164 Best Service à la clientèle Jobs in Sceaux (November 2025)

GTT

Account Manager

3 days ago

Paris

Position Title: Account Manager (Enterprise) Location: Paris, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, visit ___. Role Summary: At GTT, our Account Managers are more than just relationship builders, they’re strategic partners and growth drivers. As an Account Manager, you’ll be responsible for deepening relationships within our existing client base, uncovering new opportunities, and delivering tailored solutions that solve real business challenges. You’ll combine commercial acumen with consultative selling to position GTT’s full suite of connectivity and networking services. From identifying pain points to closing deals, you’ll play a key role in driving revenue, customer satisfaction, and long-term loyalty. Key Responsibilities: • Develop and expand relationships within existing accounts, identifying new opportunities and understanding customer pain points., • Sell GTT’s full portfolio of services, including SD-WAN, MPLS, Internet, and other connectivity solutions across the market., • Profile key customers and target organizations with international footprints and complex decision-making structures., • Build and manage a robust pipeline through proactive outreach, marketing collaboration, and re-engagement of past and current customers., • Present GTT solutions with clarity and confidence to both technical and non-technical stakeholders., • Drive opportunities from initial discovery through to successful close, ensuring alignment with customer needs and business goals., • Collaborate with internal teams to ensure smooth delivery and ongoing customer satisfaction. Required Qualifications: • 5–10+ years of enterprise sales experience, ideally in telecom, networking, cloud, or IT services., • Proven ability to engage and influence C-level executives., • Strong understanding of sales methodologies (e.g., SPIN Selling, Miller Heiman)., • Commercially driven with a consultative approach to selling., • Comfortable discussing technical solutions and translating them into business value., • Ambitious, competitive, and motivated by success., • Excellent communication and presentation skills. Desirable Traits: • A passion for sales and a genuine interest in solving customer challenges., • Entrepreneurial mindset with the ability to build a pipeline., • Collaborative and team-oriented, with a sense of fun and energy., • Familiarity with CRM tools and sales enablement platforms. Why Join GTT? GTT connects people across the globe through high-performance network services. We’re committed to delivering simplicity, speed, and agility to our customers and we’re just as committed to supporting our sales professionals with the tools, training, and culture they need to thrive. Core Competencies • Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations., • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors., • Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner., • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations., • Networking: Understanding of the business value of creating mutually beneficial relationships with individuals outside of incumbent's own organization and ability to generate productive relationships with internal and external partners that improve access to resources and expertise., • Enterprise Sales: Knowledge of various sales strategies and solutions used to execute and fulfil a sales plan; ability to sell a hospitality organization's brand, products, and services through multiple and diverse avenues, • Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs., • Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies • Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented., • Customer First (Customer Facing) : Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level., • Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

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