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  • Phoenix Tech Solutions
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    About Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development

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  • Freedom Health Associates, LLC
    Freedom Health Associates, LLC
    Freedom Health Associates, LLC
    hace 2 meses
    Jornada parcial
    Cliffside Park

    Key Responsibilities: • Perform clerical, bookkeeping, and data entry tasks to maintain accurate records and ensure compliance with contractual requirements., • Manage accounting records for receipts and disbursements, ensuring accuracy and timeliness., • Answer phone calls and direct inquiries to appropriate departments, providing excellent customer service., • Handle correspondence via fax, email, and mail to support communication and operational needs. Required Skills and Qualifications: • Proven experience in administrative or clerical roles.., • Strong attention to detail with excellent organizational skills., • Proficient in data entry., • Effective communication skills, both verbal and written., • Ability to multitask and adapt to changing priorities in a fast-paced environment. Job Type: Part-time Pay: $16.00 - $18.00 per hour Schedule: 4 hour shift 8 hour shift Work Location: In person

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