Customer Service Representative in Barcelona (German Speaker)

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11 mayo 202247 vistas

Customer Service Representative in Barcelona (German Speaker)

Your responsibilities and impact as a customer experience specialist will be:

Supporting clients’ activities by being the very first point of contact for their customers:

– Answering incoming queries from customers and ensuring contractual SLA is maintained

– Identifying issues and provide solutions

– Ensuring high level of customer satisfaction

– Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings

Skills, experiences and interests you need to succeed in this role:

– A native level of German and an advanced level of English

– Having knowledge about IT platforms, equipment and applications such as Windows/MS Office

– Having previous experience in sales (up-selling and cross-selling)

– Being an attentive listener, comfortable and skilful at communicating with people

– Being a team player with high social competence

– Being energetic, innovative and working proactively at a fast pace

– Excitement about intercultural communication and the expatriate lifestyle

– Living in or willing to relocate to Barcelona for an international career and life experience

What’s in it for you?

– Full-time permanent contract

– 39h/week, Monday to Sunday on rotative shifts (09:00 to 20:00)

– Salary: 21.000€ gross annual base salary + up to 2.000€ bonus performance-based

– Opportunity to join an international company

– An open-minded and employee-oriented working environment

– Career development opportunities

  • Experiencia
    Se requiere
  • Idiomas
    Alemán – nativo
    Inglés – avanzado
  • Jornada
    Completa
  • Salario
    21.000 € – 23.000 € anual
  • Inicio
    Incorporación inmediata

pin iconDreta de l'Eixample, Barcelona

Recruitment • 1-10 empleados

Con nosotros desde julio, 2019

We know that living and working abroad can be both challenging and rewarding – our whole team made the same decision to experience life abroad. Let us be your personal advisor and help you manage this important and gratifying next step.

Blu  Selection
Blu Selection
Activo hace 3 días

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