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Customer Care Specialist – Sector Óptico Descripción del puesto Como Asistente de Atención al Cliente, serás el primer punto de contacto para nuestros clientes. Atenderás consultas, pedidos y posibles reclamaciones por teléfono, correo electrónico y chat. Gracias a tu actitud orientada al servicio, garantizarás una experiencia óptima para el cliente. Requisitos Se valorará formación en óptica • Buen dominio del español y del catalán; otros idiomas serán una ventaja, • Orientación al cliente y buenas habilidades comunicativas, • Capacidad para trabajar bajo presión y resolver problemas, • Se valorará experiencia en atención al cliente, • Buen conocimiento de MS Office y sistemas digitales Funciones • Responder a las consultas de los clientes por teléfono, correo electrónico y chat, • Gestionar y hacer seguimiento de los pedidos, • Resolver reclamaciones y ofrecer soluciones adecuadas, • Gestionar administrativamente los datos de los clientes, • Colaborar con otros departamentos para ofrecer la mejor atención al cliente, • Detectar posibles mejoras en el servicio ¿Qué ofrecemos? • Empleo estable en una empresa en rápido crecimiento, • Un puesto variado dentro de un equipo entusiasta, • Salario acorde al mercado, • Oportunidades de desarrollo personal, • Posibilidad de horarios de trabajo flexibles ¿Interesado/a? ¿Eres el/la Customer Service Assistant que estamos buscando? Envía tu CV y carta de motivación a nicolas.moreno@antal.com indicando en el asunto: “Vacante Asistente de Atención al Cliente”.

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

Customer Care Specialist – Sector Óptico Descripción del puesto Como Asistente de Atención al Cliente, serás el primer punto de contacto para nuestros clientes. Atenderás consultas, pedidos y posibles reclamaciones por teléfono, correo electrónico y chat. Gracias a tu actitud orientada al servicio, garantizarás una experiencia óptima para el cliente. Requisitos Se valorará formación en óptica Buen dominio del español y del catalán; otros idiomas serán una ventaja Orientación al cliente y buenas habilidades comunicativas Capacidad para trabajar bajo presión y resolver problemas Se valorará experiencia en atención al cliente Buen conocimiento de MS Office y sistemas digitales Funciones Responder a las consultas de los clientes por teléfono, correo electrónico y chat Gestionar y hacer seguimiento de los pedidos Resolver reclamaciones y ofrecer soluciones adecuadas Gestionar administrativamente los datos de los clientes Colaborar con otros departamentos para ofrecer la mejor atención al cliente Detectar posibles mejoras en el servicio ¿Qué ofrecemos? Empleo estable en una empresa en rápido crecimiento Un puesto variado dentro de un equipo entusiasta Salario acorde al mercado Oportunidades de desarrollo personal Posibilidad de horarios de trabajo flexibles ¿Interesado/a? ¿Eres el/la Customer Service Assistant que estamos buscando? Envía tu CV y carta de motivación a nicolas.moreno@antal.com indicando en el asunto: “Vacante Asistente de Atención al Cliente”.

TU ROL Nuestro equipo de FVL (Finished Vehicle Logistics) en Tarragona cuenta con una excelente oportunidad para un perfil proactivo y orientado al cliente como Administrativo/a Logístico . En este rol crucial, serás la primera línea de contacto para nuestros clientes, asegurando una experiencia excepcional desde la consulta inicial hasta la postventa. Tu misión será fundamental para contribuir a la mejora continua de los procesos del departamento POA (Piloto Operacional de Aplicativos) , garantizando la eficiencia en la gestión de la información y la resolución de incidencias. ¿QUÉ HARÁS? Atención al Cliente: Gestionarás y resolverás consultas de clientes a través de diversos canales (teléfono, correo electrónico, chat en vivo) de manera profesional. Gestión de Datos EDI: Monitorizarás la información recibida y emitida vía EDI, analizando los flujos de información y resolviendo incidencias logísticas relacionadas. Asesoramiento de Producto: Proporcionarás información detallada sobre vehículos nuevos, características, opciones de financiación y procesos de servicios postventa. Registro y CRM: Documentarás todas las interacciones en el sistema CRM (Salesforce, SAP o similares), asegurando que la información esté siempre precisa y actualizada. Control Logístico: Te encargarás de la gestión operativa, incluyendo el control de entradas, salidas y niveles de stock. Mejora Continua: Propondrás soluciones y mejores prácticas para optimizar los procesos de los departamentos de Customer Care y POA. ¿QUÉ BUSCAMOS? Formación: Grado Medio, Superior, FP o titulación universitaria equivalente. Experiencia: Entre 2 y 3 años de experiencia previa demostrable en un rol de POA o posiciones administrativas logísticas similares. Idiomas: Nivel de inglés B2/C1, con capacidad para participar en reuniones y formaciones internacionales en dicho idioma. Conocimientos Técnicos: Dominio avanzado de herramientas de ofimática (Excel con manejo de macros) y experiencia en el uso de herramientas de Contact Center para gestión omnicanal. Competencias Clave: Buscamos a alguien con una comunicación excepcional, asertividad y una fuerte orientación al cliente y empatía. Habilidades Personales: Capacidad analítica para la resolución de problemas técnicos y una excelente gestión del tiempo para priorizar tareas críticas. Imprescindible poseer vehículo propio, necesario para acceder al centro de trabajo. ¿QUÉ PODEMOS OFRECER? Entorno de Trabajo: Te ofrecemos la oportunidad de formar parte de una empresa líder en la distribución de vehículos, dentro de un ambiente dinámico y colaborativo. Desarrollo Profesional: Apostamos por tu crecimiento personal y profesional, brindándote estabilidad y desafíos constantes. Cultura: Contamos con una cultura genuina de reconocimiento y recompensa, donde queremos que seas parte activa de nuestro viaje logístico. Compromiso: En CEVA Iberia nos comprometemos con la diversidad y la inclusión, buscando atraer al mejor talento de manera equitativa. Posición temporal por interinidad. ACERCA DEL MAÑANA Valoramos tu crecimiento profesional y personal. Por eso, compartimos numerosas oportunidades de carrera para que puedas prosperar dentro de CEVA. Únete a CEVA para una carrera desafiante.

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak German on a native level, then this is an amazing professional opportunity for you! Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region. Key languages: • Native or fluent level of German, • Full professional level of English Main responsibilities: • Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales), • Data entry and maintenance of data related to the consumers at a local market level into the CRM platform, • Managing cases and E-commerce questions using the software tools provided Core skills/experience: • Able to work from Barcelona, • Enjoy taking care of and helping people, • Knowledge of Social Networks would be highly valued, • Team player who is also able to work independently, • Attentive, empathetic, flexible and proactive, • xcskxlj Good communication skills, • Passionate about sports, • Eager to learn What's on offer: • Temporary contract from June to August (with the possibility to be extended), • Monday to Friday 09:00 - 18:00, • Employee discount on ASICS products, • Ticket restaurant (10€ per day), • Free gym at the office, • Modern working environment, • Joining an international company that is a premium True Sports Performance brand

Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación. Monitor performances of all in store customer engagement & customer care activities on a regular basis. Fluency in Spanish and English is essen

Estamos buscando un/a Customer Experience Agent. Experiencia previa en Customer Care.

Estamos buscando un/a Customer Experience Agent. Experiencia previa en Customer Care.

Customer Care Specialist – Sector Óptico Descripción del puesto Como Asistente de Atención al Cliente, serás el primer punto de contacto para nuestros clientes. Atenderás consultas, pedidos y posibles reclamaciones por teléfono, correo electrónico y chat. Gracias a tu actitud orientada al servicio, garantizarás una experiencia óptima para el cliente. Requisitos Se valorará formación en óptica • Buen dominio del español y del catalán; otros idiomas serán una ventaja, • Orientación al cliente y buenas habilidades comunicativas, • Capacidad para trabajar bajo presión y resolver problemas, • Se valorará experiencia en atención al cliente, • Buen conocimiento de MS Office y sistemas digitales Funciones • Responder a las consultas de los clientes por teléfono, correo electrónico y chat, • Gestionar y hacer seguimiento de los pedidos, • Resolver reclamaciones y ofrecer soluciones adecuadas, • Gestionar administrativamente los datos de los clientes, • Colaborar con otros departamentos para ofrecer la mejor atención al cliente, • Detectar posibles mejoras en el servicio ¿Qué ofrecemos? • Empleo estable en una empresa en rápido crecimiento, • Un puesto variado dentro de un equipo entusiasta, • Salario acorde al mercado, • Oportunidades de desarrollo personal, • Posibilidad de horarios de trabajo flexibles ¿Interesado/a? ¿Eres el/la Customer Service Assistant que estamos buscando? Envía tu CV y carta de motivación a indicando en el asunto: “Vacante Asistente de Atención al Cliente”.

Account Manager – Fragrances ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". Sant Cugat del Vallès (Barcelona) | Flexible location worldwide Ebedart Fragrances – Part of the multinational Catalan group Tradebe About us Ebedart Fragrances is a young and fast-growing fragrance company, part of the multinational Catalan group Tradebe , within its Life Sciences Business Unit . Focused on innovation, creativity, and international growth, Ebedart specializes in fragrance solutions for home care, air care, personal care, fabric care, and fine fragrances. Based in Barcelona, the company combines technical expertise, market insight, and a passion for creating unique scent experiences for clients worldwide. We are currently expanding our commercial team and looking for an entrepreneurial and international-minded Account Manager to help us continue developing strategic export markets. About the role We are looking for a strong commercial profile with a hunter mindset — someone passionate about opening new accounts, identifying business opportunities, and building their own client portfolio — while also being able to nurture and grow long-term customer relationships (farmer approach). The selected candidate will manage the full commercial cycle, from prospecting and opportunity detection to project follow-up and customer development. Key responsibilities • Develop new business opportunities and acquire strategic international clients, • Build and manage a portfolio of B2B accounts within the fragrances industry, • Maintain and grow long-term customer relationships, • Identify opportunities across different markets and business segments, • Negotiate commercial agreements and pricing conditions, • Manage projects from briefing stage to final delivery, • Coordinate internally with R&D, Regulatory, Supply Chain, and Operations teams, • Analyse market trends, competitors, and customer needs, • Participate in international trade fairs and client visits, • Prepare commercial forecasts, reporting, and KPI follow-up Requirements • University degree in Business Administration, International Trade, Chemistry, or similar, • 3–5 years of experience in roles such as Account Manager, KAM, Export Area Manager, or Business Development, • Mandatory experience in fragrances, raw materials or chemical products, • Mandatory experience managing international clients and export markets, • Fluent english level. xcskxlj French or other languages will be valuable., • Strong hunter profile with business development capabilities, • Commercial mindset with strong negotiation and relationship-building skills, • Autonomous, proactive, and results-oriented personality, • Comfortable working in dynamic and growing environments, • Availability for moderate international travel (around 30%). What we offer • Opportunity to join a young and growing company backed by a solid multinational group, • International and entrepreneurial environment with high growth potential, • Strategic role with real impact on business expansion, • Exposure to international projects and export markets, • Dynamic, technical, and innovation-driven culture, • Competitive salary package (fixed + variable), • Flexible and hybrid working model, • Continuous learning and professional development opportunities

Experience the power of a game-changing career ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in German plus an advanced level of English, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers’ need, • Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: • Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full time contract: Monday to Friday 9:00 to 18:00, • Salary 19,623 euros gross/year + up to 1.200 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xcskxlj All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Job Description Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Valencia (On-site), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise -Escalate potential service issues • Guide customers through the claims process, • Monitor and report on customer service performance, • Keep up to date with all the latest products, processes and policy changes Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in Dutch plus an advanced level of French and English, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers’ need, • Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: • Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. • 39 hours/week full-time Monday to Friday 08:30 to 17:30, • Salary 23.950 euros gross/year + up to 1200 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xcskxlj All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1726975

We are Impress. We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. ¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación. We are looking for an enthusiastic Presales & Patient Care Team Leader who will be an important part of a hard-working, fast-growing team. This is your opportunity to experience a #1 health-tech scale-up where both your work and your results are highly tangible and matter to the business. What We Offer • Internacional team! You will work with people from all over the World, at our Barcelona headquarter in the Eixample district (Barcelona)., • Attractive compensation (fixed+variable compensation)., • Real growth opportunities., • Flexible schedule (40h/week)., • Teeth aligner and whitening team benefits., • We are an inclusive company., • New and bright office; it also has a gym for employees., • Work days: Monday to Saturday, • Stable Team Lead (TL): Present on Saturdays, • Regular hours: 09:00 to 18:00 Responsibilities • Lead booking conversion assigned market/s., • Ensure the highest standard of customer care is delivered and maintained in all aspects of the booking conversion function, including (but not limited to): inbound and outbound call management, complaints, appeals, and grievances processes., • Create team schedules that match needs for customer bookings and issues., • Drive a culture of team excellence, ensuring that the booking conversion team is fully informed, trained, and supported in exceeding expectations., • Create up-to-date training materials with clear processes and procedures., • Measure customer satisfaction and design improvement mechanisms as required., • Always ensure world-class NPS., • Ensure call volume forecasts and planning requirements are built to manage peak volume periods to ensure delivery of all KPIs., • Analyze statistical service data with QA to review metrics and quality results, establish goals/targets, and focus on areas of opportunity and development., • Handle escalations of customers and patients., • Supervise that the standard of the patient care department is delivered and maintained in all aspects of the Customer/Patient Care Service function, including (but not limited to): inbound and and outbound call management, complaints, appeals, grievances processes, etc, • This position will be responsible for coaching, developing, performance, and up-skill training. Participate in the hiring or termination of staff if required Requirements • +1 year of experience leading a team in a similar position within Customer Service working in an international environment., • Must-have: full professional level: German + English, • You are recognized for your team spirit, your interpersonal and writing skills, • A proactive attitude and inclusive behaviour. The position is 100% on-site, we're looking for someone who's based in Barcelona (or nearby to the city). At Impress we cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. xcskxlj Our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better results.

Standort: Barcelona, Spanien Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". 20–25h/Woche (Teilzeit) – idealerweise Mo–Fr ca. 4–5h/Tag Deutsch auf Muttersprachen-Niveau SANVT ist ein nachhaltiges Mode-Start-up mit Teams in München, Barcelona und Porto. Wir entwickeln hochwertige Essentials – zeitlos, fair produziert. DEINE ROLLE Wir suchen eine:n Customer Care Specialist, die/der unser Produkt & Marketing Team in Barcelona verstärkt und unseren Kund:innen den Service bietet, den eine Premiummarke verdient. Du bist die erste Anlaufstelle für unsere Kund:innen – lösungsorientiert, freundlich und immer mit dem richtigen Ton. DEINE AUFGABEN Kundenbetreuung (Schwerpunkt) • Bearbeitung von Kundenanfragen per E-Mail (98%) und Telefon (2%) in einwandfreiem Deutsch und gutem Englisch, • Betreuung des gesamten Bestellprozesses – von der Frage zur Lieferung bis zur Retoure, • Lösungsorientierter Umgang mit Reklamationen und Beschwerden, • Pflege von Kundendaten und Unterstützung administrativer Abläufe, • Beantwortung von Kundenrezensionen (Yotpo) im Sinne der Marke Operations & Logistik • Kommunikation mit Logistikpartnern bei Problemen mit Sendungen, Zoll oder verlorenen Paketen, • Unterstützung bei der Abwicklung von Retouren und Umtauschen, • Weitergabe von Kunden-Feedback zu Passform und Qualität ans Produktteam Allgemeines & Administration • Unterstützung bei der vorbereitenden Buchhaltung und Belegverwaltung DEIN PROFIL Must-haves • Deutsch auf Muttersprachen-Niveau – kein Verhandlungsspielraum, • Gute Englischkenntnisse, • Mindestens 2 Jahre Erfahrung im Kunden- oder Servicemanagement (Branche offen: Handel, Hotellerie, E-Commerce, o. ä.), • Sorgfältige, eigenverantwortliche Arbeitsweise, • Sicherer Umgang mit E-Mail und MS Office / Google Workspace, • Lösungsorientiert, ruhig auch bei schwierigen Anliegen Nice-to-have • Erfahrung mit Shopify oder einer Customer-Care-Software (z. B. re:amaze), • Erfahrung in der Modebranche oder starkes Interesse an Mode, Nachhaltigkeit und Produktqualität, • Französischkenntnisse WAS WIR BIETEN • Echte Verantwortung ab Tag 1 – keine Call-Center-Atmosphäre, individuelle Kundenbetreuung, • Flexibles Arbeitsmodell (1 Tag Remote pro Woche), • Kreatives Büro in Barcelona (Gracia), • Mitarbeiterrabatt auf unsere Premium-Essentials, • Sport-Mitgliedschaft, • Kleines, diverses und internationales Team ÜBER SANVT • Gegründet 2018 in München, • Nachhaltige Produktion in Europa, • Premium-Basics mit besseren Schnitten, hochwertigen Materialien und transparenten Preisen, • Zeitloses Design statt saisonaler Trends BEWERBUNG Schicke CV + kurzes Anschreiben (inkl. möglichem Startdatum und Gehaltsvorstellung) an: Bewerbungen bitte auf Deutsch. Bewerbungen in anderen Sprachen werden nicht berücksichtigt. SANVT steht für Vielfalt. xcskxlj Wir bewerten Kandidat:innen ausschließlich nach Qualifikationen und Erfahrung – unabhängig von Geschlecht, Herkunft, Religion oder Behinderung.

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. The SAP Development Manager – Sales & Distribution is responsible for leading the Barcelona-based SAP SD development team supporting Werfen’s commercial, customer service, logistics, and order-to-cash business processes. This role combines people leadership, SAP functional expertise, and technical solution governance. The manager will oversee day-to-day team operations, delivery execution, resource planning, technical direction, and capability development while supporting Werfen’s long-term SAP modernization and Clean Core journey. The successful candidate must be both functionally strong in SAP SD processes and technically credible in SAP development and architecture. The role requires the ability to guide solution design decisions, challenge unnecessary customizations, and promote scalable, upgrade-friendly SAP solutions aligned with SAP standard capabilities. This is a true management role with accountability for team performance, prioritization, execution discipline, employee development, and operational effectiveness. The ideal candidate has experience working in structured SAP environments with strong governance and standardization practices and has participated in initiatives focused on reducing customization complexity and modernizing SAP solutions. Key Accountabilities • Lead and manage the SAP SD development team, including workload balancing, delivery planning, prioritization, employee development, coaching, and performance management., • Drive effective execution and accountability across the team while ensuring high-quality support and project delivery., • Partner with business stakeholders and IT business partners to deliver scalable and maintainable SAP SD solutions aligned with business priorities., • Provide functional and technical leadership for over all SAP SD function, including Order-to-Cash, Customer Service, pricing, billing, logistics integration, outputs/forms, workflows, related interfaces, etc., • Support Werfen’s Clean Core strategy by promoting SAP standard functionality, upgrade-friendly enhancements, and reduction of unnecessary custom developments, this role with perform the overall governance of the team daily execution and direction., • Review existing custom solutions and identify opportunities for simplification, standardization, modernization, or redesign., • Establish and enforce SAP development standards, documentation expectations, support processes, and technical governance practices within the team., • Activitely join and contribute to the related design of any other enterprise application that has integration with SAP and has impact on the SD function, ensure the proper design and system stability., • Support project delivery, operational support activities, issue resolution, and cross-functional coordination with global IT teams., • Contribute to organizational capability building through mentoring, knowledge sharing, process improvement, and team development initiatives., • Provide backup leadership support across other SAP functional teams when required, particularly in coordination with Finance and cross-functional initiatives. Networking/Key relationships • Collaborate with multiple teams with in IT including but not limited to SAP Basis, IT business partners, Security, Integration, Infrastructure, SQA and to ensure stable and scalable enterprise solutions., • Strong stakeholder management skills and conflict management skills are necessary for this role., • Strong collaboration with different enterprise application teams to ensure successful delivery of the projects, these projects including Manhattan, Salesforce, ServiceNow, etc., • Capability to collaborate, contact and work with third-party companies to define solutions, viable path for different prjoects or critical issues., • Collaborate with the business partner to manage stakeholders, project initiations, prioritizations, etc., • Strong team management skills and technical & functional leadership., • Strong capability to support and execute the initiatives and directions from senior leaderships. Minimum Knowledge & Experience required for the position: • Master’s degree in Information Technology, Computer Science, Engineering, or related discipline., • Minimum 10 years of SAP experience with strong expertise in SAP SD / Order-to-Cash processes., • Minimum 5 years leading or managing SAP development teams., • Strong functional knowledge of SAP SD business processes including sales orders, pricing, billing, shipping, customer master, outputs, and integrations., • Strong technical SAP knowledge including the most modernized SAP technology including SAP cloud development, BTP, RAP, Fiori, etc. The classic development skills are basic, for example, ABAP development, enhancements, interfaces, APIs, forms, workflows, and SAP architecture concepts., • Experience working in SAP environments with structured governance and standardization practices., • Experience participating in SAP transformation, standardization, or Clean Core initiatives preferred., • Experience evaluating and reducing legacy customizations preferred., • Experience in SAP S/4HANA environments required., • Experience in regulated manufacturing, medical device, healthcare, or similar industries preferred., • Experience collaborating with Finance processes or supporting cross-functional SAP initiatives is a plus., • Previous consulting experience or experience in highly standardized SAP organizations is a plus. Additional Leadership Expectations Leadership Expectations This position is expected to function as a true people management and organizational leadership role. Success in this role requires: • Building a high-performing and accountable team culture, • Effectively delegating responsibilities and developing team capabilities, • Establishing clear ownership and execution expectations, • Driving delivery discipline and operational maturity, • Balancing leadership responsibilities with sufficient technical oversight, • Supporting organizational change and continuous improvement initiatives, • Promoting collaboration, transparency, and proactive communication The successful candidate should demonstrate the ability to lead teams through transformation initiatives while maintaining operational stability and strong employee engagement. Skills & Capabilities: • Strong people management and leadership skills., • Ability to drive accountability and execution discipline., • Strong SAP SD functional expertise., • Strong SAP technical and architecture understanding., • Ability to balance business requirements with long-term sustainability., • Strong communication and stakeholder management skills., • Strong prioritization and decision-making capabilities., • Ability to challenge unnecessary complexity and customization., • Strong team development skills and coaching mindset., • Strong collaboration and organizational influence skills. xcskxlj Travel requirements: Approximately 10–20% travel may be required to support business initiatives, workshops, project deployments, and collaborations.

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". Could you be the full-time Project Cybersecurity Manager in Santa Perpetua de Mogoda we’re looking for? Your future role Take on a new challenge and apply your cybersecuirty expertise in a new cutting-edge field. You’ll report to Engineer Domain/Metier Department Head, and work alongside young and proactive teammates. You'll define the Project Cybersecurity Management plan and all Cybersecurity deliverables. Day-to-day, you’ll work closely with teams across the business (engineering), perform security risk assessment of the solution delivered on the project and much more. You’ll specifically take care of taking into account the Mainline Platform solutions and additional project constraints, to specify and validate the suitable cybersecurity architectures, and counter measures for each of the non-acceptable risks. We’ll look to you for: • Define the Project Cybersecurity Management plan following applicable Alstom processes, rules and guidelines and verify these are followed by the project., • Analyze Project security needs (including standards and regulations), determine security objectives and main security risks strategy., • Plan security activities within the project development life cycle, estimate costs and duration, their impacts related to project execution, • Manage the Project Cybersecurity deliverables, • Manage Cybersecurity architecture and requirement allocation, • Provide support during technical design meetings for cybersecurity activities, • Obtain agreement from Project/Customer about the set of security measures to be implemented, • Establish Cybersecurity context, and perform Cybersecurity Risk Analysis, • Liaise with the mainline platform team to define the most suitable solution, • Cascade requirements to suppliers, and apply Cybersecurity Assurance Level, • Manage Third Parties Risks, • Define the Cybersecurity Operating Procedures, • Evaluate the Project achieved Cybersecurity level, • In case of external Cybersecurity audit, manage the relationship with auditors All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: • Master’s Degree in Engineering/Technology or related field, • More than 3 years of experience, • Knowlpedge and experience in main standards and regulations cyber and regulations: ISO 2700X, 62443, ENS, NIS, CRA, • Knowledge of some security solutions and areas: IAM, PKI, DLP, FW, IDS/IPS, Antimalware, 2FA,etc…, • Knowledge on methodologies or framework about Management and Analysis Risk (Pilar, Ebios, NIST, etc…), • Experience related to Cybersecurity in general, deployment experience of security technologies., • Architecture concepts and techniques of systems, communication networks, operating systems and associated programming languages, • Methods of Cybercurity risk analysis, • High level in English is a must (B2 or C1 level), • Knowledge in Railway Sector or Industry will be a plus. Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: • Enjoy stability, challenges and a long-term career free from boring daily routines, • Work with innovative cybersecurity railway projects, • Collaborate with transverse teams and helpful colleagues, • Contribute to innovative projects, • Steer your career in whatever direction you choose across functions and countries, • Benefit from our investment in your development, through award-winning learning, • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. xcskxlj If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

WERFEN is a global leader in specialized diagnostics in the fields of hemostasis, acute care, autoimmunity, transfusion, and transplant. Our core business revolves around the research and development, manufacturing, and distribution of diagnostic innovative systems for hospitals and clinical laboratories, for the improvement of patient care.We are a family-owned company founded in 1966 in Barcelona, Spain.Analyzes the business needs of users and designs information systems and applications suited to their needs. ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. The Planning Global Process Owner (GPO) plays a critical role in shaping how Planning contributes to Werfen’s business performance. This role acts as the global architect, orchestrator and capability builder of Planning processes, ensuring standardized, scalable and future‑ready ways of working across regions, markets and divisions. By driving stabilization, harmonization and continuous innovation, the GPO enables better decision‑making, improved customer service, optimized cash flow and sustainable cost efficiency. Being change leader, the GPO engages, inspires and empowers global community members to provide input to a continuous improvement process, fostering best‑practice sharing and end‑to‑end process excellence Key Accountabilities 1. Global Process Ownership & Governance • Act as the global owner and guardian of end‑to‑end Planning processes, ensuring clarity, consistency and health across the organization. • Define, maintain and continuously evolve global standards, SOPs and methodologies, ensuring compliance with regulatory and corporate requirements. • Ensure process outcomes are aligned with Supply Chain and company strategic objectives. 1. Process Design, Innovation & Transformation • Design and continuously improve simple, customer‑centric and best‑in‑class Planning processes. • Drive process‑related innovation leveraging SAP, analytics and emerging AI capabilities., • Lead the integration of new tools and ways of working into Planning processes, ensuring scalability and adoption. 1. Community, Capability & Knowledge Development • Build and lead global Planning process communities across regions and functions., • Develop state‑of‑the‑art knowledge, capabilities and reference materials within the organization. • Oversee the creation and maintenance of training content and learning paths related to Planning processes. 1. Change Leadership & Implementation • Drive process implementation, adherence and change management across the organization., • Engage, inspire and empower stakeholders to actively contribute to continuous improvement, • Ensure effective handover of process changes to Regional and Local Planning teams. 1. Cross‑functional Collaboration & Benchmarking • Work cross‑functionally with key stakeholders across Supply Chain, IT, Commercial, Analytics, PMO, Finance, Manufacturing, Service, Logistics and Customer Service. • Benchmark Planning processes against industry peers and translate insights into tangible business improvements. Minimum Knowledge & Experience required for the position: This role requires a bachelor’s degree in supply chain management, logistics, business administration, engineering or a related field. This role requires at least five years’ experience in Planning related activities, including at least one to two years’ prior leadership/managerial experience. xcskxlj Speaks fluent English. Spanish highly recommended and other languages will be a plus Skills & Capabilities: The ideal candidate demonstrates the following traits: ● Focuses relentlessly on process efficiency and in our customers experience (internal-external) ● Works well under pressure ● Works well in teams ● Pays attention to details Soft Skills: ● Excellent Communication skills, including verbal, written and presentation ● Interpersonal skills, including the skill of persuasion ● Analytical and problem-solving skills, including the ability to conduct a root cause analysis ● Project management skills ● Conflict management skills ● Ability to coach and advise team members ● Ability to provide actionable and well-supported recommendations ● Ability to multitask Hard Skills: ● Proficient in analytical skills ● Good understanding of main Demand, Supply Planning and production planning processes ● Understanding of end-to-end supply chain, including customer order management, invoicing and logistics Travel requirements: Up to 10% of time

Who we are Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset. Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. Key Responsibilities • Backend Development:, • Design, build, and maintain scalable, high-performance APIs using Python and Django., • OR Contribute to backend services written in Golang where performance and concurrency are critical., • Define and optimize PostgreSQL schemas, queries, and indexes for efficiency and scalability., • Integrate with third-party APIs and external systems., • Ensure robust authentication, authorization, and data protection mechanisms., • Cloud Infrastructure & DevOps:, • Manage and optimize AWS environments (EC2, Lambda, RDS, S3, API Gateway, ECS)., • Its a plays if you know how to Automate deployments using CI/CD pipelines (GitHub Actions, or similar)., • You are a unicore if you know hot to apply infrastructure-as-code practices, like Terraform., • Having a hands on expereince in Monitor, log, and troubleshoot distributed systems in production environmentsusing tools grafana, promtheus., • Its a big plus if you have experience with clickhouse, • AI-Driven Development (Vibe Coding):, • Work closely with AI coding assistants to generate, refactor, and maintain production-ready code., • Focus on architecture, orchestration, and review rather than manual coding., • Design effective prompts, validate AI-generated code, and ensure compliance with performance and security standards., • Help evolve our internal “Vibe Coding” workflows and best practices for human–AI collaboration., • Collaboration & Quality:, • Collaborate cross-functionally with other team developers, designers, and product owners., • Participate in code reviews and architectural discussions., • Write clean, maintainable, and well-tested code aligned with project goals. Must to Have • Experience: 3+ years in backend development with production-grade systems., • Languages: Strong proficiency in Python, or working knowledge of Golang., • Databases: Experience with SQL Databases., • APIs: Proven experience designing and consuming RESTful APIs., • DevOps: Experience with Docker and Docker Compose, • Testing: Familiarity with testing frameworks (such as PyTest, unittest)., • Collaboration: Strong communication and teamwork in Agile environments., • Redis knowledge as a must Nice to Have • AI & Automation Tools: Experience using Cursor, Windsurf, GitHub Copilot, or other AI-assisted development tools., • Prompt Engineering: Ability to craft effective prompts for AI code generation, debugging, and optimization., • Cloud-Native Mindset: Experience with serverless architectures (AWS Lambda, Fargate) and Terraform., • Performance Optimization: Understanding of data structures and algorithms, concurrency, async processing, caching, and load balancing., • Security Awareness: Knowledge of OAuth2, JWT, and best practices for secure API design., • Monitoring & Logging: Experience with Grafana, Prometheus, or AWS CloudWatch., • Open Source: Contributions or side projects showcasing backend, AI, or automation expertise., • Multilingual Environment: Comfortable working in an international, English-first team with async communication., • Cloud: Solid understanding of AWS services (EC2, Lambda, RDS, S3, etc.)., • DynamoDB is a big plus What we offer • Be part of building a cutting-edge Conversational Commerce platform poised for global expansion., • Salary range: €45,000 – €68,000 gross annual salary, based on experience., • Work with an international, passionate, supportive, and talented team dedicated to excellence., • The latest Apple MacBook and all necessary tools., • Career Levels: continuous growth with clear milestones to help you design your personal and professional development path., • Permanent, full-time contract (based on experience), • Regular team-building events and celebrations. xcskxlj, • Access to cutting-edge technologies and resources to stay at the forefront of engineering and innovation.

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. We are looking for a business-minded transformation professional to drive the design and implementation of our new Salesforce CPQ / Revenue Cloud platform — bridging commercial strategy with operational excellence. You will report to the Global Commercial Operations Director and work closely with other Departments, Affiliates, and Strategic Business Units on global projects such as CRM, Data and analytics, AI, and process improvement. The main focus will be the CPQ (configure, price, quoting) and CLM (contract lifecycle management) with Salesforce platform. Contract to Cash process is not included. Our goal is to make commercial operations more efficient by harmonizing and improving our global processes. Within the project's scope, we will transform our Digital Ecosystem, including implementing Salesforce (for sales, quotation, service, marketing), Sales Enablement Tool, and Business Intelligence Platform, becoming a data-driven company. You will be the central force connecting our commercial strategy to the technology that enables it. This is not an IT role — it is a business position that requires a deep understanding of revenue processes, cross-departmental dynamics, and the ability to translate business needs into scalable solutions. You will own the end-to-end process harmonization effort, act as the primary business owner of our Salesforce CPQ & Revenue Cloud design and implementation and ensure that the platform truly serves the needs of our commercial, financial, and operational teams. You will be the voice of the business throughout the entire project lifecycle — from blueprint to go-live and beyond. You will build strong relationships with key stakeholders across various functional areas, understanding their current and future business processes and requirements. Initially, the focus will be more on the CPQ-Contract part of the project (Salesforce Revenue Cloud), but we are considering a broad approach for the position, including support to the Sales Cloud implementation. We want you to participate in other projects as the department grows and you improve your knowledge on the business. This is a high-visibility, high-impact role with direct influence on how our company prices, quotes, and contracts at scale. Key Accountabilities Process and Strategy • Lead the mapping and harmonization of the above-mentioned processes across territories and business units (in collaboration with Finance, Business Units, Affiliates, Legal, IT, Customer Service), • Identify gaps, redundancies, and improvement opportunities in existing commercial workflows, • Define the future-state process architecture aligned with company growth objectives, • Develop a clear roadmap for process standardization and system adoption, • Ensure pricing, discounting, and approval frameworks are fit for purpose, • Align CPQ configuration logic with commercial policy and revenue recognition requirements System Implementation • Act as the primary business owner for the Salesforce CPQ & Revenue Cloud implementation, • Translate business requirements into functional specifications for IT and implementation partners, • Validate solution design, prototypes, and UAT scenarios from a business perspective, • Oversee data migration and integrity from existing systems to the new platform, • Coordinate go-live activities and hypercare support, • Monitor post-launch adoption and drive continuous improvement initiatives Cross-functional Leadership • Serve as the main liaison between IT, Finance, Commercial Operations, SBUs, and Customer Service, • Facilitate alignment workshops and decision-making forums across departments, • Build and maintain a stakeholder engagement plan throughout the project, • Manage competing priorities and resolve cross-departmental conflicts, • Drive change management and user adoption strategies, • Develop training materials and enablement programmes for end-users Networking/Key relationships • Commercial Operations Director (reporting to), • Commercial Operations Managers and Business Owners (Sales, Service, Marketing), • CCO, VPs Commercial Operations, General Managers, Sales Managers, Marketing Managers, • VPs WW Marketing, Directors WW Marketing and direct reports, • Commercial and Service Excellence, • IT Business Partners, Data & Analytics, • VP Finance and local finance teams, • Legal department No direct reports at this phase of the project. Knowledge & Experience required for the position: Minimum • Language: English, Spanish is a plus, • Experience with Salesforce CPQ or Revenue Cloud implementations in complex environments, • Has successfully managed projects with multiple stakeholders, • Experience in change management, training, and user adoption frameworks Additional • Finance and Suppy Chain, • Medical Devices, • Experience with BI tools, • Salesforce Sales Cloud, • Salesforce certifications (CPQ Specialist, Revenue Cloud, Business Analyst) are a significant advantage Skills & Capabilities: • Project Planning : Collaborate in multi-phased, cross-functional projects and associated planning efforts, including requirement documentation and delivery of overall design, • Project Communications & Stakeholder Management : Coordinate communications among Werfen stakeholders from various functions. Engage without authority, • Change Management : Collaborate with the internal and external implementation teams in developing, deploying and maintaining change management, • Project Outputs and Outcomes : Ensure the programs’ deliverables meet quality standards, regulations, policies, and best practices., • Demand control : Act as the gatekeeper for future requirements and customization needs, ensuring maximum efficiency, harmonization and ROI., • Tracking : Facilitate the orderly execution of the programs: including finalizing deliverables, conducting post-implementation reviews, and transitioning responsibilities to stakeholders or ongoing Operations., • Long-term business value : Help to conceptualize, develop, interpret, and analyze requirements. Lead improvements to efficiency and effectiveness towards operational excellence, • Ability to operate independently and take accountability, • Good communication skills , both written and spoken, • Resilient under pressure, • Must be willing to occasionally work outside of core hours to meet other affiliates' time zones, • Proactive and with a hands-on mentality ., • Self-organized , able to deal with a heavy workload, • Open to change , flexible, and able to adapt and learn from others. xcskxlj, • A role model in terms of Ethics and Compliance . Location: Werfen’s Barcelona Offices (hybrid model) *1 We are open to an exception for the right candidate, as long as they are located in a European city with Werfen offices and can travel to Barcelona when needed. Travel requirements: Expect up to 20%. Exceptionally, up to 50% during the implementation phase (2

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. More information: For our office in Barcelona, we are looking for a: Customer Service Professional (f/m/d) in Spain and reporting to the Customer Care Supervisor. THE ROLE AND MISSION: • Coordinate internally and/or respond to customer queries related to shipment, • Monitor shipment according to customer status and track and trace upon delivery, • Maintain daily, weekly and monthly reports/dashboards to stakeholders, • Participate to the promotion of relevant products or services when talking to customers, • Contact customers and manage/ coordinate system modifications when needed, • Give guidelines and support booking or VIP/Special desk teams on all topics (process, dispute, customer profiles, etc.) if applicable SKILLS: • Customer knowledge, • Knowledge of the legal and/ or regulatory frame, • Knowledge of commercial policy and offers, • Customer service/ user support, • Hygiene, safety and environment rules, • Booking, • Commercial relation, • Customer invoicing, • English & Portuguese, • Software / IT Applications OUR VALUES: CMA CGM Group is proud to define itself as a family business built on strong human values. • Excellence, • Exemplarity, • Imagination, • Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. xcskxlj Join us and discover a world of opportunities.

Position SummaryThe Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Essential Duties and Responsibilities • Promptly enter purchase orders to meet or exceed the agreed to service levels., • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process., • Identify gaps in customer care processes and partner with customer experience team to resolve. ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. • Ensure actions align with AAT strategy., • Escalate issues as they arise in a timely matter to ensure agility and responsiveness. Education & Experience: Education & LanguagesBachelor's degree in any field; preferably with knowledge of foreign trade and logistics.Languages (Required): English (C1), Spanish (C1).Languages (Preferred): German, French, Italian or any additional languages. Experience: • Minimum 2 years' experience in Customer Service/Care roles within B2B business segment. Skills: • Excellent verbal and written communication skills., • Ability to work under pressure and successfully handle multiple priorities., • Strong critical thinking skills, understanding when escalation is necessary., • Strong problem-solving and analytical reasoning skills., • Leader in promoting and engaging work environment., • Utilizes data (KPIs) to drive business results., • Experience working with international teams. Equal Employment Opportunity:Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. About Vantage:Vantage provides natural solutions to our customers' technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you'll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We're convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you're going to like it here. For more information visit: vantagegrp. xcskxlj Com or LinkedIn/vantage.

At NeuralTrust, we’re looking for a Product Engineer to help us build the future of AI and Agents security. Join us! Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación. About NeuralTrust We’re a Barcelona-based startup building the future of AI and Agents security. Our SaaS platform enables large organizations to integrate generative AI into their products and services in a secure, reliable, and measurable way. Backed by leading European investors and collaborating with top Spanish universities, NeuralTrust operates at the intersection of AI innovation, cybersecurity, and enterprise transformation. As generative AI reshapes industries, security and trust become board-level priorities. At NeuralTrust, we ensure organizations can adopt AI confidently and responsibly. What You Will Do As a Product Engineer, you will work at the intersection of product, engineering, and user experience. You will help turn complex AI security challenges into intuitive, reliable, and scalable product features. You will: Develop and ship high-impact features across our SaaS platform. Work closely with Product, Design, Engineering, and Security teams to transform ideas into real product experiences. Own features end-to-end, from discovery and technical design to implementation, testing, and deployment. Build clean, maintainable, and scalable code with a strong focus on usability and performance. Understand customer needs and translate them into practical product improvements. Contribute to product decisions with an engineering mindset and a strong sense of ownership. Help improve our platform architecture, developer experience, and product quality. Collaborate with a team of outstanding, broad-skilled builders in a fast-moving startup environment. What We Are Looking For Strong experience building SaaS products or complex web applications. Solid software engineering fundamentals and ability to write high-quality, reusable code. Product mindset: you care about users, business impact, and shipping meaningful features. Ability to work across the stack and collaborate closely with non-technical teams. Comfort with ambiguity, ownership, and fast iteration. Interest in AI, cybersecurity, developer tools, or enterprise software is a strong plus. Nice to Have Experience in fast-growing startups. Background in AI, security, infrastructure, or developer platforms. Experience working on B2B SaaS products. Strong eye for UX and product detail. Benefits • Competitive salary aligned with your experience and impact., • Flexible compensation plan (transport, restaurants, baby daycare…)., • Hybrid remote flexibility (work part of the week remotely, with periods of full remote)., • The latest tools and tech to do your job., • High growth opportunity. Why Join NeuralTrust Join a high-impact startup at the center of AI, cybersecurity, and enterprise transformation. Work on a mission-critical product in one of the fastest-growing markets. Be part of a talented, ambitious, and collaborative team. xcskxlj Take ownership, move fast, and help shape the product from the inside.

Digital Sales Team Manager – French Speaking ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. ADP is hiring #Digital Sales Team Manager fluent in French . We're looking for someone with experience leading a sales team in outbound sales. • Natural Leader: Leader by example, someone who knows how to make everyone strive to thrive., • Self-Starter and go-getter . High-reaching and unstoppable. A can't-stop-won't-stop attitude and an urge to persevere until you reach the goal., • Game changer . Out-of-the-box thinker who transforms problems into solutions, ideas into action, plans into results., • Entrepreneurial spirit . A dreamer and a doer who is optimistic about possibilities, passionate about seeing your vision come to life, and takes thoughtful risks to get there. Things You'll Do • Lead and coach our sales team: Driving our team forward helping them with managing and improving cold calling strategies, building relationships with potential clients while uncovering the true needs of their business, recommending the right ADP products and services., • Drive our business forward by reaching and exceeding your sales goals., • Deepen relationships across the ADP family by strategically cross-selling into existing accounts by putting the spotlight on ADP's other shiny, new products and solutions., • Collaborate daily with both internal and external customers, establishing and maintaining good customer relations. Experience You Need • Demonstrated 1-3 year experience managing a sales team., • A goal-oriented drive and proven ability to reach and exceed monthly/yearly quotas., • Well organized with highly effective time and activity management skills., • Excellent systems literacy knowledge in MS Office, • Fluent in French and English What We Offer • Highly competitive salary and benefits package ( uncapped commission, double your commission once you reached 100% YTD sales quota ), • Coaching and mentorship program to help you progress your career ( opportunity to join our LDP -- Leadership Development Program in the U.S ), • Opportunity to qualify for our legendary Superstars Club & Presidents Club in Exotic Destinations Other Benefits • Private medical insurance, • Life Insurance, • Flexible Compensation program, • Economical help for glasses and contact lens, 180 € maximum per year, • Economical help for children, 90 € maximum per year and per child until 16 years, • 22 working days of holidays, • 3 personal days off At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. BONUS POINTS FOR THESE: Preferred Qualifications • Coaching experience., • Business-to-business sales experience with proven proficiency in selling and presentation skills, prospecting, and territory management, • Goal-oriented, motivated self-starter, with capacity and drive to reach and exceed sales quotas, • Ability to work independently and work with other ADP Sales Associates, • Demonstrated cold calling sales ability, with assertive, positive and persistent style, • Ability to effectively communicate through all mediums (verbal, listening, written) with both internal and external stakeholders. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: • Make your mark. We want you to challenge things and are open to fresh ideas., • Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress., • Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones., • Balance work and personal time like a boss. Resources and flexibility to more easily integrate your work and your life., • Get paid to pay it forward . xcskxlj Company-paid time off for volunteering for causes you care about. If you've made it down this far, we have to ask: What are you waiting for? Apply now! More About ADP! • ADP Sales Careers, • ADP Sales - Why Come, Why Stay, • ADP Sales - Diversity, Equity & Inclusion, • ADP Sales - Freedom and Flexibility, • ADP Sales - Day In The Life, • ADP Sales - Compensation & Recognition

About Flyboard We Make Voice AI Work. We ship production-ready agents that automate real sales and operations. ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. builds and operates custom AI voice agents that automate high-volume, repeatable workflows across commercial and operational processes. Our customers include fast-moving SMEs, corporates, and mid-market leaders across Europe and LatAm. We are execution-obsessed, customer-ROI-driven, and deeply committed to operational excellence. Mission As Talent Acquisition Manager, you will own the hiring engine that lets Flyboard scale keeping an exceptionally high bar. You will partner closely with the founders and hiring managers to define roles, source exceptional candidates, run rigorous processes, close top talent, and build the recruiting systems we need as we grow. You will be hands-on across the full funnel, from outbound sourcing and candidate conversations to scorecards, interview design, pipeline reporting, and offer management. You will report directly to the Founding Team. What You Will Do • Own end-to-end recruiting for business, operations, product, and technical roles, • Partner and closely develop our hiring with founders and hiring managers to define role scope, scorecards, interview plans, and hiring criteria, • Build high-quality candidate pipelines through direct sourcing, referrals, communities, events, and targeted campaigns, • Run structured screening conversations and assess candidates with speed, judgment, and high standards, • Manage the candidate experience from first touch to offer, keeping processes clear, fast, and respectful, • Improve our sourcing, interview, and closing processes with simple systems that scale, • Maintain accurate pipeline data and give the team clear visibility on hiring priorities, bottlenecks, and conversion, • Help shape employer brand content and outbound messaging that reflects what it is actually like to build at Flyboard, • Use AI and automation pragmatically to improve recruiting quality and speed, without losing candidate judgment Ideal Profile We are looking for someone sharp, structured, commercially-minded, and very strong at identifying talent. You will thrive if you: • Have 3-6+ years of experience in talent acquisition, recruiting, executive search, or high-growth startup hiring, • Have hired across multiple functions, ideally including technical, GTM, operations, or customer-facing roles, • Are excellent at direct sourcing and comfortable reaching out to high-caliber passive candidates, • Can quickly understand what good looks like for unfamiliar roles and translate that into a focused search strategy, • Bring strong judgment, attention to detail, and a high talent bar, • Communicate clearly with candidates, founders, and hiring managers, • Are organized without being bureaucratic, and can keep multiple searches moving at once, • Have a hands-on mindset and are willing to do the unglamorous work required to close great candidates, • Are fluent in English and Spanish, • Care about AI, startups, and building a team with unusually high ownership Why This Role Matters Talent density will determine how fast Flyboard can scale. Every strong hire compounds our ability to ship better agents, serve more customers, and build the company with the right culture. You will be one of the people most directly responsible for raising the quality of the team. xcskxlj This role gives you direct exposure to the founders, high leverage over company growth, and ownership of the systems that shape how Flyboard hires. What We Offer • Real ownership from day one over the recruiting engine of a fast-growing AI company, • Direct collaboration with the founding team and hiring managers, • A high-performance, execution-driven environment with fast feedback loops, • The opportunity to build recruiting systems, not just run existing processes, • Competitive compensation plus the opportunity to receive options, • Mostly on-site in Barcelona, with flexibility to WFH sporadically when needed, • Full-time indefinite contract

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