Customer Service Agent – Portuguese, English & Spanish Electric Vehicles Project | Hybrid – Madrid
hace 4 días
Coslada
Are you fluent in Portuguese, English, and Spanish and interested in working on an innovative project related to electric vehicles? ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. At Foundever, we are looking for customer service professionals to join a long-term project providing after-sales support and advisory services for electric cars and related products. This role offers stability, a structured hybrid model, and the opportunity to work in a future-oriented automotive environment. Location: Madrid, Spain (Hortaleza area) Work model: Hybrid (after training) Working hours: Full-time – 39 hours per week Schedule: Monday to Friday, 09:00 to 19:00 Contract: Permanent contract (with a 2-month probation period) Start date: 17 June 2026 Salary: €22,500 gross per year (approximately €1,875/month, including language allowance and role-related supplements) Your role • Provide customer service, after-sales support, and advisory services, • Assist customers with inquiries related to electric vehicles and associated products and services, • Deliver high-quality, customer-focused solutions across different channels, • Represent the brand with professionalism, accuracy, and care Training details • Fully paid, on-site training, • Duration: 6 days (from 17/06 to 24/06), • Training schedule: Monday to Friday, 09:00 to 18:00, • Training locations:, • Initial training at Foundever offices (Paseo Imperial 14 – Puerta de Toledo / Pirámides), • Remaining training at the client's offices (Avenida de Burgos 114, Madrid) Work model after training • Hybrid setup once the learning curve is completed, • 2 days per week remote work, • 3 days per week on-site at the client's offices, • During training and the first weeks, full on-site presence is required What we are looking for • Fluent Portuguese, • Advanced English, • Good level of Spanish, • Strong customer orientation and communication skills, • Interest in automotive innovation and electric mobility, • Legal eligibility to work in Spain At Foundever, we invest in your professional and personal growth through a comprehensive well-being approach: Move Well, Eat Well, Live Well, and Do Well—because your experience matters as much as the one you deliver. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening. xohynlm Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.