Solarwinds) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Lead Support Specialist McLean, VA: $117,300 - $133,900 for Lead Support Specialist Richmond, VA: $106,700 - $121,700 for Lead Support Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you’re a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we’d love to hear from you. Key Responsibilities: * Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. * Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. * Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. * Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. * Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. * RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. * Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. * Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. * Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. * Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. * Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: * Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. * Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. * Thought Leadership: Represent the company externally and contribute to industry best practices. * Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: * At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. * At least 4 years in customer-facing roles, acting as a trusted advisor to senior security and IT leaders. * Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. * Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. * Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail. * Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: * 8+ years experience in developing and implementing scalable Customer Trust programs. * 3+ years experience with Third Party Risk Management programs. * Strong business acumen and the ability to translate complex technical concepts into business value. * Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ * Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges. One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices—ranging from hand instruments to state-of-the-art video equipment—within your assigned hospital. As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless. With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health! What you will be doing: Clinical Support: Provide direct, on-site assistance in the Operating Room, Sterile Processing, and Biomed departments at your assigned hospital. Technical and Equipment Management: * Set up and maintain KARL STORZ video systems. * Inspect, troubleshoot, and repair medical devices. * Oversee repair and equipment exchange processes. * Transport, clean, and sterilize instruments after use. Training and Education: Train O.R. staff and support departments on the use and maintenance of KARL STORZ devices. Physical Requirements: Ability to lift, push, and pull up to 25 lbs. Key attributes of an exceptional OES: * Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements. * Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism. * Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information. * Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships. * Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions. What is in it for you: * Relocation Support: • Enjoy generous relocation reimbursement packages to ease your transition. Professional Growth & Development: • Receive financial support to obtain industry certifications (e.g., CST, CRCST). Get reimbursed for certification exam fees and study materials. • Take advantage of ongoing training and educational opportunities to advance your career. Collaborative & Dynamic Work Environment: • Engage in cross-functional collaboration and knowledge sharing., • Benefit from regular feedback, recognition, and support for your growth and development., • Be part of a team that celebrates successes together. Access to Cutting-Edge Medical Technologies: • Work with state-of-the-art medical equipment., • Collaborate with leading medical professionals., • Contribute to innovative solutions that improve patient care. Who we are: KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.

Job Description Transform Smiles and Empower Lives - Join Our Dental Hygiene Teams in East Village & Upper West Side! At East Village Dental Center and Concerned Dental Care of the Upper West Side, we’re proud to deliver exceptional care to our diverse Manhattan communities. Our modern practices combine advanced technology, compassionate teams, and a welcoming environment where patients and providers thrive. Whether you’re an experienced hygienist or a motivated new graduate, this is your opportunity to grow in a supportive, team-oriented setting. We’re hiring multiple Dental Hygienists across both locations, and we offer part-time and full-time opportunities with flexible schedules. Why Join Our Teams? • Competitive Pay: $45-55/hour + incentive bonuses, • Comprehensive Benefits: Medical, dental, vision, 401(k) with match, life insurance, and disability coverage (for full-time with eligibility after 30 days), • Generous PTO: 3 weeks + holidays (for full-time), • Professional Development: CE credits, mentorship, and clear pathways for growth, • Advanced Technology: Digital charting with Denticon, intraoral cameras, and state-of-the-art hygiene equipment, • Supportive Culture: Collaborative teams committed to patient-centered care and your professional success, • Flexible Schedules: Opportunities for both part-time and full-time work to support work-life balance About Our Locations • East Village Dental Center, • 55 Avenue C, New York, NY 10009, • 6 operatories with modern operatories and advanced treatment tools, • Hours: Mon, Tue, Wed, Fri 9AM-6PM | Thu 9AM-5PM, • Located in the vibrant East Village, serving a diverse and loyal patient base, • Concerned Dental Care of the Upper West Side, • 657 Amsterdam Avenue, New York, NY 10025, • 9 operatories with digital charting and Denticon software, • Hours: Mon-Fri 8AM-5PM | Alternating Saturdays 8AM-3PM, • Convenient Manhattan location with a welcoming team environment Your Role as a Dental Hygienist • Perform cleanings, scaling, root planing, and fluoride applications, • Educate patients on oral hygiene practices and preventive care, • Conduct oral cancer screenings and capture/interpret x-rays, • Identify periodontal and restorative needs, working closely with dentists, • Maintain a safe, OSHA-compliant, and patient-friendly environment, • Support seamless patient flow and coordinate follow-ups What You’ll Bring • Associate degree or higher from an ADA-accredited dental hygiene program, • Active NY state dental hygiene license and CPR certification, • 1+ year of hygiene experience preferred, but new graduates are welcome!, • Certification in anesthesia (preferred, not required), • Bilingual skills a plus to serve our diverse communities Interview Process • Step 1: Virtual interview, • Step 2: On-site visit to meet the team Your Career Starts Here Join our East Village or Upper West Side practices and become part of a team where your skills are celebrated, your growth is supported, and your work makes a real difference. Apply today to join a trusted Manhattan practice dedicated to creating healthy, confident smiles! CDC and East Village Dental are proud affiliates of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Registered Dental Hygienist, Oral Hygienist, Dental Health Specialist, Dental Hygiene Practitioner, Dental Hygiene Therapist, Licensed Dental Hygienist, Oral Health Care Professional, Periodontal Hygienist} PIc88e411f3ef0-25405-38615700

Healthcare Support is seeking a travel nurse RN Perioperative for a travel nursing job in Bronx, New York. Job Description & Requirements • Specialty: Perioperative, • Discipline: RN, • Start Date: 10/14/2025, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, • Employment Type: Travel Perioperative Nurse Manager HealthCare Support is actively seeking a Perioperative Nurse Manager for a 13-week contract located in Bronx, New York. Benefits of this Perioperative Nurse Manager with HealthCare Support: • Immediate enrollment in Health Insurance, • Dental Insurance, • Life Insurance, • Employee Assistance Program (EAP), • Access to open investment accounts, • Licensure and certification reimbursements required for the position Resources Beyond the Recruiter with HealthCare Support: • Direct Access to your Payroll Specialist, • 24/7 access to a team of Clinical Professionals, • Career and educational tools within our Ingenovis ACT (Advocacy) Program, • Referral Bonuses Required Qualifications for this Perioperative Nurse Manager Role: • Appropriate licensure within the state, • BLS Certification from the American Heart Association (AHA), • 5+ years of applicable experience, • Master’s Degree from an accredited program required or must be registered in a Master's program with projected graduation date in three years of position acceptanc Details of this Perioperative Nurse Manager Assignment: • Traveler Compensation: $3335.20 gross weekly (includes weekly stipend of $2,497.6), • Local Hourly Rate: $72.41 to $73.41 an hour, • Number of Shifts Weekly: 5, • Expected Weekly Hours: 40 Interested in being Considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. For additional consideration, please email a copy of your most recent resume to and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law. #Ever Healthcare Support Job ID #472384. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: perioperative nurse manager About Healthcare Support Healthcare Support excels at providing a streamlined and red-carpet experience for our travelers. Whether you are a nurse, a therapist, or an allied health professional, our goal is to connect you with top-rated facilities throughout the country and get you on the road to your next adventure. We leverage 20 years of relationships with the industry’s most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems and hospitals to specialty clinics and post-acute facilities, you can work where you want to work and go where you want to go. Not only does HealthCare Support reimburse for relocation and travel costs on your first check, but we also offer license and certification reimbursements required for your assignments so that you can focus on building your career. During your assignment, you’ll have access to medical benefits, 24/7 support from our Clinical Advocacy Team, and a travel team with stateside operations. Your travel team will include a designated credentialing expert to help you navigate every step of the on-boarding process, a payroll specialist who you can communicate with directly, and a skilled recruiter who takes the time to understand your needs and works hard to find the right position for you. Don’t get lost in the shuffle of another overblown staffing agency. Choose HealthCare Support to be your trusted partner that you can rely on for all your travel assignments. We can’t wait to hear about the amazing adventures you’ll have! Pst! Ask us about our Direct Hire Opportunities! Benefits • Vision benefits, • Guaranteed Hours, • License and certification reimbursement, • Medical benefits, • Dental benefits, • Mileage reimbursement, • Employee assistance programs, • Referral bonus, • 401k retirement plan, • Holiday Pay, • Weekly pay

HonorVet Technologies is seeking a travel nurse RN Wound Care for a travel nursing job in Brooklyn, New York. Job Description & Requirements • Specialty: Wound Care, • Discipline: RN, • Start Date: 10/27/2025, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel RN – Wound Care Location: Kings County Hospital, 451 Clarkson Avenue, Brooklyn, NY 11203 Shift: Days – 5x8-Hour (8:00 AM – 4:30 PM) Job Description: The Wound Care RN provides specialized nursing care in the areas of wound, ostomy, and continence management. This role involves patient assessment, care planning, treatment administration, staff education, and collaboration with the healthcare team to ensure high-quality patient outcomes. Key Responsibilities: • Conduct comprehensive health assessments focused on wound, ostomy, and continence care., • Develop and implement individualized plans of care, recommending appropriate medications and treatments., • Assess and document patient responses to wound/ostomy/continence treatments and escalate issues as necessary., • Collaborate with interdisciplinary teams and refer patients to additional disciplines when indicated., • Provide patient, family, and staff education on wound prevention, ostomy care, and continence management., • Initiate preventive measures for patients at risk for pressure injuries., • Participate in unit and hospital-wide Quality Improvement (QI) activities (e.g., incidence/prevalence studies)., • Assist in the selection of wound care supplies, technology, and equipment (including specialty beds and negative pressure devices)., • Maintain cultural competency in care delivery and uphold patient confidentiality., • Support workforce development through orientation, in-service training, and continuing education programs.Requirements, • Experience: Minimum 2 years of Med/Surg experience required; prior wound and colostomy experience strongly preferred., • Education: Associate’s Degree in Nursing (ASN/ADN) from an accredited nursing program required., • Licensure/Certifications:, • Active New York State RN License (Primary Source Verification through NYSED required)., • AHA BLS certification., • At least one current certification in wound/ostomy/continence care:, • Certified Wound Ostomy Continence Nurse (CWOCN) – WOCNCB, • Certified Wound Ostomy Nurse (CWON) – WOCNCB, • Certified Wound Care Nurse (CWCN) – WOCNCB, • Certified Wound Specialist (CWS) – ABWM Founded in 2015, HonorVet Technologies stands as a Service-Disabled Veteran-Owned Small Business (SDVOSB), proudly certified by NaVOBA and the U.S. Department of Veterans Affairs. Our mission goes beyond staffing—we are committed to transforming lives by addressing the critical unemployment challenges faced by veterans. As a Joint Commission-certified clinical staffing agency, we deliver unmatched expertise in placing top-tier healthcare professionals—RNs, LPNs/LVNs, CNAs/CMAs, and NPs—across diverse facilities, including hospitals, clinics, rehabilitation centers, old-age homes, schools, correctional facilities, and more. At HonorVet, we don't just fill roles; we bridge gaps, uplift communities, and honor the ones who served. Benefits • Vision benefits, • License and certification reimbursement, • Continuing Education, • Medical benefits, • Wellness and fitness programs, • Dental benefits, • Guaranteed Hours, • Mileage reimbursement, • Referral bonus, • Bereavement, • Holiday Pay, • Sick pay, • Retention bonus

PRIDE Health is seeking a travel nurse RN Clinical Document Improvement Specialist for a travel nursing job in New YOrk, New York. Job Description & Requirements • Specialty: Clinical Document Improvement Specialist, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Position: Chart Review (Special Investigations Unit Clinical ) Hybrid Position Shift: 9am - 5pm Requirements: 5 years of healthcare fraud detection, investigation, or auditing, & In-depth experience and knowledge of coding regulations including ICD-10, CPT, HCPCS, AMA, etc. Job Description • Review medical records to validate clinical and coding assessments, as well as medical coding, and review healthcare claims to determine the accuracy and compliance of billed codes with relevant regulations, standards, policies, and procedures., • Conduct audits of high-risk claims and billing patterns to ensure adherence to healthcare regulations and MetroPlusHealth policy, and detect potential FW.A, • Assist in preparing documentation for audits, recoupments, compliance/legal reviews, and regulatory inquiries., • Collaborate with other SIU team members to evaluate suspected cases of fraudulent activities, such as over-utilization of services, upcoding, and billing for non-medically necessary services. About PRIDE Health PRIDE Health is the minority-owned healthcare recruitment division of Pride Global—an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry’s leading healthcare organizations. Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Benefits • Weekly pay, • Holiday Pay, • Guaranteed Hours, • 401k retirement plan, • Cancelation protection, • Referral bonus, • Medical benefits, • Dental benefits, • Vision benefits

ARMStaffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Hackensack, New Jersey. Job Description & Requirements • Specialty: Cardiac Cath Lab, • Discipline: RN, • Start Date: 10/20/2025, • Duration: 45 weeks, • 36 hours per week, • Shift: 12 hours, days Shift: 9:00 AM - 9:30 PM Contract: 36 hours (3x12) per week Availability: Weekends and Holidays as needed; On-call required Duration: 13 weeks Job Summary: We are seeking a dedicated and skilled Registered Nurse to join our healthcare team. The Registered Nurse will be responsible for evaluating patients and providing comprehensive patient care. Essential duties include plans, implementing, and documenting nursing care tailored to patient needs while adhering to evidence-based practices. Key Responsibilities: • Evaluate patient care needs and collaborate with physicians., • Develop, implement, and manage individualized patient care plans through initial and ongoing assessments., • Perform therapeutic nursing interventions and manage care for assigned patients., • Document care accurately based on standards of care, patient acuity, and clinical priorities., • Advocate for evidence-based practice care standards and promote innovations in patient care delivery., • Provide centered care in alignment with professional nursing practice models., • Valid Registered Nurse license (NJ State or multi-state compact)., • Basic Life Support (BLS-AHA) certification., • Advanced Cardiovascular Life Support (ACLS-AHA) certification., • Cardiac and vascular procedure experience., • Critical care nursing experience., • Previous experience with EPIC and Sensis systems. At ARMStaffing we take care of our nurses! We offer: • Health & Retirement Benefits: Day-1 access to extensive benefits including Medical, Vision, Dental, Life, and more., • Complimentary Onboarding: We cover all onboarding costs, including Physicals and TITERS. Our onboarding specialist manages your appointments to help you focus on patient care., • On-Call Support: We provide 24/7, 365 days a year support from an experienced clinical team for immediate guidance., • 401k Retirement Savings Plan: Eligible employees may participate in a 401k plan with a 4% company match after a qualifying waiting period., • SIA's Top-50 Fastest Growing Healthcare Staffing Firms — 2019, • SIA's Largest Healthcare Staffing Agencies in the U.S. — 2023, • Top Workplace in the Lehigh Valley — 2022, 2023, • Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics ARMStaffing Job ID #33805288. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Cardiac Cath Lab,07:00:00-19:00:00 About ARMStaffing Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel. \n As a leader in medical staffing, we cover every segment of the healthcare market and take pride in our ability to exceed our clients' expectations. We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. \n We also make it a point to develop and maintain close relationships with staffing and office managers to ensure clear communication and proper placements based on the client's criteria. This allows us to tailor our services to best suit the staffing needs of our clients, while placing our employees in positions that match their abilities and preferences. \n Our goal is to offer unparalleled service to our valued healthcare clients, regardless of facility size or location, and to maintain a top-notch workforce of qualified, dedicated and medical professionals. \n The Experts in Healthcare Recruiting \n\n • Local and travel contracts\n, • Temp-to-perm employment\n, • Direct-hire personnel\n, • Per Diem\n, • Staffing for every segment of the healthcare industry including, RNs, LPNs, and CNAs, and Allied Health Professionals\n, • Long-term contracts, block scheduling and per diem staffing options\n, • 24-Hour customer service and on-call support 365 days a year\n, • Full-time, registered nurse on staff to provide screening, background, and reference checks\n, • Long-term and temporary career options with outstanding employee benefits\n, • Medical Benefits\n, • Company-matched 401K\n\n

This Job at a Glance • Job Reference Id: ORD-131709-CRNA-NY, • Title: CRNA, • Dates Needed: October - Ongoing, • Shift Type: Day Shift, • Assignment Type: OR, • Call Required: No, • Board Certification Required: Yes, • Job Duration: Locums About the Facility A busy hospital is seeking a CRNA for locum tenens coverage. About the Facility Location The facility is located in Westchester County in New York. About the Clinician's Workday The schedule is Monday - Friday from 7:00am - 5:00pm. The cases include General B+B, Neuro/Heads, optional OB, Ortho, and Peds. The supervision ratio is 1:3. OT will be available. The facility has 20 rooms. The EMR system is EPIC. There will be 30 days to privilege. Additional Job Details • Case Load/PPD: VARIES, • Location Type: On-Site, • Prescriptive Authority Required: No, • Government: No, • Percentage Hands On: 0%, • Supervision/Medical Direction: Supervision Why choose LocumTenens.com? Our services are 100% free for clinicians and are designed for a seamless experience with every assignment: • Precision job matching with proprietary algorithm, • Rapid credentialing with Axuall Digital Wallet, • Concierge support with a dedicated clinician deployment specialist, • Digital hub for assignment details

This Job at a Glance • Job Reference Id: ORD-201152-NP-NY, • Title: NP, • Dates Needed: ASAP - 3 months with option to extend, • Shift Type: Day Shift, • Assignment Type: Outpatient; Clinic, • Call Required: No, • Board Certification Required: Negotiable, • Job Duration: Locums About the Facility A Student Health Center is seeking a Family Medicine Nurse Practitioner for locum tenens coverage. About the Facility Location The facility is located in New York City, New York. About the Clinician's Workday This role has a one-week credentialing timeframe and offers a flexible schedule of either two days per week (10 a.m.3 p.m.) or one full day (9 a.m.5 p.m.), with no call. The provider will see 510 patients daily, primarily adults and some older students, ages 17+. Requirements include an active NY license, DEA, and BLS certification. There is no support staff, so the provider will handle vitals, lab work, and blood draws. The ideal candidate should be comfortable with womens health, including pap smears, and preferably be Medicaid enrolled. Experience with a large Hispanic population is valuable, and Spanish-speaking ability is preferred but not required. Additional Job Details • Case Load/PPD: 5-10, • Patient Population: Adults, • Location Type: On-Site, • Prescriptive Authority Required: Yes, • Government: No Why choose LocumTenens.com? Our services are 100% free for clinicians and are designed for a seamless experience with every assignment: • Precision job matching with proprietary algorithm, • Rapid credentialing with Axuall Digital Wallet, • Concierge support with a dedicated clinician deployment specialist, • Digital hub for assignment details

Purpose of Position: Under supervision, and as part of the multidisciplinary team, provides care related to assessment and treatment of patients with wounds, ostomies, continence and foot wounds, as well as patient and staff education and consultation, while ensuring optimal utilization of resources, service delivery, safe patient care, and compliance with all applicable local, state, federal and NYC Health + Hospitals rules and regulations and nursing standards of care. Essential Duties and Responsibilities: 1. Conducts comprehensive assessment and continuous assessment of deep wounds, skin tears, ostomies, severe burns, pressure injuries or bedsores, continence and diabetic foot wounds to determine potential wound complications, immediate treatment needs, and long-term treatment plans; works with other members of the health care team to determine if additional treatments or changes in care are required., 2. Collaborates with clinical providers and health care team to establish individualized, comprehensive plans of care for patients with complex wounds, ostomies, and/or continence conditions based on the patient risks, diagnosis and individual patient needs. Creates a plan of care for the interdisciplinary health care team, including the staff nurses, to follow., 3. Completes a thorough wound care evaluation and documents assessments and treatment recommendation., 4. Provides staff, patient and family education and counseling regarding wound care, risk factors associated with pressure injury, infection prevention, treatment measures and other related issues; provides teaching, guidance and direction to allied nursing personnel in rendering patient care. Refers other acute/chronic skin alterations to appropriate specialty services (i.e., Surgery, Vascular, Podiatry, Dermatology, Plastic)., 5. Develops and implements wound and skin care prevention, and treatment programs, and provides corresponding education to patients, family members/caregivers, and health care setting and allied personnel; evaluates and monitors effectiveness of programs to ensure successful functioning and efficiency., 6. Participates in product evaluation for ostomy and skin care needs for the health care setting to ensure costeffective quality patient care., 7. Participates in the development, evaluation and revision of health care setting policies, procedures, and guidelines related to wound care, based on patient needs, evidenced-based trends, and industry standards., 8. Collaborates with appropriate staff to establish protocols, which support best practices to achieve optimal clinical outcomes. Serves as a clinical expert to provide staff nurses with wound treatment protocols and assists in the education of staff nurses on how to stage wounds., 9. Observes, records, and interprets patient response and wound status, reporting any changes to appropriate members of the health care team; records and maintains nursing care plans and progress notes on patients., 10. Participates in departmental and interdisciplinary conferences, nursing quality committee, and/or quality improvement initiatives relating to wound, ostomy and continence issues., 11. Manages the collection and analysis of all data related to Hospital Acquired Pressure Injuries. Utilizes quality measures of pressure injuries and standards to mitigate risk and drive improvement efforts in the performance of nursing care., 12. If assigned to Community Care, maintains ongoing follow-up evaluation for patients after discharge from the health care setting to provide continuity of care., 13. Performs other professional nursing activities as delegated by nursing service administration. Qualification Requirements: 1.Valid license and current registration to practice as a Registered Professional Nurse issued by the New York State Education Department (NYSED); and 2. Current certification in one of the following: • Certified Wound Ostomy Continence Nurse (CWOCN) issued by the Wound, Ostomy and Continence Nursing Certification Board (WOCNCB); or • Certified Wound Ostomy Nurse (CWON) issued by the WOCNCB; or • Certified Wound Care Nurse (CWCN) issued by the (WOCNCB); or • Certified Wound Specialist (CWS) issued by the American Board of Wound Management (ABWM); or • Wound Care Certified Certification (WCC) issued by the National Alliance of Wound Care and Ostomy (NAWCO)., 3. Holds or obtains a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).

Principal Associate, Support Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. Job Summary: We are seeking a highly skilled and motivated Production Support Principal Associate to join our Capital One Software Support team in a fast-paced Software as a Service (Saas) organization. As a key member of our technical support group, you will play a critical role in ensuring the reliability, performance, and optimal functionality of our SaaS product. The ideal candidate should have a strong background in system engineering, troubleshooting, and customer support. Responsibilities: * Provide advanced technical support for complex issues, addressing system and application-related challenges. * Familiarity with microservices architecture, understanding how to support and troubleshoot microservices-based applications. * Proficient in writing and executing SQL script to extract and analyze data. * Diagnose and resolve software issues in a timely and efficient manner to meet service level agreements (SLAs). * Monitor system performance and proactively identify potential issues before they impact users. * Create and maintain comprehensive documentation related to troubleshooting procedures, system configurations, and support processes. * Share knowledge with team members and contribute to the development of training materials. * Work closely with cross-functional teams, including software developers , product managers and platform engineers to address and resolve complex technical issues. * Collaborate with Level 3 support to perform root cause analysis and contribute to long-term solutions. * Communicate effectively with customers to understand and troubleshoot issues, providing timely updates and resolutions. * Ensure a high level of customer satisfaction through professional and courteous interactions. * Identify opportunities for automation to streamline repetitive tasks and enhance efficiency. * Contribute to continuous improvement initiatives, suggesting and implementing process enhancements. * Participate in on-call rotations to provide 24/7 support for major incidents. * Respond promptly to emergency situations, contributing to swift resolution and minimizing downtime. If you are a highly analytical and collaborative individual with a passion for ensuring the seamless operation of SaaS solutions, we invite you to apply for this challenging and rewarding position. Join us in delivering exceptional support to our clients and contributing to the success of our innovative SaaS products. Basic Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field. * At least 4 years of system engineering experience * At least 3 years of software troubleshooting or software customer support experience Preferred Qualifications: * Experience with scripting languages (Python, Bash) * 3 + years of experience with public cloud technologies * 2 + years of experience using monitoring tools (AWS Cloudwatch, Splunk, New Relic, Solarwinds) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Lead Support Specialist McLean, VA: $117,300 - $133,900 for Lead Support Specialist Richmond, VA: $106,700 - $121,700 for Lead Support Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description ABOUT US New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. SUMMARY New York Edge is seeking passionate and enthusiastic people to fill the role of Basketball Specialist. Basketball Specialists should have knowledge and experience providing targeted, skill, and age-appropriate instruction, coaching, and mentorship to youth in New York Edge’s after-school camp program. WORK SCHEDULE * 9-15 hours per week. * Monday through Friday -- 2:30 pm - 5:30 pm ESSENTIAL JOB FUNCTIONS * Motivate students to be active daily. * Ensure daily activity lesson plans and projects are structured, age-appropriate, and have clear learning goals based on the provided sports and physical activity guide. * Maintain communication with the Program Director and Center for Sports and Wellness regarding the calendar of programs, leagues, tournaments, and special events. * Motivate and encourage students to participate in organization-wide sports activities. * Establish and enforce safety rules for behavior and procedures for maintaining order among the students for whom they are responsible. * Instruct participants on the activities' principles, techniques, and safety procedures and show how to use materials and equipment properly. * Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students. * Prepare facilities for group activities. * Evaluate activities to determine if they are producing the desired results. * Adapt teaching methods and instructional materials to meet students' needs and interests. * Promote and ensure the progressive development of student skills * Promotes positive character development in all youth * Most New York Edge Basketball Specialists are expected to provide support during Academic hours. * Adapt each activity to ensure safe participation in the space provided. REQUIRED SKILLS * Must be knowledgeable and skilled in basketball and have prior experience successfully teaching and instructing youth. * Must have knowledge and prior experience as a basketball specialist * Prior experience teaching and instructing youth preferred * Must be able to follow a curriculum * Must be responsible, reliable, and punctual! * Excellent communication and interpersonal skills are required. * May be required to walk up and down stairs. * May have to lift or move objects/materials as needed. * Work is performed mostly within a New York City Public School but may be required to interact with the community at-large during trips or events. QUALIFICATIONS * High School Diploma or Equivalent required; some college preferred * A minimum of one year of work-related skill, knowledge, or experience is required. * A minimum of one year of teaching experience is required. * Must have passion for New York Edge's mission and demonstrated interest in education and youth development. * Candidates qualified to lead instruction in more than one activity are also preferred. The Basketball Specialist will be required to report to the school building and interact with staff, students, parents, and school administration. At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Title of Position: Entitlement Specialist FLSA Status: Non-exempt Department: Transitional Salary: $26.23 per hour Reports to: Program Director Positions reporting to this position: N/A Purpose of the position: The Entitlement Specialist is responsible for providing direct service to clients at Win West. The Entitlement Specialist will act as a liaison between the client and governmental agencies. The Entitlement Specialist will provide guidance and assistance through the application submission process and ensure there is necessary follow up to obtain entitlement support. The Entitlement Specialist is require to facilitate regular group meetings. Responsibilities: • Must screen all clients to assess their eligibility for both private and/or governmental benefits., • Assist the client in completing all applications necessary to apply, appeal and maintain governmental and/or private benefits., • Escort clients to HRA, Social Security and all governmental agencies as necessary, • Maintain and encourage confidentiality with respect to HIPPA Laws., • Prepare clients for rehousing options through financial education., • Maintain all client records including using WIN’s proprietary system and CARES, • Facilitate weekly group meetings, • Prepare all mandated reporting as required by supervisor, contract agency and funding agency, • Other special projects and responsibilities, as needs. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments including apartment viewings and on public transportation, as needed., • Must manage time well and maintain all data and records for large case loads Qualifications: • B.A. in Human Services or related field, • Experience with entitlement systems and processes, • Excellent organizational, verbal and written communication skills, • Experience working with the mental health population, • Solid computer skills required, including Microsoft Office suite and Outlook • Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind., • Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively. • Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients. • Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client’s departure, • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job DescriptionSalary: 50,000 Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the clients departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Title: Senior Case Manager Location: TBD Pay Range: $30.21 per hour (effectively $55,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The Senior Case Manager plays a pivotal role in overseeing the comprehensive operations of our program, collaborating closely with the Case Manager Supervisor. This entails planning, development, implementation, monitoring, evaluation, and continuous enhancement of procedures. The Senior Case Manager will provide daily supervision and guidance to the Housing Specialist, Employment Specialist, and Intake Specialist, ensuring seamless coordination under the guidance of the Case Manager Supervisor. Primary Job Responsibilities/Duties: The Senior Case Manager will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a focus on effective conflict resolution., • Accompany clients to housing viewings, HRA appointments, and facilitate check pickups from DHS or HRA., • Collaborate with the Housing Specialist to prepare and submit housing packets and applications., • Participate actively in shaping departmental goals, objectives, policies, and procedures, offering insightful recommendations for improvements., • Assist the Case Manager Supervisor in guiding a team of case managers in crafting independent living plans, discharge plans, and post-care programs., • Provide direct supervision, monitoring, and evaluation of team members, ensuring proficient execution of daily, weekly, and periodic tasks., • Deliver crisis intervention and emergency services as the need arises., • Oversee case managers to ensure the provision or arrangement of all necessary and appropriate services, including housing, employment, and therapeutic placements, verified through thorough chart audits., • Conduct monthly chart audits and diligently follow up to ensure compliance with OTDA, DHS, and NAICA regulations., • Maintain accurate and organized supervisory case notes, referrals, and associated documentation., • Tackle facility-related challenges diplomatically and facilitate conflict resolution., • Generate timely and comprehensive progress reports on a weekly, monthly, quarterly, and annual basis., • Collaborate with external agencies and individuals concerning resident records, rights, and responsibilities., • Plan and execute community outreach initiatives and related activities., • Act as a liaison and representative for engagement with community organizations, as needed., • Review and assess initial intake and assessments for clients., • Manage a caseload of clients based on the census., • Review and approve work and dorm passes for clients., • Contribute actively to case conferencing and client review processes., • Provide ongoing case management and counseling, extending up to one year beyond client departure. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with 8 or more years of direct social service experience., • Excellent understanding of the challenges faced by homeless and special needs populations., • Expertise in case work and case management methodologies., • Demonstrated commitment to the mission of NAICA, Inc., • Proven ability to collaborate effectively with diverse groups., • Strong organizational acumen, meticulous attention to detail, and operational efficiency., • Display of maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization. Sunday through Thursday Sunday 8am-4pm Monday 2pm-10pm Tuesday, Wednesday and Thursday 9am-5pm

Job Description Job Title: Family Specialist Classification: Non-Exempt Status: Full-time, 9AM-5PM (hours may vary) Reports to: Senior Program Director Location: Mott Haven Section, Bronx, New York Salary: $27.47 - $32.96 Objective: The Family Specialist has the lead responsibility for integrating family goals and services with the tasks of all team members and for providing family psychoeducation individually and in groups. They are also responsible for assisting with the planning, organizing and enrollment into education services for children living with their parents in residential sites. The Family Specialist must have the ability to develop trusting relationships with knowledge of child development and also assist parents with locating supportive resources for the families and coordinating educational opportunities for their children. The Family Specialist will work as a member of an interdisciplinary team in supportive housing serving individuals impacted by chronic medical conditions including HIV and AIDS as well as serious mental illness and substance abuse disorder. Position Type: This is a full-time position with a variable schedule based on the needs of clients. This will involve flexible evening hours. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • In coordination with the Senior Case Manager, ensure families have access to high quality community health, mental health and substance use services., • Build partnerships with parents and families to ensure that children receive well matched educational services as well as any needed support or intervention services., • Assist with the transition of children to Pre-K, Kindergarten, Middle School and High School and help parents with completing the school application process., • Support families through the application process for college-bound youth or those seeking vocational or trade training., • Attend school meetings such as IEP and parent teacher night when needed., • Design and implement workshops for parents including those that develop parenting skills, promote better relationships and empower families to participate as active members of the community., • Participates in community initiatives to develop and maintain relationships and identify families for participation., • Participate in meetings with social services staff to coordinate services and generate ideas to support families and their children., • Attend trainings and staff meetings, as required., • Document all client work in confidential electronic records., • Complete reports as directed by supervisor., • Perform other job-related duties, as assigned. Required Education and Experience: • Bachelor's degree from an accredited school with a minimum of 2 years' experience providing education or social services to families is required., • Experience working for the New York City Department of Education or Educational Programs preferred., • Experience advocating for families., • Must have strong interpersonal and communication skills, including excellent writing ability, demonstrated organizational skills and the ability to perform complex tasks with limited supervision., • Must have strong computer skills in Microsoft Office & Zoom., • Preferred. Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness, • Preferred. Some knowledge and experience in working with early childhood mental health and adult disability services. Work Environment: This job operates in a supportive housing site and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Provide on-going training and personal assistance to Community Habilitation participants with disabilities with the intent of promoting independence and community inclusion. Work with minimal supervision, provide training, role modeling, structured routines and specialized assistance as outlined in each participant’s habilitation plan. As much as possible, routines will be individualized, based on the participant’s choice of activities and aimed at empowerment and inclusion in the community. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Community Habilitation Specialist will include but are not limited to the following: • Adhere to ethical principles including the agency’s mission statement and the standards of conduct., • Provide support to participant in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills activities based on participant desires, parameters of the program, and their individualized community habilitation plan., • Assess the interests, abilities, strengths and limitations of the people we support., • Follow dietary guidelines as directed in habilitation plan., • Provide personal care consistent with participants skill level and as outlined in the habilitation plan (including bathing, grooming, toileting, dressing, laundry, etc.)., • Demonstrate sensitivity and responsiveness to the people we support., • Work with supervisors and co-workers to meet program needs., • Develop an appropriate rapport and work effectively with the circle of support of the people we support., • Keep written and verbal information shared with team members regarding a participant confidential in accordance with HIPPA regulations., • Work with other service providers within the community in a professional manner., • Participate in regular staff meetings and required trainings., • Carry out responsibilities as assigned by the program manager (i.e., doctor’s appointments, religious observances, banking, budgeting, session notes, goal plans, etc.)., • Utilize pro-active approach to avert crisis situations., • Utilize on-call supervisor to receive instruction and report emergency situations., • Provide opportunity and advocacy in the areas of continuing education, technology access, communication systems and emotional well-being., • Research community resources and provide linkage to increase inclusion within the community of the people we support., • Foster independence and autonomy., • Other duties as assigned. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write and speak English., • Computer literacy at a level that will accommodate training in and utilization of Electronic Medical Record software., • Ability to implement a prompting hierarchy and write observant and detailed notes for each session performed by employee., • Flexible schedule to meet participants needs., • Willing to travel to the homes of the people we support or meet them in the community., • Successful completion of required in-service training., • Must participate and meet established requirements in a date base check through the Division of Criminal Justice Services as defined by the State of New York, Office of People with Developmental Disabilities, and Chapter 575 of the Laws of 2004., • Must participate in successful database checks through the State Central Registry of Child Abuse and Maltreatment, HHS Office of Inspector General, Excluded Parties List System, New York Office of Medicaid Inspector General and Specially Designated Nationals. EDUCATION and/or EXPERIENCE • High school diploma required., • Some college and experience working with people with disabilities preferred. COMPENSATION: $20.25/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: The Case Planner provides comprehensive case management services for all youth who reside in their respective Site i.e. Non-Secure Placement or Limited-Secure Placement facility and their families. The Case Planner should be committed to a service philosophy and objectives that is youth-centered and outcome focused. The position is demanding and highly interactive with the youth and their families, staff and community. Case Planners must be comfortable working with youth and families in the context of the facility, the office and in the community of origin. The Case Planner will maintain a caseload of 15 youth both in the facility and in the community on aftercare. The role of the Case Planner is to streamline services and service plan goals, guide the discharge readiness planning beginning once youth are placed, and follow through with the youth/family in the application of the service plan in the community. Case management responsibilities include all necessary tasks to complete case file reviews, case planning, family engagement, and group service delivery. Case Planner is responsible for developing and maintaining meaningful contact with youth, their families, and service providers for medical, mental health, social, educational, and other related service needs. Additionally, Case Planner will work with interdisciplinary team to lead discharge planning and ensure coordination of service delivery throughout the youth’s commitment in the program. The aim in programming is to create a nurturing, supportive environment which redirects the youth to make positive life changes. This will be achieved by promoting interventions and rehabilitative approaches that are evidence based/informed and therapeutic. The goal is to reconnect youth with family and community while enhancing public safety. Job Responsibilities: · Responsible for development of a comprehensive service plan for each youth and the youth’s family or other adult resource. The service plan will be completed in collaboration with the team members, PPS workers and with the youth and his/her adult resources in the Family Team Conference. · Work with the case planning team (Education Specialist, and Support staff), the youth, the family and PPS and any other service provider to develop a discharge plan as part of the service plan. · Schedule family visits within 24 hours of admission to the agency and ensure all parties are aware of any scheduled visits. · Collaborate with the Program Directors to Supervise family visits/phone calls including interaction between youth and family as needed. · Engage the family members throughout the assessment process and complete FASPs, SPRs, Plan Amendments, court reports and other case related assessments as scheduled. · Responsible for meeting required ACS completion dates for accurate progress notes, FASPs, visits, court reports and any other documentation required. · Document all progress notes in Connections within 5 calendar days. · Implements creative strategies for involving family members in the service planning process. · Monthly home visits to engage and assess the family in collaboration with ACS. In addition, complete initial and discharge home assessments. · Works collaboratively with interdisciplinary team and other program/division/support staff. Maintain efficacious working relationships with staff involved in the service planning and provision process: Youth Specialists, Mental Health Therapist, Educational Personnel, Court and Legal Representatives, Medical Personnel, etc. · Attend court hearings and prepare reports as required to be submitted before and at the hearing. · Primarily responsible for the development, documentation, and maintenance of all case records within your caseload. · Provide necessary referrals for families in need of housing, health, mental health, preventive services or other community-based services. · Support the principles of all Evidence Based Models with the objective of teaching youth to make positive, lasting changes in their behavior. · Lobby and advocate energetically for the appropriate educational placement for each youth. · Network with other agencies to stay informed about services. · Work closely with Quality Improvement to ensure CQI (continuous quality improvement) of services rendered. · Attends all court hearings as a liaison and makes recommendations in court. · Maintains knowledge of the juvenile justice system and issues affecting youth. · Supports, and participates in, the group interaction process. · Has flexibility to work some weekend and evening hours based on the needs of youth and families. · Understands the YLS (Youth Level of Service) Risk, Needs & Responsivity framework and can identify criminogenic need and responsivity factors. · Participate in all required meetings including but not limited to treatment team meetings, staff team meetings, administrative team meetings, family team conferences, supervisions, recreational and family engagement activities (i.e. Community Team Conferences, Family Night, Release Ceremonies, etc). · Collaborate biweekly with the Placement & Permanency Specialist (PPS) about the youth’s adjustment and progress in program and while on aftercare, including any high risk/safety concerns. · Participate in all agency, ACS/CTH and program training and supervision. · Model reliable, supportive and positive relationships to help youth navigate challenges and achieve their goals. · Model professionalism and respectful behavior in both the community and in facility. · Advocate for youth and families with external stakeholders · Collaborate with Credible Messenger, Therapist and or Fair Futures team to continue to provide case management services to youth on aftercare. · Other duties as assigned Qualifications · Bachelor’s degree in social work or related field required. · Strong knowledge of ACS mandates · Prior experience working NSD or NSP population, a plus. · 2+ years’ experience in Case Management for Child Welfare. · Advanced knowledge of Connections (CNNX) required · Bi-Lingual Spanish Required · Strong writing skills, including competency with progress note completion · Familiar with family court procedures. · Must be able to pass the Safe Crisis Management (SCM) training. Supervisory Responsibility No Work Environment: The Case Planner will be based out of an NSP or LSP facility and be solely responsible for youth in families from that facility. In addition to community field work hours for home passes and home visits. Position Type/Expected Hours of Work: This is a full-time 35 hour per week position. Daily schedule and hours will fluctuate to meet the needs of the program. The Case Planner will be responsible for maintaining their own schedule appropriate to the needs of the program and youth served, which include day, evening and occasional weekend hours. This a on call as needed position Travel (if required): NSP and LSP youth/families reside in NYC and surrounding areas. The Case Planner will be required to travel, navigate NYC/surrounding neighborhood roads/public transportation system and complete casework contacts in families’ homes, facilities, court, schools, and other service providers. The Case Planner is also required to drive, transport youth with other staff members and escort family members. Physical Requirements: Must be able to pass SCM training. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description Hamilton-Madison House is a nonprofit settlement house dedicated to improving the quality of life of its community, primarily the Two Bridges/Chinatown area of Manhattan's Lower East Side. The House provides a wide range of programs and services designed to enhance the quality of life for all residents of the Two Bridges/Chinatown area and throughout New York City’s five boroughs, including childcare, youth development, senior services, behavioral health, and immigrant and community services. More information on Hamilton-Madison House can be found at . The primary role of the Accounting Specialist is to support the Finance staff in managing day to day financial transactions, budgeting and reporting. Responsibilities: • The Accounting Specialist is responsible for providing accounting support for Hamilton-Madison House’s government contracts, including budgets, financial reporting, preparing vouchers and justifying expenses for drawdowns, • The Accountant will also assist with the monthly close process, financial reporting, collaborate with colleagues of the Finance Department regularly, pitch-in for colleagues as needed, and provide excellent support to staff across the organization., • This role reports to the Chief Financial Officer (CFO) and requires a high level of accountability and responsibility., • Process HMH bi-weekly payroll and other payroll related duties as assigned by the CFO, • Responsible for recording and processing Accounts Receivable, daily banking transactions, • Assist with updating Accounts Payable, cut checks and issue other payments, as necessary, • Assist with monthly closing of the books and with general entry, • Assist with preparation of financial statements (monthly, quarterly and annual) and supporting schedules, • Assist with the preparation of financial reports for submission to funding sources as needed, • Support financial analysis and compliance with internal policies and procedures consistent with Generally Accepted Accounting Principles (“GAAP”)., • This role requires great attention to detail, a strong ability to multi-task and work independently, and the ability to prioritize and meet deadlines., • 2-3 years of relevant work experience, preferably within the finance department of a nonprofit organization, • Bachelor’s degree in Accounting or Finance, • Excellent financial analysis skills, • Proficiency with Microsoft Office applications; advanced Excel skills are required, • Highly organized and detail oriented; able to plan, manage and successfully complete multiple concurrent projects with deadlines. Hours: Monday to Friday, 9am-5pm, 35 hours per week (In-Person) Posting Date: August 12, 2024 Application Deadline: Until filled We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays. Hamilton-Madison House is an Equal Opportunity Employer

Job Description Job Title: Case Coordinator Job Summary: CASES is on the lookout for a Case Coordinator to join our Supervised Release Program. The Case Coordinator involves initiating Supervision Introduction/Orientation sessions with new entrants to outline necessary supervision conditions. The Case Coordinator will support participants in adhering to supervision schedules and legal proceedings, conduct regular assessments to identify service needs, and create collaborative service plans. The Case Coordinator emphasizes providing strength-based, gender-specific, and culturally sensitive services, guided by the principles of risk, need, and responsivity. The aim is to reduce recidivism, foster community treatment engagement, and assist participants in achieving their personal goals for recovery and integration. The Case Coordinator should excel in teamwork, collaborate closely with a Peer Specialist, and be prepared for court duties and community fieldwork within NYC. Strong organizational and communication skills, along with efficient task prioritization, are essential. The initiative seeks to pioneer innovative methods to aid those in the Supervised Release Program facing significant challenges, ensuring their functional and programmatic success. Salary: The salary range for the Case Coordinator role is $57,680 a year. *Night/Weekend Differentials an additional $2,500 per year. Shift Hours: Varies from Monday - Friday from 9am to 5pm and/or 1pm to 9pm or Tuesday - Saturday from 9am to 5pm and/or 10am to 6pm. Location Address: Various locations throughout NYC inclusive of community field work. Workplace Flexibility: Hybrid What You Will Be Doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Conduct Supervision introduction/orientation meetings with new participants to review supervision conditions within 24-48 hours of release., • Coordinate reporting schedule and the mandatory methods of communication required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns and identify behavioral changes. Implement support that may reduce likelihood of any pretrial arrests., • Conduct service need assessments. Examine psychosocial needs and problems, including the severity of mental and substance use disorders that may affect participation, engagement, and the individual motivation in continuing in supervision and treatment plan., • Link participants to treatment based on their eligibility, preferences. Provide escort to community services as needed., • Bachelor’s degree or equivalent experience., • Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources., • Problem solving techniques and motivational interviewing and case management approach skills to help motivate and engage individuals in any needed process of change., • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • Bilingual in Spanish/English is a plus. CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 4. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining, • professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems, and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward, • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policiesMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. Case Manager Trainee: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Scattered Site Housing Program provides 270 scattered site-housing units to HIV/AIDS Services Administration (HASA) clients. All the units are leased in the agency’s name. Sixty-seven units are dedicated for families and 203 units are for single individuals. The program has two components to assist clients succeed in housing, socials services and operations. Case management staff focusses on removing barriers to maintain medical care and achieve viral suppression by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focuses on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy. Position: Bilingual Spanish Case Manager Reports To: Assistant Program Manager Location: 19 Winthrop Street, Brooklyn NY 11225 What The Bilingual Spanish Case Manager Does: • The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment., • Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Escort clients to appointments (educational, medical, social service, etc.), • Assist clients in completing applications for benefits and entitlements and monitors outcome of process., • Collect all required documentation and create client files., • Conduct a minimum one home visit per month., • Report any repair issues to the Housing Specialist., • Monitor clients’ living conditions., • Meet required monthly projections., • Provide all required information for the completion of monthly program reports., • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Nx8laQGTGz

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description Responsibilities Shift: Monday to Friday (10:00am - 6:30pm) & Saturday (8:00am - 4:30pm) with a day off during the week (employee's choice)Job description Job Title: Physician Services Coordinator Reports to: VP Operations FLSA Status: Non-exempt, hourly. Job Summary The Physician Services Coordinator is an assistant to the LHR Radiologists. The employee interacts closely with radiologists throughout the day monitoring queues and assigning cases. The employee communicates with the Technical and Clerical Teams to ensure that exams are read in a timely manner. This employee is also the liaison to the Marketing Team and the referring physician community to expedite same day reads. Essential Duties and Responsibilities • Assist radiologists, as needed., • Assist Medical Director, as needed., • Assist VP of Physician Resources & Development, as needed., • Monitor Dashboard (unread exams). Assist in resolving issue so exam can be read., • Monitor chairs throughout the day., • Open/close chairs, redistribute cases., • Assign phantom credits, as needed., • Prepare daily pre-fetch for mammography., • Monitor WC/No Fault pending cases and re-distribute daily. Assign over-reads, as needed., • Work with radiologists to expedite addendums., • Follow-up on text, email, spark and patient portal messages. Assign cases to “stat” readers., • Work with Marketing Teams to get older cases read., • Work with Team Leads/ICMs to clear yellow stickers so exams can be read., • Prepare Monthly Days Worked Spreadsheet for Business Development. Minimum Qualifications, Education and Experience • High school diploma or general education degree., • Excellent oral and written communication skills., • Ability to read, write, and comprehend medical terminology., • Willingness to learn specific processes and terminology., • Work independently with minimal supervision., • Extremely organized and detail oriented., • Ability to apply common sense understanding to carry out detailed and sometimes complex written or oral instructions., • Outstanding customer service skills with both internal and external customers., • Strong ability to interface with all levels of individuals., • Demonstrate high level of confidentially and professionalism., • Follow HIPAA, compliance, privacy, safety and confidentiality standards at all times., • Complete job responsibilities in a quality and timely manner., • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors., • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance., • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA., • Follows OSHA regulations, RadNet and site protocols, policies and procedures., • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times., • Practices universal safety precautions., • Promotes good public relations on the phone and in person., • Adapts and is willing to learn new tasks, methods, and systems., • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines., • Consistently adheres to the time management policies and procedures., • Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting reaching with hands and arms, using hands and fingers, handling, constant talking, and hearing. Visual acuity to read computer screens and written materials. Also, must be able to lift over 50 pounds, occasionally. All employees are to assist and participate as members of a lift assistance team (for special accommodation patients or any patient requiring assistance onto a table or equipment placement) to initiate or complete an exam or procedure. Working Environment Representatives work in a medical office setting with low to moderate noise level. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Youth Enrichment Services (YES) engages school-aged youth between 12 and 21 years old in programming and supportive services that change the culture around violence and encourage positive youth development. YES is delivered in and around schools in neighborhoods with a high prevalence of community violence. YES staff actively recruit and engage youth who are vulnerable to system involvement and may be at risk for interpersonal violence or who have experienced community violence. Position: Outreach Worker Reports To: Assistant Program Director Location: Multiple Locations What The Outreach Worker Does: • Facilitate structured sessions during the school year, providing workshops, group discussions, or mentorship activities focused on topics such as conflict resolution, violence prevention, and positive youth development., • Work closely with safety staff to identify and engage at-risk youth., • Serve as a visible, approachable presence during school hours to build relationships with students., • Detect, interrupt, and mediate conflicts involving students both inside and outside the school., • Respond to crisis situations promptly, deescalating conflicts and preventing violence through intervention and mentorship., • Collaborate with school personnel and local law enforcement to address incidents and identify recurring "hot spots" for potential conflicts., • Provide safe passage for students at least twice weekly (four times weekly for campus schools), ensuring a visible and supportive presence along common routes to public transportation and other high-risk areas., • Assist in identifying and addressing conflicts that arise during dismissal or early after-school hours., • Actively recruit high-risk youth into the program, providing ongoing support to address their needs and challenges., • Establish trust-based relationships with participants, offering guidance and encouragement to help them navigate personal and academic challenges., • Mentor participants on prosocial behaviors, life skills, and conflict resolution., • Support marketing efforts, including distributing program materials to the school and surrounding community., • Document participant interactions, outreach efforts, and mediation activities, maintaining accurate and confidential records., • Participate in regular team meetings and required training sessions to stay informed of program updates and best practices., • Support program events and activities, providing on-the-ground assistance and mentorship to participants., • Maintain open communication with the Lead Mediation Specialist and staff to ensure effective service delivery and perform other duties as assigned by the Lead Mediation Specialist or Program Director.Minimum Education/Experience Required:, • Relevant experience as described above, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite. Status: Part-time (Seasonal) CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 1fs1f6T1E9

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager work directly on the reunification process of the child along other stakeholders as per ORR Policy and Regulations. The Case Manager ensure all the child needs (medical, legal, educational, and emotional,) are meet while in care. The caseload assigned as per ORR regulations is up to 8 cases per case manager. What You’ll Do · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Works closely with Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Follow up with legal service providers regarding the timely submission of any documentation or correspondence needed for the legal relief process. · Maintains professional and timely communication with stakeholders including , GDIT, Legal Service Provider, The Young Center, ICE regarding the child case. · Performs discharge and release functions to ensure that each youth has a safe, appropriate and prompt release plan. · Documents weekly client contacts and maintain case files up to date and audit ready in accordance with regulations. Ensure all ORR, OCFS, and Education mandates and requirements are met. · Works collaboratively with the Clinical Team in approaching each child’s case. · Ensure that home visits to foster parents occur, assessing for comfort and safety of the child and that all pertinent information is relayed appropriately to foster parents. · Participates and attends all required weekly staffing with GDIT/ORR and program related meetings. · Maintains knowledge of issues affecting UC and provide immediate support in tandem with clinical when needed. · Collaborate with all other POH departments and maintain closely communication to ensure a holistic approach to meeting the child needs. · Supports and participates in individual and group supervision. · Participates in the implementation of PBIS to promote and reinforce a positive social culture with all people supported and staff at POH. · Some evening and weekend hours as per ORR mandates. · Performs other duties as assigned. Your Qualifications · Bachelors in a Human Services field. · Minimum one year of experience in case management field (preferred). · Knowledge of child welfare and immigration-related legislation. · Excellent verbal, and written communication and organizational skills are essential. · Proficient in Microsoft Office suite, knowledge of MyEvolv recommended · Bilingual (English/Spanish) a must · Valid Driver's License with a clean driving record Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Office/Field for foster home visits Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in office (, 4 days in office, 1 day remote) including assigned weekend coverage (remote). A few times a month, case managers might be assigned in advance a 2pm-10pm shift (remote) to ensure 7-day case management services as required by ORR. The office is located in Brooklyn, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionSalary: GENERAL NATURE OF POSITION: Provides case management, to assist mental health, substance abuse and dual diagnosis clients. Assist clients to access medical, educational, social, prevocational, and rehabilitative or other needed community services for eligible individuals. Provides crisis intervention services for clients in various situations. Works with interdisciplinary treatment team to assist the clients in their recovery and management of chronic mental illness, substance use, chronic health disorders and compliance with court requirements, etc. In the spirit of the program, assist the client in accomplishing his/her goals. ESSENTIAL JOB FUNCTIONS: • Provide a safe and welcome environment for people to visit., • Answer phone calls and inquires concerning the program., • Maintain strict confidentiality guidelines regarding all clients, conversations and referrals., • Manages and intensive case load of 15-20 client files, • Responsible for performing intake interviews and document data on all residents that reside at said site., • Coordinates services with Clinical Director, Counselor (Interns), team members, primary care and specialist physicians, legal representatives/ guardians, Departments of Mental Health and Alcohol and Drugs staff, probation, parole, pre-trial services, departments of citizen services and other community services/ organizations to assure the individuals access to services, the services, and the service delivery system., • Assists clients in obtaining housing, financial assistance, health care and other community supports., • Assists clients in completing applications for services, assistance, ID cards, etc., • Provide outreach activities to identify potential clients who have been referred through Drug Court, SAI, Detox Centers, etc., • Assist in developing materials and provide rehabilitation workshops on wellness, health, education, family relationship, relapse prevention, etc. for clients., • Participates in a team environment to provide 24/7 client support, • Follows respective documentation standards and documents all activities according to program requirements., • Records services in respective system, maintains client files and completes monthly activity reports., • Performs related work, as required., • Must be willing to work weekends and/or holidays as needed. QUALIFICATIONS: Required and Preferred Education and Experience: • High School diploma., • Ability to work with diverse populations., • Good oral and written English skills., • If an individual is in recovery, five-six years of sustained recovery is required., • Computer skills: Microsoft Office and web-based application., • Experience with criminal justice system a plus. Physical Requirements: • Ability to lift 35 pounds, • Occasionally required to stand and walk General: • Must successfully pass a background check prior to hire

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Housing Navigation for LGBTQ+ Youth provides case management and housing navigation towards permanent housing for LGBTQ+ youth. The program also provides Independent Living Skills (ILI) training for clients. Position: Case Manager/Housing Specialist Reports To: Program Manager Location: 1259 Flatbush Avenue, Brooklyn NY 11226 What The Case Manager/Housing Specialist Does: • Provides counseling and individualized case management to LGBTQ+ homeless youth, will the goal of obtaining affordable permanent housing. Conducts needs assessment, intake and public benefits eligibility screening., • Assists individuals with access to public benefits by completing all necessary applications via ACCESS HRA. Offers support and guidance in completing all applications, as well as all necessary escorts., • Collaborates with CAMBA shelters and prevention programs to actively engage young people on the street and at places where LGBTQ+ homeless, runaway and street-based youth congregate in order to connect them to services., • Provides internet-based outreach by using social marketing websites to inform youth of CAMBA services., • Formally collaborates in coordinating services with other agencies/organizations providing services to our clients., • Cultivates relationships with schools, community-based organizations and coalitions by attending community events and by facilitating informational groups for our targeted population at other organizations., • Completes 2010E Supportive Housing applications for those clients that qualify., • Assists clients in identifying low income, affordable and market-rate apartments to successfully transition from street homelessness into more permanent housing alternatives., • Accompanies clients to supportive housing interviews, housing viewings, independent housing viewings, and lease/program agreement signings., • Develops and maintains housing resources to assist clients in securing appropriate permanent housing., • Works with clients to ensure that they are appropriately equipped for the housing search and for maintaining the housing that they find., • Identifies apartments for client placement that meet safety and health standards of the City of New York, and escorts clients to apartment viewings., • Helps with negotiation of leases., • Ensures that landlords outfit all apartments with requisite working equipment and appliances., • Maintains up-to-date charts to reflect the client’s status in the housing process., • Inputs all provided client related services into program’s assigned database, • Participates in administrative and staff meetings as requested., • Provides all required information for weekly/monthly/quarterly/annual reports to CAMBA management and/or to funders., • LGBTQ+ cultural competency, • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a history of homelessness., • Experience in housing placement, outreach, entitlements, and case management., • Experience working with LGBTQ+ youth., • Experience facilitating groups., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Familiarity with trauma-informed care and harm reduction Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Yzcfx26yV3

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Youth Enrichment Services (YES) engages school-aged youth between 12 and 21 years old in programming and supportive services that change the culture around violence and encourage positive youth development. YES is delivered in and around schools in neighborhoods with a high prevalence of community violence. YES staff actively recruit and engage youth who are vulnerable to system involvement and may be at risk for interpersonal violence or who have experienced community violence. Position: Outreach Worker Reports To: Assistant Program Director Location: 2021 Bergen St, Brooklyn, NY 11233 What The Outreach Worker Does: • Facilitate structured sessions during the school year, providing workshops, group discussions, or mentorship activities focused on topics such as conflict resolution, violence prevention, and positive youth development., • Work closely with safety staff to identify and engage at-risk youth., • Serve as a visible, approachable presence during school hours to build relationships with students., • Detect, interrupt, and mediate conflicts involving students both inside and outside the school., • Respond to crisis situations promptly, deescalating conflicts and preventing violence through intervention and mentorship., • Collaborate with school personnel and local law enforcement to address incidents and identify recurring "hot spots" for potential conflicts., • Provide safe passage for students at least twice weekly (four times weekly for campus schools), ensuring a visible and supportive presence along common routes to public transportation and other high-risk areas., • Assist in identifying and addressing conflicts that arise during dismissal or early after-school hours., • Actively recruit high-risk youth into the program, providing ongoing support to address their needs and challenges., • Establish trust-based relationships with participants, offering guidance and encouragement to help them navigate personal and academic challenges., • Mentor participants on prosocial behaviors, life skills, and conflict resolution., • Support marketing efforts, including distributing program materials to the school and surrounding community., • Document participant interactions, outreach efforts, and mediation activities, maintaining accurate and confidential records., • Participate in regular team meetings and required training sessions to stay informed of program updates and best practices., • Support program events and activities, providing on-the-ground assistance and mentorship to participants., • Maintain open communication with the Lead Mediation Specialist and staff to ensure effective service delivery and perform other duties as assigned by the Lead Mediation Specialist or Program Director., • High School Diploma or High School Equivalency and two years of applicable experience, • Relevant experience as described above, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Equally at home conversing with gang members, community activists, law enforcement personnel, and public officials., • Familiarity with the Brownsville community challenges of teens and young adults there; strongly preferred., • Understanding of sensitivity and commitment to working with families of youth that have experienced gun related trauma., • Lived experience related to violence or justice system involvement, offering authenticity and relatability when mentoring participants. Compensation: $25.75 hourly Status: Part-time (35 hours biweekly) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR JTKToUwE52

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description Position Title: Case Manager Department: New Jersey Program & Services Reports To (Title): Coordinator of Bridges Program Cost Center: Dept. 598 Position Type: Associate (4 - 9 yrs experience) Supervising Staff: General Purpose: Provide case management services to youth enrolled in Bridges to Employment program. Connect youth with service according to their Individual Service Strategy (ISS) plan, in order to support informed and individualized connections to education, training, WIOA programs, DVRS supported employment, military, pre-apprenticeship and apprenticeship, and unsubsidized competitive employment. Complete required documentation for all services as outlined by the grant. Essential Functions: • Work with Team for Outreach efforts to enroll youth eligible applicants., • Review new eligible applicants; send start letter/email within 5 business days of receiving new applicant to schedule intake., • Follow up on new applicants that do not come to their first & second appointment, collect paperwork, employable ID, and ISS Plan– not more than 15 days after receiving applicant information., • Explain and review all GW policies, procedures and handbook to new referrals, provide tours (if applicable) and overview of services., • Complete required documentation (including Intakes, ISS Plans, Progress Notes, and other required documentation) within specified timeframes., • Connect & schedule each youth for intake/registration with local county One-Stop Career Center, • Obtain documentation from One-Stop Career WIOA Youth determining eligibility., • Register each youth with local county DVRS office for Vocational Rehabilitation Services., • Administer assessment to obtain interest/needs of youth and CASAS Goals (as needed) to assist in determining realistic and attainable vocational goals. In addition to determining level of academic functioning., • Score and compile all vocational test material and complete evaluation/observation summary reports., • Connect youth (as needed) to supportive services, benefits counseling and legal services. Follow up and document outcomes as needed., • Complete case notations on a daily basis related to consumers’ behaviors, attitudes and/or characteristics observed during services., • Completes all progress notes per the progress note and paperwork compliance procedure., • Ensure all youth participate in career guidance, planning and counseling (Career Scope), • Ensure all youth participate in employability and workplace reading training with Vocational Specialist, • Ensure all youth participate in Financial Literacy Education (Your Money Your Goals) with Vocational Specialist., • Enter all youth information into Foothold Awards system., • Assist youth with job exploration and career development as needed., • Upload all assessment data in the respective File for each youth in Foothold Awards System, • Maintain good relationships and communication with local school districts, DVRS and One-Stop offices., • Organize and prioritize daily, weekly and monthly schedule. Maintain all appointments on the Outlook calendar., • Serve as an agency representative at community and social service meetings., • If fluent in another language, may be asked to translate on behalf of team as needed., • Exercise good judgment and discretion in all communication and when making decisions that impact individuals, the group of individuals, and/or in crisis situations., • Develop and maintain positive & productive relationships with coworkers, supervisors, and other colleagues, individuals, parents & caretakers, support teams, and partners., • Become familiar with CARF regulations. Assure services provided and documentation maintained is CARF compliant. Qualifications: • Bachelor degree from an accredited school in related field required., • 1 year of experience in mental health, vocational rehabilitation, or case management preferred., • Intermediate Word, Excel and Outlook preferred, • Excellent communication and written skills, • Highly organized self-starter, excellent organizational and administrative skills. Must be able to prioritize and multi-task, • Navigate and negotiate through difficult situations, • · The Case Manager reports to the Coordinator of Bridges., • Lifting a minimum of 30 lbs. Ability to stand, bend and lift., • May work in the field for outreach and meetings with partners.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager Supervisor oversees the case managers to ensure the timely and safe reunification of the unaccompanied children in the program. What You’ll Do · Directly supervises case managers in the UC program · Ensures that case managers are in compliance with all mandates as required by ORR. · Works closely with Lead Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Provides weekly supervision to the case managers. · Review all cases before they are submitted to ORR for release · Facilitates team meetings and trainings · Completes ORR reports and tracking grids on a weekly basis Completes All Case Management Requirements for Children on Caseload: · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Performs discharge and release functions to ensure that each youth has a safe and appropriate discharge plan. · Ensures that children are represented at their court hearings and that information is provided to Catholic Charities of NY for their legal representation of the children. · Documents client contacts and other case required paperwork in an accurate and timely manner in MyEvolv and in accordance with regulations. · Ensure all ORR, OCFS, and Education mandates and requirements are consistently met. · Complete internal audits to ensure that the case files meet the requirements of standards set by OCFS and ORR. · Assist in facilitating training and shadowing for new case managers. · Works collaboratively with different teams and departments within the POH division and across the organization. · Participates and attends all required program related meetings and conferences. · Works effectively with other professionals in the field. · Maintains knowledge of issues affecting UC youth. · Supports and participates in the group interaction process. · Cover some evening and weekend hours as needed. · Performs other duties as assigned. Your Qualifications · Master’s degree in the behavioral sciences, human services or social services fields preferred or bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience. · Knowledge of child welfare and immigration related legislation · Excellent verbal, written communication and organizational skills are essential · Proficient in Microsoft Office suite · Bilingual (English/Spanish) a must Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support/follow up as necessary. The office is located in Bronx, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.