General Manager (Castillo Hotel Son Vida)
24 hours ago
Palma
Castillo Hotel Son Vida is one of Mallorca’s most iconic luxury hotels and part of Arabella Golf Resort Mallorca. Set in the hills of Son Vida overlooking Palma and the Bay of Palma, the hotel combines a unique sense of place, history and Mediterranean character with the international standards of Marriott International. As part of The Luxury Collection, the hotel belongs to a portfolio of distinctive properties around the world, each deeply connected to its destination and offering guests authentic and memorable experiences. At Arabella Hospitality, the strength of this global brand is combined with the personality, flexibility and long-term vision of a family-owned hospitality company with deep roots in Mallorca. The General Manager holds overall responsibility for the leadership, performance and strategic direction of Castillo Hotel Son Vida. The position combines strong operational leadership with commercial and financial responsibility, ensuring exceptional guest experiences, sustainable business performance and the continued development of the hotel and its teams. As the senior leader of the property, the General Manager plays a key role in representing the hotel, The Luxury Collection and Arabella Hospitality, building strong relationships with guests, associates, business partners and relevant stakeholders. • Provide overall leadership and strategic direction for the hotel., • Drive operational, financial and commercial performance, ensuring achievement of budgeted results and long-term business objectives., • Lead, develop and support the Executive Committee and department heads, creating a culture of accountability, collaboration and excellence., • Ensure an exceptional and highly personalised guest experience consistent with The Luxury Collection positioning and Marriott International standards., • Maintain a visible presence within the operation, building strong relationships with guests and associates., • Develop and execute the annual business plan, budget and forecasts in collaboration with the relevant teams., • Monitor financial and operational performance, identifying opportunities to increase revenue, profitability and operational efficiency., • Work closely with Sales & Marketing and Revenue Management to strengthen the hotel's market positioning and commercial performance., • Champion talent development, succession planning, associate engagement and retention., • Ensure compliance with Marriott brand standards, Arabella Hospitality policies and all applicable legal and regulatory requirements., • Build and maintain strong relationships with key clients, partners, institutions and relevant stakeholders., • Build and maintain a close, transparent and collaborative relationship with hotel ownership, ensuring regular communication and alignment on business performance, strategic priorities and the development of the property., • Work closely with the Area Commercial organization, ensuring strong alignment between the hotel’s strategy and wider Sales, Marketing and Revenue Management initiatives., • Protect and enhance the reputation, positioning and long-term value of Castillo Hotel Son Vida. The successful candidate will be an experienced luxury hospitality executive with a strong track record in hotel leadership and a deep understanding of both the operational and commercial dimensions of the business. A visible and hands‑on leadership style is essential, together with the ability to develop strong teams, build trusted relationships with ownership and key stakeholders, and maintain the attention to detail expected within a luxury environment. The position requires a leader capable of balancing the heritage and individual character of an iconic property with evolving guest expectations, business performance and the standards of an international luxury brand. Please note that candidates must already have the legal right to work in Spain. • Significant experience in senior hotel leadership positions, including previous experience as General Manager or in a comparable executive role., • Strong background within luxury hospitality., • Experience within Marriott International, The Luxury Collection or another leading international luxury hotel brand will be highly valued., • Proven experience managing complex hotel operations and multidisciplinary leadership teams., • Strong track record in financial performance, budgeting, forecasting and commercial strategy., • Experience within resort, destination or iconic heritage properties will be considered an advantage., • Proven experience working directly with hotel ownership, ideally in an environment where ownership maintains a close and regular presence at the property., • Experience working within an area or regional commercial structure, collaborating closely with Sales, Marketing and Revenue Management teams., • Strategic leadership and strong business acumen., • Inspirational and visible people leadership., • Strong financial and commercial understanding., • Excellent communication and stakeholder management skills., • High level of guest orientation and attention to detail., • Ability to develop and retain high-performing leadership teams., • Sound decision-making and the ability to manage complexity., • Strong understanding of luxury hospitality and evolving guest expectations., • Fluent English and Spanish., • A senior leadership position at one of Mallorca’s most iconic luxury hotels., • The opportunity to lead a property within The Luxury Collection, Marriott International, and Arabella Hospitality., • A key role with significant influence on the future development and positioning of Castillo Hotel Son Vida., • An international environment combined with the long-term vision of a family-owned hospitality group. Attractive executive conditions and benefits according #J-18808-Ljbffr
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