We are looking for a talented and passionate Membership Assistant to join our growing team at Work.life. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make our coworking spaces a place where our members love to work, giving them everything they need to run their businesses smoothly.
This role will be the voice of Work.Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow.
Your day to day
* Ensure the space runs smoothly and is fully operational
* Answering general phone & member enquiries
* Answering general member enquiries
* Monitor supplies, including office materials, cleaning equipment and member supplies
* Assist the Membership Manager with events, from concept development, communication to hosting events
* Build connections for our members through events, introductions and networking
* Develop Work.Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in!
* Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers
* Handling relevant data processing and administration
* Supporting the administration and organisation of member events, meeting room & event space bookings
* Work directly with management on any issues to ensure the highest level of member experience and satisfaction
* You're a driven, passionate and, most importantly, outgoing person
* You'll have excellent communication skills and enjoy being around people - this is a social role
* You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisation skills
* You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus
- 08.30 - 17.30
- from £23,500 yearly
- £75/month for mental&physical wellbeing & £25/month Team Joy budget
- Starting time
- Immediate start!
Coworking & Hospitality • 51-250 Employees
Hiring with us since April, 2022
At Work.Life, our mission is to make teams happier. That’s why we build intelligently designed, purposefully small workspaces where our people feel valued, supported, and inspired to perform at their best.