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Job Description As a Financial Advisor you’ll be part of our entrepreneurial system with the freedom to provide solutions for your clients from a broad portfolio of innovative products. You’ll have access to powerful sales tools and a large resource network so you can focus on activities that get results. A Financial Advisor with us has more avenues to provide to their clients. This also means you are CRIA licensed (Corporate Registered Investment Advisor). Requirement options for CRIA: Series 65 (pre and post 2000 exams); Series 7 and Series 66; At the time the application is filed, the applicant is current and in good standing: CFP, ChFC, PFS, CFA, CIC. Responsibilities • Prospecting for clients through referrals, personal observation and networking, • Developing and maintaining long-term relationships with clients, • Fact gathering and needs analyses to arrive at client-centric financial solutions, • Strong interpersonal skills and customer service focus, • Experience working with vlients virtually, • Market development/networking abilities, • Presentation and organization skills, • Strong work ethic, self-motivated and goal-oriented, • BA, BS, and/or graduate degree or equivalent work experience required Benefits Results-driven compensation and access to a competitive benefits package available for qualified Financial Services Professionals including medical, dental vision, life and disability insurance, 100% company funded pension plan and 401K. In addition, the company’s strong and growing network of financial professionals helps clients make good financial decisions for the long term. LOCATION: Newport Beach, CA and Virtual

Job DescriptionBecome a Financial Representative with Thoroughbred Advisors! Who is Thoroughbred Advisors? With local offices in Latham and Queensbury, we represent a diversified family of financial services companies. Thoroughbred Advisors is a growing force in the Capital Region and we believe that family, friends and the experiences we share make life worth living. Thoroughbred Advisors offers a unique independence regarding access to services and resources, in addition to independence of thought, and the development and transfer of knowledge, all delivered within a relationship building process that inspires action. We can teach you what you need to know to create a life for yourself and your family that you likely didn’t realize was possible through this avenue. Financial Representative Responsibilities: • Cultivate and strengthen relationships with individuals, including; professionals, state/municipal employees, newlyweds, families, members of the armed services, business owners, and more., • Offer comprehensive financial planning and/or focus on specific areas of need including: Advisory Services, Retirement Analysis, Insurance, Estate Strategies, Employee Benefits and Business Continuation Strategies., • Deliver high quality planning, technology, and service experience to existing and growing clientele utilizing the specific Thoroughbred Advisors' Financial Planning Process., • Specific, holistic method for gauging and developing the financial wellness plans for each individual client.Our Desired Candidate:, • You are dependable, competent, inquisitive, motivated, efficient, active and accurate., • You are personable, approachable, generous and caring, with a natural ability to connect and communicate with others and inspire others to be passionate about things you believe in., • You are likely a college graduate but never majored in economics or finance and may have little to no experience in the Financial Services Industry., • You have a track record of success in some area of your life, whether you are capped out the earning potential of your current position or were selected as “Teacher of the Year.”What’ s in it for you?, • Opportunity for support and sponsorship in attainment of both required licensure and desired additional certifications., • Top notch training and development, that is priceless for those who are new to the industry, as well as seasoned professionals. (Mentoring and joint work opportunities are available as needed but are not mandated.), • Access to thousands of products, planning tools and behind the scenes support to implement each client’s tailored strategy., • Full Time Representatives have access to W-2 employment, including; health, vision and dental benefits, as well as highly competitive pay out percentages., • Those who meet and succeed set goals have been rewarded with yearly national and international training trips., • Income is determined by your efforts; each representative has access to professional facilities with up to date technology for inspiring client meetings., • Flexible scheduling to accommodate each individual’s life circumstances. Securities, financial planning and investment advisory services are offered solely through Registered Representatives and Investment Adviser Representatives of Equity Services, Inc. (ESI), Member FINRA/SIPC, 333 Westchester Avenue, South Building Suite 3302, White Plains, NY 10604 914.428.4000. Thoroughbred Advisors, LLC is independent of Equity Services, Inc. Candidates seeking to offer these services will need to obtain the same registrations, TC94294(0317)P. Recruiting Purposes Only Must be legally able to work in US Job Types: Full-time, Part-time Pay: $15,000.00 - $150,000.00 + per year Benefits: 401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insuranceProfessional development assistanceRetirement planVision insurance Schedule:Mostly Monday to Friday, you set your own meetings and schedule Supplemental Pay:Bonus payCommission pay COVID-19 considerations:To keep our team and clients as safe as possible, we have a variety of virtual meetings and trainings available. Education:Bachelor's (Preferred)High school diploma/GED (Required)Experience: Financial Services: 1 year (Preferred)Customer relationship management: 2 years (Preferred)

Job Description Interviewing Now For Sales Position Take Charge Of Your Career National Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve. At National Income Life, we are dedicated to protecting New York families. With roots going back to 1900, our parent company, American Income Life is one of the largest providers of supplemental insurance coverage to labor unions, credit unions and associations around the world. We pride ourselves in providing a topnotch customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry-and senior level applicants to join our family of sales representatives. Benefits To You A career with National Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. Qualified Candidates Will Have • Ability to complete the licensing process, • Motivation to succeed, • Desire to build your own business In addition to Agency Office classroom and field sales training, National Income Life offers supplemental coaching and training, with resources available online via computer or smart device. Videos and articles provide mentorship by leading sales professionals on how to present our products with confidence.

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Health Insurance Navigator to join #TeamMVP. This is an opportunity to d ive into a role where your passion for community outreach , strategic engagement , and your love for your community can flourish. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company., • The ability to speak more than one language preferred (for example, English and Bengali, Hindi an/or Spanish)., • An Associate degree or equivalent combination of education and related experience., • The availability to work full-time, virtual with daily local travel (some evening and weekend hours required)., • Must have a valid driver's license., • Curiosity to foster innovation and pave the way for growth., • Humility to play as a team., • Commitment to being the difference for our customers in every interaction. Your key responsibilities: • Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP)., • Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories., • Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory., • Generate, track, and convert qualified leads and referrals into MVP customers., • Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact., • Navigate the local landscape with required travel , embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint., • Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being., • Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer. Where you'll be: • Remote with local travel (this role is salary plus incentive and travel reimbursement) Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Bilingual Health Care Sales Enroller to join #TeamMVP. This is an opportunity to d ive into a role where your passion for community outreach , strategic engagement , and your love for your community can flourish. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Two or more years in a customer service or sales environment , with some experience in the health care industry such as a hospital, medical office, or health insurance company., • The ability to speak more than one language ( for example, English and Bengali, Hindi an/or Spanish )., • A n Ass ociate degree or equivalent combination of education and related experience., • The a vailability to work full-time, virtual with daily local travel (some evening and weekend hours required)., • Must have a valid driver's license., • Curiosity to foster innovation and pave the way for growth., • Humility to play as a team., • Commitment to being the difference for our customers in every interaction. Your key responsibilities: • Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP)., • Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories., • Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory., • Generate, track, and convert qualified leads and referrals into MVP customers., • Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact., • Navigate the local landscape with required travel , embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint., • Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being., • Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices., • Remote with local travel (this role is salary plus incentive and travel reimbursement) Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Job Description Job Title: Lab Computing Analyst Location: 101 Customer Site Street, Albany, NY 12207 Duration: 3 Months Expected Hours: 40 hours per week Work Model: Onsite Pay Rate: $33.70/hr Summary: Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. Job Responsibilities: * Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation * Implement customer specified benchtop computing design and processes * Administer and assure connectivity of customer's Windows based platform * Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imaging of computers * Manage On-boarding, retirement, and relocation of equipment * Implement Windows based security, including but not limited to: user/group permissions, file/folder permissions, group policies, local security policies, etc. * Analyze, identify, and implement enhancements, upgrades and/or solutions to improve overall desktop platform support in a timely manner * Ensure adherence to client's corporate policies through periodic reporting and compliance programs * Act as the technical support contact for instrument vendor * Repair and troubleshoot instrument-related computers and escalate issues to the client infrastructure teams * Provide technical support for new system validations and change management efforts * Create and maintain a physical inventory of lab equipment, PCs, software, and any other information specified by the client * Submit weekly Engineer reports to the team lead by COB on the last business day of the week * Act as client Liaison for software/hardware related inquiries * Participate in client team meetings * Provide support across all Enterprise practices as required * Demonstrate appropriate use of office equipment/software after training * Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Working Environment: * Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) * Job pace may be fast and job completion demands may be high * Must be able to remain in a stationary position more than 25% of the time * Occasionally move between labs, corridors, adjoining rooms, and buildings onsite * Frequently operate on instruments, objects, tools or controls, requiring bending, squatting, stretching and reaching * Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds) * Vision abilities required include close range, color vision, peripheral vision, depth perception, and ability to adjust focus * Occasionally operates a computer and other office machinery * Employee may handle hazardous waste according to local, state, and federal regulations * Potential risk to lab-based hazards including extreme temperature, biological materials, and hazardous chemicals * May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing for respirators Must Haves: * Experience with technologies including Microsoft Office, networking, remote computing and backup systems * Experience with scientific instrumentation * Experience in Life Science environment * Experience in a validated environment * Experience working in GxP, ISO, and FDA compliant facilities * Active Directory * Folder permissions / shared drives * SCCM * Acronis * Networking-Troubleshoot skills, Ethernet cables, problem-solving skills * Zscaler * Dymo printers * Service Now * Windows 11 upgrade Nice to Haves: * Linux * Group Policy * Splunk * CyberArk * Pharma/IT background is a solid nice to have * Strong desktop support skills Interview Schedule: 2 rounds virtual, 30 mins – 1 hr. 2 stages of interview contingent on passing the 1st round About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at . Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. -- Powered by JazzHR nlx2UTGeuZ

Job Description About Sungrow: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its innovative photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&D centers, it ranks among the global leaders in clean energy. Guided by its mission “Clean power for all,” Sungrow continues to drive innovation and global sustainability. The Position: The Electrical Engineer position is a hybrid or Onsite position depending on the department requirement, and it plays an important role with this rapidly growing company. This is a very dynamic and fast-track position reporting to the Engineering Supervisor/Manager inside the service engineering group. The position will be the key member of the service engineering team and it is a highly technical customer facing position. Essential Duties and Responsibilities: • Perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing and maintenance of various solar inverters and battery storage technologies., • Perform as a lead on more complex field engineering assignments., • Interact with customers to explain the technical scope of projects., • Create and update field service procedures for troubleshooting and maintenance., • Provide training to Customers, Vendors, and Internal Personnel as a virtual team member of the training center., • Coordinate with R&D engineering in China for the generation of technical documents and training., • Responsible for the technical issues of a certain region based on the job assignment., • Lead the preparation of root cause reports to the customer., • Lead and track technical issues from customers/FST/PM/etc. on Airtable to visualize the process of the issues., • Analyze failures for trends requiring proactive actions and provide reports on findings., • Provide feedback to the R&D team on possible mechanical and electrical design improvements., • Advise, provide training on, and lead employees on various safety-related topics., • Perform electrical and electronic troubleshooting and testing of solar inverters and their components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed., • Perform troubleshooting to investigate solar plant issues such as battery issues, inverter faults, inverter design issues, and utility grid transients., • Work with customer SCADA engineers to set up systems communication and parameters., • Research alternative components that can be used in the field., • Independently performs a range of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer., • Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar/BESS plants., • Help with the repair activities in the Service center., • Prepare and submit field reports to customers and management., • Support development of technical proposals and provide comments on the technical content and level of effort of the proposed scope of work., • Conduct site visits, experimental investigations and analyze engineering problems. Propose solutions, alternatives, and provide recommendations., • Inspects working conditions to ensure all products and activities are compliant with safety guidelines., • Weekly call with Engineers from Headquarters to review the progress of the issues resolution process., • Provide details for a monthly report. Minimum Requirements: • Must possess the ability to work with test equipment and hand tools as required., • Must possess customer service, problem-solving skills, and possess decision making and analytical skills., • Must possess effective written and verbal communication skills., • Demonstrates broad knowledge of electrical and construction site safety., • Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook), • Must have basic knowledge of Electrical Safety Standards Education or Desired License and Certificates: • 4 years of experience in power electronics related companies as the service engineer/application engineer/R&D/Product Management or similar positions, or 2 years of experience with a Bachelor's degree or above, majoring in electrical engineering or similar majors., • Solar industry, battery industry, or power electronics experience is preferred. Competencies: • Technical problem solving/analytical skills., • Self-starter, strong initiatives, and an excellent communicator., • System and product level mindset., • Organization, detailed-oriented nature, and strong initiative., • Strong technical support focus and a service-oriented individual both with sales team and customers., • Modbus protocol knowledge is desired, but not required., • English language proficiency required., • Mandarin Chinese Proficiency desired, but not required. Travel: • 50% Work Location and Status: • Full-time role based in Philadelphia, PA, Newark, NJ, or Albany, NY areas Compensation: • Compensation commensurate with experience, • Competitive benefits package and employee programs, • Strong personal and company growth opportunities For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base salary for this role is between $80,000 - $120,000 This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role. Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow. #LI-LV1

Job DescriptionBenefits: • 401(k) matching, • Health insurance About Us TSS Associates, Inc. is a manufacturers representative agency serving the HVAC industry throughout New England and New York. We represent some of the industry's most trusted brands. Our team is committed to providing exceptional technical support, training, and customer service to contractors, distributors, and engineers. Position Overview Were seeking a knowledgeable and motivated HVAC Technician & Trainer to join our team. This role is based out of our Albany, NY office and supports a territory that includes New York, Western Vermont, and Western Massachusetts. You must live in the Capital District. The ideal candidate will combine strong HVAC field experience with excellent communication skills and a passion for helping others learn and succeed. This position involves a minimum 25% travel to provide on-site support and conduct in-person training sessions. When not traveling, the role is based in-office, providing phone and virtual technical assistance. Key Responsibilities • Deliver in-person and virtual training sessions on residential and commercial HVAC products, • Provide phone-based technical support to contractors and distributors, • Assist with on-site troubleshooting for escalated technical issues, • Create or contribute to training materials, presentations, and documentation, • Stay current on product updates and technical trends within the HVAC industry, • Collaborate with the Director of Training and internal teams to support company-wide training efforts Qualifications • 5+ years of hands-on HVAC installation or service experience, • Strong troubleshooting skills and technical knowledge of HVAC systems, • Excellent verbal communication and presentation abilities, • Comfortable leading training sessions and working with groups, • Self-directed, organized, and detail-oriented, • Proficiency with Microsoft Office and CRM systems, • Valid drivers license and willingness to travel within the assigned territory What We Provide • Competitive salary (range to be discussed based on experience), • Company vehicle or vehicle allowance, • Health insurance and retirement plan, • Company laptop, phone, and tools, • Ongoing manufacturer training and development opportunities, • A supportive and experienced team environment Ready to Join Us? Please send your resume and a brief cover letter explaining your experience and interest in the role to .

Job Description Our market is rapidly expanding! Our office has more leads than we can handle (our current agents literally can't keep up)! We are a technology-driven real estate company with an aggressive internet lead generation system, and we are one of the fastest-growing real estate companies in America. WHAT KIND OF PERSON ARE YOU? • Are you a self-starter who wants to build a career... and not just get a job? We’re looking for ambitious, self-motivated individuals for rewarding full-time sales positions!, • Do you have an enthusiastic personality and enjoy helping people? If you like people, you will love this career!, • Are you a team player who thrives working with a tight-knit company where their activities directly affect the bottom line? Successful candidates will display drive, plus have a high level of energy, schedule flexibility, and an insatiable desire for success! WE PROVIDE... • LEADS... lots of leads, • First-class marketing materials and sales support, • Extensive back-office paperwork support, • A proven training/tutoring program, • Advanced mentoring on a weekly basis, • A respected, highly reputable team of motivated (and highly paid) individuals If this sounds like a great fit, apply today! Compensation: $100,000 at plan Responsibilities: • Oversee the entire process from listing to closing to ensure a quick and seamless transaction experience, • Provide world class customer service to clients to ensure their satisfaction and trust and increase sales volume, • Hold buyer and seller consultations to find out their needs and wants in a home, then find a home to meet those needs, • Have local knowledge of the community to answer questions about potential homes and the surrounding neighborhood, • Consistent lead follow-up to grow the sales pipelineQualifications:, • A successful and proven sales history is preferred, • Ability to communicate effectively (oral and written), • Tech savvy, • Self motivated and able to perform tasks independently, • Show good organizational and time management skillsAbout Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With more than 30 years of experience and more than 5,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State’s Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team’s affiliation with Keller Williams also connects us and clients to a national and international market. We’re your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring a hands-on technical leader to assist the Director of User Support Services in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. This role requires a team player who can assist with motivating the technical team to achieve goals as well as leverage extensive IT experience to resolve escalated technical issues. Excellent written and verbal communication skills are essential, as well as a strong focus on customer service when interacting with staff, consultants, and vendors across all levels. WORK PERFORMED: • Manage and supervise a team of IT Helpdesk professionals providing mentorship and guidance., • Provide a high level of technical expertise and resolve escalated complex IT issues., • Assist in planning and executing technology projects, upgrades, migrations, coordinating resources and timelines to minimize disruption to business operations., • Maintain working knowledge of Active Directory and assist with User Onboarding and Offboarding process., • Assist with VDI (Virtual Desktop Infrastructure) Administration., • Assist with maintaining IT hardware and software inventory., • Oversee ESD’s Zendesk Helpdesk implementation, training, usage and reporting., • Collaborate with other departments and stakeholders to understand IT requirements and priorities, ensuring alignment with business objectives., • Conduct regular performance evaluations for assigned staff., • Provide mentoring and professional development activities for Helpdesk Staff., • Stay current with emerging technologies, industry trends, and best practices to support business operations., • Engage in Vendor and Partner relationships to assist in procuring IT products and services., • Assist with Developing IT procedures and best practices to optimize helpdesk operations., • Assist with MDM/Wireless device Set-up and deployment., • Assist with the installation, configuration, troubleshooting, and support of computer hardware and software., • Assist ESD staff in developing working knowledge of IT systems., • Maintain advanced knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Train new helpdesk employees on IT systems, procedures, and customer service skills., • Assist and backup Director of User Support Services with implementation of new initiatives, AD management and all other Server & Portal Administration tasks as needed., • Assist IT Management with special assignments., • Assist with IT project initiatives and management as needed., • Up to 10% of travel to any ESD office location as required. Some overnight trips will be required as well., • Assist with IT Disaster Recovery efforts, testing, and documentation as needed., • Perform other IT related duties as directed by IT Management. MINIMUM REQUIREMENTS: 5+ years of proven experience in IT helpdesk management, with a demonstrated track record of effectively leading and managing IT teams in a dynamic environment. Proficiency in IT systems, network infrastructure, and security principles, with hands-on experience in implementing and managing enterprise-level IT solutions. Outstanding communication, interpersonal, and leadership skills, with the capacity to engage with diverse stakeholders and influence decision-making at various organizational levels. Strong project management skills, with the ability to plan, organize, and execute multiple projects concurrently within budget and schedule constraints. Analytical mindset with problem-solving capabilities and attention to detail, coupled with strategic thinking and business acumen. Familiarity with cloud computing, virtualization, networking, and Microsoft Networks is advantageous.

Job DescriptionChannel Account ManagerJob Description FirstLight is seeking an experienced and success driven Channel Manager interested in taking their career to new heights. FirstLightOpens in New Window, provides fiber optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Northern New England utilizing its own fiber optic network. FirstLight offers a robust suite of advanced telecommunications products, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, SIP trunks, virtual PBX and audio-conferencing, managed commercial wireless systems, and Data Center Colocation. Position Summary Reporting directly to the Senior Director of Channel Sales, this individual will be responsible for working directly with agents, and re-sellers, including but not limited to cloud service providers, and internet service providers. Channel Managers are expected to cultivate existing and new relationships in order to develop and close new revenue opportunities on behalf of FirstLight. Responsibilities • Achieve or exceed monthly revenue targets, • Schedule and attend sales meetings to present FirstLight’s value proposition and identify new opportunities, • Provide competitive proposals, highlighting FirstLight’s value proposition and strengths, • Act as primary point of contact for customers providing a high level of customer service to all FirstLight’s customers, • Develop and maintain strong relationships with decision makers and influencers within assigned Channel accounts, • Maintain accurate account information and proposal status in the Company’s CRM system, • Strong prospecting, networking and business development skills, • Strong written and verbal communications skills, • Ability to work in a team environment, with minimal supervision, managing multiple accounts and proposals with positive results, • Strong presentation skills, • Strong negotiation skills, • Solid understanding of Ethernet, IP and Networking technology (required), • 7-10 years successfully selling WAN and IP Technologies to Agents/Re-seller customers, • Preferably experience selling Metro Ethernet, Fiber Optic, or Data services within the telecommunications space, • Proficiency in Microsoft Office Suite, • Proficiency in CRM applications, experience with SalesForce a plus Headquartered in Albany, New York, FirstLight provides fiber-optic data, Internet, data center cloud and voice services to enterprise and carrier customers throughout the Northeast connecting nearly 9,000 locations in service with an additional 30,000 locations serviceable by its more than 15,000 route mile fiber network. We offer a competitive base salary and a generous commission plan as well as an outstanding benefits package including health, dental, vision, and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, tuition reimbursement, paid training, and paid holidays and vacation. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description Are you determined to help buyers find the home of their dreams? We’re looking for a knowledgeable and enthusiastic buyer’s agent to join our team. You’ll act as the buyer’s main point of contact from the first message to the final sale and ensure they have a positive experience with us. If you’re looking for a position with excellent earnings and growth opportunities, apply now! Compensation: $100,000 at plan Responsibilities: • Participate in open houses, arrange showings and show homes to potential buyers, • Assist buyer clients with the home purchase process including budgeting and options with a mortgage lender, • Serve as an intermediary between the buyer and seller or listing agent to ensure mutual transaction satisfaction, • Speak and engage with pre-qualified leads to figure out their wants and needs in a home, • Provide potential home buyers with pertinent information about their local housing marketQualifications:, • Experience with the local real estate market and general trends, • Must possess great communication and interpersonal skills, • Show a track record of real estate success, • Candidate should have a high school diploma, bachelor’s degree preferred, • Valid U.S. driver’s license with the ability to travel by carAbout Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With more than 30 years of experience and more than 5,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State’s Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team’s affiliation with Keller Williams also connects us and clients to a national and international market. We’re your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.

Job Description Description: Zifo is working with a large pharma client to build a team of laboratory IT (lab computing, & Lab IT systems) professionals. This role will require a 100% on-site presence in Albany, NY This role is not eligible for relocation assistance Requirements Responsibilities: · Execute validation test plans once approved by client(s) · Revise and route Lifecycle documents for review and approval · Update relevant IT lifecycle documents · Participate in Sandboxing sessions with multifunctional teams · Coordinate delivery of PC hardware to various laboratories and manufacturing areas · Troubleshoot and resolve any IT issues / tickets as needed Qualifications: • Bachelor of Science in computer science, life science, • Previous technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems preferred, • Excellent customer service skills complemented by an ability to listen to and interpret client requests, • Ability to troubleshoot complex instrument and technology issues, • Strong oral and written communication skills, • Ability to identify, track and complete tasks for multiple projects, • Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code, • Experience with virtual machine support (preferred), • Experience with scientific instrumentation (preferred) A successful Zifo-ite is: • Independent, Self-Motivated & Results driven, • Willing & able to quickly acquire new Technical Skills & Business Principles, • A critical thinker who possesses logical reasoning, • Curious and always looking for creative solutions to complex problems Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Learn about workforce development programs and how career center operations function within a public service setting. We build and support New York's businesses. An intern in the DEWS Customer Engagement Unit will assist with organizing and delivering virtual workshops, providing customer service su

Remote Customer Service Sales Guilderland, NY. Full-time virtual career, offering the flexibility to work remotely. Sales or customer service experience is advantageous but not mandatory.

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. \n You’ll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals. \n By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return. \n How our Beauty Colleagues spend their day… \n\n • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.\n, • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.\n, • Throughout the day, they maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience. .They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. \n, • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.\n, • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n, • Must be able to:\n \n, • Understand and communicate effectively with customers, co-workers, and supervisors\n, • Read and understand employment policies and safety rules/procedures in English\n \n, • Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.\n, • Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.\n, • Meeting and surpassing daily sales goals by delivering exceptional service\n, • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits\n, • Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience\n, • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.\n, • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level\n, • Requires close vision, color vision, depth perception, and focus adjustment\n, • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n What We Can Offer You \n Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \n Some additional benefits we offer include: \n\n • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n, • Greet customers in a friendly and helpful manner\n, • Use product knowledge to give expert guidance to each customer based on their wants, features, and choices \n, • Build a relationship with customers by introducing them to beauty products and finding out their hidden needs \n, • Show and teach the use of all beauty products by applying them on the customer \n, • Keep proper display, organization, storage and restocking of inventory \n, • Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program \n, • Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets\n, • Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested \n, • Merchandise new arrivals, process damages, testers and select merchandise to return to vendors \n, • Use point of sale technology and applications to help in selling and fulfilling of customer orders \n, • Follow hygiene standards and asset protection control and compliance procedures\n, • Possess a passion and a business-minded attitude to succeed in a performance-based setting\n, • Able to resolve customer problems in a constructive and forward-looking way \n, • Strong organizational skills and can manage multiple tasks at once in a fast-paced environment \n, • Able to work a flexible schedule including evenings & weekends\n, • Enthusiasm for the beauty industry and the skills to provide outstanding customer care\n, • Flexible and able to use sound judgment in ambiguous situations\n, • Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality \n, • At least 1 year of customer service or selling experience required\n, • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department\n, • Frequent use of computers and handheld electronic equipment\n, • Reaching, including above eye level, crouching, kneeling, stooping and color vision.\n, • This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder. \n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: • Complete tasks assigned by supervisors, such as data entry, customer service, or support tasks., • Communicate effectively with team members via virtual tools., • Manage time effectively to meet deadlines., • Ensure a stable internet connection and a suitable home office setup. General Qualifications: • Proven experience in the relevant field, whether it be administrative, technical, or customer support., • Strong communication skills and self-discipline., • Technical proficiency with computers and basic software applications., • Ability to work independently with minimal supervision.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting skills a must. Should be able to communicate clearly (written & verbal); work well under pressure and capable of prioritizing assignments. WORK PERFORMED: • Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner., • Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned., • Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Support end-users with remote access on desktops/laptops and mobile devices across platforms., • Knowledgeable in VDI (Virtual Desktop Infrastructure), • Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required)., • Assist end-users in developing working knowledge of systems running on LAN., • Prepare SOPs and user instructions as needed., • Ability to train and conduct new-user orientations on both hardware and software as requested., • Point person for all mobile and wireless devices including set-up, deployment, and user support., • User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences., • Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed., • Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary., • Perform tasks and functions as required by supervisor., • Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment., • Occasional travel to the various ESD offices may be required. MINIMUM REQUIREMENTS: Minimum Requirements Education level required: HS Diploma or equivalent with 5 years relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification. Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and written communication; excellent analytical and problem-solving skills; ability to work independently remotely; a team player; professional telephone etiquette and interpersonal skills are necessary; and strong work ethic and attention to detail. Knowledge required: Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus. Also, all other ESD supported applications.