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  • Customer Care Advisor
    Customer Care Advisor
    4 days ago
    Part-time
    London

    We are seeking a compassionate and dedicated Customer Care Adviser to join our dynamic team on a part-time basis. In this role, you will provide exceptional support to our clients by engaging in friendly conversations, offering reassurance, and delivering outstanding customer service. This position is particularly suited for individuals who are returning to the workforce, seeking to reduce their hours, or those who are retired and want to remain active and involved in the community. Key Responsibilities: • Serve as the primary point of contact for our clients, providing friendly and reassuring conversations to enhance their experience., • Deliver high-quality customer care by actively listening to client needs and responding with empathy and understanding., • Build and maintain positive relationships with clients to foster trust and loyalty., • Collaborate with team members to ensure a consistent and seamless customer experience., • Proactively identify customer concerns and work towards effective resolutions. Required Skills and Qualifications: • Excellent communication and interpersonal skills, with the ability to engage with a diverse clientele., • Demonstrable patience, empathy, and a caring nature when interacting with clients., • Enjoyment of conversation and a genuine enthusiasm for building lasting relationships., • A dependable and friendly approach, ensuring clients feel valued and understood., • Previous experience in customer service is advantageous but not essential; we welcome enthusiastic individuals eager to make a positive impact. If you have a passion for helping others and a desire to brighten someone's day through conversation and support, we would love to hear from you. We aim for an immediate start date for the successful candidate.

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  • Financial Accounts Manager
    Financial Accounts Manager
    4 days ago
    £34800–£41700 yearly
    Full-time
    Harlington

    As a Financial Accounts Manager, you will oversee the financial operations of our construction projects, ensuring accurate financial reporting and compliance with industry standards. Your responsibilities will include managing budgets, preparing financial statements, and analyzing financial data to support decision-making processes. You will collaborate with project managers and other departments to ensure financial efficiency and transparency. Key Responsibilities: • Oversee and manage the financial operations of construction and renovation projects., • Develop and maintain budgets, ensuring all financial activities align with company goals., • Prepare and analyze financial statements, identifying trends and areas for improvement., • Ensure compliance with financial regulations and industry standards., • Collaborate with project managers to provide financial insights and support project planning., • Monitor cash flow and forecast future financial trends to assist with strategic planning., • Conduct financial risk assessments and implement appropriate mitigation strategies. Skills & Qualifications: • Proven experience in financial management within the construction industry., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal abilities., • Proficiency in financial software and Microsoft Office Suite., • Detail-oriented with a strong focus on accuracy and compliance., • Ability to work independently and within a team environment. Join our team to contribute to the financial success and operational excellence of our construction projects.

    No experience
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  • Customer Service Assistant
    Customer Service Assistant
    1 month ago
    £21000–£23000 yearly
    Full-time
    London

    Role Title: Customer Services & Design Assistant Location: Planet Neon Role Overview Planet Neon is looking for a friendly, enthusiastic, and adaptable individual to join our team as a Customer Services & Design Assistant. This role combines day-to-day customer support with creative design responsibilities. You don’t need to be an expert in design software yet — full training will be provided in VCarve so you can develop the skills needed to prepare design files for neon signage. What matters most is a willingness to learn, work as part of a team, and bring a positive attitude to everything you do. Key Responsibilities Customer Service • Answer customer enquiries via phone, email, and in-person., • Provide information on products, prices, and lead times., • Process orders from enquiry to completion., • Deal with any issues or complaints in a helpful and professional manner., • Build and maintain good relationships with customers. Design & Technical • Learn how to use VCarve software to prepare design layouts., • Turn customer ideas into accurate, production-ready designs (with training and support)., • Work closely with the production team to ensure designs are practical and achievable., • Keep design records and files organised. General Support • Assist with admin tasks including updating systems, scheduling, and invoices., • Support colleagues across the business when needed. Skills & Experience Required • Previous experience in customer service (preferred but not essential)., • Good communication skills, both written and verbal., • Basic IT skills (Microsoft Office, email, etc.)., • Willingness to learn VCarve software and other design tools (training provided)., • Eye for detail with a creative mindset., • Strong teamwork skills and the ability to pitch in where needed. Personal Attributes • Enthusiastic, eager to learn, and open to training., • Friendly, approachable, and customer-focused., • Team player who enjoys working with others to get the job done., • Positive attitude and energy, even when things get busy. Benefits Full training in VCarve design software and neon production. Career development opportunities in both customer service and design. A creative, supportive, and team-focused work environment. Staff discounts on products.

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  • Reservations Manager
    Reservations Manager
    1 month ago
    £12–£15 hourly
    Part-time
    London

    Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: • Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service., • Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality., • Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests., • Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone., • Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally., • Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: • A passion for hospitality and guest satisfaction., • Previous experience in reservations or front-of-house roles., • Outstanding communication and interpersonal skills, with a warm and professional demeanour., • Strong organisational skills and attention to detail., • Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!

    Immediate start!
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