Virtual customer service jobs in Syracuse, New YorkCreate job alerts

Minimum of 10+ years of Experience Ability to travel to remote locations You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Require • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned Skills Required • Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology., • Must possess a diverse skill set that enables them to address a wide range of issues independently., • Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment., • Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges., • Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.)., • Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners., • Capable of ensuring device health is monitored, reported and remediated (DEX)., • Capable of maintaining OS currency using established processes leveraging Service Rings., • Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue., • Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier., • 24x7 availability, to be provided for the duration of the Major Incident., • Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates., • Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU)., • Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards., • Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile., • Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile, • Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills, • digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations., • Event Support: Audio and Video Readiness, Event Planning, Communications, • VIP/Exec level support capability., • Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations., • IT Software/Hardware Asset Management., • Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc. Main Responsibilities include: • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity., • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • Recommends and / or performs upgrades to end user devices, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you’ve completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ___. POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What’s in it for you: • $50,000-$55,000 minimum compensation your first year, based on education, • Includes base salary, sign-on bonus and housing allowance, • Uncapped commission opportunity, • Our average sales representative hits six figures after three years of selling, • Want to know what the top 20% earn? Ask your recruiter, • Relocation assistance package to help you get settled in Cincinnati Who we’re looking for: • You compete daily in a fast-paced, high-energy environment, • You’re self-motivated, set ambitious goals and work relentlessly to achieve them, • You’re coachable, enjoy solving problems and thinking on your feet, • College degree preferred, but not required, • Military veterans encouraged to apply What you'll do: • Receive 6 months of direct training from experienced Logistics Account Executives, • Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations, • Participate in hands-on and virtual training sessions, • Develop negotiation skills through prospecting and cold calling, • Build your book, • Use your training to meet sales metrics and become eligible for commission, • Establish relationships to close new customers, • Negotiate prices with customers and carriers, • Resolve freight issues to ensure timely pickup and delivery What you need: • Elite work ethic, 100% in-office, • Strong negotiation skills with ability to handle conflict, • Entrepreneurial mindset and exceptional customer service Why TQL: • Certified Great Place to Work with 900+ lifetime workplace award wins, • Outstanding career growth potential with a structured leadership track, • Comprehensive benefits package, • Health, dental and vision coverage, • 401(k) with company match

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $81,200 and $150,800 per year, • Territory Account Specialist: $114,100 and $211,900 per year, • Senior Territory Account Specialist: $132,300 and $245,700 per year, • Executive Territory Account Specialist: $145,600 and $270,400 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $132,300.00 - $245,700.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: • Complete tasks assigned by supervisors, such as data entry, customer service, or support tasks., • Communicate effectively with team members via virtual tools., • Manage time effectively to meet deadlines., • Ensure a stable internet connection and a suitable home office setup. General Qualifications: • Proven experience in the relevant field, whether it be administrative, technical, or customer support., • Strong communication skills and self-discipline., • Technical proficiency with computers and basic software applications., • Ability to work independently with minimal supervision.

Job DescriptionWho You AreAt BHG Financial, our employees excel in expertly managing a diverse range of technologies with professionalism and enthusiasm. You will demonstrate your proficiency in utilizing ticketing systems and software solutions, seamlessly handling Microsoft, Apple, and Android devices. Your role encompasses overseeing Windows, macOS, & Azure Virtual Desktop environments, ensuring a secure and efficient end-user experience for our BHG Employees. Additionally, you will be responsible for managing facility access systems, broadcast systems, telephony, IVR, and call center operations, maintaining seamless communication and security across our organization. The ideal candidate will possess a robust technical background, exceptional problem-solving skills, and a commitment to delivering outstanding customer service. Your ability to multitask across various technologies while consistently striving to exceed customer expectations will be key to your success in this role.What You’ll Do • Endpoint Management: Administer and support Microsoft and Apple devices, ensuring smooth operation and user productivity. Implement and maintain robust security measures, troubleshoot hardware and software issues, and manage onboarding/offboarding processes effectively., • Mobile Device Management: Configure, deploy, and secure Android and Apple mobile devices, ensuring compliance with company policies and industry standards. Provide comprehensive support for mobile device issues to minimize user disruption., • Azure Virtual Desktop: Manage and optimize Azure Virtual Desktop environments for reliable performance. Ensure secure and efficient access for users, and resolve any issues related to virtual desktop access promptly., • Local Facility Access and Security: Oversee and manage local access control systems, implement security protocols for physical access, and monitor and respond to security incidents to maintain a safe environment., • Broadcast Systems: Support and maintain broadcast technology and equipment to ensure seamless operation. Troubleshoot and resolve broadcast-related issues quickly and collaborate with the broadcast team to ensure uninterrupted service., • SaaS-Based Telephony and IVR: Manage SaaS-based telephony systems and configure IVR systems to enhance customer interactions. Provide support and resolve issues related to telephony and IVR to maintain efficient communication., • Customer Service: Deliver exceptional technical support to end-users, addressing and resolving technical inquiries and issues in a timely manner. Maintain detailed documentation of support activities, handle service requests via various channels, and contribute to knowledge-sharing by developing and updating FAQs, knowledge articles, and user guides. Keep users informed about incident and service request statuses, triage requests, and collaborate with team members to enhance overall service quality.What You’ll Need, • OS Expertise: Expertise in Microsoft and Apple Mac operating systems., • MDM Experience: Skilled with Windows, Android, and Apple device management via solutions like Microsoft Intune and Jamf Pro., • Virtual Desktop: Extensive experience with Azure Virtual Desktop and VMware vSphere., • Security Systems: Knowledgeable in facility access and security technologies., • Broadcast Tech: Understanding of live broadcast tools like vMix., • Telephony/IVR Systems: Experienced in managing SaaS-based telephony and IVR systems., • Problem-Solving: Strong skills in troubleshooting and resolving technical issues with an ability to train others., • Communication: Excellent at conveying technical information and collaborating with team members., • Certifications: Microsoft Certified: Modern Desktop Administrator, Apple Certified Support Professional, ITIL certification preferred., • Experience: 4-6 years in customer service, with a background in Service Desk, Endpoint Management Roles, and Help Desk roles. Proficient in mobile device management, vulnerability, and patch management, and working within corporate tech environments., • Skills: Expertise with ticketing systems, computer hardware/software, Android/iOS smartphones, and Active Directory. Basic networking knowledge is a plus., • Qualities: Self-motivated, detail-oriented, and effective in both independent and team settings., • Flexibility: Available for after-hours support and on-call rotation., • Process Improvement: Innovative with a mindset for enhancing processes and efficiency.

Job DescriptionCompany Description Briotix Health is a leading provider of employee health and wellness solutions. Our mission is to improve the well-being and performance of workers through innovative, evidence-based practices. We focus on delivering customized services that meet the unique needs of each client we serve; ensuring healthier, happier, and more productive workplaces. We foster a supportive and inclusive work environment where our team members are encouraged to grow both personally and professionally. We believe in the importance of work-life balance, continuous learning, and the well-being of our team members. Briotix Health is proud to be an equal opportunity employer. We believe diverse perspectives make us stronger and allow our team to connect, belong, and grow. Briotix Health is committed to creating an inclusive environment for all employees and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Employment decisions are based on qualifications, merit, and business needs without regard to any legally protected status. If you share our values and our desire to build meaningful, diverse, and lasting relationships, we highly encourage you to apply. Job Description Hiring Bonus: $500 1 Year Bonus: $750 Location: Syracuse, New York Job Title: Industrial Sports Medicine Professional Job Type: Part-time Setting: Warehouse Hours: Average of 9 hours per week, on-site, 2-3 days per week Shifts: *Monday - Friday rotating AM and PM coverage, between hours of 6:00am - 6:00pm Hourly Rate: **$35 - $42 *on-site hours may vary based on contractual client expectations **hourly rate negotiable based on credentials and experience Briotix Health is seeking a Part-Time Industrial Sports Medicine Professional! Position Overview: The Industrial Sports Medicine Professional is responsible for providing onsite care to the working athletes we serve by being the expert in job function and technical task analysis, maintaining a thorough understanding of functional body movements, discomforts, and following established OSHA First Aid standards and guidelines. This position is an integral part of the Industrial Sports Medicine Service line and will collaborate with other Briotix Health key stakeholders. The goals of the position are to develop strong relationships, provide injury prevention & early discomfort management (EDM) programs, and assist in providing ergonomic solutions to Briotix Health’s clients. While we must meet our contractual client expectations, Briotix Health values work/life balance. If you thrive in a people-focused environment and are great at working autonomously, you could be a terrific fit for this role. Company Perks (Part-Time): • 401k/ROTH IRA with employer match, • Professional Development Reimbursement and specialized training, • State and local sick pay, as applicable, • Employee Assistance Program (EAP) and Annual Calm.com subscription, • Annual PPE reimbursement, based on client requirements, • MedBridge Discount, • Work/Life Balance, • Opportunities for professional development and specialized training, • Mentorship programs, • Provide on-site services at one client site in Syracuse, NY., • Create and maintain positive relationships between Briotix Health and client contacts., • Initiate and establish professional and engaging relationships with client employees., • Provide education & training for individuals and groups focused on injury and illness prevention., • Provide onsite care and management of work and non-work-related discomforts., • Maintain a thorough knowledge of OSHA Health and Safety practices and follow established OSHA First Aid standards and guidelines., • Understand, implement, and follow all steps of the Early Discomfort Management (EDM) program., • Based on client requirements, you may provide Functional Employment Testing, Return to Work/Stay at Work Services, Ergonomic Assessments (including on-site, virtual, office, and vehicle), or Clinical Solutions., • Detailed and timely reports are required for each of the services that you complete., • Maintain accurate and timely documentation using Briotix Health’s designated web-based system., • Adhere to all safety policies, procedures, and regulatory standards in place for each specified worksite., • Maintain personal responsibility to adhere to all Briotix Health company policies, practices, and government regulations., • Other duties as assigned. Key Words: industrial medicine, ergonomics, body mechanics, occupational health, healthcare, industrial sports medicine, sports medicine, athletic trainer, AT, ATC, occupational therapist, OT, physical therapist, PT, DPT, kinesiologist, exercise physiologist, physical therapy assistant, PTA, safety, industrial ergonomics, office ergonomics, health & wellness, injury prevention, behavioral ergonomics, education, 1:1, autonomy, independent, clinical, non-clinical, education, presentations, public speaking, coaching, biomechanics, safety, human movement Qualifications • Education in Athletic Training, Kinesiology, Exercise Physiology, Physical Therapy, Occupational Therapy, or related field., • Appropriate certifications and/or state license in good standing in each state where team member provides service., • Current CPR Certification CPR/AED for the Professional Rescuer, BLS Healthcare Provider, or equivalent certification., • Demonstrated knowledge of musculoskeletal injury care., • Minimum of 1 year of experience in customer service., • Ergonomic Certification or training preferred but not required., • 1-2 years previous experience in industrial or office ergonomics, industrial sports medicine, functional employment testing, or job task analysis preferred but not required. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Interviewing Now For Sales Position Take Charge Of Your Career National Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve. At National Income Life, we are dedicated to protecting New York families. With roots going back to 1900, our parent company, American Income Life is one of the largest providers of supplemental insurance coverage to labor unions, credit unions and associations around the world. We pride ourselves in providing a topnotch customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry-and senior level applicants to join our family of sales representatives. Benefits To You A career with National Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. Qualified Candidates Will Have • Ability to complete the licensing process, • Motivation to succeed, • Desire to build your own business In addition to Agency Office classroom and field sales training, National Income Life offers supplemental coaching and training, with resources available online via computer or smart device. Videos and articles provide mentorship by leading sales professionals on how to present our products with confidence.

Job Description Territory Manager What does the job entail? At Snap, we are all about providing quality home sleep apnea testing. We are expanding our presence across the U.S., and are looking for talented sales representatives to help us develop and manage accounts across the country. As part of our sales team, you will introduce our home sleep testing service to medical practices in the area surrounding your home city. Your typical month will include at least 20 presentations (in-person and virtual), in addition to providing regular communication and support to all accounts in your territory. Within our organization, you will work in collaboration with internal support departments to continually improve upon our service by assessing your customers’ needs and guiding solutions. This position is full-time with work-from-home flexibility, benefits and bi-weekly draw advanced against monthly commissions. Additional commissions will be paid on the 15th of the following month. Health, Dental, Vision and 401K participation. Availability: You will be expected to • Schedule and complete 20+ sales presentations with per month (in person and/or virtually), • Make 20+ cold calls per week to schedule sales presentations with prospective customers, • Assist your customer accounts as needed Training: You will take part in an initial virtual training intensive, followed by ongoing mentorship to develop product knowledge over time. What you bring to Snap: ● Minimum 2 years of experience in territory sales and account management● Preferred: Background in B2B sales or services● Preferred: Background in medical sales or services● Demonstrated ability to build and maintain customer relationships● Strong presentation skills and effective closing ability● Creative strategic planning and organization● Outstanding communication● Adaptability to using communications technologies● Ability to travel in-territory