EV Charging Product Technical Manager
3 days ago
Paris
Product & Technical Specialist – EV Charging (AC Charging) Salary €65,000 - €90,000 + Package + Benefits Location: France (Hybrid/Remote with Travel as Required) * Must be based in Paris * About the Role We are seeking an experienced and customer-focused Product & Technical Specialist – EV Charging to support the growth of our electric vehicle charging solutions business across France. This role combines technical expertise, customer engagement, and project delivery, acting as a key link between sales, engineering, project management, and customer support teams. The successful candidate will play a critical role throughout the customer lifecycle, providing technical support during pre-sales activities, leading technical aspects of project implementation, and ensuring excellent after-sales support. This position requires strong hands-on experience with EV charging technologies, charging infrastructure deployment, and troubleshooting. Key Responsibilities Pre-Sales Support • Provide technical expertise to support the sales team during customer engagements., • Conduct product demonstrations, technical presentations, and solution workshops., • Analyse customer requirements and develop tailored EV charging solutions., • Prepare technical proposals, specifications, and tender responses., • Support site assessments and feasibility studies. Project Implementation • Collaborate with customers, installers, and project teams to ensure successful deployment of EV charging infrastructure., • Support commissioning, configuration, testing, and validation of charging systems., • Coordinate technical activities during project delivery and ensure compliance with applicable standards and regulations., • Provide technical guidance to installation partners and contractors., • Assist in resolving technical issues during implementation. After-Sales Support • Deliver advanced technical support for customers, partners, and internal teams., • Diagnose and troubleshoot hardware, software, networking, and charging-related issues., • Support warranty claims, maintenance activities, and product updates., • Develop technical documentation, user guides, and knowledge base materials., • Conduct customer and partner training sessions. Required Qualifications & Experience • Minimum 3–5 years of experience within the EV charging, e-mobility, electrical infrastructure, or energy sector., • Proven experience supporting pre-sales, project implementation, and after-sales activities., • Strong hands-on experience with AC charging systems., • Solid understanding of EV charging standards and protocols,, • Experience with commissioning, troubleshooting, and maintenance of EV charging equipment., • Knowledge of electrical systems, networking, and communication protocols., • Ability to interpret technical drawings, electrical schematics, and specifications., • Excellent customer-facing and communication skills. Preferred Qualifications • Experience working with charge point operators (CPOs), e-mobility service providers (eMSPs), utilities, or EV charging manufacturers., • Familiarity with load management, smart charging, and energy management systems., • Project management experience in technical deployment environments., • Technical certifications related to EV charging, electrical systems, or renewable energy. Languages • Fluent French (written and spoken)., • Professional English (written and spoken).