Telemarketer - State Farm Agent Team Member
26 days ago
Houston
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: Daniel Lottinger - State Farm Agentis hiring a limited number of full-time, in-office Insurance Sales team members to support our growth in Property & Casualty (P&C) and Life and fill the role of Telemarketer - State Farm Agent Team Member. We’re looking for motivated, coachable people who want to build a long-term career—starting with strong training and continuing with hands-on coaching. If you enjoy connecting with others, solving problems, and working toward measurable goals, you’ll fit right in. You’ll learn to build relationships, serve customers, and turn opportunities into policies—supported by a team that wants you to succeed. RESPONSIBILITIES • Generate new business by executing a structured activity plan, including:, • Inbound lead follow-up, • Outbound calling and outreach, • Prospecting and converting qualified leads into opportunities, • Manage customer accounts by keeping customer and policy details accurate and up to date in the CRM/database., • Support customers with:, • Policy questions and general inquiries, • Policy changes and updates, • Clear guidance on coverage options and next steps, • Partner with underwriters to help applications and requests move forward efficiently and support timely policy issuance., • Maintain follow-through by tracking performance, documenting calls/statuses, and ensuring next steps are completed so leads don’t slip away., • Represent the agency professionally with strong communication and a customer-first mindset at every touchpoint.EXPECTATIONS, • Be on time and ready to perform—this is an execution-focused role where effort shows., • Be coachable: you’ll receive feedback; your responsibility is to apply it quickly and keep improving., • Be a team asset: communicate clearly, collaborate, and help maintain a positive office culture., • Bring energy and ownership every day—be the best version of yourself and take pride in your results., • Stay consistent with daily activity (calls, follow-ups, and next steps) to build pipeline and meet goals.QUALIFICATIONS, • Team player with a competitive spirit and a positive attitude., • Excellent customer service and communication skills (friendly, clear, confident)., • Strong organizational skills and attention to detail—accuracy is essential in insurance., • Basic computer skills and comfort working in a CRM/database., • Previous experience at an insurance agency is a plus, or being currently P&C and/or Life licensed., • Prior sales and/or call center experience is a plus., • Bilingual Spanish/English is a plus.LICENSE REQUIREMENT This is a licensed Insurance Sales position. You must have or be able to obtain both: • Property & Casualty (P&C) License, • Life License