Senior AI Product Manager
4 days ago
Paris
About Mirakl: Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. In July 2025, Mirakl launched Mirakl Nexus, the first neutral infrastructure designed for agentic commerce. Built on Mirakl’s 13 years of expertise and innovation, and powered by an ecosystem of more than 100,000 sellers, Mirakl Nexus connects merchants and AI agents to automate product discovery, payments, and after-sales service. For more information: ___. → Our teams work together daily to develop the roadmap for our SaaS solutions while addressing the issues faced by our customers and users, tackling a range of challenges related to new features, scalability, security, and usability. Mirakl in Numbers: • 🗓️ Founded in 2012 | Member of French Tech Next40, • 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo, • 🇫🇷 350+ Mirakl Tech teams members mainly based in France, • ⚙️ 5 Saas Solutions, • 💰 Series E funding: $555M | Valuation: $3.5B+ Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success 🏆 Get Things Done: We prioritize action and efficiency for impactful results 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture 🤝 Satisfy & Empower Clients: We're committed to our clients' success Senior AI Product Manager – Nexus Shopping Agent At Mirakl, we are building the future of commerce through an Agentic Commerce OS, where intelligent agents can search, reason, negotiate, and execute buying tasks across global e-commerce environments. The Nexus Shopping Agent is our Shopper-facing agent, helping shoppers find the right products, compare options, and complete complex purchases through natural language, voice or images. We’re hiring a Senior AI Product Manager to lead the strategy and execution of the Nexus Shopping Agent across shopping, ads, and after-sales flows. You will work at the intersection of LLMs, retrieval systems, product data, multimodal AI, and e-commerce UX, ensuring the agent delivers accurate, trustworthy, high-impact shopper experiences across the full lifecycle. This is a hands-on role within the Nexus Product Team, focused on shaping the agent’s intelligence, behaviors, integrations, and front-/back-end capabilities. What you will do • Design end-to-end agent experiences across shopping, ads & after-sales, • Understand B2C/B2B user needs across search, discovery, comparison, sponsored content, and post-purchase support, • Define agent reasoning, conversational flows, and multimodal interactions for the full buyer journey, • Own the roadmap & deliver AI-powered product features, • Lead the roadmap for the Nexus Shopping Agent across shopping, ads, and after-sales, • Write clear specs (prompts, retrieval logic, APIs, UI flows) and drive execution with engineering, AI research & data science, • Shape and improve the agentic architecture, • Define how the agent uses LLMs, structured product data, sponsored listings, and e-commerce rules, • Contribute to retrieval/ranking pipelines and integrate core workflows (carting, eligibility, returns, order queries), • Build dashboards, monitoring & feedback systems, • Deliver customer-facing dashboards and configuration UI to visualize, tune, and monitor agent behavior, • Implement evaluation frameworks, quality monitoring, and feedback loops, • Drive adoption & cross-functional collaboration, • Partner with PMM, CS & SE to create demos, training, and onboarding for customers adopting agentic experiences, • Collaborate across Nexus, Search, Catalog Transformer, Connect, Ads & After-Sales teams, • 5+ years of Product Management experience in AI products, • Strong understanding of LLMs, RAG, prompting, structured reasoning, and retrieval systems, • Experience with AI/ML teams on model evaluation, tuning, and reliability monitoring, • Strong familiarity with e-commerce, shopping flows, ads systems, or after-sales workflows, • Comfortable writing specs for AI logic, conversational flows, ranking rules, APIs, data pipelines, and front-end configuration tools, • Analytical, experimentation-driven mindset Paris, Bordeaux, or Remote (France) Interview Process • A 40-minute call with one of our Tech Recruiters to discuss your background, expectations, and what Mirakl can offer, • A 30-minute interview with Anne-Claire, our Chief Data & AI Officer, to dive into your vision and alignment with our AI strategy, • A one-hour technical interview with our Data Science Manager to assess your expertise and how your skills can accelerate our AI initiatives We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our ___.