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Under the guidance of the Director of Facilities, the Purchasing Manager is responsible for planning, directing, and coordinating the activities of purchasing and warehouse personnel for the hotel and food and beverage outlets throughout the SLS Barcelona. Job Description What you'll do... Build and maintain the purchasing system Prepare and process requisitions and purchase orders for supplies and equipment Review purchase order claims and contracts for conformance to company policy Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Achieves desired results through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Ensures that the procurement process is operating in an effective manner to ensure the optimum benefit to the company properties as it relates to the bidding process, terms of contract and negotiations with vendors while maintaining compliance with state regulations Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual items Responsible for the auditing of blanket purchase orders and releases against blanket requisitions Purchases items and services on an advanced level Oversees Warehouse department to ensure procurement and receipt of items are controlled Ensure proper controls are in place to eliminate warehouse variance Supervisory responsibility for Buyers within the Purchasing Department Responsible for scheduling (planning, assigning and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours Performs all other related and compatible duties as assigned Qualifications What we're looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel An proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
ARRIVAL HOST/HOSTESS Job summary for Torre de Alta Mar The host/ess is essential to the smooth operation of the restaurant Essential Duties and Responsibilities: Maintain positive guest relations at all times. Anticipate guest needs and respond promptly. Requirements: English and Spanish C1. Knowledge of other languages would be an asset. Catalan is required Friday, Saturday,Sunday, Monday, Tuesday From 12:30h to 18:30h Wednesday & Thursday free
Craft Barcelona, Calle Paradis 4, We are a popular and exciting live music bar in the center of Barcelona. We are looking for promoters that can help attract passersby into the bar (because we are hidden). You must be very energetic, outgoing, fun, communicative, presentable, clever and good at both English and Spanish. This is a nighttime job at a bar and in the streets nearby, so you must be prepared for that. This is a rewarding position and can be the beginning of a bigger role in the bar. You must be able to legally work in Spain. Craft Barcelona es un bar popular y emocionante de música en vivo en el centro de Barcelona. Buscamos promotores que puedan ayudar a atraer transeúntes al bar (porque estamos escondidos). Debes ser muy enérgico, extrovertido, divertido, comunicativo, presentable, inteligente y bueno tanto en inglés como en español. Este es un trabajo nocturno en un bar y en las calles cercanas, por lo que debes estar preparado para ello. Este es un puesto gratificante y puede ser el comienzo de un papel más importante en el bar. Debes poder trabajar legalmente en España.
What’s the job?: As the friendly face of our Food & Beverage outlets, you’ll also be a helpful host, a local expert, and a proud brand ambassador. You’ll report to the Food & Beverage Manager. Your day-to-day: • Support the Restaurant Manager in any required task. • Manage reservations control including individual and group requests. • Be the link between R&B operations and S&M team. • Implement greeting standards throughout R&B departments. • Train staff on reservation handling. • Liaise with Chef to keep all R&B menus clean and up to date. • Assist R&B teams in their specific duties. • Ensure service and other standards according to SOPs are adhered to. • Ensure cash handling procedures are followed and all paper stock items are managed. • Ensure correct closing day procedures are followed. • Prepare welcome package for all new R&B team members. • Keep all training manuals up to date. What we need from you: • 1+ years’ experience working with in hotel/restaurant. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Private health insurance discount. • Cool work environment and lots of fun!
Empresa de hostelería, necesita Administrativo, cuyas funciones a desempeñar serán las siguientes: -Asistir al departamento Administrativo y Recursos Humanos Requisitos: -CFGM o CFGS de Administración, licenciado de Administración de empresas o similares -Experiencia mínima de 2 años en puesto similar -Habilidades y competencias: Dotes de comunicación, capacidad de organización y planificación -Valoramos muy positivamente que tenga experiencia en RRSS -Incorporación inmediata
We are a new restaurant looking for help in digital and in-person marketing. We are looking for folks who understand social media management, and direct outreach to hotels, local offices, etc. This role will be compensated based on performance, with a small base included. Hours are flexible. Strong english skills required. Please contact us for more information.
We are building a new team for our soon to be open American Restaurant-Bar with live sports and music, in the center of the city. Available positions at the moment comprehend Sala and Bar positions, with some rotations included between them, we need customer oriented people, with a lot of energy and willing to learn our way of work. Experience is not required but appreciated. This position requires: - English level native or Advanced - Customer experience Skills - Language skills - Adaptability to late shifts - Basic knowledge of table service and Bar - NIE You can expect from us: - Young and Fun environment (always ensuring customer experience is special) - Rotation between Early and Late shifts - International customers mainly - American food, cocktails and Brunch - Live music and events Here, we valuate more the willing to learn, work and grow professionally, than the previous experiences. Working time can be flexible on the needs of our staff, although we will need to prioritize the coverage of our shifts, if the situation allows it, we can be flexible with studies and projects, offers vary from 40 hours a week to part times. Salary based on the latest regional convenio. If this offer suits you, we hope we can hear from you, cheers!
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration? Become our client's new back-office specialist in Barcelona! Your responsibilities and impact as an Administration Support for Financial Insurance will be:Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts etc. Ensuring a swift and fast resolution for problems Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction Being in contact with customers directly and understanding their needs Skills, qualifications, and interests you need to succeed in this role:A native level of German and a good level of English OR Spanish Having previous experience/background in administrative/ back-office work Working coordinated, organized, and autonomously Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit (required). What’s in it for you?Contract: permanent contract with2 months of probation Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM Salary: 22.000 gross/year Hybrid working system 28 days/year holiday Stable and international work environment Fast-growing company. What should you expect from living in Barcelona?The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Barcelona for an international career and life experience - Having a valid Spanish work permit (required). What’s in it for you? - Contract: permanent contract with2 months of probation - Working hours: 40/weeks, Mon-Fri 9AM – 6 PM - Salary: 22.000 gross/year - 28 days/year holiday - working in a stable and international work environment - working in a fast growing company What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
Seleccionamos para dar rosas en la puerta de una tienda el Día: martes 23 de abril 1 azafata por tienda - 8h (10h -14h y de 17h a 21h) Sueldo 50 Euros netos
Pedagogical nanny needed for a 4 years old toddler and new born baby awesome family in gracia, barcelona are looking to hire on experienced nanny for their 4 year old toddler and a new born (the mumm will be with). Duties will include everything related to the care of their baby girl. They´re looking for someone who can foster his curiosity and excitement in the world around him. Schedule: 5 days week, 8 hs a day (11hs to 19hs) compensation : 1,500 euros/month + extra hours requeriments: *awsome onfant experience *minimum 3 experience with babies/ifants/toddlers *longevity in past roles *knowledge and genuine interest in respectful parenting and alternative pegagogical methods
What's the job? As Rooftop Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Food and Beverage Manager. Your day-to-day: - Support the Food & Beverage Manager in any required task. - Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. - Implement agreed upon beverage policy and procedures throughout the property. - Train staff on liquor control policies and procedures. - Monitor adherence to all liquor control policies and procedures. - Ensure team provides excellent service and continually strives to exceed expectations. - Ensure service and other standards according to SOPs are adhered to. - Ensure cash handling procedures are followed and all stock items are managed. - Ensure that the team is continually trained in product knowledge, all menus and Hotel initiatives. - Oversee the preparation and presentation of beverages to meet set standards. - Oversee staff training and carry out on-the-job training where required. What we need from you: - Bachelor's degree in hospitality or related field. - Some college and/or advanced training in food and beverage management valuable. - 2+ years' experience working in Food and Beverage department as supervisor. - Must be fluent in local language and English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: - Discounted international room rates. - Employee recognition programmes. - Training programmes and access to IHG's training tool. - Meals whilst on duty. - Uniform and laundry service.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for Waiter/Waitress for a FIJO DISCONTINUO contract (seasonal). The ideal candidate for this Waiter/Waitress position will have: • A minimum of 1 year waiting experience in a fast paced, high-end hospitality venue, preferably with seasonal experience. • Fundamental knowledge of spirits and wines. • Excellent customer service, passion for hospitality and great interpersonal skills. • The ability to work as a team with a positive work ethic. • A friendly, pro-active with a can-do attitude. • Keen interest to develop their knowledge and progress. • Excellent communication skills. Must have high level of both spoken and written English and Spanish. • Ability to work under pressure and flexible to work late shifts We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. • Opportunities to transfer overseas. • Family meals at the start of your shift • A fun workplace • Great discounts at some of best restaurants • Reward programs recognizing employee longevity. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
Busquem cambrer/a amb experiència per mitja jornada (caps de setmana, vespra de festiu i extres). Imprescindible persona amb motivació, ganes de treballar, responsable, amb bon tracte amb el client i capacitat de fidelitzar-lo i amb ganes de passar-ho bé treballant. Altres requisits: Agilitat durant el servei en moments de màxima afluència, capacitat de treballar ordenadament i mantenir el local net i endreçat. Oferim contracte laboral i sou segons conveni, possibilitats de millores i un bon ambient tant laboral com de clients.
We are a classic cocktail bar looking for a passionate and carismatic bartender We expect from you to be: 3 R: Reliable - Responsible - Respectful. Good knowledge of fine spirits and classic cocktails Costumer focused Great team player who is also capable of working alone. Clean and tidy Attention to detail Proactive and hard worker. Cool ander pressure.. Some experience in hospitality / 1 year experience in an American bar/ cocktail bar., As Bartender Idiomas: español nativo, inglés alto y catalán es un plus. We offer A competitive salary and a great place to work where we value people.
Assist the People & Culture Team with providing the best quality service and communication to our internal and external stakeholders in compliance with local labour regulations and our company policies. Support an enhanced focus on people and culture in the organisation. Organise and update the HR system and records, including adding mandatory documents to our records. Assist with administrative work for employee payroll and official registrations in an accurate and timely manner. Channel any queries from employees, consultants, and external parties to the right person for information or problem resolution and respond to select queries in a timely and professional manner. Assist with tracking employee holidays and leave for all NextLink Group companies. Assist with the administrative onboarding and offboarding process for employees. Assist with sourcing necessary and accurate documentation for authorities and external partners in a timely manner. Screen phone calls, redirect calls, and take messages. Assist with payroll simulations of the NextLink Group and handle incoming correspondence. Legal Management Keep informed about the laws, regulations, and general human resources procedures of the countries in which NextLink operates. Processes & Policies Be fully aware of and assist employees/consultants in interpreting company policies and procedures. Ensure and contribute to a positive, efficient and effective collaboration with other teams across the Shared Services departments and throughout the organisation. Culture & People Development: Support the development and implementation of a healthy, dynamic organisational culture and company values to enable the business to achieve its vision and strategic imperatives. Act as a 5D Change Agent for the internal organisation by communicating with and influencing others through positive role modelling, and externally by embodying the NextLink Group culture and values in interaction with providers, candidates and clients. General: Maintain the highest level of confidentiality in the performance of the role. Protect and maintain a professional and highly competent image of NextLink Group and its capabilities at all times.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh, Marbella and Barcelona. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for one Sommelier to join our family in Barcelona. The ideal candidate for this Sommelier position will have: • A minimum of 1 year experience in hospitality • Certified sommelier or successfully completed equivalent of WSET, Level 3 would be preferable • Solid knowledge of Spanish and New World wines (South American and North American wines in particular would be advantageous) • Attention to detail with good customer service • A team player, pro-active with a can do attitude • Ability to work under pressure • Good command and understanding of Spanish and English with the ability to communicate confidently • Committed to personal development and a passion for working with people We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Family meals. • Uniforms. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
What’s the job? As Purchasing Manager you will be responsible for supervising all the deliveries and support the food & beverage department with orders, deliveries and reports. You'll report to the Director of Finance. Your day-to-day: - Assists the F&B Director and Executive Chef in all aspects of purchasing to ensure quality and profitability. - Order all food and beverage based on business needs and as required by F&B Director and Executive Chef. - Assist the Food & Beverage department in maintaining/lower budgeted food/controllable costs. - Delegate and enforce first in/first out inventory rotation for all storeroom products. - Maintain sanitation and safety standards. - Ensure that proper safeguards are in effect for the security of the food and beverage storeroom assets. - Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. - Communicate with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. - Receive and inspect all deliveries. - Maintain an accurate controllable log and beverage perpetual. What we need from you: - Bachelor’s degree in hospitality, business administration or related field. - 2+ years’ experience working in Purchasing department. - Must be fluent in local language and medium English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: - Uniform and laundry service for the uniform. - Discounted international room rates. - Meals whilst on duty. - Training programmes and access to IHG’s training tool. - Cool work environment and lots of fun!
What’s the job? You will be in charge of supporting the Finance department by supervising all deliveries and supporting the Food & Beverage department with orders, deliveries and reports. You'll report to the Purchasing Manager. Your day-to-day: - Order all food and drinks according to the hotel's needs. - Help the Purchasing Manager maintain/reduce budgeted costs to ensure quality and profitability. - Inventory rotation for all products in the warehouse maintaining sanitation and safety standards. - Organize the dispatch of orders and maintain an accurate and controllable record of deliveries. - Product quality control and order review. - Check stock levels and prepare orders. - Perform any other duties assigned by the Purchasing Manager. What we need from you: - Studies or experience related with the position. - Positive, proactive, energetic, dynamic, empathetic attitude with the ability to work as a team and passion for service. - Fluency in English will be valued. What to expect from us: - Uniform and laundry service for the uniform. - Discounted international room rates. - Meals whilst on duty. - Training programmes and access to IHG’s training tool. - Cool work environment and lots of fun!
KONECTA Group is currently recruiting German speaking agent + English and Spanish advanced to join our multilingual team within Catalonia ! Within this position, you will be in charge of customer service; receiving calls and emails for one of our clients. 39 hours per week - Monday to Sunday with a minimum of two weekends off per month Permanent Contract Starting date : 2nd of April 2024 Morning Shift REQUIREMENTS - German native speaker with advanced level in English and Spanish - Excellent communication skills, both oral and writing - Computer skills WHAT WE OFFER Fixed salary + comissions + Sundays and bank holidays comissions - Evolutive position - A modern, pleasant and well-located working environment -Remote within Spain after 6 months on site Our office is located in Barcelona - Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4). Konecta Group is one of the European leaders in customer relations. We offer a full range of services: Sales, Customer Service, Technical Assistance via phone, email or chat.
Vacantes en toda España Colibree (colectivo libre) pensado para asesores freelances que quiere desempeñar su profesión en un entorno sin limitaciones, con los mínimos gastos derivados y las máximas prestaciones económicas. 1-Percibes el 80% de honorarios siempre! 2-Sin cuotas ni peajes por ser parte de colibree. Sin letra pequeña. 3-Libre en zona, tipología de producto y negociaciones. 4-Marketing potente que te ayuda en el día a día 5-Formación continuada 6-Todas las herramientas digitales a coste 0 7-Sin objetivos, ni mínimos establecidos. Tú marcas tu ritmo. 8-Espacios físicos para trabajar y reunirte con clientes o hacer networking. No hace falta ser valiente, ni tirarte a la piscina, ni asumir retos. Si te gusta el Real Estate, te dedicas o te gustaría dedicarte, lo único que tienes que hacer es arrimarte a los que lo hacen bien y fácil! Te queremos en Colibree! Be free Be easy Be colibree
**About the company (Direct contract with the final company)** Our client for this position is a distinguished leader in the retail and manufacturing sector, with a formidable presence in various product categories and a solid footprint in the global market. This role offers the unique opportunity for a direct contract with the final company, ensuring a seamless integration into a team that's contributing to a household name across the USA, Canada, UK and UE. Its products are bestsellers in 100+ product categories, it has sold 100+ million units so far; almost every household in the US and Canada has a product of the brand. It owns dozens of patents, and trademarks for its products. What will your day and responsibilities be like? 🧐 - As a Warehouse manager, you will be a vital part of the structure of our company, assisting in the management of our warehouse in the port of Barcelona. - Your primary objective will be to manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Develop and implement warehouse policies and procedures. - Oversee the performance of warehouse staff. - Manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Work with cross-functional teams to ensure the smooth flow of goods. - Maintain a safe and efficient warehouse environment. Where you will work 📍 The offices and warehouses are located in the port area of Barcelona What they are looking for 🛠 - +3 years of experience in a warehouse management role - Leadership and organizational skills. - Ability to work independently and as part of a team. - Conversational English and Spanish. Extra points, nice to have... 💯 - (NOT required) - Understanding of Fulfillment by Amazon (FBA).
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 9 AM to 6 PM - Salary: €19,400.00 per year - Bonuses: 30% Discount on client products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 10 am to 7 pm - Salary: 18,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses