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The Direct Support Professional is responsible for assisting individuals with developmental disabilities and/or other impairments to live as independently as possible within the community. The position is required to maintain a professional and positive attitude while encouraging people we support to pursue their personal interests at home and in the community. Due to the Direct Support Professional’s involvement in all aspects of people we support daily living, this role requires confidentiality of the individuals’ personal information in accordance with HIPAA regulations; strong communication skills to work effectively with the people we support, families, co-workers and within the community; ability to problem-solve and evidence good judgment in implementing plans of service. This position requires current IRI driving authorization, AMAP, SCIP-R and Standard First Aid/CPR certification. RESPONSIBILITIES: ❖ Be familiar with individual resident’s ISP, Res Hab Plan, Goal Plans, Behavior Modification Plan, etc. ❖ Assist individuals with ADL and other independent living skills in accordance with plan documents. This assistance may take the form of full support, partial support or verbal prompting, as well as behavioral interventions as indicated in the behavior management plan. These tasks may include grooming, housekeeping, budgeting, shopping, etc. according to support needs of the individual. ❖ Promote and advocate for individualized services and implementation according to the plan. Document service provision as indicated in plans and regulations including but not limited to res hab goals, behavior data, sleep charts, logbooks, etc. ❖ Ensure protective oversight is provided to the people we support in accordance with their Plan of Protective Oversight. ❖ Accompany the people we support on community outings. ❖ Communicate with other program staff via the communications logbook and attendance at staff meetings. ❖ Work collaboratively with other members of staff in maintaining a positive, encouraging environment to support the people we support. Participate in interdisciplinary team meetings to assist in the development of a person-centered plan. ❖ Adhere to all federal, state and city regulations regarding service provision and documentation. ❖ Report all incidents as per IRI policies and procedures. ❖ Conduct fire drills and document results in accordance with supervisor’s instructions. ❖ Attend staff meetings and trainings on an on-going basis to increase knowledge for the individuals we support and best practices. ❖ Maintain certifications and driving authorization. ❖ Additional duties as assigned by supervisor. ❖ Often the requirement to work overtime is mandatory to ensure that proper personnel coverage is maintained at IRI facilities. ❖ Ensure that proper staff ratio is maintained at all times which may necessitate a change in your work schedule, and or location. QUALIFICATIONS: Minimum Education: High School Diploma or GED Minimum Experience: • Good interpersonal skills and commitment to assisting individuals with disabilities., • At least 6 months experience working in an environment with people., • Ability to become certified in AMAP, SCIP-R, Standard First Aid /CPR. Valid NYS driver’s license with less than 6 points. Preferred Experience: • One year experience in a Human Services, preferably in an OPWDD setting., • Experience assisting individuals in areas of ADL skills, community inclusion, and goal implementation.
Remote Customer Service Representative Location: Remote (U.S. based) Job Type: Part-Time or Full-Time About Us We’re a growing organization dedicated to supporting individuals with resources, benefits, and financial help while they search for meaningful work. Our mission is to make sure everyone has access to tools that improve stability and opportunity. Position Overview We’re looking for motivated and reliable individuals to join our team as Remote Customer Service Representatives. In this role, you’ll provide friendly, professional support to people who need help with applications, basic program questions, and connecting to resources. This is a great opportunity for job seekers who want to gain experience, work from home, and access additional career benefits while helping others. Responsibilities Respond to customer inquiries via, email, or phone. Guide individuals through simple application processes. Provide clear information about available resources and programs. Maintain accurate records of interactions. Represent the organization with professionalism, empathy, and respect. Qualifications Strong communication skills (written and verbal). Ability to work independently and stay organized. Comfortable using common computer tools (email, chat, forms). Prior customer service experience is helpful but not required. A genuine interest in helping people. Benefits Work from anywhere (remote). Flexible scheduling. Access to hardship grants and support programs. Opportunities to build skills and grow within a mission-driven community.
Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more. Key Responsibilities: Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits) Respond to inquiries via email and messaging platforms , based on client needs Participate in paid training to ensure a smooth onboarding experience Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones) Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism) Qualifications: Previous experience in customer service roles Must be a U.S. resident Strong, clear, and personable telephone communication skills Availability to work during U.S. business hours Benefits: Paid Time Off (PTO) Healthcare coverage Opportunities for performance-based advancement This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company.
Medical Receptionist – Join Our Ophthalmology Team! Looking for a stable, long-term role in healthcare? Our well-established ophthalmology practice is hiring a full-time Medical Receptionist to be the welcoming face of our offices. You’ll spend 4 days a week in Park Slope and 1 day a week in Brighton Beach (Thursdays). What We Offer: -Competitive pay: $17–$21/hr (based on experience) -Steady schedule: 35–40 hours/week -Supportive, professional team environment -Long-term growth opportunity in a respected practice Your Role: -Greet and assist patients with professionalism and care -Schedule appointments and verify insurance coverage -Collect co-pays/deductibles and process billing details -Manage phones, emails, and medical record requests -Keep the office running smoothly with strong multitasking and organization What We’re Looking For: -1+ year of front desk experience in a medical office -Familiarity with EMR systems (eClinicalWorks a plus) -Excellent communication skills (verbal & written) -Friendly, dependable, and detail-oriented -A team player interested in a long-term position How to Apply: -Please forward your resume with a cover letter stating why you would be a good fit for this position. -Initial interviews will be via Zoom, followed by an in-person interview for selected candidates.
Position Summary: We are seeking a friendly, detail-oriented individual to join our team as a Florist/Front Desk Associate. This dual role combines creative floral design with excellent customer service and administrative support. You will assist in daily floral operations, greet customers, answer inquiries, and ensure smooth front desk operations. Key Responsibilities: Floral Design & Shop Duties: Create, arrange, and maintain floral designs according to shop standards and customer requests. Care for flowers and plants (watering, trimming, conditioning, and monitoring inventory). Assist with unpacking, processing, and stocking floral shipments and supplies. Prepare arrangements for walk-in orders, deliveries, events, and special occasions. Keep the floral workspace clean, organized, and presentable. Front Desk & Customer Service: Greet and assist customers in person, over the phone, and via email. Provide product knowledge, help customers select flowers, and take custom orders. Process transactions (cash, credit card, POS system) accurately. Schedule and coordinate deliveries; communicate with drivers and customers. Answer general inquiries and resolve customer concerns in a professional manner. Administrative & Support: Maintain records of orders, invoices, and payments. Manage front desk organization, including phones, emails, and appointments. Assist with marketing efforts (social media updates, promotions, window displays). Support the team with other shop tasks as needed. Qualifications: Previous experience in floral design or customer service preferred (training available). Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer and POS system knowledge. Attention to detail with a creative eye for design. Flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs and stand for extended periods. Work Environment: Creative and customer-focused setting. Hands-on role with a mix of design, customer service, and administrative duties. Collaborative team environment with opportunities to learn and grow.
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
Location: 250 West 18th Street Summary: This position is responsible for the implementation and monitoring of the service delivery of the internship piece under the Learning to Work contract. Delivery of contractual services such as facilitating seminars; preparation of lessons and materials, development of worksites and partnerships, and data keeping, to strengthen participants exposure to job readiness and career exploration. This position will serve as liaison between internship sites, the program and students. Essential Duties and Responsibilities include the following. Other duties may be assigned. Develop and maintain internship partners Conduct internship sites visits once a month. Maintain contact with worksites once a week via telephone or email Create and update internship site list and contact information. Monitor worksites to ensure interns are having positive, safe, and age-appropriate work experiences. Place 90 students in subsidized internships during the academic year Assist students to complete applications and any necessary paperwork for internship placement. Monitor students’ performance and completion of evaluation. Assist students with completion and submission of timesheets. Log interns’ work hours on digital workforce platform. Create and maintain all interns’ files. Interns at placement Create and maintain a working-alliance with all interns. Conduct site visits to monitor interns’ work performance and check-in with supervisors. Track students' academic progress using report cards and attendance reports. Monitor attendance patterns and provide outreach to students via phone calls/meetings; conferences with student’s advocate counselor and guidance counselor as needed. Responsible of inputting all internship related services in tracker: worksite information, job descriptions, intern number of hours work, and seminar attendance. Facilitate LTW Weekly Seminar Create curriculum/lesson for seminar on topics of Work Readiness, Financial Literacy, and Career Exploration. Track interns' attendance in seminar. Assist students with non-paid community service opportunities throughout the academic year; assist with any paperwork required; track students volunteering and hours completed. Provide job shadowing placements to students not participating in subsidized internships. Build partnerships with local companies to plan industry visits. Prepares community service letters upon completion. Assist in the process of outreach, recruitment and admission Assist in the admissions process (open houses, orientation, etc.) Graduate Students Aid graduating students with search for employment after graduation. Assist in resume & cover letters writing. Qualifications: Education and/or experience required: Bachelor's degree in related field required. Prior experience in the social service field. At least 2 years of experience working in the field of youth development. Proficient in Microsoft, Word and Excel. Pay: $30.00 Hourly Position Type and Expected Hours of Work: Days and hours are generally Monday to Friday 8am-4pm. This is a full-time position will require evening and occasional Saturday hours to monitor after school and summer programs and attend special events. Skills and Competencies required: Strong communication, organizational, and administrative skills. Ability to work well independently as well as part of a team. Ability to handle multiple tasks. Bilingual, English and Spanish/Arabic/French/Chinese preferred. Commitment to the mission of Catholic Charities Community Services. Demonstrate leadership ability.
Dees Auto Center 571 Pennsylvania Avenue, Elizabeth, NJ 07201 We seek a candidate with the following qualifications for an office position: • Proficiency in estimating vehicle damage and providing detailed photographs., • Familiarity with diagnostic scanners, programming, pre- and post-scan procedures., • Excellent phone communication skills, including the ability to take estimates, prepare invoices, and follow up with customers., • Proficiency in invoicing and submitting documents via email or portals., • Experience in managing work assignments and making decisions regarding vehicle prioritization., • Ability to multitask and prioritize tasks effectively., • Knowledge of TURO fleet maintenance and inventory management. The work schedule is as follows: • Monday to Friday: 8 AM to 6 PM, • Saturday: 8 AM to 3 PM Sundays are off. P.S. Depending on the workload, Employees must be willing to stay a few hours here and there to ensure that we catch up on our work.