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Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: The Member Care Quality Analyst position is responsible for supporting total quality methods, processes, and procedures for Member Care. This position will help preserve service excellence through monitoring and assessing customer interactions of Member Care Representatives; documenting agent performance strengths and weaknesses; highlighting immediate compliance issues; assisting in generating standard process measurement reporting; and developing quality guidelines and procedural manuals. Responsibilities Include: * Perform call monitoring and assessment of Call Center Associates for both inbound and outbound calls. * Audit off-phone case work, including escalated cases. * Participate and prepare cases for call calibration exercises. * Participate in internal listening sessions. * Provide standard weekly and monthly reporting. * Provides regular feedback to Leadership regarding call trends or compliance issues that may arise. * Work with Leadership to continually define Quality Assurance guidelines. * Responsible for ensuring internal and external customer interactions are handled in compliance with established procedures and standards. * Become a subject matter expert in all business segments. * Offer suggestions for process improvement to foster an exceptional customer experience. * Assist with the creation and updating of procedure/training manuals. * Maintain overall objectivity in supporting consistent and superior customer service. * Perform other special projects as needed. Qualifications: Required Skills and Abilities: * Reliable and detail-oriented enough to keep track of competing commitments and due dates so that you can meet them (or raise issues when you can’t). * Resourceful & curious to research and dig into areas that you haven’t yet mastered. * Flexible, so when priorities within the organization or department change, you raise any concerns with delivering what we’ve already promised, so we can work through them * Strong written and oral communication skills * Strong in Excel, which we define as being at least as strong as our existing team. Education and Experience: * 3-5 years in Quality Auditing in a contact center. * Experience working in a Contact Center, including experience with metrics needed in a Contact Center. Preferred Qualifications: * Proven experience thriving in high-growth, fast-paced environments. * Professional proficiency in Spanish (spoken and written). * Prior experience in the health insurance industry or related healthcare sectors. Work Location: * An ideal candidate would be assigned to the Buffalo Office. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $65K - $73K

Job Description United Way of Buffalo & Erie County Loaned Executive Program Develop your professional skills and build your network as part of the nationally-recognized United Way Loaned Executive program. Loaned Executives participate in a 12 week part-time paid professional development experience designed to build your skills in teamwork, sales, customer service, and relationship management, while deepening your understanding of our community’s most critical needs. As part of the Resource Development department, you will work closely with the team to develop your fundraising skills, provide support for campaign activities, and independently manage a select group of campaign accounts. Upon completion of the program, you will not only have gained valuable professional development, but will also have made a difference for our community by raising much-needed funds for the annual United Way Campaign. Eligibility * Able to participate in a 12 week part-time program * Self-motivated and results-driven * Ability to initiate and cultivate relationships * Commitment to helping our community * Knowledge of virtual communication technology (i.e. Zoom, Google meet/hangouts, etc.) * Access to a reliable computer, internet & phone * Work hours will be flexible after training, 20 hours per week * Ability to engage in job-related travel to designated meetings, events, etc. United Way of Buffalo & Erie County is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis

Job Title: FSO Lead Location: Buffalo, NY 14211 Minimum of 10+ years of Experience Ability to travel to remote locations You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned Skills Required • Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology., • Must possess a diverse skill set that enables them to address a wide range of issues independently., • Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment., • Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges., • Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.)., • Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners., • Capable of ensuring device health is monitored, reported and remediated (DEX)., • Capable of maintaining OS currency using established processes leveraging Service Rings., • Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue., • Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier., • 24x7 availability, to be provided for the duration of the Major Incident., • Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates., • Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU)., • Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards., • Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile., • Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile, • Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills, • digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations., • Event Support: Audio and Video Readiness, Event Planning, Communications, • VIP/Exec level support capability., • Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations., • IT Software/Hardware Asset Management., • Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc. Main Responsibilities include: • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity., • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • Recommends and / or performs upgrades to end user devices, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned Technical Skills: • Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc., • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications, • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts, • Effective communication in English and/or local language, • Basic known workings of LAN technologies and hardware, • Ability to support technically video conferencing equipment

Job Description This is a remote position open to candidates that live in Alabama, California, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Minnesota, Missouri, North Carolina, North Dakota, South Carolina, Tennessee, Texas, Virginia, upstate and western New York. Position Summary: The Sr. Debt Counselor, Private Loans role manages and collects delinquent business and consumer accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • The Sr. Debt Counselor provides financial, clerical and administrative services to ensure efficient, timely and accurate repayment of accounts within their scope of work, • The Sr. Debt Counselor will address collection/accounts receivable issues and assist with special projects based on departmental goals and objectives., • Ensure effective decisions are made in the best interest of the client requirements and expectations., • Demonstrates the right judgment that is within authority and scope of work, • Capable of reviewing Secretary of State, P & Ls and various financial documents to ensure resolution is supportable, • Resolve complex issues, • Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the client and ConServe., • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Meet daily, weekly and monthly goals as set by management at ConServe., • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable level of daily metrics as assigned to the position by Management., • Achieve a high level of resolution with a compliant and customer centric approach, • Record Maintenance – proper management & updating of system to maximize contacts, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • Five (5) years of relevant 3rd party debt collection experience in Higher Education, Financial Services or Government debt collection or one (1) year of ConServe collections experience., • Two (2) years of successful private loan collection experience preferred., • Consistent, proven twelve-month performance history., • Documented successful debt collection performance records, • Current or recent debt collection experience preferred., • Business to Business asset recovery, sales, marketing or other B2B related skills preferred, • Strong organizational and time management skills., • Attention to detail., • Ability to act independently to resolve problems., • The ability to work the required scheduled shift., • Fluent in conversational English and ability to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional. manner while maintaining a safe work environment., • The ability to telework. A teleworker is defined as an employee who works for ConServe from a home, or other remote office, for all of the regularly scheduled work week. A teleworker uses telecommunication technologies, including, but not limited to, soft telephones, virtual facsimiles, computers, electronic mail, and remote Internet connections to access work remotely on a pre-determined basis, • A secure internet connection, to plug in ConServe equipment into a hardline Ethernet port, • A private work area in which work activities can be conducted, • Ability to obtain and maintain Government Security Clearance., • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States., • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift), • Ability to talk and listen on a phone for your entire work shift (8-, 9-, or 10-hour shift), • Ability to type on a computer for your entire work shift (8-, 9-, or 10-hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension: 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. As a Plan & Benefits Configuration Specialist III, you will focus on understanding, translating, and configuring medical and dental plan designs into the core claims platform to ensure accurate processing of claims. You will maximize effectiveness of the core claims platform by continuously evaluating current processes and business needs along with system capabilities. You will create logic sets, based on code mapping, with an emphasis on accuracy and proficiency. Responsibilities Include: * Create the blueprint for configuration of the plan from plan documents and/or plan standards. * Build, validate and test medical and dental plan benefits and associated code mapping logic. * Make necessary plan building and logic revisions when plans are amended. * Build auto-adjudication logic and test for integration with plan. * Resolve system issues and act as contact for opening and closing jobs on the core claims platform job list. * Test upgrades on new releases from the core claims platform and troubleshoot problems prior to loading into production. * Troubleshoot system problems, develop resolutions and/or “work around” procedures. * Work with Department Managers, Supervisors, Team Leaders, and other applicable personnel to improve efficiency within the company. * Coordinates the development of solutions for system related issues that may prevent the use of automated or standard processing methods. * Communicate changes to other departments and help with any required training necessary because of system changes. Qualifications: Required Skills and Abilities: * Knowledge of professional and institutional claims adjudication. * Ability to interpret plan documents and amendments and translate benefits to ICD 10, HCPCS, CPT, CDT and other insurance billing codes. * Exemplary customer service skills demonstrated by researching and resolving issues that are configuration related in a timely and accurate manner. * Ability to adapt to a constantly changing environment. * Demonstrated organizational skills and ability to work independently, problem-solve, and make decisions. * Demonstrated ability to work in a fast-paced, agile environment managing multiple issues with pressure of production schedules and deadlines. * Demonstrated ability to work collaboratively and influence others to drive results across multiple functional teams. * Proficiency in Microsoft Office applications and other web-based software applications. * Ability to learn new proprietary computer systems. Education and Experience: * Skilled in HealthRules Payer/Designer or similar core administrative applications for plan configuration * Prior experience in a start-up environment is a plus. Preferred Qualifications: * Prefer 4 to 5 years of health insurance related Plan Building experience with TPA and Self-Funding processes. * Associate or bachelor’s degree preferred. Work Location: This position is remote. Centivo Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $80K - $90K

Job DescriptionSalary: $30,000 + commission Position Summary: Inside Sales Representative is responsible for generating revenue by selling products or services over the phone, email, or other virtual communication channels. They work closely with prospective and existing customers, guiding them through the sales process, and providing exceptional customer service. Essential Functions: • Prospect and qualify leads: Research and identify potential customers through various sources such as online databases, social media, trade shows, and referrals. Qualify leads based on predetermined criteria to determine their fit for the company's products or services., • Conduct sales calls: Initiate outbound sales calls to engage with prospects, introduce products or services, and present compelling sales pitches. Use persuasive techniques to overcome objections and close sales., • Build and maintain relationships: Cultivate relationships with prospects and existing customers to understand their needs, address concerns, and provide ongoing support. Develop a deep understanding of customers' businesses to position products or services effectively., • Achieve sales targets: Set and work towards individual and team sales targets and quotas. Use effective sales techniques, negotiation skills, and product knowledge to meet or exceed revenue goals., • Provide product information: Demonstrate a strong understanding of the company's products or services and effectively communicate their features, benefits, and value propositions to customers. Answer customer inquiries and provide accurate and up-to-date information., • Prepare sales proposals and quotes: Collaborate with the sales and marketing teams to develop and customize sales proposals and quotes based on customers' requirements and budget. Present proposals to customers and address any questions or concerns they may have., • Follow up on leads and opportunities: Maintain a follow-up schedule to nurture leads and opportunities. Utilize CRM (Customer Relationship Management) software to track customer interactions, update records, and forecast sales., • Collaborate with the team: Work closely with other members of the sales team, including sales managers, account managers, and customer support representatives, to share information, coordinate efforts, and achieve sales objectives., • Stay updated on industry trends: Continuously educate oneself on industry trends, competitor products, and market conditions. Keep abreast of changes in customers' needs and adapt sales strategies accordingly., • Provide feedback and insights: Gather feedback from customers regarding product features, pricing, and overall satisfaction. Share customer insights and market intelligence with the internal teams to improve products, processes, and customer experiences. Education and Experience: • Bachelors degree or equivalent, • 2-4 years inside sales experience required Knowledge, Skills and Abilities: • Excellent communication and interpersonal skills., • Strong sales and negotiation abilities., • Proven track record of meeting or exceeding sales targets., • Familiarity with CRM software such as HubSpot or Salesforce., • Highly proficient in Microsoft suite., • Ability to work independently and as part of a team., • Good time management and organizational skills., • Knowledge of the industry and the products or services being sold., • Adaptability and resilience to handle rejection and overcome obstacles., • A positive and enthusiastic attitude towards sales and customer service., • Occasional travel to industry tradeshows and conferences is required, as necessary.

Job Description Position Title: Membership Support Specialist Reports To: Chief Program Officer Department: Members Support Status: Part-Time, Seasonal Location: Buffalo (Regional Travel Required) Western NY JOB DESCRIPTION ABOUT GIRL SCOUTS: Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York. Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place. If you’d like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you! POSITION SUMMARY: The Girl Scouts of Western New York (GSWNY) is seeking a dynamic and mission-driven cross-functional Membership Support Specialist to support two core operational areas: volunteer experience, and product program (cookie sales). This role is ideal for a strategic thinker and relationship builder who thrives in a fast-paced, community-focused environment. The Membership Support Specialist provides essential frontline service and logistical support to volunteers, caregivers, and staff across key program areas. The role is seasonal with the summers off (June through August). ESSENTIAL FUNCTIONS: Product Program • Support Cookie Cupboard preparation, order reconciliation and distribution logistics., • Support volunteer training and events (virtual and in-person) to ensure volunteers can be successful in carrying out our mission., • Troubleshoot volunteer concerns and help foster a supportive community., • Process Product Program payments., • Follow up with volunteers to guide them through the Girl Scout journey., • Assist with assembling and distributing girl and leader’s resources and materials., • Monitor and answer inquiries within the CRM (Customer Relationship Management) system. Experience & Qualifications: • Girl Scouts is proud to serve a diverse community of girls and volunteers. Bilingual language skills or proficiency in one or more non-English language is always appreciated, though not required., • A combination of education and experience equivalent to a Bachelor’s degree in or equivalent experience in non-profit management, recruitment, project management., • Proficiency in Microsoft Office Suite and comfort learning new database/CRM tools., • Must be able to travel locally within the Buffalo/ Niagara region and work evenings and weekends as needed., • Strong analytical skills and problem-solving abilities; interpersonal skills, • Ability to handle sensitive information and maintain confidentiality., • Capacity to network effectively and positively represent GSWNY in the public arena., • Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener., • Commitment to diversity and ability to interact with diverse populations., • Strong time management skills with ability to work independently and effectively prioritize duties and tasks in order to successfully meet and manage multiple deadlines., • Excellent oral and written communication skills and the ability to communicate clearly., • Proven capability to work in a collaborative, service-focused environment., • Ability to meet the travel requirements of the position to conduct Council business; and, • If travel is required, must possess a valid driver’s license, meet minimum state auto insurance requirements, and meet the insurance carrier’s requirements for coverage. HOURS & TRAVEL: • September through May (June-August off), • 20-25 hours per week Tuesday - Thursday; nights and weekends as needed., • Must be able to lift up to 25 lbs and set up materials for event booths. GIRL SCOUT MEMBERSHIP: All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment. EQUAL OPPORTUNITY EMPLOYMENT: Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant’s race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law. GSWNY EQUITY COMMITMENT STATEMENT: Since our founding over 100 years ago, Girl Scouts of Western New York has been, and will continue to be, an organization rooted in gender equity and advocacy to make the world a better place. GSWNY is committed to diversity, equity, inclusion, racial justice and belonging, and strives to create and nurture inclusive experiences where all people throughout our community are confident they belong.

Job Description** Please note - this is a remote work opportunity. This posting is only for candidates that have prior collections experience and reside in Buffalo, New York or the immediate surrounding areas. Applications from those without collections experience or outside of this area will not be considered. ** For 38 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • One (1) year or more of 3rd party collection experience preferred., • The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST. The virtual classroom training is 5 day shifts and the virtual hands-on training time is currently limited to 4 day shifts and one evening., • Willingness to work an occasional Saturday morning shift (optional), • Fluent in conversational English and abiity to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description Vector Marketing is looking for sales reps to join our team. Basic responsibilities include working with customers one on one, explaining our American made Cutco products, and writing up any orders. There is a great starting base pay (paid weekly) that isn’t based on sales or results, but commissions are possible based on performance. We work with Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods isn’t needed. We work with a lot of people who are looking to build up their communication and networking skills. We provide all the training needed for success. Benefits • Excellent pay – $30.00 base-appt, not based on sales. Reps are paid weekly. We have a commission structure set up based on performance. There is an opportunity to make more, but there is still a fallback for the sales rep to make an income even if they have an off week., • Solid training – We’ve been training people to do well for over 40 years. Even if someone doesn’t decide to stay with us long term, the sales & communication skills they build are needed for any field., • Flexible scheduling – Schedules can be arranged around classes, full time jobs, travel plans, and family commitments. Seasonal work is available for those looking to earn some extra income for the holidays., • Enjoy working with people, • All ages 18+ or 17 and a high school graduate People who do well with us have experience in just about every field you can imagine - customer service, sales, marketing, receptionist or clerical work, hospitality, as a server, bartender, a line cook or other restaurant work, housekeeping, babysitting, as an administrative assistant, worked in an warehouse, advertising, cashier, retail, stocked shelves in a grocery store, or food services Seriously – just about anything you can think of! It doesn’t matter even if you have no experience at all, we can train you to do well here. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age. If you think you would be a great fit for our sales team, fill out the contact information and a receptionist will follow up with you about setting up a virtual interview with a manager.

Job Description The Opportunity: We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started! LCR is looking for Sales Representatives to support the leading provider of HVAC and Plumbing services in the US. We are hiring a team of Outbound Sales Representatives who will be making calls to current and prospective customers. Representatives on this team will use available tools, skills, and resources to position service benefits with a goal of upselling additional services and winning new customers! Perks of the Job: • $17/hr., • Fully Remote, • Monthly bonuses after you convert to permanent status, • Comfortable work Environment, • Computer equipment provided Other Benefits • Free virtual health benefits first 90 days, • Full health benefits after 90 days, • Paid time off after 90 days, • 401k after 90 days, • Referral Incentive Program Apply today if you: • Primarily responsible for making outbound sales calls to existing customers in order to upsell additional services AND previous customers in order to reactivate their service plans., • Representatives will be expected to approach each call with a professional sales approach, greeting each potential customer with excitement and confidence!, • While providing a professional and consistent customer experience, representatives must endeavor to reach or exceed contact center dialing efficiency, sales, and quality criteria., • Self-motivated and able to work in a team environment, collaborating with teammates to achieve individual and team sales performance, quality, and productivity goals, • Take an active position in informing customers about our client's products and services, and when appropriate, provide competitive advantages. Requirements • A high school diploma, GED, trade school certificate, or equivalent is required., • Experience in inbound and/or outbound sales environments such as a call center or retail location., • Must be able to work independently as well as in a collaborative setting., • Must be goal oriented, assertive/competitive mindset and ready to overcome obstacles to meet and exceed sales goals, • The ability to maintain precision and manufacturing standards., • Physical attendance is critical to success and is required to fulfill objectives., • Must be open to receiving feedback and be able to implement coaching to improve response and sales close rates About Lehman Consulting & Recruiting LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Description We're looking for motivated, client-focused professionals to meet virtually with individuals who have requested information about supplemental benefit plans. These plans are designed to help protect families beyond what is typically offered by their employer. You will guide clients through available options, answer their questions, and assist them in selecting coverage that best meets their needs. Success in this position comes from building trust, providing clear explanations, and maintaining consistent follow-up. What You'll Do * Contact individuals who have expressed interest in learning about additional benefit coverage. * Schedule and conduct virtual meetings via Zoom to review plan details. * Recommend new coverage or update existing benefits based on each client's situation. * Maintain regular communication and long-term relationships with clients. * Provide benefit reviews, assist with claims, and handle policy changes as needed. * Deliver excellent customer service and ensure all records are accurate and up to date. Requirements * Must have a home office and reliable high-speed internet. * Strong communication and organization skills. * Comfortable working in a client-facing role, primarily through virtual meetings. * Ability to work independently and manage your schedule effectively. Compensation This is a commission-only position. Weekly pay is based on individual performance and sales results, with additional bonus opportunities available. First-year earnings for most representatives range between $62,000 and $69,500, depending on performance. There is no base salary. Benefits * Medical insurance * Dental, vision, and 401k matching * Company stock options * Paid training * Flexible schedule with remote work (office space available if preferred)

Job Description Interviewing Now For Sales Position Take Charge Of Your Career National Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve. At National Income Life, we are dedicated to protecting New York families. With roots going back to 1900, our parent company, American Income Life is one of the largest providers of supplemental insurance coverage to labor unions, credit unions and associations around the world. We pride ourselves in providing a topnotch customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry-and senior level applicants to join our family of sales representatives. Benefits To You A career with National Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. Qualified Candidates Will Have • Ability to complete the licensing process, • Motivation to succeed, • Desire to build your own business In addition to Agency Office classroom and field sales training, National Income Life offers supplemental coaching and training, with resources available online via computer or smart device. Videos and articles provide mentorship by leading sales professionals on how to present our products with confidence.

Elderwood is seeking a friendly, organized, and reliable receptionist to join our team.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask effectively.As the face of our company, you will play a crucial role in creating a warm and professio

We are located in Orchard Park, NY and help customers with their insurance and financial services needs, including:. Previous customer service experience is a plus, but not required. As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer ex

Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls. Customer service,Call center,Customer support. Experience working in a customer service related field.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Professional and friendly customer service. Arkestro Services is always seeking individuals with insurance experience.

The Pharmaceutical Field Sales Representative will achieve sales and activity targets on assigned territories across primary care customers and meet all relevant standards as set by Inizio and Boehringer Ingelheim Pharmaceuticals leadership. Comfort with Technology/Virtual Engagements.

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance. Provide prompt, accurate, and friendly customer service. Develop leads, schedule appointments, identify customer needs, and market a

Provide excellent customer service and follow up on customers needs. Andy Kandola - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. Previous experience in a receptionist or customer service role.

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to

Orville’s Home Appliances has been one of WNY's locally owned appliance retailers since 1965, and our dedication to employees is top notch! We are currently seeking a Part-Time Receptionist to join our team! The preferred candidate will be: courteous, reliable, customer service oriented, and organ

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and p

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess

Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-s

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer

The position is primarily administrative, dedication to customer service is highly desired. Excellent communication and customer service skills required.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

At Elderwood, our Mission is People Caring for People.Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do.We strive to not only be the partner of choice for our residents, their families Receptionist, Administrative, Healthcare, Supervisor

Our ideal candidate will thrive in a fast-paced environment focused on great customer service, while maintaining a professional atmosphere. Put your passion for service, commitment to excellence and unrelenting drive for success to work for Orchard Heights as a part-time receptionist.

Provide excellent customer service and follow up on customers needs. Previous experience in a receptionist or customer service role. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance,

Utilize a Customer Relationship Management Tool (CRM) - you will increase sales growth of the PRO customers' list of accounts. Primary end-use customers will include multi-family maintenance, facilities maintenance, residential repaint, hospitality and government. You will be assigned Pro Managed Ac

EyenamicsNY is a leading ophthalmology practice in New York City, dedicated to providing exceptional eye care services. Provide general information about our services to patients and visitors.

Territory Sales Representative: Job Summary: Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Leaf Home is just the opportunity you’ve been

Work with customers to provide exceptional service while resolving customer requests/concerns, such as, but not limited to, billing, endorsement, copies of insurance documents, etc. The pay range for a Customer Service Agent is $39,520 - $70,720+ yearly (based on experience). This role also places a

Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson. Discounts on products and services. Answer dealership group phones, greet and receive prospects and customers.

Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. Their smiles and pleasant demeanors keep customers coming back time and time again.

Dent Neurologic Institute is committed to excellence in all we do.Our culture is built on 4 key pillars: respect, quality, productivity, and well-being.By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues.When you jo

Provide efficient, friendly service to all of our customers. One year of customer service experience preferred. Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and wo

The Customer Service Representative provides service to customers who require assistance with issues involving their fare media cards and accounts. High school degree, or equivalent, and three years experience preferred in a Customer Service/Call Center. We are currently seeking several Customer Ser

One to three years customer service experience and/or training; or equivalent combination of education and experience.

Dent Neurologic Institute is committed to excellence in all we do.Our culture is built on 4 key pillars: respect, quality, productivity, and well-being.By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues.When you jo

Work for an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 team partners who serve 300,000 business customer locations throughout the U.

Willingness to go in person to meet customers and make sales Excellent phone etiquette for handling customer inquiries via phone when necessary. Address customer inquiries live and with our operations team to resolve issues promptly and with professionalism to drive a compelling customer experience.

Print Project Coordinator and Customer Service Representative. Job Title: Print Project Coordinator and Customer Service Representative. In this hybrid role, you will be responsible for coordinating print production projects and delivering exceptional customer service.