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Job Description Role and Responsibilities The Afterhours/Weekend Clinical Field Staff Supervisor (CFSS) is an integral part of the patient care team and continually monitors the services provided. This role has shared responsibility for the overall provision and coordination of home health services provided to the HCR patients according to acceptable standards of practice. The Afterhours/Weekend CFSS is a resource person with extensive knowledge of the regulatory guidelines governing home health agencies and provides daily support to field clinicians enabling them to provide quality care in the home to HCR patients. This position may be remote, with appropriate approvals, and provides service, coordination, management during afterhours and on the weekends, and is a liaison between referral resources, patients, caregivers, and employees. Essential Functions • Act as liaison, to assist in appropriate ongoing management of care; ensure appropriate plans and interventions are identified, act as resource for problem-solving or advising on patient care questions or concerns., • Review and approve all new interim orders before they are sent to physician. Notify Clinical Manager/Regional Director if unable to approve the order., • Assure orders are written according to HCR protocol/regulatory requirements., • Update pathways, as needed, in Point Care to provide intervention and goals for documentation to include vital sign alert., • Review missed visit reports, ensure MD notification has occurred and, if not, notify MD., • Ensure clinical documentation is present to support the patient’s need for ongoing services., • Review and process all wound score deviations, documenting any action and/or follow-up., • Review and process vital sign alert reports including documenting any action, follow-up and physician notification., • Perform end-of-episode reviews, ensuring regulatory requirements are met., • Review and process discharges (discipline and agency)., • Review and process discipline-only discharges., • Review evaluation documentation task (push SOC to coding and Recert to held stage)., • Receive and review lab reports and assess for normality. Review new lab order via fax and email clinician to review and notify case manager and physician, as appropriate., • Entry of Hospital Hold Order/Note, if needed, including follow-up on patient status at hospital., • Follow-up with staff to correct or refine documentation that is not accurate or complete, to ensure standards of documentation are met., • Support staff by assisting with administrative clinical functions (i.e., TIFs, phone calls, etc.)., • Alert Clinical Manager/Regional Director of changes in patient status or orders that do not seem appropriate., • Enter information regarding all telephone calls into the coordination notes section of HCHB., • Notify staff, as appropriate, to ensure proper coordination of care., • Adhere to, and participate in, the Agency’s mandatory HIPAA/Privacy Program and Employee Compliance Program., • Read and adhere to all Agency policies and procedures and follow the Employee Handbook Guidelines., • Quality:, • Audit clinical records to identify trends/areas of improvement in processes and documentation., • Collaborate with Clinical management and Staff Development departments, to inform of findings of audits, outcome measurements, notify of trends and potential educational needs., • Clinical assistance:, • Triage incoming calls., • Audit/Review DRRs., • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Bachelor of Science Degree in Nursing preferred. Qualifications and Requirements • Current, valid licensure as Registered Professional Nurse issued by NYS Department of Education., • Two (2) years’ experience in the health care industry with a minimum of 1 year experience in home health care., • Supervisory experience is preferred., • Understand issues related to the delivery of home health services and be able to problem-solve effectively., • Possesses knowledge of the Medicare/Medicaid guidelines governing home health agencies., • Organized, detail-oriented, and possesses effective oral and written communication skills., • Able to work independently, with minimal direction or management oversight., • Excellent customer service skills. Work Environment The Afterhours/Weekend CFSS is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Afterhours/Weekend CFSS. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR

Job Description OVERVIEW: In 1971, a group of students from Brighton High School had the idea to create a "center" that would meet the specific needs of youth in Rochester, NY. The philosophy supporting the vision was quite radical for the time: that young people, given information and support, could make positive life choices. They founded The Center to be informed by youth, for youth. The Center for Youth continues with this as our core principle. We are committed to empowering and advocating for vulnerable youth while elevating their voices. Our mission is to provide comprehensive, free, voluntary, and confidential programs. The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including prevention counseling, two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. The RHY Prevention Counseling Program Manager is responsible for the management and supervision of the RHY Prevention Counselors, including Community Counselors, Triage Counselors, Youth & Family Counselors, and Safe Harbour Advocates. They are responsible for reviewing and monitoring OASAS contract objectives, with a focus on program outcomes, as well as maintaining the New York State Safe Harbour database. The Manager plays a leadership role in planning, prioritizing and evaluating services, team outreach activities and linkages with other providers/collaboratives/committees. The Manager will be responsible for the on-going assessment of the team's service, identify expansion potential, assess community or catchment area needs and formulate possible responses. The Manager attends weekly Case Review and works closely with the other RHY Managers. This is a full-time, 12-month position. The RHY Prevention Counseling Program Manager participates in the On-Call RHY Supervisor rotation (for 1 week, every 5-6 weeks). This emergency response system is intended to provide after-hours and weekend support to the 24-hour residential and crisis programs. ESSENTIAL FUNCTIONS AND EXAMPLES OF DUTIES: • Monitors program contract objectives with a focus on program outcomes, develops and evaluates the OASAS and Safe Harbour work plans, • Ongoing planning and program development specific to assessment, counseling, and outcomes, • Promotes and develops effective linkages with community resources, providers, and systems, • Assesses the needs of youth and families served, • Assures compliance with record keeping, reporting, and evaluation requirements of the agency and funders, • Supervises, provides guidance, mentors, and evaluates the performance of Counselors and Advocates, • Hires, trains, orients, and mentors new counseling staff, • Coordinates and leads the team outreach activities, • Promotes positive team interactions across all program areas of the agency, • Participates in after-hours on-call rotation Candidate must: • Adhere to ethical conduct, • Demonstrate professionalism i.e., timely, dependable, responsible, flexible, • Be non-judgmental and respectful, • Model principles of inclusion and tolerance, • Be youth centered and positive, • Be family friendly, • Establish effective working relationships with supervisor and co-workers, • Develop positive relationships with all key stakeholders, • Have strong literacy skills (i.e., reading, writing, comprehension), • Have excellent communication skills (verbal and written), • Conduct research and apply best-practices and evaluation methods, • Effectively promote knowledge and skill development and positive behaviors, • Chemical dependency and problem gambling prevention counseling, • Management and supervisory methods and techniques, • Adolescent, family and group development and counseling, • Crisis intervention, case management, advocacy, and strength-based problem solving and decision-making models, • Team building and team dynamics, • Program outcomes and evaluation, • Adolescent development including: positive youth development, asset development, risk reduction and protective factors, • Youth serving systems, • Community resources, • Client advocacy CULTURAL SENSITIVITY The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity. Staff are expected to respect and honor cultural and human diversity. The annual Performance Appraisal provides an opportunity for staff to evaluate how they are integrating culturally competent practices into their everyday work. QUALIFICATIONS Master's degree in counseling, social work or related human services field plus five years human services experience, including supervisory experience or equivalent combination of education and experience. Note: A Master's Degree, CPP/ICPS/CASAC, or advanced training in chemical dependency prevention- related areas is preferred. If candidates do not possess related certification, expectation is that active pursuit of these certifications will occur at the time of employment. In addition to the above, it is mandatory that candidates meet the following criteria prior to hire: • Authorization for the agency to obtain driving record information, • A valid driver's license with a driving record that is approved by agency insurance carrier, regular access to a motor vehicle that is insurance at the levels of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage Candidates must be able to be autonomously mobile in order to provide the required services. The Center for Youth provides equal opportunities for employment