About the job Job Summary The Guest Experience Supervisor plays a pivotal role in curating memorable, seamless, and personalized experiences for every guest. This position oversees the daily operations of the Guest Experience team, including Concierge and PBX, in accordance with Nobu's global standard of understated luxury and intuitive hospitality. This leader supports staff training and service execution while actively engaging with guests to elevate their journey from arrival to departure. Essential Duties & Responsibilities Lobby Leadership: Maintain a strong, visible presence in the lobby and arrival areas throughout the day. Personally greet, engage, and assist guests, creating a welcoming and elegant atmosphere aligned with the Nobu experience. Service Excellence: Ensure all guest touchpoints, from arrival to departure are executed seamlessly, with thoughtful attention and personalization. Training & Development: Onboard and continuously train team members on luxury service standards, local knowledge, hotel features, and Nobu’s guest engagement philosophy. Operational oversight: Conduct daily briefings to align staff with upcoming arrivals, group movements, and special guest needs. Ensure all areas, the Front Desk, lobby, entrances, and storage areas, are clean, organized, and fully operational. Monitor adherence to key control, safety, and guest privacy standards. Guest Recovery: Proactively handled guest concerns and special requests, resolving issues with empathy and professionalism to ensure satisfaction. Coordination & Communication: Collaborate closely with the Front Office, Housekeeping, and Engineering teams to ensure a cohesive guest experience. Coordinate group movements, luggage handling, transportation requests, and VIP protocols. Administrative Duties: Maintain shift logs, track staff attendance, create maintenance requests, and document service issues as needed. Brand Ambassador: Represent the Nobu brand by consistently delivering a refined, discreet, warm, and culturally aware service style. Lead & Inspire: In the absence of a Front Office Manager, Assistant Manager, or Supervisor, lead and support the FD and Bell teams. Foster a culture of service excellence, attention to detail, and authenticity. Other responsibilities Adhere fully to all hotel and departmental policies, procedures, and operational standards, ensuring a safe, secure, and environmentally responsible workplace. This includes, but is not limited to, proper handling of lost and found items, emergency response protocols, and sustainability initiatives. Participate actively in hotel and departmental meetings, training programs, and informational sessions to stay informed and aligned with Nobu's service culture and operational goals. Maintain consistent and punctual attendance in accordance with hotel standards, recognizing that reliability is essential to both team performance and guest experience. Demonstrate professional, courteous, and respectful conduct toward guests, colleagues, and vendors at all times. This includes appropriate phone etiquette, attentive communication, and a consistently positive attitude. Perform any additional duties or special projects as assigned by leadership, ensuring they align with hotel policies, brand standards, and operational excellence. Department: Public Relations About you Requirements: Education: High school diploma or equivalent required; hospitality-related college education strongly preferred. Experience: Prior hotel experience required, preferably in a luxury or 4–5-star setting. Supervisory experience in guest-facing roles is a plus. Technical Skills: Proficient with computers, hotel systems, and common software (e.g., PMS, MS Office); comfortable using digital tools in daily operations. Communication: Fluent in English with strong verbal and written skills; additional languages highly valued. Additional: Excellent customer service and interpersonal skills, professional presence, attention to detail, basic math proficiency, and the ability to remain composed under pressure. Grooming: All Nobu Hotel Barcelona employees must maintain a well-groomed appearance in line with the company’s standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
WE’RE HIRING: HEAD HOSTESS EUROPEAN BASED Join a globally renowned, high-volume dining brand in the Middle East. Be the face of the restaurant and lead guest experience from the door. 💼 YOUR ROLE 🔹 Lead podium operations & guest flow 🔹 Manage reservations, table allocations & VIPs 🔹 Train and supervise hostess team 🔹 Coordinate with floor & bar managers 🔹 Handle guest issues with grace & speed ✅ REQUIREMENTS ✔️ 3–5 years luxury hospitality (hostess leadership) ✔️ Min. height 170 cm + impeccable grooming ✔️ Fluent in English (European language a plus) ✔️ Confident with reservation systems ✔️ Calm, polished, and decisive under pressure 💰 WHAT YOU GET ✅ AED 8,000/month (tax-free) ✅ We provide acomodations and tickets. ✅ Tips + service charge ✅ Duty meal ✅ Annual flight ticket ✅ Full insurance (medical, life, unemployment) ✅ Global staff discounts (25–50%) 📅 Preferred Start: 15 September 📩 Apply now – only shortlisted candidates will be contacted.
🎯 ¡Buscamos Promotor/a Comercial para Degustación de Bebidas Naturales ¿Te apasionan las promociones y el mundo de las degustaciones? ¡Sumate a una campaña cuidada y dinámica con Staff Global Group! ¿Cuál será tu rol? Realizar degustaciones de bebidas naturales refrescantes. Atraer clientes, explicar beneficios del producto y fomentar la compra. Enviar fotos de la acción y del espacio promocional. Completar una breve encuesta diaria sobre la jornada. 📍 Centros de trabajo: Sábado 12/07/2025 ALCAMPO SANT BOI Sábado 19/07/2025 ALCAMPO VILANOVA 🗓 Horario: 10:30 a 14:30h 🔍 Perfil ideal: Persona proactiva, dinámica y con excelente actitud. Se valora experiencia en promociones o atención al cliente. Disponibilidad para la fecha indicada. Se recomienda contar con coche para el traslado de materiales. 💰 Condiciones económicas: 9,10 € brutos/hora Plus por materiales: 9.10 € brutos +1 h extra remunerada por preparación de bebidas en domicilio el día anterior. Plus de distancia 👕 Uniforme requerido: Pantalón tejano (sin roturas ni desgaste) Camiseta básica blanca sin logos Bambas blancas Delantal corporativo (proporcionado) Pelo recogido, barba aseada, maquillaje natural y sin accesorios llamativos Uso de guantes durante la acción 🛍 Materiales y preparación: Recibirás en tu domicilio: mesa plegable, nevera, producto, consumibles y todo lo necesario para la acción El día anterior deberás preparar las bebidas en casa para asegurar que lleguen frías y correctamente mezcladas al punto de venta. La leche (marca blanca) y un paquete de servilletas podrían requerir compra previa – se confirmará. 🎓 Formación: Modalidad online 🌟 ¿Por qué sumarte a Staff Global Group? Porque te ofrecemos una experiencia cuidada, acompañamiento constante y la posibilidad de continuidad en próximas campañas. Valoramos tu compromiso y apostamos por el talento.