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Centre / Hotel Operations Manager. Significant management experience within luxury hospitality, boutique hotels, private residences, wellness retreats or premium residential services. You will need to combine the standards of a high-end boutique hotel or private residence with the maturity and sensi

Centre / Hotel Operations Manager Sea Recovery – Sotogrande, Spain Sea Recovery is seeking an experienced Centre / Hotel Operations Manager to lead the day-to-day operations of our premium residential recovery centre in Sotogrande. This is not a conventional hotel management position. Our clients come to Sea Recovery during highly sensitive periods in their lives, including recovery from addiction, burnout, emotional difficulties and other personal challenges. They expect exceptional service, complete discretion and a calm, highly structured environm ent.The successful candidate will take ownership of the entire residential and hospitality operation, ensuring that accommodation, staff, schedules, meals, transport, wellness activities and external professional appointments work seamlessly around each client’s individual programme. The Role You will be responsible for ensuring that Sea Recovery operates every day to an exceptional standard — operationally, personally and professionally. Your responsibilities will include: Centre & Hospitality Operations • Oversee the complete day-to-day operation of the centre and residential properties., • Maintain exceptional standards of accommodation, housekeeping, presentation, maintenance and guest service., • Ensure communal areas, private spaces and outdoor facilities are consistently maintained to a premium standard., • Coordinate housekeeping, laundry, maintenance, transport and other operational services., • Identify operational problems early and ensure they are resolved quickly and professionally., • Support smooth and discreet client arrivals, stays, transitions and departures. Client Experience & Recovery-Sensitive Environment • Maintain a calm, structured, predictable and supportive residential environment., • Ensure every client receives a highly personalised level of service while appropriate professional boundaries are maintained., • Understand that clients may be emotionally vulnerable and that communication, consistency and discretion are critical., • Monitor client experience from an operational perspective and escalate concerns through the appropriate professional channels., • Maintain absolute confidentiality and respect for client privacy and dignity. Client Scheduling & Programme Coordination Oversee the organisation and smooth delivery of individual client schedules, including: • Individual and group therapy appointments, • External medical and professional appointments, • Fitness and personal trainingYoga, meditation and breathwork, • Massage and bodywork, • Wellness and lifestyle activities, • Excursions and recreational activities, • Transport and other logistical requirements You will coordinate closely with therapists, external healthcare professionals, wellness practitioners, support staff and drivers to ensure programmes run punctually and with minimal disruption or stress for clients. This is an operational and coordination role and does not involve diagnosis, treatment, therapy or clinical decision-making. Team Leadership • Lead and supervise the centre’s hospitality, client-support and operational teams., • Organise rotas, responsibilities and daily priorities., • Recruit, onboard, train and develop team members where required., • Establish clear standards of professionalism, discretion, communication and client boundaries., • Ensure staff understand the particular sensitivities involved when working with clients experiencing addiction, burnout or mental-health difficulties., • Build a culture of accountability: problems should be identified, communicated and resolved rather than passed between departments. Wellness & External Provider Coordination • Coordinate the operational delivery of wellness and non-clinical services., • Manage practitioner schedules, facilities and session logistics., • Ensure external providers meet Sea Recovery’s expected standards of professionalism, discretion and client conduct., • Monitor service quality and client feedback and address operational shortcomings promptly. Food & Lifestyle Operations • Coordinate closely with chefs and nutrition professionals., • Ensure dietary requirements, allergies and individual preferences are properly communicated and followed., • Coordinate meal times with individual client programmes and appointments., • Maintain consistently high standards of food service and presentation. Standards, Procedures & Reporting • Implement and continuously improve operational SOPs., • Maintain appropriate operational records and incident documentation., • Ensure health & safety, confidentiality and internal procedures are followed., • Provide clear operational reporting to senior management., • Coordinate effectively with programme leadership and external professional providers., • Take ownership of operational incidents and ensure appropriate escalation and follow-through. Who We Are Looking For We are looking for someone with strong operational leadership combined with exceptional emotional intelligence. Ideally, you should have: • Significant management experience within luxury hospitality, boutique hotels, private residences, wellness retreats or premium residential services., • Strong experience managing multidisciplinary teams and complex daily operations., • Experience working with HNW/UHNW or highly demanding international clientele., • Excellent organisational and scheduling abilities., • The ability to remain calm and decisive when circumstances change unexpectedly., • High emotional intelligence and excellent interpersonal skills., • Strong professional boundaries and sound judgement., • Absolute discretion, confidentialityand integrity., • Fluent professional English; additional languages, particularly Spanish, are an advantage., • Strong computer, scheduling and administrative skills. Previous experience within addiction recovery, mental health, behavioural health or a trauma-informed environment would be a significant advantage, although candidates with exceptional luxury hospitality experience and the right personal qualities will also be considered. This Role Will Suit Someone Who Is comfortable taking genuine ownership of a complex operation. You should be the kind of manager who notices a problem before a client has to mention it, understands what needs to happen, assigns responsibility and follows through until it is resolved. You will need to combine the standards of a high-end boutique hotel or private residence with the maturity and sensitivity required in a recovery environment. At Sea Recovery, hospitality is not simply about providing luxury. Consistency, discretion, structure and attention to detail are fundamental parts of the client experience. What We Offer: • A senior operational position within a growing premium recovery organisation., • A highly varied and responsible management role., • The opportunity to work with an experienced international multidisciplinary team., • A professional environment serving international HNW and UHNW clientele., • Competitive remuneration based on experience and skills. Location: Sotogrande / SanRoque, Cádiz, Spain Position: Full-time, on-site Reporting to: Managing Director/ Senior Management

Centre / Hotel Operations Manager. Centre / Hotel Operations Manager. Significant management experience within luxury hospitality, boutique hotels, private residences, wellness retreats or premium residential services.

En un restaurante del centro de El Puerto de Santa María, se necesita una persona para recibir a los clientes y gestionar las reservas.Será la cara visible del local, encargada de dar una cálida bienvenida, coordinar con el equipo de sala y atender llamadas y correos.También debe mantener el ár

El Grupo IAG7 Viajes está formado por más de 600 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la o

Customer Service Representative Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación. Sobre nosotros Global Advance ( ) es una agencia alemana de marketing digital. Diseñamos campañas basadas en datos para marcas ambiciosas: generación de leads B2B, gestión de redes sociales y comunidades, contenido orientado a SEO, email marketing, branding y dashboards de análisis. Para acompañar aún mejor a nuestros clientes, ampliamos nuestro equipo con un/a Customer Service Representative (Representante de Atención al Cliente). Tu misión Serás el primer punto de contacto de nuestros clientes: resolverás sus dudas, coordinarás las respuestas con el equipo y te asegurarás de que cada cliente se sienta bien atendido — con rapidez, claridad y empatía. Tus responsabilidades • Atender las consultas de nuestros clientes por correo electrónico, chat y teléfono., • Registrar, priorizar y hacer el seguimiento de cada solicitud en nuestro sistema de tickets/CRM hasta su resolución., • Acompañar el onboarding de los nuevos clientes: primeros pasos, documentación y preguntas frecuentes., • Coordinarte con los equipos de campañas, contenido y análisis para ofrecer respuestas precisas., • Mantener actualizadas las plantillas de respuesta y la base de conocimientos (FAQ)., • Recoger el feedback de los clientes y trasladarlo internamente para mejorar nuestros procesos. Lo que buscamos • Comunicación escrita clara, ortografía impecable y un tono cercano y profesional., • Clara orientación al cliente: paciencia, empatía y capacidad de resolución., • Organización y autonomía para gestionar varias conversaciones en paralelo., • Manejo básico de herramientas digitales (correo electrónico, hojas de cálculo); la experiencia con un CRM o helpdesk es un plus., • No exigimos experiencia previa ni una titulación específica: te formamos nosotros. «Junior» se refiere al nivel del puesto, no a tu edad. Valorable (no excluyente) • Una primera experiencia en atención al cliente, soporte o ventas., • Conocimientos básicos de marketing digital o redes sociales., • Experiencia con herramientas como HubSpot, Zendesk o Freshdesk. Qué ofrecemos • Trabajo 100 % remoto, con el equipo técnico a cargo de la empresa., • Una cultura de trabajo basada en la confianza y la autonomía., • Formación inicial estructurada y acompañamiento continuo por parte del equipo., • Posibilidades reales de desarrollo hacia la gestión de cuentas o el marketing., • Un equipo internacional con jerarquías planas y comunicación directa. Nuestro proceso de selección Consta de cuatro pasos: primero revisamos tu perfil, después mantenemos una breve videollamada, a continuación te proponemos un pequeño caso práctico de atención al cliente y, por último, tomamos la decisión final. La postulación es gratuita en todas sus fases. Respondemos a todas las candidaturas. Igualdad de oportunidades En Global Advance valoramos la diversidad. Todas las decisiones de contratación se basan exclusivamente en la cualificación y la idoneidad para el puesto, sin distinción de origen étnico, nacionalidad, género, identidad de género, orientación sexual, religión o creencias, discapacidad o edad, de conformidad con la Ley General alemana de Igualdad de Trato (AGG). xqysrnh Protección de datos Tus datos de candidatura se tratarán de forma confidencial, conforme al RGPD y exclusivamente para este proceso de selección.

We're Hiring: Strategic Account Manager Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés. About Us: HRS is Oracle's largest hospitality partner worldwide, providing coverage in 104 countries to more than 13,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more. Join us in our journey to deliver the best service possible to the hospitality world! Role Overview: The Strategic Account Manager will be responsible for managing and growing relationships with key clients in the hospitality industry across a designated region within EMEA. This role involves understanding client needs, providing tailored software solutions, and ensuring the successful implementation and use of our products. The ideal candidate will drive customer satisfaction, identify new business opportunities, and work closely with cross-functional teams to deliver exceptional service. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move into a commercial, active sales role. You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. Location Europe — open to candidates based in Budapest, Prague, Berlin, Dusseldorf, Frankfurt, Munich, Warsaw... Key responsibilities: • Be involved in the development and implementation of sales and marketing projects, together with associated activities for getting potential customer's attention, • Provide HRS with thorough research & analysis of the local business competition for gaining competitive edge., • Involvement in the development of HRS market research and sales strategy., • Acquisition of new customer leads using all available methods: phone, participation in exhibitions, events, presentations, • Meet assigned strategic account goals in accordance with the company targets., • Maintain regular contact with the customers and partners of HRS., • Establish strong, long-term client relationships., • Liaise with local customers in local language and response to international customers in English correspondence, • Organise sales and marketing events for customers., • Be HRS representative for all HRS corporate interests and its Brand when liaising with customers What We're Looking For: • A minimum of 5 years' experience in the hospitality industry, including experience in hotel management or senior supervisory roles such as front office, operations, revenue, sales, or similar leadership positions., • Hands-on experience with Opera PMS (or Opera Cloud) is essential, experience with POS systems will be a plus., • Willing to travel nationally and internationally., • Business results oriented., • Be pro-active and have a positive 'can-do' attitude., • Show a professional work ethic together with a sense of responsibility., • Display excellent communication and entrepreneurial skills., • Show a drive and passion for improving sales., • Maintain a desire to learn and succeed., • Be able to open doors and close deals. Languages: • Fluent English, both written and spoken. xqysrnh, • Any other language will be a plus. Why Join HRS? • A Job in an international company, • A diverse, demanding and varied range of tasks, • Teammates who are at your side with any questions you may have, • Individual design and development options, • Motivating remuneration package, • Work from home and hybrid options, • Competitive annual bonus scheme, • Team building and company events, • Family friendly benefits, • Fitness/healthy lifestyle support program, • Employee referral program We look forward to hearing from you!

Microsoft Dynamics 365 Customer Service Workspace Specialist Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. • Modalidad: Remoto, • Nivel: Mid–Senior, • Experiencia mínima: 3 años, • Idioma: inglés fluido En Digital Profiles buscamos un/a especialista en Microsoft Dynamics 365 Customer Service Workspace para participar en el desarrollo, configuración e integración de una solución avanzada de atención al cliente. La persona seleccionada trabajará sobre Dynamics 365 Customer Service y Copilot Service Workspace, participando en la configuración del entorno, la integración de canales mediante Channel Integration Framework —CIF— y el desarrollo de personalizaciones y lógica de negocio con JavaScript. Buscamos un perfil técnico con experiencia práctica en el ecosistema Microsoft Dynamics 365, capacidad para trabajar de forma autónoma y un buen nivel de inglés para colaborar con equipos internacionales. Responsabilidades • Configurar, personalizar y mantener soluciones sobre Microsoft Dynamics 365 Customer Service., • Trabajar con Customer Service Workspace y Copilot Service Workspace., • Implementar y configurar integraciones de canales mediante Channel Integration Framework —CIF—., • Desarrollar personalizaciones, integraciones y lógica de negocio utilizando JavaScript., • Trabajar con Microsoft APM SDK para implementar las funcionalidades requeridas por el proyecto., • Integrar Dynamics 365 con aplicaciones, servicios y canales externos., • Configurar formularios, vistas, entidades, procesos y componentes de la experiencia del agente., • Analizar requerimientos funcionales y transformarlos en soluciones técnicas., • Diagnosticar y resolver incidencias relacionadas con configuraciones, personalizaciones e integraciones., • Participar en pruebas técnicas, validaciones y despliegues., • Documentar las configuraciones, integraciones y desarrollos realizados., • Colaborar con equipos técnicos y funcionales en un entorno internacional. Requisitos imprescindibles • Más de 3 años de experiencia profesional trabajando con Microsoft Dynamics 365., • Experiencia demostrable en Microsoft Dynamics 365 Customer Service., • Conocimiento práctico de Customer Service Workspace y Copilot Service Workspace., • Experiencia aplicando la documentación técnica de Copilot Service Workspace en proyectos reales., • Experiencia en implementación y configuración de Channel Integration Framework —CIF—., • Conocimiento práctico de Microsoft APM SDK., • Experiencia sólida desarrollando con JavaScript., • Experiencia realizando personalizaciones, integraciones y lógica de negocio en Dynamics 365., • Capacidad para analizar y resolver incidencias técnicas de manera autónoma., • Nivel de inglés fluido para trabajar con equipos y documentación internacionales. Valoraremos especialmente • Experiencia integrando Dynamics 365 con canales de voz, chat o contact center., • Conocimientos de Dataverse y del modelo de datos de Dynamics 365., • Experiencia con APIs REST y servicios web., • Conocimientos de Power Platform., • Experiencia con Power Automate, plugins o componentes personalizados., • Conocimientos de Azure y servicios de integración de Microsoft., • Experiencia trabajando con metodologías Agile., • Experiencia en proyectos internacionales de atención al cliente o contact center. ¿Qué ofrecemos? • Modalidad de trabajo en remoto., • Participación en un proyecto especializado dentro del ecosistema Microsoft., • Trabajo con tecnologías avanzadas de atención al cliente, integración de canales y Copilot., • Colaboración con equipos técnicos y funcionales internacionales., • Proyecto con recorrido y posibilidades de evolución profesional. xqysrnh Si tienes experiencia técnica con Microsoft Dynamics 365 Customer Service, Copilot Service Workspace, CIF y JavaScript, nos encantará conocerte.

Location: Catalonia/Levante ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. Salary: Competitive + Bonus + Company Car Every Step Feels Different at Clarks For nearly 200 years, Clarks has been making shoes that move people forward. Today, we're investing in the next chapter of our wholesale business across Spain and Portugal. We're hiring an Account Managers to join our Spanish Wholesale team, covering: • Catalonia / Levante This is a home-based, field-focused roles with significant autonomy and the opportunity to make a real impact in a growing organisation. The Role As an Account Manager, you'll be responsible for developing and growing Clarks' wholesale business across Catalona / Levante. You'll manage existing retail customers, open new accounts, build long-term commercial relationships and act as a true ambassador for the Clarks brand. This is a hands-on field sales role. You'll spend much of your time visiting customers, presenting collections, identifying growth opportunities and ensuring retailers have the support they need to succeed. What You'll Be Doing • Managing and developing an assigned sales territory, • Building strong relationships with independent retailers and wholesale customers, • Identifying and securing new business opportunities, • Presenting seasonal collections and driving sell-in performance, • Negotiating commercial agreements and trading terms, • Supporting customers with product, merchandising and seasonal planning, • Monitoring sales, stock and commercial opportunities, • Working closely with internal teams to deliver an excellent customer experience, • Providing market insights and customer feedback to support future business decisions, • Planning and managing regular travel throughout Catalonia / Levante What We're Looking For You'll be a commercially driven sales professional who enjoys building relationships and developing business within Catalonia / Levante We're particularly interested in candidates who bring: • 5+ years of wholesale sales experience, • Experience within footwear, fashion or a related consumer goods sector, • Existing retailer relationships within their territory, • A strong track record of winning and growing business, • Excellent communication and negotiation skills, • The ability to work independently and manage your own territory, • Strong organisation and planning skills, • A full driving licence and willingness to travel extensively Language Requirements Spain Roles • Professional fluency in Spanish, • Business English preferred Exceptional commercial candidates with strong customer networks will be considered even if their English is not fluent. Catalonia / Levante Candidates should ideally be based in: • Barcelona, • Tarragona, • Lleida, • Girona, • Valencia, • Alicante Why Join Clarks? This is an exciting opportunity to join a growing Iberia team at a pivotal moment. You'll have the freedom to manage your territory, build customer relationships and play a key role in expanding one of the world's most recognised footwear brands. What We Offer • Competitive salary, • Performance-related bonus, • Company car, • Home-based working, • Opportunity to shape and grow the Clarks wholesale business within your territory, • Supportive international team environment Apply Now If you have wholesale sales experience, a strong network within your local market and a passion for building customer relationships, we'd love to hear from you. Clarks is committed to creating an inclusive workplace where everyone can thrive. xqysrnh We welcome applications from all suitably qualified candidates regardless of background.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario. xqysrnh, • 23 días de vacaciones al año Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Oferta de Empleo: Account Manager – Confirming Supplier Management Team ¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos. Modalidad: híbrido durante los 2 primeros meses en Madrid (3 días a la semana) y después 100% remoto. Tipo de contrato: Indefinido Jornada: Tiempo completo Sobre el puesto Desde SOTEC Consulting – Grupo Astek buscamos un/a Account Manager – Confirming Supplier Management Team para incorporarse a un proyecto dentro del sector financiero. Tu principal objetivo será contribuir al crecimiento del negocio de Confirming (Supply Chain Finance Programs), presentando y promoviendo el producto entre los proveedores de nuestros clientes. Además, serás responsable de acompañar a los proveedores durante todo el proceso de incorporación, ofreciendo soporte ante consultas e incidencias y trabajando para garantizar una excelente experiencia de servicio. Funciones • Presentar y explicar el producto de Confirming y sus beneficios a proveedores., • Organizar y liderar webinars para la presentación del producto., • Coordinar y acompañar a los proveedores durante el proceso de onboarding end-to-end., • Resolver incidencias y consultas relacionadas con el producto y el proceso de incorporación., • Hacer seguimiento del uso del Confirming por parte de los proveedores e identificar oportunidades de mejora., • Asumir la gestión de problemas hasta su resolución completa., • Colaborar con el Front Office en la estrategia de incorporación de nuevos proveedores., • Gestionar tareas y KPIs relacionados con llamadas, correos y actividad comercial., • Mantener un flujo de trabajo organizado y orientado a prioridades. Requisitos obligatorios • Grado en ADE, Económicas o titulación equivalente., • Dominio avanzado de Excel y herramientas de MS Office., • Experiencia con herramientas CRM (Salesforce o similar)., • Nivel avanzado de español y de inglés., • Nivel intermedio a avanzado de italiano, francés o Alemán (Es requisito imprescindible tener al menos uno de estos 3 idiomas), • Excelentes habilidades de comunicación y trato con clientes externos (empresas)., • Proactividad, atención al detalle y capacidad de resolución de problemas., • Capacidad para trabajar bajo presión y gestionar múltiples prioridades. Requisitos valorables • Experiencia previa en productos financieros, confirming o supply chain finance. Lo que ofrecemos • Participación en proyectos innovadores y de alto impacto., • Cultura colaborativa con equipos multidisciplinarios., • Planes de desarrollo profesional y formación continua., • Beneficios adicionales. ¿Por qué aplicar con SOTEC / ASTEK? Formar parte de SOTEC Consulting significa integrarte en una compañía con 30 años de experiencia en el sector IT, respaldada por la solidez del grupo ASTEK. Gracias a esta integración, tendrás acceso a proyectos internacionales de gran escala, colaborando con equipos globales y participando en entornos multiculturales que impulsan tu desarrollo profesional. SOTEC es una compañía comprometida con la igualdad de oportunidades, sin tener en cuenta raza, sexo, religión, edad, orientación sexual, estado civil, discapacidad, nacionalidad o identidad de género. Nos sentimos orgullosos de esforzarnos cada día en evitar los sesgos de cualquier tipo. Da el siguiente paso en tu carrera y forma parte de proyectos que están transformando el entorno digital. xqysrnh ¡Envíanos tu candidatura!

Our client, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices.With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – Huawei is committed to bringing digital to every perso

Due to continued growth and market development, we are searching for a Senior Customer Service Representative to become an active team member in Spain. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? As a Senior Customer Service Representative at Viking EMEA, you will act as a vital commercial and operational link between our B2B customers, outside sales teams, and supply chain stakeholders. This role goes beyond reactive support; you will proactively manage accounts, drive quote conversion, identify cross-selling opportunities, and oversee order execution from initial quotation to final logistics delivery. Furthermore, you will have the following duties: The objectives of the role are: • Commercial Growth: You will collaborate with outside sales to contribute to market share growth in smaller customer segments, drive cross-selling, and maximize margin performance, • Pipeline Optimization: You will proactively manage quote follow-ups within our CRM (HubSpot) to improve overall conversion rates and close open business, • Customer Experience Excellence: You will serve as a seamless, single-point interface to ensure doing business with Viking EMEA is smooth, efficient, and reliable, • End-to-End Ownership: You will oversee the customer journey from a technical inquiry and order booking to warehouse coordination and final invoicing Core Responsibilities: Account Management & Sales Support Act as a bridge between customer and key stakeholders to enhance customer experience • Build trust-based relationships with a designated portfolio of EMEA accounts, • Create accurate commercial quotations, input data into HubSpot, and systematically execute follow-ups, • Provide first-level technical product support and capture competitive market intelligence to share with the broader sales team, • Identify complex customer scenarios and champion process improvements to enhance service delivery, • Conducting occasional customer visits across Spain and Portugal Order Management & Commercial Governance Perform a comprehensive sales order, fulfilling customer's needs and delivering excellence • Validate the technical and commercial accuracy of sales orders, monitoring margins and escalating pricing exceptions when required, • Ensure a rapid 1-working-day turnaround for quote and order processing, in line with export compliance procedures, • Actively manage the backlog by tracking delayed shipments, call-off orders, and account clearances with the Credit Department Logistics & Supply Chain Coordination Arrange the shipment to customers from the warehouse or supplier and issue the proforma invoice • Execute daily order releases, verifying picking slips against final availability and pricing criteria, • Act as the primary liaison to your local operations manager for replenishment, purchasing, and warehouse teams, regarding lead times, product shortages, and scheduled pickups, • Control distribution expenses by proactively managing partial shipments, express freight requests, and applying minimum order values (franco), • Coordinate direct-to-customer shipments directly from third-party suppliers Qualifications and experience: • This position requires experience of 3+ years in a commercial, customer service or inside sales environment (ideally B-to-B), • You have a technical background or experience, • You have solid SAP experience, • You have experience or understanding of Supply Chain, • You have excellent administrative skills and are attentive to details, • You have some technical knowledge (construction or plumbing industry experience is an advantage); some knowledge about international trade (import/export) would be an advantage, • You are at ease with phone communication (quote follow up, direct approach with prospects), • You have an excellent command of Spanish and English, • You have strong verbal and written communication skills, and you are a good team player, • You are a fast learner, a dynamic and agile multi-tasker and enjoy the challenges of a busy office environment Location / Traveling / Reporting line: This is an office-based role reporting to the Customer Service Supervisor. This position requires occasional customer visits across Spain and Portugal not more than one week per quarter. Our offer: Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment. Package: we offer competitive compensation that recognizes your expertise and dedication. Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. xqysrnh Apply now and become part of our extraordinary journey!

Luxury Travel Consultant (m/f/d) – German-speaking ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Spain or United Kingdom Description To strengthen our client's team, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement. The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world's major financial hubs. Your responsibilities: • Advising our customers – premium cardholders – by telephone and email in German and English, • Handling customer enquiries, from preparing quotes to invoicing individual trips, • Making bookings with airlines, hotels and travel agencies, • Preparing bespoke quotes and travel documents, as well as drawing up itineraries, • Passionately advising on and arranging travel experiences, • Actively selling special promotions and exclusive offers Your profile: • Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference), • Additional language skills in French or Italian would be an advantage, • A university degree or equivalent qualification, ideally in the tourism sector, • Several years' professional experience in the travel industry, with a tour operator or travel agency, • Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations, • A passion for travel and the luxury lifestyle, including gastronomy, events and culture, • Service-oriented, flexible and able to work under pressure, • Positive attitude and alignment with the company's values, • Strong communication skills, • Willingness to work full-time with a minimum workload of 80%, • Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off Benefits What's in it for you: Their employees are at the heart of the company, and they place great importance on recognition and rewards – both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey. Rewards designed around you: • They offer an attractive paid holiday package, including one paid day per year for voluntary work, • Paid sabbaticals – One (1) month's paid sabbatical after every 5 years of service, without affecting your annual leave, • They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius., • Extra Rewards – An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty, • Remote Work Holidays for a limited period – Work from anywhere in the world, • Employee discounts – Access to exclusive travel and lifestyle offers, • Be part of a global, dynamic and inclusive team with diversity at its heart, • Genuine career opportunities in a growing, international company Who They Are: A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel. The goal is simple: they aim to become the world's most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members. As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment. Their commitment to diversity: They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. xqysrnh All aspects of their working practices – from recruitment to promotion – are based on performance, competence, commitment and business requirements.

Disponibilidad horaria para trabajar 15 horas semanales. Turnos: 15 horas semanales, con los descansos establecidos por ley.

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Creemos en la igualdad de oportunidades y nos aseguramos de que cada candidatura sea evaluada sin distinción de raza, color, religión, sexo, origen nacional, edad, orientación sexual, identidad de género, estado de discapacidad o cualquier otra característica protegida por la ley. En coordinaci