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Job Description We’re Hiring! Temporary Teller in the Adirondack Region Needed Ready to make an impact and jumpstart your career in the financial industry? Arrow Financial Corporation is looking for an enthusiastic and customer-driven Temporary Teller to join our team in the Central Region. This is an exciting opportunity to be at the heart of a dynamic financial institution, where you’ll provide exceptional service, manage transactions with precision, and play a key role in delivering outstanding customer experiences. If you're someone who: ✅ Provides excellent customer service to customers ✅ Excels in a detailed-oriented, regulatory environment ✅ Thrives in a fast-paced environment ✅ Desires an opportunity to build a strong foundation for a long-term career in banking Then we want to hear from you! ABOUT THE POSITION This role is temporary, but offers valuable experience, competitive pay, and the chance to be part of our Company. This is a great first step on the banking career ladder--many of our temporary tellers grow into full-time roles, which can lead to branch management. As a Temporary Teller in our Central Region, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, and assisting colleagues and supervisors with functions relative to the daily operation of the branch. This Position is 40 hours a week Monday-Saturday. Our branch hours range from 7:30am-6:30pm Monday-Friday and 8:00am-1:30pm Saturday. This position is throughout the summer. Essential Job Functions ✔️Provide consistent, outstanding customer service by anticipating and responding to customer needs ✔️Process transactions accurately and efficiently ✔️Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate ✔️Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. ✔️Balance cash drawer and adhere to established cash limits ✔️Open deposit accounts for customers ✔️Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments ✔️Adhere to applicable federal regulations and Company policies and procedures ✔️Able to travel, using reliable transportation, to various branches to meet operational needs ✔️Able to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Ability to remain detail-oriented and follow procedures while providing excellent customer experience Demonstrated ability to complete multiple tasks while staying aware of surroundings Strong understanding of the importance of discretion and confidentiality; while demonstrating ethics and integrity Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environments, and competitive compensation. We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in recognition from the nation’s leading publications and bank-rating firms. The salary for this position is $18.00 per hour.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Queensbury team as: Universal Banker, Queensbury This opportunity may be perfect for you if you have experience in: Excellent Customer Service and Communication Skills Relationship Building and Sales Excels in a detail-oriented, regulatory environment Account Management About this position: Responsible for performing a complete range of services for customers including: processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Frequently transitions between working as a Teller and helping customers on the Platform. Works with customers to identify needs and explain products/services with the goal of converting service opportunities into sales events. Essential Job Functions: Provide consistent, outstanding customer service by anticipating and reacting to customer needs. Process transactions accurately and efficiently; balance cash drawer and adhere to established cash limits, cash handling and check cashing policies. Meet with customers to discuss personal and/or business financial needs; open or modify accounts to address customer needs and maintain or expand customer relationships. Research customer questions and direct problem resolution to maintain customer relationships. Solicit new business, cross-sell Company products/services and support sales goals; actively participate in referral program by making referrals as appropriate. Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as applicable. Adhere to requirements pertaining to branch security, fraud prevention and Bank Secrecy Act; identify counterfeit currency and monetary instruments; adhere to Company policies and procedures. Provide training, support and guidance as appropriate to co-workers and customers. Act in Branch Manager’s absence as needed. Able to travel, using reliable transportation, to various branches to meet operational needs Ability to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having Education/Certifications/Experience: Associates Degree or equivalent experience required 4-6 years of customer service experience required; experience in a financial institution preferred Ability to achieve NMLS certification and Signature Guarantee certification Skills/Knowledge: Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Quality problem solving skills; ability to work independently and as part of a cooperative work team Proficient in Microsoft Office Suite: Word, Excel, and Outlook; ability to work with other programs and bank-related software a plus Solid sales and referral experience; knowledge of bank and insurance products/services Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $19.00 - $24.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

General Denist Opportunity- Queensbury, New York $300k Total Compensation Package At First Advantage Dental - Queensbury, we take pride in offering a unique dental experience that is tailor-made for the community we serve. As a distinguished member of the Heartland Dental supported offices, we stand committed to providing exceptional care with the full support of our dedicated practice manager, a highly trained on-site team, and a nationwide network of experts. • Queensbury is a quaint and picturesque town widely known for its natural beauty nearby Adirondack Mountains, Lake George and Glen Lake with the ability to drive a few hours to Manhattan. This proximity makes it an ideal destination for weekend downtown or weeknight outings., • Join a dynamic 15 person team that thrives on collaboration, effective communication, and community engagement. Our commitment to teamwork ensures a positive and supportive workplace environment. As the leader of your supported office, you'll enjoy unparalleled support to deliver exceptional lifetime patient care. Here is what sets us apart: • Full Clinical Autonomy: Enjoy a work environment that fosters full clinical autonomy. We believe in empowering our leaders to make decisions that best serve their patients and contribute to their professional growth., • Founded by a Doctor, for Doctors: Heartland Dental, founded by a doctor for doctors, holds a mission to support dentists and their teams. Be part of a network that prioritizes delivering the highest quality dental care and experiences to the communities we serve., • Unparalleled Educational Offerings: Elevate your clinical skills with unparalleled educational offerings. Our commitment to continuous learning ensures that you stay ahead in the ever-evolving field of dentistry., • Robust Mentorship Program: Tap into a robust mentorship program and connect with a network of over 2800 supported doctors. Benefit from the collective wisdom and experience of a vast professional community., • Work-Life Balance: Enjoy a schedule that inspires work-life balance, competitive benefits, discretionary unlimited paid time off, and the opportunity to earn unlimited compensation., • Community Investment and Legacy Building: Lead your ideal practice, invest in your community, and leave a lasting legacy. We believe in creating a positive impact not only within our offices but also in the communities we serve., • Heartland Dental's Collective Strength: By being part of the Heartland Dental family, you gain access to a collective strength that goes beyond individual practices. Experience the power of connectivity with our vast network of experts across the nation. This network serves as an invaluable resource, providing insights, knowledge, and collaboration opportunities that contribute to the success of your supported office. Join Heartland Dental, where your leadership is celebrated, your growth is prioritized, and your legacy is nurtured. Be part of a network that thrives on excellence, innovation, and a shared commitment to exceptional patient care. What You’ll Gain: • Discretionary Unlimited Personal Time Off (PTO): Embrace a healthy work-life balance with the freedom to take the time you need, ensuring you stay refreshed and energized., • Competitive Compensation: Enjoy a guaranteed base salary coupled with an uncapped earning potential, providing you with financial stability and the opportunity to excel in your career., • Elite Clinical Skills Development: Immerse yourself in world-class continuing education programs tailored to hone and elevate your clinical skills. We're committed to supporting your journey towards becoming an elite professional., • Mentorship Excellence: Access an expansive network of mentors offering personalized 1:1 mentorship support. Our commitment to your growth extends beyond the clinical realm, providing valuable networking opportunities to foster professional relationships., • Advanced Professional Accreditation: Join the Doctor Mastery Program and earn your Fellowship in the Academy of General Dentistry (FAGD). This program opens doors to a broader menu of services for your patients, enhancing your professional repertoire., • Comprehensive Benefits Package: Enjoy competitive benefits including health insurance and retirement savings plans, ensuring your well-being and financial security., • Wealth Building Opportunities: Participate in Heartland Dental stock offerings, allowing you to build wealth as you contribute to the success of our dynamic organization. You'll Need to Have: • DDS/DMD Degree: Possess a Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree, along with an active and unrestricted license in the state of New York., • Comprehensive Dentistry Skills: Demonstrate clinical knowledge for practicing comprehensive dentistry, showcasing your ability to diagnose and treat a wide range of oral health issues with precision and care., • Commitment to Continuous Learning: Exhibit a strong desire to continue learning and expanding clinical skills to meet the evolving needs of patients. We foster an environment that encourages professional growth and development., • Essential Duties Performance: Demonstrate the ability to perform essential duties satisfactorily, with or without reasonable accommodation. We are committed to providing accommodations that enable individuals with disabilities to excel in their roles., • Versatility in Sitting and Standing: Expect prolonged periods of sitting and standing, adapting to the dynamic nature of dental practice., • Physical Stamina: Capable of lifting and carrying up to 45 pounds when necessary, ensuring your physical stamina aligns with the demands of the role. As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Customer Care Center team as: Customer Care Center Specialist This opportunity may be perfect for you if you have experience in: Providing an Excellent Customer Experience Strong Communication Skills Attention to detail ABOUT THE POSITION: Serves as first point of contact between our Company and our current and potential customers most often via telephone and electronic mediums. Responsible for providing superior customer service through every interaction, decision, and behavior. Will own every customer interaction and use knowledge of Company systems, products, services, and programs to effectively offer solutions to customer needs, resolutions to complaints, and answers to inquiries. Collaborates with other departments as needed to serve customers. This position works out of our office in Glens Falls, New York and Latham,NY. Essential Job Functions: Field incoming customer service calls and electronic communications referencing knowledge of Company operations, products, services, and programs. Complete required system testing. Ensure compliance with regulatory requirements and Company policies by adhering to procedures. Research and resolve customer inquiries at first point of contact; collaborate with departments as needed and follow-up to ensure satisfactory resolution for customer. Identify sales and customer relationship opportunities by actively participating in sales/referral programs; make appropriate referrals by matching customer needs to appropriate solution. Review data for missing information and proper authorizations in timely manner according to department policies and procedures. File documents manually and electronically based on established criteria; complete projects or other tasks as assigned. Operate Interactive Teller Machine and open Company products and services upon request by customer while following policies, procedures, and regulatory requirements. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications/Experience: High school diploma or equivalent experience required 2 years of experience in financial institution or call center environment preferred Skills/Knowledge: Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management Proven quality customer service skill; ability to use active listening techniques to identify customer needs Exceptional telephone manner and ability to handle telephone and other technology simultaneously Ability to accurately and efficiently complete tasks/projects, handle multiple priorities, and meet strict deadlines Proficient in Microsoft Office Suite including: Word, Excel, and Outlook; ability to learn new programs as initiated Demonstrated sales skills; ability and willingness to learn products and sales strategies Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members ABOUT OUR COMPANY We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $19.00- $23.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus and incentive programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Loan Services team as: Loan Services Specialist This opportunity may be perfect for you if you have experience in: Working Collaboratively in a Call Center environment Problem Solving and Excellent Customer Service Skills Task Prioritization and Attention to Detail About this position: Responsible for a variety of functions in the Loan Services area including filing, updating systems, assembling documents and reports, and providing customers with accurate, timely information. Work closely with Loan Services Associate and unit to assess needs, complete projects, and perform tasks in support of the efficient and effective servicing of loans. This position is in office and sits at our Main Office in Glens Falls, NY. Essential Job Functions: Support and assist team members; work closely with management and unit to assess needs and determine level of assistance Perform various job duties and coordinate work tasks to ensure the efficient and effective servicing of loans Work on projects as needed to support department and Company goals Assist with problem resolution for both internal and external customer situations. Includes: identifying the problem, researching facts and solution options, and communicating resolution to reduce repeat situations, improving efficiency, and increasing customer satisfaction Assist with creating and updating procedures for job duties Other duties as assigned What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High school degree or equivalent experience required 2 years of experience required in banking or lending; experience in Loan Services preferred Skills/Knowledge: Ability to work independently and cooperatively with a team Strong organizational skills with ability to handle multiple priorities and meet strict deadlines Strong communication and customer service skills; comfortable interacting with customers, co-workers, and management Proficient with Microsoft Office Suite including: Word, Excel, and Outlook Physical Demands Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $19.00 - $23.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team for the summer! Currently, we are looking for an experienced professional to join the Resource Recovery team as a Temporary Employee: Temporary Resource Recovery Representative (Bank Collections Call Center Representative) This opportunity may be perfect for you if you have experience in: Working Collaboratively in a Call Center Environment Problem Solving and Excellent Customer Service Skills Task Prioritization and Strong Attention to Detail About this position: Responsible for working with past due customers to resolve delinquencies. Must adhere to accepted department and government regulatory practices while meeting specific department goals and deadlines. This position is 100% in office in our Glens Falls, New York headquarters. We have both a full and part time available; 40 hours a week, 25 hours a week, and a flexible 19 hours or less a week part time position available. ESSENTIAL JOB FUNCTIONS: Contact past due loan customers via phone and mail according to department guidelines. Record customer contacts utilizing department software. Interview and counsel past due loan customers with goal of soliciting repayment and reducing losses to Company. Process and complete documentation accurately and timely according to department policies and procedures. Respond to external and internal customer inquiries in a timely manner utilizing quality customer service and business etiquette skills. Assist team members as needed to meet department goals, objectives, and timelines. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 1+ years’ experience in collections or telephone customer service preferred Ability to prioritize multiple tasks and meet deadlines Skills/Knowledge: Proficient with Microsoft Office Suite including Word, Excel, and Outlook; ability to learn software Exceptional telephone and customer service skills a must Strong communication skills, both verbal and written; comfortable interacting with customers, co-workers, and management Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $18.00 - $19.00 an hour commensurate with experience and education. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Corporate Banking team as: Commercial Relationship Manager This opportunity may be perfect for you if you have experience in: Commercial Credit and Banking Products Communication Skills Credit Underwriting, Portfolio Management, or Business Banking Relationship Manager About the Position: Responsible for managing commercial borrower/depositor relationships including new loan requests, cash management/deposit services development of new business, and management/oversight of assigned commercial loan portfolio. Adheres to Loan Policy and work to achieve assigned goals and objectives to support Company strategic plan. This position can sit at our Glens Falls, NY or Saratoga Springs, NY location. Essential Job Functions: Identify prospective customers and implement plan for gaining business through researched business development calls, networking, and response to referrals. Continuously develop growing network of referral sources for new business. Build/expand existing customer relationships by identifying needs and recommending solutions while effectively handling existing loan requests. Work with current customers to encourage referrals. Manage commercial loan portfolio including collection and review of financial information to ensure Company’s interests are protected. Adhere to Loan Policy, department procedures, and applicable Federal/State/Local laws and regulations. Formulate and implement strategies to achieve individual and department goals as set by supervisor. Work with colleagues and management to provide guidance, training, and support to reach goals as appropriate. Collaborate with other strategic partners within Company to provide full range of products and services, as appropriate, for customers. Participate in team presentations, attend joint networking events, and provide introductions/contacts to stakeholders so customer needs may be fully addressed. Participate actively in community to source business development opportunities and demonstrate our Company’s commitment to local communities. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications/Experience: Bachelor’s Degree or equivalent experience in business, finance, lending or related field required. 8 years of experience in commercial lending, loan portfolio management, or equivalent banking experience required Skills/Knowledge: Exceptional knowledge of commercial credit analysis and banking products/services preferred Solid communications skills, both written and verbal; ability to communicate effectively with customers, co-workers, management, and community/business leaders> Strong consultative sales and negotiation skills; ability to identify needs, present effective solutions, and close a sale> Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint Local market knowledge and ability to develop, retain and expand relationships with center of influence. Engage in networking events and proactively build relationships with existing and potential customers. Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $100,000- $140,000 annually commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job DescriptionThe Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Information Technology team as: Bank IT Systems Analyst This opportunity may be perfect for you if you have experience in: Solid Vendor and Project Management Skills Knowledge of Banking Operations, Processes, and Technologies Excellent Communication and Collaboration Skills with Success Working in a Team Environment About this position: The Bank IT Systems Analyst is responsible for providing support to assigned business units in assessing needs for new or enhanced software. Will use knowledge of existing department responsibilities and job functions to analyze technology/software usage to ensure department is optimizing current technology/software. Responsible for project management for any implementation of new or enhancement of existing technology. This position is in-office and works out of our headquarters in Glens Falls, New York. Essential Job Functions: Work with the applicable business units, such as but not limited to Deposit Operations, Branches, and Branch Operations, to identify, recommend and implement areas of improvement for automated workflow and procedures. Perform project management for implementation of new technology and/or enhancement of existing technology. Report project and status updates to management; provide ongoing support for various software applications such as FIS Suite, including Teller Capture, ARCA, and ATM Set Up Work with vendors on performance issues, support tickets, enhancements, upgrades, and upcoming releases. Review and analyze existing technology to determine needs; eliminate software/applications not in use. Work to optimize underutilized software/applications. Identify training opportunities within business unit to ensure proficient use of Company systems. Evaluate and ensure systems utilization is as designed. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s Degree in related field or equivalent experience required; advanced degree or relevant certifications preferred 6+ years of experience in banking or financial institution required; supervisory or management experience a plus Skills/Knowledge: Excellent stakeholder management skills with the ability to build effective working relationships with both internal and external stakeholders Experience working in a team-oriented, collaborative, and customer centric environment. Demonstrated skill in identifying, analyzing, and providing resolution to problems Working knowledge of banking functional/business units Proven project management skills; must be able to manage multiple priorities and bring projects to completion within required timeframe Solid analytical and interpersonal skills; ability to relate complex material in user-friendly manner Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, management, and vendors Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint Physical Demands Must be able to sit for prolonged periods of time and walk/stand for periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 25 lbs and/or crawl under desks or equipment What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $62,500.00 - $72,000.00 annually commensurate with experience and education. Additional compensation may be earned through the Company’s incentive and annual bonus programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Residential Lending team as a: Residential Mortgage Underwriter This opportunity may be perfect for you if you have experience in: Proven experience in residential mortgage underwriting, including proficiency with Fannie Mac, Fannie Mae, FHA, and/or VA guidelines. Exceptional organizational and analytical skills with a meticulous attention to detail, particularly in reviewing complex financial documentation and borrower profiles. Strong passion for helping people in the community, applying ethical, sound judgement, to help qualified applicants achieve homeownership. Refined communication and customer service skills to clearly convey complex credit decisions and collaborate effectively with loan officers and processors. About this position: Responsible for underwriting and presenting residential loan applications, analyzing supporting documentation and making appropriate decision recommendations which comply with operating policies and procedures established for the real estate lending function. This position requires a regular, scheduled presence at our Glens Falls, New York headquarters. The schedule is hybrid optional, but candidates must be able to easily commute to Glens Falls, New York for required office days. This role is not a fully remote opportunity. ESSENTIAL JOB FUNCTIONS: Analyze income and credit worthiness to determine applicant ability and willingness to repay. Review and analyze income documentation, appraisal reports and other documentation for adequacy and compliance with Bank, secondary market, regulatory and other third-party guidelines. Work directly with other Company personnel, closing attorneys, and real estate appraisers to ensure that files are complete and documented adequately prior to closing. Assist with administration of construction loans by making recommendations regarding builder approval, construction advance schedules and draw requests. Support other business units for quality control, audit and compliance support as requested, by reviewing pre-closing and/or post-closing residential loan file data and documentation. Prepare, review and reconciles reports as requested. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s degree in a related field or equivalent experience required Advanced Degree, certification, or license preferred 4 years of mortgage, finance, real estate, legal or general business experience Skills/Knowledge: Solid problem solving, organizational and analytical skills; ability to extract and interpret information from multiple sources Strong communication skills, both written and verbal; comfortable communicating with customers, co-workers, management, and other third parties Thorough knowledge of underwriting, all mortgage products, and current lending regulations Proficient in Microsoft Office Suite: Word, Excel, Outlook as well as banking-related software Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $24.00-$29.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1 This position requires a regular, scheduled presence at our Glens Falls, New York headquarters. The schedule is hybrid optional, but candidates must be able to easily commute to Glens Falls, New York for required office days. This role is not a fully remote opportunity.

Job Description DUTIES: Under general supervision in the Engineering Department, to do designing of minor and major construction projects of all types, to prepare specifications and estimates and to prepare and maintain related diagrams, maps and records, doing drafting work as required, and perform such duties as: • Prepare architectural studies of minor projects., • Prepare general layout and final construction drawings for projects of all types., • Develop the design of major and minor component parts of electrical, mechanical or structural projects., • Prepare assembly and detail designs of electrical, mechanical and structural projects, designing dimensional details to avoid interference with equipment and structural members., • Make engineering calculations as required to determine the adequacy of design., • Calculate, plot, compute closure and adjust field survey data; compute areas and prepare land maps and records., • Prepare bills of material, conduit and cable schedules for major and minor parts of construction projects., • Assist in the preparation of cost estimates, specifications, budget request, authority for expenditure papers, etc., • Make engineering studies, analyses, reports and calculations of moderate difficulty relating to the design, protection, operation and maintenance of projects and assist in more complex work of this nature., • Make field inspections of construction and special tests as required., • Education in applicable engineering subjects., • Training and working knowledge of CAD systems, • Five years' experience, including two years in suitable lower grade design work; (Part college work will be given credit, as appropriate, toward the required experience time.), • Detailed knowledge of materials and equipment used in construction., • Knowledge of design fundamentals and required mathematics., • Knowledge of Company accounting, budget and property record procedures, as applicable. Company DescriptionBrookfield is a leading global investment firm with over $1 trillion of assets under management. We invest on behalf of institutions and individuals around the world with the goal of helping them to create long-term, sustainable wealth. Our origin as owner/operators of high-quality businesses allows us to leverage our unique operational expertise to grow the businesses we own on behalf of our clients. We put our own capital to work alongside our partners’ in nearly every transaction, ensuring strong alignment of interests.Brookfield is a leading global investment firm with over $1 trillion of assets under management. We invest on behalf of institutions and individuals around the world with the goal of helping them to create long-term, sustainable wealth.\r\n\r\nOur origin as owner/operators of high-quality businesses allows us to leverage our unique operational expertise to grow the businesses we own on behalf of our clients. We put our own capital to work alongside our partners’ in nearly every transaction, ensuring strong alignment of interests.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Wealth Management Financial Services team as: Financial Services Professional (LPL) This opportunity may be perfect for you if you have experience in: Excellent Organizational and Interpersonal Skills Strong Ability to drive sales through relationship building expertise About this position: Responsible for analyzing, identifying, and communicating financial solutions for current clients to meet clients’ investment objectives. Actively seek prospective clients through networking and referrals to meet Company and department goals. Manage a wide variety of investment products while complying with operating policies and procedures established for LPL investment functions. Responsibilities Maintain contact with existing clients to perform reviews and expand existing relationships as appropriate; monitor client accounts to ensure pre-determined financial goals and objectives are met. Work to broaden potential client base with referrals from existing clients, co-workers and networking contacts. Drive sales through in-depth knowledge of products offered that match client financial objectives. Execute buy and sell orders as directed by clients per LPL policies and procedures. Keep up-to-date with industry standards, compliance, regulatory, and licensing issues, as well as policies and procedure from Company and LPL. Communicate and interact with other business lines to help provide well-rounded client experience and achieve department goals; actively participate in Company Cross-Sell/Referral Program. Participate actively in community as designated by Company community service requirements. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s Degree in finance or related field or equivalent experience required 6 years of experience in investment required Series 6, Series 7, and Series 63 licenses required New York State Health & Life Insurance license required Skills/Knowledge: Excellent organizational, analytical, and communication skills, both written and verbal Professionalism with strong presentation and interpersonal skills to conduct formal/informal presentations, address potential and existing client concerns, and communicate with constituents Self-starter with ability to work independently and manage multiple priorities while meeting strict deadlines Proficient with Microsoft Office Suite: Word, Excel, Outlook; ability to learn other software as needed Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $65,000 - $75,000 annually commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Resource Recovery team as: Resource Recovery Representative (Collections) This opportunity may be perfect for you if you have experience in: Working Collaboratively in a Call Center Environment Problem Solving and Excellent Customer Service Skills Task Prioritization and Strong Attention to Detail About this position: Responsible for working with past due customers to resolve delinquencies. Must adhere to accepted department and government regulatory practices while meeting specific department goals and deadlines. This position is 100% in office in our Glens Falls, New York headquarters. RESPONSIBILITIES: Contact past due loan customers via phone and mail according to department guidelines. Record customer contacts utilizing department software. Interview and counsel past due loan customers with goal of soliciting repayment and reducing losses to Company. Process and complete documentation accurately and timely according to department policies and procedures. Respond to external and internal customer inquiries in a timely manner utilizing quality customer service and business etiquette skills. Assist team members as needed to meet department goals, objectives, and timelines. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 1+ years’ experience in collections or telephone customer service preferred Ability to prioritize multiple tasks and meet deadlines Skills/Knowledge: Proficient with Microsoft Office Suite including Word, Excel, and Outlook; ability to learn software Exceptional telephone and customer service skills a must Strong communication skills, both verbal and written; comfortable interacting with customers, co-workers, and management Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $18.00 - $19.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus and incentive programs, subject to individual and company performance. L1-st1

Job Description Project Manager (Queensbury, NY, Potsdam, NY, Fulton, NY, or Watertown, NY) Job description Reporting to the Technical Manager, the Project Manager will plan, organize and direct engineering activities to optimize hydropower facilities throughout New York State. Responsibilities • Manage the design, specification, cost, construction and commissioning of capital improvement projects., • Prepares tendering documents, reviews and comments on bid packages to ensure design adequacy and constructability., • Assist in capital and maintenance budget preparation. Plan and prioritize budgeted work for implementation., • Provide engineering support to operational staff to improve reliability and performance., • Manage internal and external engineering resources to develop documents needed for construction and permitting., • Provide field inspection of all work in place to ensure that work performed is in accordance with the contract drawings, specifications, regulatory requirements and applicable codes., • Conduct pre-bid and preconstruction meetings with multiple contractors., • Recommends corrective courses of action to management as issues arise., • Apply the Brookfield Health, Safety, Security and Environmental policies and procedures to all projects. Manage contracted work within the requirements., • Provide cost control and monthly spending forecasts on assigned projects., • Ensure engineering records from assigned projects are properly stored for future reference. Requirements • Strong time management skills with the ability to organize, plan, prioritize and manage multiple tasks and projects., • Ability to work effectively as a member of a multidisciplinary team and to manage concurrent projects., • Good negotiation skills with clients, contractors, and vendors., • Effective oral and written communication skills., • Demonstrated ability to view tasks logically, break them down into essential requirements, and generate a solution to meet the project goals., • A practical, adaptable, innovative, collaborative, and solution-focused approach to issues. Qualifications • Bachelor of Science degree in Mechanical or Civil Engineering required., • Professional Engineers license not required but is desirable., • Minimum of five (5) years of experience in progressive experience in project engineering., • Core knowledge of construction techniques, construction/project management, and basic contract administration., • Ability to travel within New York State., • Strong computer skills and proficiency with Microsoft Office Suite. Budget: $80k-100k/yr. Bonus: 10% Company DescriptionBrookfield is a leading global investment firm with over $1 trillion of assets under management. We invest on behalf of institutions and individuals around the world with the goal of helping them to create long-term, sustainable wealth. Our origin as owner/operators of high-quality businesses allows us to leverage our unique operational expertise to grow the businesses we own on behalf of our clients. We put our own capital to work alongside our partners’ in nearly every transaction, ensuring strong alignment of interests.Brookfield is a leading global investment firm with over $1 trillion of assets under management. We invest on behalf of institutions and individuals around the world with the goal of helping them to create long-term, sustainable wealth.\r\n\r\nOur origin as owner/operators of high-quality businesses allows us to leverage our unique operational expertise to grow the businesses we own on behalf of our clients. We put our own capital to work alongside our partners’ in nearly every transaction, ensuring strong alignment of interests.

Job Description Control Room Operator, Renewable Energy – US Operations, NSCC Location: Queensbury, NY Are you someone who thrives in high-stakes environments, enjoys mastering complex systems, and has a passion for technology and sustainability? Whether you’ve spent years operating control rooms, working with electrical systems, or even commanding virtual worlds in gaming—this role could be your next big move. About Us Brookfield Renewable N.A. is one of the largest renewable energy owners and operators in the country, with over 190 utility-scale facilities across 34 states. We’re driving the transition to a sustainable, low-carbon future—and we want you to be part of it. What You'll Do As a System Operator in our National System Control Center, you’ll be at the heart of our operations, ensuring the smooth and safe performance of our fleet of hydroelectric, wind, solar, battery energy storage, and transmission assets. Think of it as mission control for clean energy. Your responsibilities will include: • Operating and monitoring advanced control systems (like SCADA) in real-time., • Making quick, informed decisions to maintain license limits and public safety., • Implementing generation schedules and responding to dynamic grid conditions and weather events. We’re looking for people who are: • Calm under pressure and confident making decisions in fast-paced environments., • Technically savvy, with strong analytical and problem-solving skills., • Comfortable with computers and control systems (bonus if you’ve used SCADA or similar platforms)., • Great communicators and team players., • Able to work night shifts, weekends, and some holidays., • Hands-on experience in electrical systems, control rooms, or industrial operations., • Familiarity with hydro or steam turbine systems is a plus., • Gaming, simulation, or military control system experience can be highly relevant. Compensation & Benefits • Starting pay: $33/hr, increasing to $37.50/hr after training., • Shift incentives: Scheduled overtime, night shift differential, holiday pay. Shift schedule includes one week off per rotation., • First-year earnings: $88k–$100k depending on schedule and training progress., • 120 hours vacation, great medical coverage, excellent 401(k) matching, and a 15% annual bonus program. Company DescriptionBrookfield is a leading global investment firm with over $1 trillion of assets under management. We invest on behalf of institutions and individuals around the world with the goal of helping them to create long-term, sustainable wealth. Our origin as owner/operators of high-quality businesses allows us to leverage our unique operational expertise to grow the businesses we own on behalf of our clients. We put our own capital to work alongside our partners’ in nearly every transaction, ensuring strong alignment of interests.Brookfield is a leading global investment firm with over $1 trillion of assets under management. We invest on behalf of institutions and individuals around the world with the goal of helping them to create long-term, sustainable wealth.\r\n\r\nOur origin as owner/operators of high-quality businesses allows us to leverage our unique operational expertise to grow the businesses we own on behalf of our clients. We put our own capital to work alongside our partners’ in nearly every transaction, ensuring strong alignment of interests.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Information Technology (IT) Support team as: IT Manager, Support (Help Desk Manager) This opportunity may be perfect for you if you have experience in: Exceptional Interpersonal Skills, Collaborative and Innovative Demonstrated Problem-Solving and Solution Implementation Abilities Strong Leadership and Team Management Skills About this position: Responsible for leading the Information Technology (IT) Support team including supervision, workflow, scheduling, and performance. Assists with computer equipment purchasing and installation. Supports technology training and orientation for end users. Collaborates with Information Technology Management team to accomplish department, division, and Company goals. Responsibilities Provide user support, ensuring familiarity with equipment, and networks, organizing support, troubleshooting, and facilitating repair for IT equipment. Collaborate with Human Resources to enhance new hire orientation, identify training needs, coordinate training sessions, assess current and future employee IT needs. Cultivate and maintain collaborative relationships with vendors, ensuring access to quality products/services. Oversee IT Support operations, including call center management and ticket system administration, with regular monthly reporting to management for informed decision-making. Keep up to date with policies and procedures, while maintaining a thorough understanding of available technology; assist with product implementation and continuous upgrades. Oversee administration of user accounts, permissions, and access rights in Active Directory; responsible for user documentation and IT forms necessary for setting up new user accounts and for documenting future changes associated with new user accounts. Manage, coach, and counsel IT Support team to meet department goals and achieve performance standards; encourage continuous improvement for career development; ensure availability of appropriate resources and timeliness of workflow What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications/Experience: Bachelor’s degree in information technology-related field or equivalent experience required 8 years of relevant Support experience required 3 years of supervisory experience preferred Skills/Knowledge: Demonstrated experience with standard software applications including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory Effective prioritization skills and ability to manage multiple tasks while meeting deadlines Strong communications skills, both written and verbal; comfortable communicating, presenting, and collaborating with vendors, co-workers, and management one-on-one or in group settings Solid problem-solving and solution implementation abilities; organized and detail oriented Proven experience in training with ability to evaluate and/or create training materials a plus Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 25 lbs and/or crawl under desks or equipment What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $65,000 - $90,000 a year commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1