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  • Assistant store director
    Assistant store director
    14 days ago
    $45000–$55000 yearly
    Full-time
    Williamsburg, Brooklyn

    Assistant Manager – Sunspel Store At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence. Key Responsibilities 1. Leadership & Team Development • Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service., • Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards., • organizational skills, • Step in to manage the store in the absence of the Store Manager. 1. Customer Experience • Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship., • Build lasting relationships with customers, focusing on client development and repeat business. 1. Sales Performance • Assist in achieving store sales goals by driving individual and team performance., • Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results. 1. Store Operations • Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard., • Ensure compliance with company policies and procedures, including health and safety regulations. 1. Problem Solving & Decision Making • Address customer concerns effectively, resolving any issues promptly and professionally., • Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office. Skills & Qualifications • Proven retail experience, preferably within a luxury or premium brand environment., • Strong leadership and interpersonal skills, with a passion for team development., • Excellent customer service skills and the ability to build rapport with diverse clientele., • A results-driven mindset with the ability to analyze sales data and identify improvement areas., • Organizational and multitasking skills to manage priorities effectively. Why Join Sunspel? At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury. If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!

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  • Store Manager
    Store Manager
    28 days ago
    Full-time
    Manhattan, New York

    Full job description About us Amare Wear is a NYC- and SF-based jewelry brand creating luxury jewelry with intention. We specialize in permanent jewelry and meaningful gemstone pieces, crafted with ethically sourced materials and in collaboration with skilled artisans around the world. Our signature Charm Bar experience allows customers to create personalized bracelets and necklaces by selecting charms, gemstones, and chains that reflect their energy, milestones, and unique stories. We're passionate about creating memorable customer experiences and building a community centered around connection, self-expression, and meaningful design. Role Description Amare Wear is seeking a passionate and experienced Store Manager to lead our Soho location. This is a hands-on leadership role responsible for driving sales, delivering exceptional customer experiences, overseeing daily store operations, and developing a high-performing team. The ideal candidate is a natural leader who thrives in a boutique retail environment, loves working with people, and is excited to help grow a luxury jewelry brand. Weekend availability is required. Key Responsibilities Leadership & Team Development Lead, coach, and motivate the store team to achieve sales and customer experience goals. Recruit, train, and onboard new team members while maintaining consistent service standards and product knowledge. Foster a positive, collaborative, and accountable team culture. Manage scheduling, shift coverage, performance reviews, and ongoing team development. Sales & Customer Experience Drive store sales and exceed performance goals. Deliver exceptional customer service and create memorable in-store experiences. Educate customers about permanent jewelry, gemstones, charms, and the stories behind our collections. Resolve customer concerns professionally and efficiently. Lead by example on the sales floor and support the team during peak business hours. Operations & Inventory Oversee daily store operations, including opening and closing procedures. Maintain visual merchandising standards and ensure the boutique is clean, organized, and aligned with the Amare Wear brand. Manage inventory accuracy, cycle counts, receiving, restocking, and loss prevention. Continuously identify opportunities to improve operational efficiency. Ensure compliance with company policies and procedures. Permanent Jewelry Perform permanent jewelry welding with precision and confidence. Maintain the highest quality standards for all permanent jewelry services. Assist customers with welding services and customizations. Laser engraving experience is preferred. Qualifications 3+ years of retail management experience. Proven experience managing a team of 2 or more employees. Experience in jewelry, luxury retail, or boutique retail preferred. Permanent jewelry welding experience required. Strong sales ability with a proven record of meeting or exceeding goals. Excellent customer service and relationship-building skills. Highly organized, dependable, and detail-oriented. Outstanding communication and leadership skills. Positive, professional, and collaborative attitude. Passion for mentoring and developing team members. Comfortable working in a fast-paced, customer-focused environment. Degree or certification in Jewelry Design, Business, Fashion, or a related field is a plus. Benefits & Perks Competitive hourly pay Commissions $300 monthly health insurance incentive (for eligible employees) Employee jewelry discount Paid training and career growth opportunities Positive, supportive, and creative work environment What We Value We are looking for someone who embodies our core values: Kindness Compassion Accountability Teamwork Creativity Fun Genuine Care for Others If you're passionate about people, jewelry, and creating exceptional experiences, we'd love to meet you. Job Type: Part-time Pay: $22.00 - $25.00 per hour Benefits: Employee discount Health insurance Experience: Jewelry making/ repair: 1 year (Preferred) Jewelry sales / Zapping: 1 year (Preferred) Ability to Commute: New York, NY 10012 (Required) Ability to Relocate: New York, NY 10012: Relocate before starting work (Preferred) Work Location: In person

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  • Supervisor / Manager
    Supervisor / Manager
    1 month ago
    $18–$19.5 hourly
    Full-time
    Manhattan, New York

    At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You’re organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You’re self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Compensation Range: $18.00 - $19.50 Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

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  • Customer Service Assistant
    Customer Service Assistant
    2 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Host / Hostess
    Host / Hostess
    2 days ago
    Full-time
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Customer Service Assistant
    Customer Service Assistant
    2 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Produce Associate ($18-$20)
    Produce Associate ($18-$20)
    21 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. As a member of the Produce team, our team members must take pride in having a vast knowledge of our produce items. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: • Help department to maximize sales by providing exceptional guest service., • Ability to increase sales by suggestively selling products to every guest., • Unload products from truck, break down pallets, take in deliveries, and separate produce for sales floor, and cooler., • Process and/or wraps produce items prior to filling displays., • Basic knife skills., • Responsible for product rotation, facing, restocking, culling, product displays., • Adhere to all DOH, DOA and OSHA standards. Handle chemicals (spectrum veggie wash and sanitize solution)., • Follow, maintain and perform safety and sanitation procedures; throughout all shifts., • Communicate effectively with peers and management., • Always maintain professionalism and treat everyone with respect and courtesy., • Must always be guest focus and forward facing., • Adhere to all assigned duties by management team. Minimum Requirements • Minimum of 6 months to 1 year with food handling, guest service and sales experience., • Exceptional guest service, organization, and merchandizing skills., • Ability to retain product knowledge., • Ability to act with a sense of urgency and remain productive in a fast-paced environment., • Must possess problem solving skills., • Empowered team player willing to assist fellow associates. Additional Requirements: • Report to work at the scheduled time, neatly groomed, and the in the correct uniform, • The associate is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20–75 pounds., • The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures, • Ability to work within temperature-controlled environments, • Handling and controlling cleaning supplies, • Maintain a clean and safe environment by following Citarella and DOA standards, • Ability to work a flexible schedule including nights, weekends and holidays, • Other duties may be assigned as business needs change. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)

    Immediate start!
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  • Customer Service Assistant
    Customer Service Assistant
    5 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Retail Sales Associate
    Retail Sales Associate
    22 days ago
    $18 hourly
    Full-time
    Manhattan, New York

    CityHats Full-Time Sales Associate Location: CityHats – 55 E Houston Street, New York, NY Position: Sales Associate Employment Type: Full-Time Schedule: Weekend availability required Pay: $18 per hour starting Job Overview CityHats is looking for a friendly, dependable, and motivated Full-Time Sales Associate to join our team at our Houston Street location in Manhattan. As a CityHats Sales Associate, you will work directly with customers to help them find the right hats, styles, sizes, and fits while providing an enjoyable and welcoming shopping experience. We are looking for someone who is comfortable working in a fast-paced retail environment, takes pride in providing excellent customer service, and works well as part of a team. This is a full-time position and applicants must have weekend availability. This position involves being on your feet for extended periods, assisting customers throughout the store, maintaining merchandise and displays, and helping with the day-to-day operation of the store. Duties & Responsibilities Greet customers and provide friendly, attentive customer service. Assist customers with selecting hats based on style, size, fit, color, and personal preference. Develop strong knowledge of CityHats merchandise, brands, products, sizing, and inventory. Answer customer questions and make product recommendations. Operate the point-of-sale system and accurately process cash, credit card, and other transactions. Maintain an organized, clean, and visually appealing sales floor. Restock merchandise and organize inventory as needed. Assist with receiving, unpacking, tagging, and organizing new merchandise. Help maintain the cleanliness and overall appearance of the store. Work cooperatively with other sales associates and management. Follow store policies and procedures regarding sales, inventory, security, and customer service. Assist with opening and closing responsibilities when assigned. Help prevent merchandise loss by remaining attentive to the sales floor and following store security procedures. Perform other reasonable store duties as assigned by management. Qualifications Must be available to work full-time. Weekend availability is required. Previous retail, sales, or customer service experience is preferred, but motivated candidates who are eager to learn are encouraged to apply. Strong communication and interpersonal skills. Friendly, professional, and comfortable speaking with customers. Reliable, punctual, and able to work well as part of a team. Willingness to learn about hats, fashion, brands, sizing, and product features. Ability to work in a fast-paced retail environment and handle multiple responsibilities. Ability to stand and walk for extended periods, including shifts of up to approximately 10 hours. Ability to regularly move, organize, and restock merchandise. Must be able to reliably commute to our Manhattan location. Flexibility to work weekends, holidays, and varying shifts based on store needs. Must be able to follow company policies and instructions from store management. Must be eligible to work in the United States. Must be able to complete any lawful pre-employment screening required for the position. What We’re Looking For We are looking for someone who is not only capable of making sales, but who will also be a dependable member of the CityHats team. The ideal candidate is reliable, punctual, approachable, responsible, willing to learn, and comfortable interacting with a wide variety of customers. We want someone who takes initiative, contributes to a positive store environment, and understands the importance of showing up consistently and working as part of a team. Knowledge or interest in hats, streetwear, fashion, or retail is a plus, but a strong attitude, reliability, and willingness to learn are equally important. Pay: From $18.00 per hour Work Location: In person

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  • Customer Service Assistant
    Customer Service Assistant
    6 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Cannoli Production Fryer
    Cannoli Production Fryer
    1 month ago
    $17–$19 hourly
    Full-time
    Bensonhurst, Brooklyn

    Cannoli Plus is seeking a skilled and dedicated Cannoli Production Fryer to join our team. In this pivotal role, you will be responsible for the precise frying of cannoli shells, ensuring golden perfection and consistent quality. Key Responsibilities: • Operate and maintain frying equipment to produce cannoli shells according to established recipes and production standards., • Monitor oil temperatures and adjust as necessary to achieve optimal frying conditions., • Inspect fried shells for quality, consistency, and adherence to visual standards., • Prepare and manage frying stations, including cleaning, setting up equipment, and ensuring all necessary ingredients are on hand., • Adhere strictly to all food safety, hygiene, and sanitation guidelines., • Work efficiently and safely in a fast-paced production environment., • Assist with other production tasks as needed, contributing to overall team success. Qualifications: • Proven experience in a food production or kitchen environment, with a focus on frying or pastry production preferred., • Ability to follow recipes and production instructions accurately and consistently., • Strong understanding of food safety practices and kitchen hygiene., • Attention to detail and a commitment to producing high-quality products., • Ability to work effectively as part of a team and adapt to changing production needs., • Physical stamina to stand for extended periods and lift moderate weights., • Must have valid work authorization documents

    Immediate start!
    No experience
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  • Customer Service Assistant
    Customer Service Assistant
    7 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Sales Associate
    Sales Associate
    1 month ago
    Part-time
    Manhattan, New York

    Join the team. Drive Sales. Be the Most You! At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Ready to Hustle: You’re organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers. You know how to operate a Point of Sale (POS) system efficiently. You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs). You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You possess strong verbal and written communication skills. You have a strong grasp of mathematics and reading comprehension. You have a passion for fashion and an interest in the latest trends. You can create a curated fashion look with product during your shift.

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  • TAX SPECIALIST / HOME-Based Administrative Assistant/Senior Companion (Part-Time)
    TAX SPECIALIST / HOME-Based Administrative Assistant/Senior Companion (Part-Time)
    2 months ago
    Full-time
    Manhattan, New York

    Seeking a dependable, organized, and compassionate individual to assist a 97-YEAR-OLD, VISUALLY IMPAIRED (semi-blind) woman with AUDITORY IMPAIRMENT (80% Hearing loss, wears hearing aids) in her Upper West Side home/office. This is not a traditional corporate administrative position with "ROOM TO GROW". It is a companion, unique role supporting an independent older adult who still has her wits about her, manages her personal affairs, and is transitioning into retirement from her psychiatry practice after 60 years. The ideal candidate enjoys organizing paperwork, helping others, is patient, detail-oriented, and comfortable working one-on-one on a computer while she sits beside you for you to be her eyes and ears, relaying what you see to her in email and other documents. Primary Responsibilities Organize personal and tax-related documents Assist with correspondence, forms, and general administrative tasks Upload documents securely for accountants and tax professionals Help organize files and maintain orderly records Assist with calendar reminders and appointments Read and review mail and emails together Provide light technology assistance (computer, phone, scanning, etc.) Offer companionship while completing day-to-day tasks Ideal Candidate Exceptionally organized Comfortable with paperwork and document management Strong computer skills Excellent written and verbal communication Patient, kind, and professional with a sense of humor Comfortable working with an older adult Able to maintain strict confidentiality VERY Timely, reliable, and consistent Nice to Have Experience working with seniors Administrative or executive assistant experience Familiarity with bookkeeping, taxes, or document organization Experience coordinating with accountants, attorneys, or other professionals

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  • Retail Supervisor
    Retail Supervisor
    2 months ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    No experience
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  • Sales Associate
    Sales Associate
    2 months ago
    $17 hourly
    Part-time
    Manhattan, New York

    Opportunities available in NYC and Paramus, NJ What You’ll Do Deliver a Premium Guest Experience • Provide elevated, hospitality-driven service that reflects Baked by Melissa’s SWEET standard (Smile, Welcome, Engage, Educate, Thank)., • Greet every guest with warmth, sincerity, and polished professionalism., • Create personalized, engaging conversations to understand guests’ needs and make thoughtful product recommendations., • Demonstrate deep knowledge of our handcrafted products, ingredients, seasonal offerings, and ongoing promotions. Drive Sales Through Expertise & Engagement • Convert browsing guests into enthusiastic buyers through confident storytelling, sampling, and consultative selling., • Consistently meet and exceed individual and store sales goals. Maintain a high level of product knowledge and brand awareness to support suggestive selling opportunities. Operate With Excellence • Ensure accuracy and care when processing all transactions using the POS system., • Execute daily operational responsibilities including store opening/closing procedures, inventory counts, and restocking., • Maintain a pristine, organized, and visually elevated store environment, ensuring our premium brand standards are always upheld. Be a Trusted Brand Ambassador • Respond to guest questions with poise, knowledge, and a solution-oriented approach., • Uphold safety, cleanliness, and operational standards at all times., • Escalate potential security or operational concerns to management promptly., • Contribute to a positive, team-oriented culture built on enthusiasm, accountability, and pride in the brand. Qualifications • High school diploma or GED required, • 18 years of age or older, • Previous retail, hospitality, or customer service experience preferred - luxury or specialty retail experience is a plus, • Exceptional communication skills and a naturally warm, welcoming personality, • Ability to deliver polished, consistent, top-tier customer service in a fast-paced environment, • Must be able to lift 30 lbs and stand for extended periods, • Weekend and holiday availability required Benefits and Perks • Opportunities for growth within a rapidly expanding brand, • 50% employee discount on all products, • Ability to pick up shifts across multiple locations, • Performance recognition programs, • A fun, positive, and collaborative workplace with premium service standards

    Immediate start!
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  • Social Media Intern
    Social Media Intern
    2 months ago
    Part-time
    Manhattan, New York

    Social Media & Video Editing Intern (Unpaid – Experience Only) Fully Remote Position ~10-15 hrs/week, ongoing Unpaid — this role is for experience, portfolio building, and mentorship. Potential to transition to a paid role based on performance. About the Role We're looking for a creative, detail-oriented intern to help manage video editing and content scheduling across various social media accounts (Instagram, TikTok, YouTube) in travel, dining, art, and fashion niches. This is a great opportunity for someone looking to build a real portfolio, learn the ins and outs of social media strategy, and work directly with growing brands. What You'll Do Edit short-form video content for Instagram Reels, TikTok, and YouTube Shorts. Trim, caption, add music/sound, and format raw footage into polished, on-brand posts. Schedule and publish content across multiple social accounts. Help maintain a content calendar and posting cadence. Monitor basic performance metrics and flag what's working. Stay on top of platform trends and suggest fresh content ideas. What We're Looking For Comfortable with video editing tools (CapCut, Premiere Pro, Final Cut, or similar). Familiarity with Instagram, TikTok, and YouTube best practices. Strong sense of visual storytelling and attention to detail. Reliable, organized, and able to manage a consistent posting schedule. Self-starter who can work independently and communicate proactively. Prior social media or editing experience is a plus. What You'll Get Real, hands-on experience managing social accounts for an active brand. A growing portfolio of published work you can point to. Mentorship and feedback on your editing and content strategy skills. Flexible, remote schedule that works around school or other commitments. Potential for a letter of recommendation and/or reference. How to Apply Send a short note about why you're interested, along with any relevant work samples (edited videos, social accounts you've managed, etc.)

    Immediate start!
    No experience
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  • Pastry Cook
    Pastry Cook
    2 months ago
    Full-time
    Koreatown, Leonia

    Job Summary We are seeking a passionate and skilled Pastry Cook to join our vibrant culinary team. In this role, you will craft exquisite pastries, desserts, and baked goods that delight our guests and elevate our culinary offerings. Your creativity, attention to detail, and dedication to food safety will ensure every treat is a masterpiece. This is an exciting opportunity for someone with a love for baking and pastry arts to showcase their talents in a dynamic environment where quality and presentation matter most. Duties Prepare a variety of pastries, cakes, desserts and savories with precision and flair Decorate cakes and pastries using cake decorating techniques to create visually stunning treats Maintain high standards of food handling, safety, and cleanliness in all aspects of food production Assist in food preparation tasks such as mixing, piping, glazing, and assembling desserts Support kitchen operations by managing ingredient inventory and ensuring proper storage Collaborate with team members to deliver exceptional customer service and meet daily production goals Requirements Proven pastry experience Expertise in cake decorating, food presentation, and culinary arts Knowledge of food safety standards and proper food handling procedures Hands-on experience in food production, baking, and kitchen operations within the food industry or restaurant environment Skilled in knife techniques, baking methods, and culinary preparation processes Ability to work efficiently in a fast-paced setting while maintaining attention to detail Prior experience in catering or restaurant settings is preferred but not required Join us if you're eager to bring your pastry artistry to life in a lively setting that values innovation, quality, and teamwork. We offer a paid position where your skills will shine as part of a dedicated culinary team committed to excellence! Pay: $18.00 - $22.00 per hour Benefits: Employee discount Food provided Opportunities for advancement

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