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  • Customer Service Assistant
    Customer Service Assistant
    2 hours ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

    Immediate start!
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  • Deli Manager
    Deli Manager
    1 day ago
    Full-time
    Park Slope, Brooklyn

    Deli Managers are responsible for managing the deli department operations to enhance guest satisfaction, achieve sales goals, and achieve profitability goals; while providing excellent guest service. This position is responsible for maintaining open communication on the status of the department with the General Manager, Clerks, and Supervisor. Will be expected to set and re-set priorities, distinguish between the urgent and the important, solve problems, hold and reconcile ideas and lead program development as well as advancement strategies from conception through cultivation to completion. Must be available weekdays, weekends, and holidays for various shifts. May work at another store location based on company needs. Should have at least 3+ years of experience. JOB RESPONSIBILITIES: • Ensures clerks exemplify superior guest service with a friendly, helpful, and courteous attitude, using product knowledge and information to answer all questions guests may have about products, • Supervise, develop, train, and manage deli department team members, • Contribute to store sales and profitability by effectively managing labor expenses, accurate pricing, stock levels, inventory, and merchandising, • Maintain compliance with all company policies and regulations pertaining to safety, sanitation, merchandising, and food quality, • Ensure product integrity through proper storing, handling, proofing, planning, and breaking out of all deli goods, • Responsible for inventory control, ordering, and maintaining proper merchandise levels, • Prepare sales and inventory report, • Communicate and work cooperatively with General Manager, other Department Managers, and team members to maintain standards and exceed guest expectations, • Ensure equipment is maintained and properly serviced, • Advise General Manager of equipment repair or replacement needs, • Ensure productivity standards are met without compromising product quality, • Make regular announcements to inform guests of freshly prepared deli products and current sales, • Maximizing sales through excellent guest service and minimizing shrink through proper utilization of procedures, • Display a nice, energetic, creative, and motivated attitude at all times, • Assists all department team members with daily responsibilities while leading by example to help ensure a safe, clean, and productive operation, • Thorough knowledge of the retail food business and perishable department operations, • Previous food service and management experience preferred, • Ability to make timely and effective decisions, • Ability to deal tactfully and effectively with guests and associates, • Thorough understanding of all safety requirements and company safety policies, • Excellent guest service skills, • Must greet the guests and respond to their questions and requests in a courteous, fast, and helpful way, • Proven leadership ability to exercise sound judgement in interpreting, communicating, and applying policy., • Courage to make and implement hard decisions in a timely manner., • Ability to demonstrate trustworthiness and integrity in daily activities, • Ability to work effectively with a broad diversity of individuals and backgrounds, and generational differences, all with the intent to support the core values of the BFL company., • Excellent oral and written communication, organizational, interpersonal, advocacy, and time management skills., • Individual will be exposed to extreme heat from ovens and fryers, and cold from freezers and coolers, • Visual acuity sufficient to read recipes, product labels, company manual, department policies, and reports, • Must be able to lift a minimum of 45 lbs. frequently, • Ability to bend, reach, kneel, and squat, • Able to push or pull heavy loads

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  • Assistant Store Manager
    Assistant Store Manager
    1 month ago
    Full-time
    Manhattan, New York

    Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s. Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan. A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships. Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout. Utilizes tools and resources to enhance the customer experience. Thrives in change and uncertainty and generates ideas to evolve and grow the business. Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills. Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand. Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives. Accountable for self and consistently holds others accountable. Operationally strong and resourceful. Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager. Other duties as assigned. What You’ll Bring: 2-4 years retail sales experience with management experience (preferred). Experienced leadership with demonstrated experience in meeting/exceeding sales and profits. Training skills to elevate the team’s product knowledge and selling skills. Experience implementing merchandising strategies and changing visual sets. Acts with authenticity, sincerity, and transparency. Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season. Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed. Be at least 18 years old. Why You’ll Love Working with Us: The Product—so good, and you’re able to use your employee discount on all of it! The People—ask anyone who works here…we have incredible people on our team! The Experience—you’ll enjoy a rewarding career at a respected global children’s brand! The Benefits—a generous employee discount that you can use on all in-store merchandise! Competitive Paid Time Off plan* Extensive 401(k) plan with company matching* Medical, dental, vision and life insurance* Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources Tuition reimbursement* FUN work environment For eligible employees Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

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  • Cashier and Expo
    Cashier and Expo
    1 month ago
    $17–$19 hourly
    Part-time
    Manhattan, New York

    Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to the customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $17-19/hour ● Estimate of $100-$200 per week in tips

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  • Event Manager
    Event Manager
    1 month ago
    Part-time
    Manhattan, New York

    ​The Tequila Syndicate (TS) seeks a highly creative and meticulous Event Coordinator to design and execute three exclusive, high-end events annually. This role is crucial for showcasing the strategic value of the TS luxury ecosystem (Fashion, Art, Finance, Food, Real Estate, and Rare Tequila). ​🔑 Responsibilities ​Concept & Curation: Translate TS's luxury pillars into three distinct, visually stunning, and highly exclusive events, ensuring seamless integration of art, finance, and experience. ​Execution & Logistics: Manage all aspects of event production, including vendor negotiation, budgeting, timelines, legal requirements, and on-site management, ensuring the highest standards of quality and discretion for high-net-worth members. ​Asset Documentation: Rigorously document all event details, custom art installations, and proprietary elements to build a portfolio of unique intellectual property (IP) and verifiable evidence of TS’s distinct luxury offering. ​Member Experience: Oversee personalized communications and RSVP management to ensure the exclusivity and strategic networking opportunities are maximized for all attendees. ​🎯 Qualifications ​5+ years of experience in luxury or high-end event planning, with a strong portfolio in art, finance, or hospitality events. ​Exceptional discretion and professionalism dealing with confidential information and ultra-high-net-worth clientele. ​Proven ability to manage complex budgets, negotiate contracts, and deliver events flawlessly from concept through execution. ​A strategic mindset focused on creating non-replicable, measurable experiences that enhance brand prestige and strategic value.

    Immediate start!
    Easy apply