General Manager
3 days ago
Los Angeles
Wildly popular and successful Japanese concept is looking for a passionate, experienced General Manager to lead their team. This a multifaceted role that will be involved with every aspect of the business, and requires someone who can effortlessly balance the demands of a fast paced, high-touch service restaurant concept while remaining grounded and in touch with the team and overall guest experience. This is not an administrative GM role, and candidates should be passionate about having a strong presence in the restaurant and being on the floor engaging with guests. Additional responsibilities include but are not limited to: driving revenue, improving systems, and strengthening training processes in order to continue to foster and develop a strong team. Cocktail/bar experience is a big plus, and any prior experience with or knowledge of Japanese cuisine is highly preferred. Very competitive benefits package, and an excellent opportunity to join a highly sought after concept and team! General Manager Responsibilities: • Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation, • Develop/improve upon and implement operational strategies, policies, and procedures to increase consistency, efficiency, and quality of guest experience, • Maintain a strong presence in the restaurant on a regular basis, • Ensure quality and consistency of all products served, • Ensure all equipment is kept clean and in excellent working condition, • Maintain positive and cooperative relationships with all vendors and business partners, • Work to standardize any manuals or forms that can better help streamline operations within the restaurant, • Foster opportunities for the team to learn and grow, • Continually strive to educate and develop of staff as it relates to food, beverage, and service, • Creating a positive and fun working environment, • Developing a positive relationship with guests, • Taking ownership of the business to increase sales and profitability, • Increasing brand awareness by creating marketing plans, • Set an example to the team by providing excellent hospitality and service at all times, • Anticipate the needs of the restaurant and act upon them, • Stay up to date on industry trends, competition, and customer preferences to identify opportunities for innovation and improvement, • Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures, • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements General Manager Requirements: • 3+ years’ experience as a Restaurant General Manager (GM), Food & Beverage (F&B) Director, or FOH General Manager, OR 5+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Assistant General Manager, or Hospitality Manager in an upscale, preferably high-volume restaurant environment is required, • Chef-driven restaurant experience and prior exposure to Japanese cuisine is highly preferred, • Cocktail/Bar knowledge is a bit plus, • Strong tenure in past roles, • High-volume, high-touch service dining experience highly preferred, • Proven track record in leading and motivating a team, • Excellent written and verbal communication skills, • Strong interpersonal skills and ability to manage guest demands, • Acute attention to detail, • Ability and desire to take initiative to carry out complex responsibilities with little direction, • Highly effective problem-solving skills, especially when under pressure, • Proven experience driving operational growth and success, • Ability to thrive in a high-pressure, fast-paced service environment, • Exceptional standards for cleanliness, health, and safety, • Experience in managing P&L, • Flexible schedule, including weekends, and on holidays as needed, • Food Safety Certification, • Able to stand/walk for long periods of time, • Develops relationships with guests to create & maintain guest retention, • Experience and comfortability in dealing with high end/VIP clientele Compensation Package Includes: • Base Salary in the $120-150k range DOE, • Future Bonus Potential, • Fully Covered Medical/Dental/Vision Benefits, • 2 Weeks PTO, • Potential Relocation Assistance