Buscar empleo: 301 ofertas de trabajo de virtual customer service en New York, NY (abril 2025)

The Appointment Setter is responsible for contacting potential clients and scheduling appointments for the sales team to discuss solar energy solutions. The ideal candidate will be able to generate interest in solar products and services, maintain a positive relationship with prospective clients, and ensure the sales team’s calendar is full and efficient. Key Responsibilities: Lead Generation & Qualification: Contact inbound leads and cold-call potential clients to identify those interested in solar energy solutions. Qualify leads based on specific criteria such as homeownership, energy needs, and budget. Appointment Scheduling: Schedule appointments for the sales team to meet with qualified leads at their homes or virtually. Coordinate with the sales team to ensure appointments are confirmed and properly logged. Customer Communication: Use phone, email, and other communication tools to engage potential clients. Educate prospective clients about the benefits of solar energy and how the company’s solutions can meet their needs. Follow-Up: Follow up with leads who have shown interest but haven’t yet scheduled an appointment. Send reminders to clients about their upcoming appointments. Data Entry & Management: Maintain accurate records of leads and appointments in the company’s CRM system. Ensure all communication and follow-ups are logged properly. Reporting: Provide regular reports on lead generation and appointment scheduling progress. Track metrics like appointment conversion rates and client satisfaction. Qualifications: High school diploma or equivalent (additional education or experience in sales is a plus). Previous experience in a customer service, sales, or appointment setting role (preferably in the solar or renewable energy industry). Strong communication skills (verbal and written). Ability to handle objections and work with a wide variety of potential customers. Familiarity with CRM software or willingness to learn. Highly organized with excellent time management skills. Skills and Abilities: Strong phone presence and confidence in making cold calls. Ability to engage and motivate leads to schedule an appointment. Positive attitude and the ability to work independently or as part of a team. Detail-oriented with strong follow-up skills. Understanding of solar energy concepts is a plus, but not required. Working Conditions: This position may involve working from a desk or office, with occasional fieldwork for client meetings if needed. Flexible working hours may be required, including evenings or weekends to reach potential clients. Physical Requirements: Ability to sit at a desk and work on a computer for extended periods. Ability to make outbound calls for several hours a day.

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Red Sparrow Realty Group

Licensed Real Estate Salesperson – New York, NY

About Red Sparrow Realty Group Founded in 2015 by Damion Rowe and Russell Dinstein, Red Sparrow Realty Group is a boutique NYC real estate brokerage. With a broad focus on rentals, sales, commercial, new development, and property management, Red Sparrow Realty represents a portfolio of 30 exclusive buildings in Manhattan. RSRG fosters an environment where agents are productive within a community of agents and stakeholders that maintain good morale, company culture, and team spirit. We are looking for driven and focused real estate agents to join our team and help us reach our sales and productivity goals. Compensation: $90,000 - $120,000 at plan commission Requirements: Licensed in New York State as a real estate salesperson The RSRG Agent: Prospects for new leads to promote new business Shows organizational skills to match listings with client preferences Responds to personal and company leads with urgency Provides a positive experience for clients throughout the transaction process Develops strong relationships with clients through exceptional customer service Promotes inventory with a sales-oriented and customer service mindset Highlights agent and Company brands Adheres to Federal, State, and Local Real Estate laws including but not limited to Fair Housing laws and Equal Opportunity Housing Works within the Company system by following processes and procedures Maintains accurate records of transactions and client interactions in CRM At RSRG, agents should expect: Low agent-to-manager ratio, with dedicated support from the Principal Broker and Operations team High-split commission structure with low monthly dues with access to all tools, training, and systems A level playing field for all with a transparent system Company leads Access to Company listings database maintained by Virtual Team Tools: Google Work Space, RealtyMx, UrbanDigs, RPR, Matrix, RLS, MLS, Print Runner, Company Store Live Virtual Training on demand as well as Self-Guided Learning Efficient communication through the Company message board Marketing collateral available through the Company store

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