Maintenance Manager
4 days ago
Hempstead
Job Description Job Summary: As a Maintenance Manager, you are responsible for overseeing the maintenance operations of residential properties. You will lead a team of maintenance technicians, ensuring that properties are well-maintained, safe, and in compliance with regulations. Your role involves managing maintenance schedules, coordinating repairs, and ensuring timely resolution of maintenance issues to uphold property value and resident satisfaction. Responsibilities: Maintenance Operations Management: • Develop and implement maintenance plans and schedules for routine inspections, preventive maintenance, and repairs., • Coordinate and prioritize maintenance tasks to ensure timely completion and efficient use of resources., • Conduct regular inspections of properties to assess maintenance needs, identify issues, and ensure compliance with safety standards and regulations. Team Leadership and Supervision: • Recruit, train, and supervise maintenance technicians, ensuring they have the skills, resources, and support needed to perform their duties effectively., • Delegate maintenance tasks and responsibilities to maintenance staff, providing guidance and feedback as needed., • Foster a positive and collaborative work environment, promoting teamwork, accountability, and continuous improvement among maintenance staff. Vendor and Contractor Management: • Oversee relationships with external vendors, contractors, and service providers, including negotiating contracts and ensuring quality of work., • Obtain bids and proposals for maintenance projects, evaluate vendor performance, and ensure compliance with contractual agreements., • Coordinate with vendors and contractors to schedule and oversee repairs, renovations, and capital improvement projects. Budgeting and Cost Management: • Develop and manage maintenance budgets, forecasting expenses, and identifying cost-saving opportunities., • Monitor maintenance expenses, review invoices, and ensure accurate accounting and budgetary compliance., • Identify long-term maintenance needs and assist in planning and budgeting for capital expenditures. Resident Relations and Customer Service: • Respond promptly to maintenance requests and emergencies from residents, ensuring timely resolution of issues and minimizing disruption., • Maintain open communication with residents regarding maintenance activities, schedules, and progress updates., • Address resident concerns and complaints related to maintenance issues, providing exemplary customer service and fostering positive resident relations. Documentation and Reporting: • Maintain organized records of maintenance activities, work orders, repairs, and equipment inventory., • Prepare regular reports on maintenance performance, including maintenance expenses, work order completion rates, and tenant satisfaction. Qualifications: • Bachelor's degree in facilities management, engineering, construction management, or related field preferred., • 4 or more years of experience in maintenance management, facilities management, or related field, with supervisory experience preferred., • Strong knowledge of building systems, construction methods, and maintenance best practices., • Excellent leadership and interpersonal skills, with the ability to motivate and manage a diverse team., • Solid understanding of budgeting, cost control, and financial management principles., • Proficiency in computerized maintenance management systems (Yardi) and other relevant software., • Strong problem-solving and decision-making abilities, with a focus on customer service and tenant satisfaction., • Valid driver's license and reliable transportation may be required. Additional Requirements: • Willingness to work flexible hours, including evenings, weekends, and on-call duties, as needed., • Ability to prioritize tasks, manage multiple projects simultaneously, and work effectively under pressure., • Certification in maintenance management (e.g., Certified Maintenance Manager) a plus. Working Conditions: • Involves physical tasks such as lifting heavy objects, climbing ladders, and standing for extended periods., • Work can be performed both indoors and outdoors, in various weather conditions. Job Type: Full-time Pay: $92,000 - $102,000/annual Expected hours: 40 per week Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8 hour shift, • Evenings as needed, • On call, • Weekends as needed Work Location: In person