Community Lead w/ Native Level of German

Your New Company
Our client is a start-up strategically based in different cities around the word and this opportunity sits within either their Munich or Barcelona site. Our client is on the hunt for a Community Lead with native level of German. They are a digital platform company, that connect clients with tech talent support whom provide guidance & support to customers that have purchased technology goods from retailers.
Your Responsibilities
You main goal will be Customer Satisfaction:
-You will maintain day-to-day operations
-You will track operational performance and report on country and global forums
-You will coordinate tasks between clients and their tech supporters
-You will define, monitor and follow up on operational procedures
-You will interact with customers, buddies and suppliers, answer questions and resolve issues through email and phone
-You will support the launch of new products and services for all german markets
What success is made of…
-You have previous experience in a similar role (at least 1 year)
-You have a keen interest in technology goods
-You have excellent communication skills, and are client and problem-solving-oriented
- Experiencia
- Se requiere
- Idiomas
- alemán – nativo
- Jornada
- Completa
- Horario
- Monday to Friday
- Salario
- desde 30.000 € anual
- Inicio
- Incorporación inmediata
Recruitment agency • 11-50 empleados
Con nosotros desde julio, 2019
CMR provides bespoke recruitment services to some of the most ambitious and innovative organisations on the planet, ranging from large, blue-chip organisations to fast-growing start-ups and SME’s