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About the job What will be your mission? As Front Office Manager you are in charge of managing front office functions and supervising staff on a daily basis. This role involves striving to continually improve guest and team member satisfaction and maximize the financial performance of the department. What will you do? Provide an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards. Meet guests and customers when they arrive and ensure they are settled in their rooms. Maintain professional, open and honest communication to assist guests and make accurate bookings. Guide & support the team in providing outstanding guest welcoming and experiences. Ensure that all daily tasks are completed accurately and in a timely manner. Resolve & respond to guest complaints in a timely and professional manner. Maintain accurate guest accounts and assist with daily reporting. Effectively manage team roster to meet budgets. Support Hotel Manager with recruitment. What are we looking for? Minimum 2 years of experience at a supervisor level within a Hotel environment Exceptional people management skills, with the ability to lead and motivate a diverse team. Excellent written and verbal communication skills in English. Exceptional customer service skills and an unwavering positive attitude. Understanding of Trust accounting. A passion for delivering exceptional, pro-active customer service. Availability to work a variety of shifts, including weekends and public holidays if required. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

📌 Funciones principales: 📋 Gestión Laboral y Contratación: Elaboración y formalización de contratos laborales, modificaciones contractuales y procesos de finalización de contrato. Control del cumplimiento del Estatuto de los Trabajadores y normativa laboral vigente. Representación de la empresa ante inspecciones de trabajo y, en su caso, en procedimientos judiciales. Acompañamiento en negociaciones colectivas y relación con sindicatos. 💰 Nóminas y Liquidaciones: Contratación y confección de nóminas, incluyendo atrasos, finiquitos y liquidaciones de Seguros Sociales. Liquidaciones trimestrales (TC1/TC2) y anuales (IRPF, modelo 190). Cálculo de indemnizaciones por despido y otras extinciones contractuales. 🏥 Gestión de Incapacidades y Accidentes Laborales: Tramitación de partes médicos ante el INSS y gestión con Mutuas de Accidentes de Trabajo. Cálculo de prestaciones por incapacidad permanente (IP), desempleo y otras ayudas. 📑 Trámites con la Seguridad Social y Organismos Públicos: Gestión de trámites a través de Sistema RED y SILTRA. Presentación de informes y declaraciones ante el SEPE, TGSS, INSS y otras entidades. Tramitación y gestión de subvenciones relacionadas con la contratación laboral. ⚖️ Asesoramiento Laboral: Asesoramiento a empresas y trabajadores en materia laboral, fiscal y de Seguridad Social. Actualización constante sobre cambios legislativos y su aplicación en los procesos internos. 🎓 Requisitos: Formación en Relaciones Laborales, Administración de Empresas, Derecho Laboral o similar. Experiencia demostrable en departamentos de RRHH, laboral o nóminas. Manejo avanzado de programas de nóminas (NominaPlus, Sage, SP ContaPlus, etc.). Conocimientos en Sistema RED, SILTRA, Certificados Digitales y gestión telemática. Capacidad analítica, organización y resolución de problemas. 💼 Ofrecemos Contrato indefinido. Salario: 25.000€ b/a Jornada completa de lunes a viernes de 9:00 a 18:00, con 1 hora para almuerzo. Posibilidad de formato híbrido (presencial y remoto según acuerdo). Formación continua en legislación laboral. Ambiente de trabajo dinámico y colaborativo. Estabilidad y desarrollo profesional. 📍 Ubicación: Avenida Ramón y Cajal 17, 1B, 29601 Marbella