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Customer Services Executive, London, £27,000 + Bonus, Hybrid-Working, Mortgage Brokerage, Immediate Start! Our client, a well-established, growing Independent Mortgage Brokerage based in Central London, are looking to recruit a fun, sociable Customer Services Executive to join their sociable team. Working on a hybrid basis (3 days in the office / 2 days working from home), this is an incredible opportunity for the perfect candidate! Our client have been established for just over 20 years and have grown to close to 70 FTE, with a further 150+ freelance employees. Due to their growth and consistent success, they are now actively seeking the perfect candidate to join their Client Services department. In a nutshell, your responsibilities will include: • Liaising with customers over the phone and email (50+ calls a day), • Ensuring all customers are satisfied with the services provided by the company, • Promoting different services that could be of interest to the customer (no push for sales, just introducing products!), • Booking in appointments for Advisors to explain additional products in more detail, should the customer(s) be interested, • Logging all customer interaction(s) on company CRM, • Minimum of 1 year's experience within a Customer Services capacity, • Proficient in all Microsoft Office programs (Word/Excel/PowerPoint/Outlook), • Articulate telephone manner, • Excellent communication skills (written and verbal), • Genuine desire to progress, • Annual bonus up to £4,000 (based on individual and company performance), • Hybrid-working model (3 days in the office / 2 days working from home), • Fantastic working hours: Monday - Friday: 9.00am - 5.30pm

Strong customer service and communication skills, MS Office skills Your new company Join a leading organisation in Watford and become a key part of their customer service/ administration team. Your new role As a Customer Services Coordinator, you’ll be the friendly and efficient first point of contact for the organisation's clients. You’ll manage enquiries, process orders, and ensure customers receive fantastic service every time. Key Responsibilities: • Respond to customer enquiries via phone and email, • Process orders and coordinate deliveries, • Liaise with internal departments to resolve issues quickly, • Maintain accurate customer records, • Provide knowledgeable support for machinery and tools What you'll need to succeed • Experience in customer service or coordination roles, • Background or strong interest in construction, building, woodwork or tools, • Excellent communication and organisational skills, • Competitive salary, • Supportive team environment, • Opportunities for growth and development, • Convenient Watford location with on-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4687591

Customer Service Administrator job Richmond - product-based business - £26,000 plus bonus and commission Your new company A well-established player in the entertainment and manufacturing sector is quietly on the lookout for a talented Parts & Customer Service Administrator. With a strong reputation for innovation and a collaborative team culture, this organisation offers a dynamic environment where your skills will be valued and your growth supported. This role is a permanent position based in the heart of fashionable Richmond and is a permanent role based fully on-site, 5 days a week, Monday to Friday, with excellent opportunities for long-term development. Your new role This is a hands-on, multi-faceted role within a busy customer service department. You’ll be the go-to person for managing orders, liaising with suppliers, and supporting both internal teams and external clients. From chasing delivery dates to resolving invoice queries, your day-to-day will be varied, fast-paced, and rewarding. Key responsibilities include: • Handling inbound calls and emails, • Processing sales and purchase orders, • Sending updates and technical information to customers, • Managing pro forma invoices and chasing payments, • Coordinating with suppliers and engineers to ensure accurate parts ordering, • Generating reports and maintaining inventory records, • Strong initiative and ability to work independently, • Excellent communication and relationship-building skills, • High attention to detail and organisational prowess, • Comfortable juggling multiple tasks in a busy environment, • Quick to learn new systems and technologies, • A flexible, solutions-focused mindset, • Experience using Excel and Outlook If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4718877

Are you an ACA or ACCA qualified Audit & Accounts Manager (or an Assistant Manager looking to step up to full Manager grade) from an accountancy firm, looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new general practice role split between audit assignments (50%) and statutory accounts preparations, VAT returns, management accounts as well as advisory based... ZIPC1_UKTJ

Motorclean have an exciting opportunity for an experienced Valeting Area Manager, overseeing customer sites in our retail sector acrossSussex, Bromley, Sidcup and Croydon. Motorclean provide vehicle preparation services to a wide range of automotive businesses across the UK including car dealerships, rental companies and auction retailers. The Purpose of this role is to manage the daily operations,... ZIPC1_UKTJ

Are you an Air and Water Hygiene Engineer looking to take your career to the next level? We are recruiting for an Air and Water Hygiene expert, looking to progress into a client development and management role. You will be working for a market leader, looking to further expand their Air and Water Hygiene division with your help! This is an amazing opportunity for a specialist air and water hygiene ... ZIPC1_UKTJ

Are you an ACA or ACCA qualified Audit, Accounts & Tax Manager / General Practice Manager with strong experience of mainly audit, but also accounts and tax assignments, looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new general practice role split between audit assignments (50%) and statutory accounts preparations, tax returns as well as advisory based pr... ZIPC1_UKTJ

You’ll work directly with Google, Microsoft, and leading Online Travel Agents such as Booking. Metasearch and Online Travel Agent Executive - Holborn. Metasearch and Online Travel Agent Executive.

As the Accounts Manager, you will oversee the day‑to‑day running of the firm’s finance function within a small to medium‑sized legal practice.

Join a leading Investment Bank as a Client Onboarding & Negotiation Specialist! Job Overview: We are seeking a Client Onboarding & Negotiation Specialist to join the Global Client Documentation team. In this role, you will negotiate derivatives master agreements and collateral agreements, working closely with business stakeholders, credit officers, legal teams, and external counsel. This position requires strong communication skills, attention to detail, and the ability to manage negotiations across a wide range of counterparties. • Location: London (Hybrid - 3 days onsite), • Daily Rate: Inside IR35 (PAYE), • Contract Length: 6 months, • Negotiate master agreements including ISDA & ISDA CSA, Equity Prime Brokerage, FX Prime Brokerage, Repo, Stock Loan or Securities Lending Agreements, and OTC Clearing., • Work with a wide spectrum of counterparties such as banks, mutual funds, pension funds, hedge funds, corporates, and insurance companies., • Ensure optimal reduction of risk aligned with the bank's credit and legal standards., • Liaise extensively with clients and their legal representatives, including participating in conference calls and meetings., • Partner with business teams, credit officers, legal departments, and external counsel to move negotiations forward., • 2+ years of experience negotiating traded product master agreements in an investment bank or buy-side firm., • Strong team player with flexibility and adaptability in a fast-paced environment., • Ability to prioritise effectively and meet deadlines., • Excellent communication skills with the ability to build strong internal and external working relationships. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to £700 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, part time studies, • No call centre agent experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks Apply now and see if you qualify.

Role Purpose: A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the sales pipeline, coordinating with internal teams, and developing strategies for growth through upselling, cross-selling, and retaining existing clients. This role requires strong communication, negotiation, and strategic planning skills, along with a deep understanding of client business objectives and industry trends. Responsibilities: • Maintaining a clean and accurate, up-to-date pipeline of 200+ accounts, ensuring all customer and sales activity data is accurately entered and maintained in Salesforce., • Accurately forecasting a pipeline of renewal and expansion opportunities, working the pipeline to achieve monthly team sales targets., • Managing contract renewals and addressing concerns to reduce churn, keeping clients satisfied and loyal, • Developing and implementing strategies to increase revenue from existing accounts through upselling and cross-selling additional products or services., • Communicating to customers the value of products, building relationships, gathering feedback, and addressing customer concerns., • Liaising with customers via emails and phone calls, ensuring all communication is professional, appropriate and within the SLAs., • Creating and maintaining a territory plan and setting up account maps for any strategic accounts., • Collaborating with internal teams to execute territory and account plans and provide feedback to management on client needs and market trends., • Staying informed on product knowledge and sales skills through formal training, provided and through self-study. Skills: • Strong ability to manage multiple accounts and prioritise tasks effectively, • Excellent verbal and written communication skills for customer interactions, negotiations, and team collaboration, • Strong ability to engage customers, understand their needs, and effectively communicating our value proposition, • Proven negotiation skills to manage client expectations and company offerings, • Developed understanding of sales strategies, customer needs, and market analysis, • Ability to work effectively both independently and collaboratively within a sales team and with other departments Knowledge: • Knowledge of CRM systems, Salesforce especially useful, • Knowledge of sales methodologies, • Some knowledge of the software industry beneficial Behaviours: • Uses analytical skills to find details of existing customers and potential contacts for renewals and expansion opportunities, • Manages their full account portfolio and all opportunities with a high level of attention to detail, • Professionally and competently communicates with clients via email, calls and business reviews, • Manages a pipeline according to priorities based on close date, size of deal and customer, • Works closely within the wider Sales/Operations Team, contributing ideas and assisting other team members as appropriate, • Provides internal feedback and suggestions on sales processes and systems, • Collates trends from client feedback and escalates this internally, • Motivates and manages themself without requiring intervention from a manager

Account Manager – Integrated B2B Communications 📍 London (Hybrid) | 🕒 Full-time £40,000 - £43,000 I am delighted to be partnering with a fantastic Integrated B2B Comms Agency who are looking for an Account Manager who takes real pride in delivery! This is a hands-on role for someone who thrives on detail, momentum and execution. You’ll sit at the operational heart of client accounts, turning strategy into action and keeping multiple workstreams moving, without letting standards slip. You’ll work across integrated B2B programmes spanning earned media and owned content, supporting senior leads while owning timelines, workflows and day-to-day delivery. If you’re highly organised, deadline-driven and love being the person who makes things actually happen, this role will suit you well. What you’ll be doing: • Managing day-to-day delivery across multiple B2B client accounts, • Owning timelines, workflows and approvals, • Coordinating earned media and owned content delivery, • Maintaining high standards of quality, detail and consistency, • Supporting client communication and keeping activity on track What we’re looking for: • 3+ years’ experience in an integrated B2B comms agency, • Strong organisational skills and attention to detail, • Confident managing multiple deadlines and priorities, • Action-oriented, reliable and resilient, • Clear written and verbal communication Salary: £40,000–£43,000 + bonus Please drop me an email: !

London Account Manager - Established Drinks Wholesaler - Up £50k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favourite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Experiential Account Manager (or SAM) - London/Hybrid - AM £40k-£45k, SAM up to £55k Profiles Creative is partnering exclusively with a female-led, boutique, full-service experiential agency to find an Experiential Account Manager who thrives on delivering standout brand experiences and building strong client relationships. This agency is known for creating culturally relevant, insight-driven live experiences across brand activations, pop-ups, immersive installations and integrated campaigns (B2C & B2B) They pride themselves on collaboration, creativity and doing things differently. As Experiential Account Manager, you’ll be the key link between clients, creatives and production teams, owning projects from brief through to delivery. You’ll manage multiple experiential campaigns, ensuring they are delivered on time, on budget and to the highest creative standard. What You’ll Be Doing • Managing end-to-end experiential projects, from initial briefing through to live delivery, • Acting as the main day-to-day client contact, building trusted and long-lasting relationships, • Translating client objectives into clear creative and production briefs, • Working closely with internal teams and external suppliers to bring ideas to life, • Overseeing timelines, creative, production, delivery, budgets and staffing across live events and activations, • Supporting on pitches and proposals with strategic and creative input, • Being hands-on onsite during live experiences when required What We’re Looking For • Proven experience in an experiential or live activation agency environment, • Strong account management skills with confidence managing multiple projects, • A solid understanding of experiential production processes, • Excellent communication and client-handling skills, • Highly organised, proactive and calm under pressure, • A genuine passion for live experiences, culture and creativity Why Join? • Work with a female-led leadership team who champion collaboration and growth, • Join a boutique agency where your voice and ideas genuinely matter, • Deliver bold, creative experiential work for exciting brands, • Supportive, inclusive and people-first culture We're considering candidates around AM level as well as experienced SAM's looking for a fresh challenge. This is a small team delivering impressive work with various brands across FMCG, Retail, Tech, Finance and more. Please contact for more information

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the business. The role is based full time in a flagship London store located in Cadogan Place. This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. The Role • Act as the primary custodian of the client experience, with a focus on personalised hosting and relationship building rather than transactional selling, • Own every touchpoint around the client journey, ensuring exceptional service before, during, and after each visit, • Gather and utilise detailed client preferences to elevate experiences, including travel arrangements, personal interests, lifestyle needs, and event attendance, • Lead, manage, and develop a team of Hosts, setting clear standards for service and cultural alignment, • Coordinate and oversee temporary Host support when required, • Work closely with internal teams to ensure seamless execution of in-store and external events across categories such as ready-to-wear and leather goods, • Maintain accurate and meaningful client records, with approximately 20% of the role focused on data input and CRM hygiene, • Remain highly visible on the shop floor, engaging directly with clients and building long-term relationships Requirements • A highly client-centric professional with a natural ability to connect, host, and anticipate client needs, • A strong people manager with experience leading and motivating small teams, • A refined individual with a genuine interest in art, culture, and luxury craftsmanship, • Backgrounds from department management or client-facing leadership roles are welcomed, particularly those seeking a more experience-led direction, • Comfortable balancing human interaction with light administrative and CRM responsibilities, • Not suited to candidates from purely back-of-house or numbers-driven CRM roles, • A true people person who thrives in a customer-facing, service-led environment To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Job title: Account Manager - Digital Transformation Location: London - Hybrid (1/2 days in the Central London office) Salary: £55,000-£65,000 x2 OTE + Benefits The business is currently in hyper-growth mode having had a record year of growth 2025. They operate in a fast growing area of Digital Transformation, that has seen a huge surge in demand over the last couple years. You will be responsible for building Mid-Market to Enterprise-level relationships, delivering market leading Digital Transformation, Data/AI and Cloud services solutions, whilst owning deals end to end. This role is a 50/50 hybrid split of acquiring net-new customers and driving further expansion within key accounts. The ideal candidate will be curious by nature, a strategic hunter, and possess strong relationship-building skills. This role is very well supported. They have invested heavily over the last 12 months into SDR support, operations, delivery and pre-sales. They also have some fantastic leadership opportunities, very competitive base salary/OTE + potential share options. Ideal experience you will have: • 5+ years experience selling Digital Transformation, IT Consultancy or Cloud (AWS, Azure or Google Cloud), • A proven track record record in achieving and hitting quota, • Strong presence and ability to closely partner with multiple layers of the organization, • Strong analytical background who is driven by business/customer outcomes with a growth mindset, • Ability to adapt and plan on the fly and deliver on both the customer and organizational needs, • Strong communication (both written and oral), negotiation, and presentation skills, • Demonstrated focus on execution towards desired outcomes with a track record of success under pressure If you're interested in finding out more, please don't hesitate and apply today! Please also follow the Adhesion LinkedIn page to be kept in the loop for future Senior Sales roles!

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: The Data & AI team: The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Responsibilities: • Deliver implementation and ongoing management of the customer data platforms from various vendors., • Rapidly diagnose and understand the complexities of existing technologies, including CRM, analytics tools, marketing platforms and data warehouses., • Advise and ensure the appropriate integration strategies for clients based on their legacy technology stack., • Maintain system health, troubleshoot issues, and implement updates as needed., • Facilitate the collection, integration, and unification of customer data from multiple sources., • Ensure data accuracy, completeness, and compliance with data governance policies and regulations (e.g., GDPR, CCPA)., • Collaborate with IT and data teams to resolve data discrepancies and maintain data hygiene., • Develop and manage customer segmentation models and predictive analytics to inform marketing and sales strategies., • Partner with analytics teams to leverage advanced analytics capabilities., • Work closely with marketing teams to create personalized, data-driven campaigns., • Enable real-time customer journey orchestration/personalization through the CDP., • Monitor and optimize the effectiveness of customer engagement strategies. Collaboration and Communication: • Act as the primary liaison between stakeholders to align the CDP's capabilities with business goals on the client’s behalf, • Proactively identify and mitigate risks related to customer data management. We are looking for experience in the following skills: • Strong proficiency with customer data platforms (e.g., Segment, Treasure Data, Tealium, Salesforce CDP, Adobe Experience Platform)., • Certification in CDP technologies or related tools., • Knowledge of machine learning and predictive modelling., • Appreciation of marketing automation platforms (e.g., HubSpot, Marketo)., • Comfortable operating in matrixed organizations and comfortable being part of cross functional teams, • Strong understanding of data integration processes, APIs, and database management., • Experience with analytics tools (e.g., Google Analytics, Tableau, Power BI) and CRM systems., • Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in data governance., • Excellent problem-solving, communication, and project management skills. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Primary responsibilities: Daily Management of the Venue • Forge and maintain positive working relationships with staff across the hotel, specifically their management, sales and banqueting teams, • Promote a positive working relationship between the hotel and our HQ team., • Keep our HQ team fully informed of any developments., • Undertake training as required by the venue (eg training on their health and safety procedures), • Ensure our equipment is removed from event spaces at the end of hire and is not left out overnight (unless you have agreement and confirmation from the venue that the space will be locked an no unauthorised staff can gain access)., • Oversee the rigging within the hotel to assist the hotels in maintaining their health and safety standards., • Provide technical advice as necessary., • Supervision of the on-site venue technicians., • Dress to suitably to mirror the hotel management team (dark suit, shirt and tie, smart black shoes) at all times. Sales/Account Management • Arrange to attend all show rounds at the hotel to sell the event space, obtaining support as required., • Use your technical expertise to help clients visualise what is possible in the various event space., • Establishing and maintaining an excellent knowledge of all hire kit., • Ensuring close liaison and an excellent working relationship with all clients before, during and after the completion of events to strengthen the relationship and secure future business. • Respond to all client enquiries in a timely manner, • To ensure appropriate approval of quotations is adhered to, according to agreed protocols, • Provide copies of quotations to the relevant Banqueting Manager unless being billed directly from HQ., • Daily follow up and chasing of quotations, • Overall management of expenditure against a job to ensure that the spend is in line with how the job has been priced, • Achievement of specific targets as set and defined by the Directors, • Achieving the highest possible profit margins whilst maintaining company standards with regard to service levels and Health & Safety standards., • Maintaining an accurate and up to date record of all client communications. Using Hubspot as per company guidelines, ensuring entries are up to date., • Liaising with the warehouse regarding prep schedules for each job., • Liaising with Operations to ensure the highest level of service is received and that the job is carried out in accordance with client instructions/expectations., • Ensure all extras are charged for and confirmed with the client in writing prior to the event. If extras are ordered on the day, ensure clear sign off and authorisation from the person paying the bill as well as obtaining authorisation from the Banqueting Manager., • Entering all bookings on the database system and producing appropriate paperwork for client approval and signature, • Identifying, intercepting and resolving client concerns, • Providing on site technical support and assistance to both clients and venue technicians as and when needed.

Do you have strong London Market experience and exposure to US Casualty? Looking for a role with real ownership, flexibility, and long-term progression? We are hiring an Account Manager (US Casualty) to join a Leading Broker in London (Hybrid, 2 – 3 day) • Competitive salary + annual bonus, • Generous Pension contribution, • Hybrid & genuinely flexible working, • Private medical, life assurance (4x salary) & income protection, • Strong focus on career development, learning & progression, • Collaborative, high-performing team environment What will you do as an Account Executive US Casualty? • Support and oversee US Casualty placements across the London Market, • Prepare and maintain placement and compliance documentation, • Oversee premium processing, IBA and third-party service providers, • Own key contractual dates, subjectivities and payment warranties, • Liaise across claims, compliance, credit control and operations, • Support audit processes, KPIs and operational improvements What they’re looking for: • 5+ years’ experience in the London Market, • US Casualty exposure strongly preferred, • Strong understanding of market processes & systems, • Confident, proactive communicator who works well under pressure, • Process-driven mindset with an eye for efficiency and improvement Interested? ✔️ Confidential CV review within 24 hours ✔️ No details shared without your consent 📩 Apply with your CV today

• Programmatic Account Manager, • lndependent programmatic agency, • Hybrid working - 3 days in London office, • Salary up to £45,000 (D.O.E) Unique opportunity for experienced, client service focused Account Manager to join this growing programmatic business. THE ROLE This role will play a vital role in the team by supporting the Head of Client Service, working across omni-channel programmatic advertising campaigns for an exciting range of brands. The Client Services team is the critical link between clients and the trading team, ensuring they deliver outstanding results through collaborative, insight-driven, and performance-focused partnerships. The successful candidate will take ownership of a portfolio of high-value client relationships, acting as the strategic lead from campaign planning to post-campaign evaluation, help shape internal processes, and work closely with trading team to drive client growth and retention. About You We’re looking for a confident, commercially minded, and client-focused individual with several years experience operating in a media agency with a strong knowledge of programmatic advertising campaigns. You are someone who thrives in a fast-paced, dynamic environment and is passionate about delivering excellent results, and should be proactive, strategic, and eager to make a real impact. PACKAGE Salary depending on experience - up to £45,000 Hybrid working - 3 days/week in London office Interested? Please apply now, if you fit the above criteria. Unfortunately we are unable to consider candidates who will require sponsoring now or in the future.

Account Manager – Property Marketing Central London £30,000–£40,000 We’re working with a well-established property marketing agency in Central London that’s looking to bring in a talented Account Manager to support the delivery of creative, strategic marketing campaigns across the property and built environment sector. This role is ideal for an Account Manager who enjoys being hands-on, thrives in a fast-paced agency environment, and wants to grow their career within property marketing. You’ll work closely with senior team members to help manage client accounts, coordinate campaigns, and ensure projects run smoothly from briefing through to delivery. The role will involve: • Supporting the day-to-day management of property marketing accounts, • Acting as a key point of contact for clients on ongoing projects, • Coordinating internal teams including creative, digital and production, • Managing timelines, briefs and budgets to ensure seamless delivery, • Assisting with campaign planning across brand, digital, social and print, • Helping to maintain strong, long-term client relationships What we’re looking for: • Experience in an account management role within marketing, creative or property-related agencies, • A strong interest in property, placemaking and brand storytelling, • Excellent organisation and communication skills, • Confidence juggling multiple projects and deadlines, • A proactive, solutions-focused mindset with attention to detail Why consider this opportunity? • Central London location with flexible working options, • Salary of £30,000–£40,000 depending on experience, • Exposure to high-profile property and real estate projects, • Clear progression and development within a specialist property marketing environment, • Collaborative, creative culture with experienced industry professionals If you’re looking to deepen your experience in property marketing and take the next step in your account management career, we’d love to hear from you.

Senior Programmatic Account Manager, AdTech: Package Details: up to £55K + 10% bonus The Company: This global leader in omni-screen advertising is on a mission to transform how brands connect with audiences across TV, streaming, and digital. Born in the late 2000s from a vision to bridge the gap between TV and digital, the company has since expanded into advanced analytics, real-time audience insights, and, most recently, a cutting-edge contextual targeting platform. Their data and solutions are now trusted by top global advertisers and media agencies who want to make smarter, data-led decisions. With teams spread across multiple continents, they thrive on collaboration, innovation, and a commitment to staying ahead of the industry curve. Their culture is inclusive, ambitious, and hands-on — giving people the opportunity to work on meaningful projects that drive the future of advertising. The role: They’re looking for an ambitious Senior Programmatic Account Manager to join the commercial team in London. This is a role for someone who’s as comfortable talking strategy with agencies and advertisers as they are troubleshooting campaigns and optimising delivery. You’ll act as a trusted partner to clients across EMEA, helping them get the most out of the platform. That means owning onboarding, running training sessions, building custom audience segments, analysing campaign data, and providing hands-on support when needed. You’ll be the go-to advisor for programmatic strategy — educating clients, spotting growth opportunities, and making sure they get measurable value from every campaign. To thrive, you’ll need: • 4+ years’ experience in account management, programmatic trading, or AdTech customer success, • Hands-on knowledge of DSPs, SSPs, and campaign optimisation, • Strong communication skills to explain complex technical ideas simply, • A proactive, solution-oriented mindset, with the confidence to lead client conversations, • (Bonus: German speaking skills) This is your chance to join a high-growth, global company with a unique product set — one that’s redefining how TV and digital come together. 📩 Sound like you? Apply now and let’s talk.

French Speaking Account Manager £40,000 plus 67% commission, medical, dental and more Office based, Central London We are a global leader specialising in hardware and software solutions which are used in industry sectors including retail, transportation and logistics, manufacturing, healthcare and more. We are now growing our Inside Sales team in Central London and are recruiting for a French speaking colleague to take on the role of French Speaking Account Manager. You will be responsible for named customer accounts and quota ownership and be involved in prospecting, managing the end-to-end sales cycle and closing business from our Regional Inside Sales Hub. This role will include dedicated engagement with customers via phone, email or other virtual channels in order to manage customer accounts and relationships across customer personas. This is an office based role all 5 days a week. We can offer an attractive package including base salary of £40,000, generous commission scheme, reward and recognition scheme and more. We invite applications from fluent French speakers with the following attributes: • Ability to develop new business and manage named accounts, • 2 years experience in B2B sales, • Fluent in French - is a must, • Experience with working towards set quota, • Strong communication skills and determination to acquire and win new business opportunities

Cyber Security Account Manager Up to £70,000 base + Double OTE Hybrid (London / South East) | Cyber Security Services (MSSP) If you’re a cyber Account Manager who enjoys growing relationships, not just managing renewals, and wants ownership that goes beyond a traditional “farmer” role, this one’s worth a look. I’m hiring for a high-growth, PE-backed cyber security services provider (MSSP) with a clear remit: own and grow customer relationships, expand service adoption, and convert partner-, vendor-, and marketing-led new opportunities through a consultative, solutions-led sales approach. This is an Account Manager role with genuine responsibility, blending account growth, expansion, and structured net-new opportunity conversion within an award-winning Microsoft and cyber-focused MSSP. The role You’ll take ownership of a portfolio of customers, responsible for retention, expansion, and long-term value creation, while also nurturing new opportunities introduced through partners, vendors, and inbound marketing. This is not a pure renewals role. You’ll be trusted to build account plans, identify new use cases, expand service adoption, and develop relationships across multiple stakeholders, as well as progress warm new-logo opportunities through to first sale. Key responsibilities (what you’ll actually do) Account ownership and growth • Own and develop a portfolio of enterprise and mid-market customers, • Land and expand accounts by converting initial engagements into multi-service, long-term relationships, • Build and execute account plans focused on retention, upsell, and cross-sell, • Grow ACV through renewals, service expansion, and deeper stakeholder engagement Consultative cyber security sales • Sell across a blended cyber security portfolio, including managed security services and professional services, • Lead outcome-focused conversations with senior stakeholders, • Position cyber solutions in the context of business risk, compliance, and resilience, • Act as a trusted commercial partner rather than a transactional seller Net-new opportunity nurturing • Progress warm new-logo opportunities generated via partners, vendors, and marketing, • Qualify, scope, and convert inbound opportunities through structured discovery, • Build early-stage relationships and take ownership through to first win Partner, vendor and internal collaboration • Work closely with Microsoft and cyber vendors, channel partners, and MSP relationships, • Collaborate with marketing, pre-sales, and delivery teams to progress opportunities, • Ensure opportunities are well qualified, commercially sound, and deliverable What they’re looking for • 3 to 6+ years’ experience in cyber security and/or Microsoft security sales or account management, • Proven experience managing and growing customer accounts within an MSSP, Microsoft Partner, or managed services environment, • Comfortable balancing account growth with partner-led and inbound new opportunity conversion, roughly 50/50, • Strong understanding of sales discipline, qualification, and forecasting, • Confident communicator with strong relationship-building skills Cyber security sales experience would be a nice to have, including: • Managed security services such as MDR and XDR, • Threat detection and response, • Identity and Access Management (IAM), • Data governance and data security, • Ability to position solutions against business risk and measurable outcomes Practical requirements • Able to travel to London and/or Maidenhead HQ 3 to 4 times per month, • Comfortable working in a hybrid, relationship-led sales environment Sound like your next Account Manager role? Apply directly or contact Oli Ridley via LinkedIn for a confidential conversation.

We are recruiting for a proactive and driven Account Manager to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sale events for a large number of luxury retail brands. You will be responsible for overseeing the full organisation of our private sales events - everything from planning and operational management to delivering post-event reports for our partner brands. As a true brand ambassador you will act as the key point of contact for our brand partners and internal teams, ensuring that every event exceeds expectations in both revenue and customer satisfaction. KEY RESPONSIBILITIES Event Planning in Collaboration with Partner Brands: • Develop tailored marketing for event invitations based on customer segmentation, • Analyse the product offer to optimise its appeal, • Review pricing strategies and product segmentation, • Plan event layouts and merchandising strategies, • Set sales objectives (e.g. conversion rates and revenue) in alignment with senior management, • Brief the sales team to ensure clarity and alignment Event Management and Performance Monitoring: • Oversee the event’s execution (layout, merchandising, staff readiness, etc.), • Monitor key performance indicators (KPIs) such as revenue, visitor numbers, average spend, sell-through rates, and margins, • Adjust strategies in real-time, collaborating with the brand to address performance gaps, • Implement marketing tactics to boost conversion rates and revenue during the event, • Provide daily updates and performance reports to the brand Post-Event Reporting and Analysis: • Compile and share detailed sales statistics with the brand, • Prepare a full profit-and-loss report for the event, • Deliver a comprehensive marketing review, highlighting successes and areas for improvement, • Suggest strategies for future events, including formats, dates, venues, and commission rates WHO ARE YOU/QALIFICATIONS AND SKILLS NEEDED • At least 3 years of professional experience in purchasing, merchandising, or collection management, • Strong knowledge of the fashion and luxury industries, with a keen eye for products and trends, • Proven experience in purchasing and B2B client management, • Familiarity with retail and event planning, • Ability to handle the fast-paced nature of live events, • Skilled in managing profit-and-loss accounts, • Proactive, entrepreneurial mindset with strong problem-solving abilities, • Detail-oriented, highly organised, and focused on excellence, • Strong communication and interpersonal skills at all levels, • Results-driven with a collaborative, positive attitude, • Charismatic, approachable, and motivational for team. The company are offering a competitive salary + bonus opportunities and great benefits.

We are recruiting on behalf of a Healthcare PR/Comms agency for an Account Manager to join their lovely, close-knit team. The Successful Candidate • MUST have like for like Healthcare PR/ Med Comms experience. The Role • You would drive end to end project delivery and campaigns and have a lot of client ownership., • They would encourage you to get involved with tactical account planning and campaign strategy development., • Campaigns are varied across full comms and could include; digital comms and social media, media campaigns, disease awareness, patient engagement materials and patient outreach material, policy and advocacy comms, clinical data content, employee engagement and internal comms, unbranded messaging, etc. The Company • A lovely agency, very close knit and sociable culture., • They have grown as an agency team by focusing on internal training and development and would offer you a specific career plan to help you keep developing internally, • They work in partnership with clients to drive tailored and effective integrated comms tactics and campaigns,, • They look to turn science into powerful stories to create memorable campaigns The Package The salary can be flexible as based on experience and they offer full benefits on top (happy to discuss further).

Job Title: Senior Venue Account Manager (AV Services) Location: London, UK Salary: £42,500 - £47,500 (dependent on experience) Package: Up to £55,000 with commission and bonus Job Type: Full-time, Permanent Our client is a leading provider of innovative technical production and AV solutions for the corporate events industry. They deliver exceptional event experiences across Europe, with a dedicated team offering cutting-edge services for corporate conferences, gala dinners, sporting events, and more. They are committed to delivering high-quality AV services that exceed expectations, ensuring every project resonates with the brand and engages audiences effectively. Job Role They are seeking an experienced and dynamic Senior Venue Account Manager (AV Services) to join our team. You will play a key role in managing a talented AV team at a brand-new, state-of-the-art convention centre opening in 2026. The venue features advanced AV technology, including large-format LED screens, and offers a variety of spaces to accommodate a wide range of events. As the Senior Venue Account Manager, you will be responsible for overseeing the on-site AV team, ensuring resources are optimised, and working closely with the venue’s sales and events teams to deliver outstanding technical solutions for clients. The role requires a balance of strong leadership skills, technical expertise, and the ability to build and maintain lasting client relationships. Key Responsibilities • Team Management: Lead and manage the on-site AV team, ensuring effective resource allocation and coordination with the venue’s sales team., • Client Consultation: Assist the venue’s events team by providing expert AV advice, participating in client show rounds, and offering creative solutions to enhance events., • Proposal Development: Work with the events team to develop and produce quotations and proposals tailored to clients’ needs., • Resource Management: Collaborate with the in-house team to ensure the right AV resources are identified, booked, and prepared for each event., • Relationship Building: Build and maintain strong relationships with the venue’s events team and other key personnel, ensuring seamless communication and collaboration. What We’re Looking For We are looking for a proactive, self-motivated professional with a proven track record in AV account management or as a Venue AV Manager. You should be capable of offering creative, client-focused solutions and managing teams effectively. Key qualifications include: • Experience: Proven experience as a live events AV Account Manager, Venue AV Manager, or in a similar role, with a solid understanding of corporate events., • Technical Expertise: Previous experience as an AV technician is essential, whether in a venue, as part of an AV events company, or as a freelance technician., • Sales Drive: Strong sales instincts and the ability to identify opportunities to expand client relationships and deliver comprehensive AV solutions., • Skills: Exceptional organisational and communication skills, both written and verbal. A strong command of Microsoft Office (Word, Excel, PowerPoint) is required., • Generous Commission & Bonus Scheme, • Private Medical Insurance, • Electric Vehicle Car Scheme, • Buy/Sell Holiday Scheme, • Enhanced Maternity/Paternity Leave, • Season Ticket Loans & Free Railcard, • Flexible Working Hours (subject to role requirements), • Training & Development Opportunities, • Bike2Work Scheme

Our client is one of the most prestigious brands in the world, and one of the most prestigious clients within Publicis. They are a genuinely unique business: structured as a charitable foundation with no shareholders to answer to, and with products in such high demand that they consistently sell every item every year, many with long waiting lists The Role 3 Month Contract £350 - £400 per day Inside IR35 Must be able to attend TVC offices, White City The Programmatic Manager is responsible for all aspects of programmatic campaign implementation and will be hands-on activating campaigns across DV360, TTD and/or Amazon. About You • Extensive Programmatic experience, • Set Up, trafficking and activating Programmatic campaigns in a similar agency environment desirable, • Strong attention to detail, • Proven DSP experience such as DV360, TTD and/or Amazon Please share your full CV if your immediately available for a new contract opportunity!

Account Manager – Medical Communications UK (Hybrid working) London £40,000 - £46,000 + benefits I’m working with an established, global healthcare communications group made up of multiple specialist businesses supporting pharmaceutical and biotech clients across the full product life-cycle. The agency is known for its strategic thinking and collaborative culture and are Certified Great Place to Work® The Opportunity They are now looking for an experienced Account Manager to take a leading role across key client accounts. This is a hands-on, client services role with responsibility for team leadership, financial and project management, and organic account growth, working closely with senior stakeholders internally and externally. Key Responsibilities • Lead and motivate account teams to deliver high-quality medical communications projects on time, to budget and to client satisfaction, • Act as the primary client contact, building strong, long-term relationships and providing a trusted commercial perspective, • Drive organic growth aligned to client strategies and objectives, • Interpret and challenge client briefs, translating them into clear, actionable internal direction, • Oversee resourcing, team performance and delivery across assigned accounts, • Contribute to account planning, forecasting and KPI tracking, • Lead or support RFIs/RFPs and pitch activity as required, • Manage project finances end-to-end, including SOW review, budget tracking, reconciliation, invoicing and aged debt monitoring, • Identify opportunities for growth and proactively address risks or limitations, • Confidently communicate across the organisation, including up-managing to senior leadership and mentoring junior team members About You • 4+ years’ experience within medical communications, • Must have on-site experience, • Strong understanding of the pharmaceutical product life-cycle and medcomms deliverables, • Excellent project and financial management skills with strong commercial acumen, • Strategic thinker with a proactive, solutions-focused mindset, • Meticulous attention to detail, • Comfortable working autonomously while thriving in a collaborative team environment What’s on Offer • Competitive salary aligned to experience, • 25 days’ holiday + bank holidays + winter shutdown + holiday purchase scheme, • Enhanced sick, compassionate, maternity, paternity and adoption leave, • Private medical insurance, • Life insurance and critical illness cover, • Health cash plan or well-being allowance, • International Employee Assistance Programme, • Paid volunteer day

Role Overview Are you passionate about building lasting relationships and driving member engagement? As Manager, Member Success, you’ll be the trusted advisor and champion for Mayfair members, leading day-to-day operations with a focus on member interaction and ensuring every member experiences the full value of our program. You’ll play a vital role in retention, growth, and program adoption, while actively showcasing the impact and benefits of Mayfair’s offerings. This position in on-site at Mayfair's Office on Maddox Street. Key Responsibilities Relationship Building & Value Delivery • Serve as the primary relationship lead and London-based representative for Mayfair member real estate companies/estate agencies, fostering trust and partnership., • Conduct regular check-ins and quarterly business reviews (QBRs) to understand member needs, celebrate achievements, and co-create strategic marketing plans for success., • Proactively identify opportunities to showcase the value of Mayfair programs, sharing best practices and success stories that inspire engagement., • Act as a strategic advisor, helping members navigate challenges and maximize their experience., • Encourage wider network collaboration by facilitating member-to-member and client introductions., • Drive ARPA (Average Revenue Per Account) growth by promoting relevant programs (syndication, marketing, events, new development marketing) and facilitating upsell/cross-sell opportunities., • Monitor renewal likelihood, developing personalized engagement and mitigation plans., • Champion member retention through thoughtful outreach, executive escalations, and continuous improvement., • Oversee seamless onboarding and offboarding, ensuring every member feels welcomed and supported throughout the relationship., • Develop and deliver adoption playbooks for key services, making it easy for members to leverage listing syndication, PR/comms, and marketing assets., • Collaborate with Communications/Marketing to create compelling case studies, PR opportunities, and member spotlights., • Create topics and present engaging virtual presentations and panel discussions between members and industry vendors with regular webinars, encouraging member attendance., • Work with Office Manager to coordinate gallery displays, developer showcases, and member events, ensuring high-impact experiences and meaningful connections., • Maintain CRM hygiene and accurate portfolio dashboards, supporting data-driven decision-making and tool-adoption tracking., • Create and standardize SOPs, templates, and member communications for consistency and quality., • Partner with global teams to share Mayfair insights and contribute to strategic planning., • Facilitate smooth handoffs from Growth to program owners, supporting member journeys across Leading Real Estate Companies of the World® group of companies. What Success Looks Like • High member retention rates and consistent growth in average revenue per account (ARPA) across the Mayfair portfolio., • Increased adoption of priority programs., • Reduced onboarding time for new affiliates., • Accurate forecasting for renewals and expansions, with complete and reliable CRM/TEAMS data., • Strong executive satisfaction, reflected in member feedback, survey scores and the effectiveness of QBRs. Who You Are • Experienced Relationship Builder: 5+ years in Member/Customer Success, Partner Management, or Account Management (real estate or premium network experience highly preferred)., • Results-Oriented: Proven track record in retention, expansion, and executive-level engagement., • Operationally Excellent: Skilled in CRM discipline (HubSpot), renewal tracking, SOPs, and data accuracy., • Exceptional Communicator: Native-level English (additional languages a plus), with outstanding written and verbal skills., • Event & Program Coordinator: Comfortable partnering with marketing/PR and managing events that drive engagement., • Collaborative Leader: Able to influence across global, cross-brand teams without direct authority. About Mayfair Office and Mayfair International Mayfair Office is a premier network of independent luxury real estate companies across the U.K., representing top real estate firms across England, Scotland, Wales, and Ireland, with a global footprint through the Mayfair International network that includes North America, Central America, Africa and Europe. Mayfair members benefit from a prestigious London office and real estate gallery in the heart of Mayfair, events, branding support, and marketing resources designed to elevate their success. Mayfair is part of Leading Real Estate Companies of the World® group of companies.

Our client, is a well-established, market leading and Global Lloyd's Broker, who are renowned for being a key player within the London Market Insurance. Due to recent successes, their US Casualty Division are now actively seeking a Technical Account Manager, who will deliver an efficient, end-to-end operational service to Clients and Brokers, inclusive of broker support activities, third-party service providers, and core middle-office function This exciting opportunity includes an attractive salary, bonuses, benefits and a generous, flexible hybrid working pattern to offer you great work life balance. Role Responsibilities • The preparation of key, timely compliant market documentation (MRC Slips, Endorsements and EOC's), • Working collaboratively with Brokers and providing full Broker Support duties, • Assisting with Client and Market enquiries in a timely and professional manner, • Maintaining accurate records within Global XB and relevant market systems, • Working closely with Clients and Brokers to manage cash and credit control issues, identify root causes of recurring issues, and implement process improvements, • Overseeing premium processing function and resolving queries, • Monitoring key contractual dates, and supporting internal audit and file review processes About You • 3-5 years + of experience in an Account Handler / Broker Support role for a Lloyd's Broker, • Competent in the production of MRC Slips and Endorsements, • Experienced in London Market Casualty/Liability Risks - US or International Risk exposure, • Strong attention to detail and the ability to meet tight deadlines, • Can work independently or as art of a team

Do you have a passion for adventure travel? Are you a people person who enjoys the thrill of co-ordinating large groups and seeing them through to fruition? We currently have a full-time position available in our London office for a Group Travel Manager. Join us and enjoy this unique opportunity, with hybrid working and the opportunity to travel. The Job: • Plan and organize group travel, including flights, accommodation, and activities, for school groups., • Create tailored tour proposals based on client needs, budgets, and group requirements., • Book all travel components and manage bookings with suppliers and vendors., • Provide detailed itineraries and ensure all travel arrangements are accurate and complete., • Ensure compliance with safety regulations, travel policies, and health and safety standards., • Assist with resolving any travel-related issues or emergencies that arise., • Generate and follow up on sales leads to develop new business opportunities., • Build and maintain relationships with existing and potential school customers., • Develop and implement strategies to increase sales and revenue., • Promote the company's travel services and brand to new clients., • Analyze sales performance, customer feedback, and market data to identify areas for improvement and growth Skills required: • NOTE: As part of your application, please include a comprehensive travel cv detailing places you have been and adventures and treks you have undertaken. This is vital for an application to be considered. The Package: • Job Type: Full-time with hybrid working, • Salary: £40,000 rising to £42,000 after probation + commission Interested:

SDR or Account Manager or Business Development Manager Location: London (3–4 days per week in the office) We are looking for a commercially driven Account Manager or Business Development Manager to help grow adoption of a world-leading intellectual property platform used by innovative organisations worldwide. This is an exciting opportunity to work at the intersection of technology, data and intellectual property, helping clients unlock value from one of the most respected platforms in the market. The Role Depending on your background, the role will focus on: • Managing and growing a portfolio of existing client accounts and/or Key Responsibilities • Develop and maintain strong, long-term client relationships, • Identify opportunities to expand platform usage and revenue, • Lead the full sales cycle: prospecting, presentations, negotiations and close, • Clearly articulate the value of a sophisticated IP platform to a range of stakeholders, • Collaborate with internal teams to ensure excellent client outcomes, • Proven experience in B2B sales, account management or business development, • Comfortable selling complex or data-driven solutions (SaaS, platforms, or professional services preferred), • Strong communication and presentation skills, • Commercially minded, curious and proactive, • Able to build credibility with senior decision-makers, • Sell a globally recognised, market-leading IP platform, • Work with high-calibre clients and cutting-edge innovation, • Collaborative, ambitious and professional team culture, • Competitive salary and commission structure, • Clear opportunity for growth and progression If you’d like, I can: • Make this more sales-driven or more consultative, • Tailor it specifically to Account Manager vs Business Development Manager, • Shorten it for LinkedIn or recruiter use, • Add salary band, benefits or seniority level

German Speaking Account Manager £40,000 plus 67% commission, medical, dental and more Office based, Central London We are a global leader specialising in hardware and software solutions which are used in industry sectors including retail, transportation and logistics, manufacturing, healthcare and more. We are now growing our Inside Sales team in Central London and are recruiting for a German speaking colleague to take on the role of German Speaking Account Manager. You will be responsible for named customer accounts and quota ownership and be involved in prospecting, managing the end-to-end sales cycle and closing business from our Regional Inside Sales Hub. This role will include dedicated engagement with customers via phone, email or other virtual channels in order to manage customer accounts and relationships across customer personas. This is an office based role all 5 days a week. We can offer an attractive package including base salary of £40,000, generous commission scheme, reward and recognition scheme and more. We invite applications from fluent German speakers with the following attributes: • Ability to develop new business and manage named accounts, • 2 years experience in B2B sales, • Fluent in German - is a must, • Experience with working towards set quota, • Strong communication skills and determination to acquire and win new business opportunities

Enterprise Account Manager - London (hybrid) Starting salary of £75000 (double OTE) uncapped commission Join the sales team behind the #1 product in its field worldwide - a market leading developer tool trusted by 90% of the FTSE 500. For over a decade, this product has grown almost entirely through inbound demand… and the business still turns over £35 million+. Job Purpose: An Enterprise Account Manager is responsible for the growth and retention of our largest and most strategic accounts. They build and maintain strategic, high-value client relationships within these accounts to drive revenue growth through upselling, cross-selling, and nurturing long-term partnerships. Key responsibilities include developing territory plans and strategic account maps, acting as a client liaison, managing the sales pipeline, coordinating with internal teams, and leading regular client business reviews. This role requires strong communication, negotiation, and strategic planning skills, along with a deep understanding of client business objectives and industry trends. Responsibilities: • Maintaining a clean and accurate, up-to-date pipeline of 30+ accounts, ensuring all customer and sales activity data is accurately entered and maintained in Salesforce., • Accurately forecasting a pipeline of renewal and expansion opportunities, efficiently working the pipeline to achieve monthly team sales targets., • Creating and maintaining a full territory plan and setting up account maps for all strategic accounts; identifying, and filling, any data gaps., • Regularly reviewing and determining key decision-makers and executives in all accounts and establishing and maintaining strong, trusted relationships., • Identifying opportunities for upselling and cross-selling to expand existing accounts through regular touch points with key contacts., • Liaising with clients via emails and phone calls, and preparing and delivering regular business reviews and performance reports., • Addressing client issues, concerns, and requests via email and phone calls promptly and professionally., • Working collaboratively with other sales department members, as well as legal, operations and product, to provide feedback and ensure a smooth customer experience., • Staying informed about industry trends, market conditions, and competitor activities to provide valuable insights and solutions to clients. Skills: • Proven track record of meeting and exceeding sales targets, • Ability to assess and prioritise work in a fast-paced environment, competently managing multiple client accounts and projects simultaneously, • Ability to work effectively both independently and collaboratively within a sales team and with other departments, • Excellent written and verbal communication skills to build rapport and trust with clients, • Strong ability to engage clients, understand their needs, and effectively communicate our value proposition, • Understanding of our products, services, and their application within the client's industry, • Ability to develop and execute long-term account strategies Knowledge: • Expert knowledge of CRM systems, Salesforce especially useful, • In depth knowledge of sales methodologies, • Knowledge of the software industry beneficial Behaviours • Uses analytical skills to find existing details of clients and to uncover new contacts, • Manages their full account portfolio and all opportunities with a high level of attention to detail, • Manages their pipeline with efficiency and accuracy according to priorities based on close date, size of deal and client, • Professionally and competently communicates with clients via email, calls and business reviews, • Collaborates with the wider Sales/Operations Team, contributing ideas and assisting other team members as appropriate, • Provides internal feedback and suggestions on sales processes and systems, • Collates trends from client feedback and escalates this internally, • Motivates and manages themself without requiring intervention from a manager You’re not joining a struggling start up or a corporate machine. You’re joining a market leader, with a product that has sold itself for ten years.

ABOUT US Plug Media is an industry-leading programmatic business helping brands unlock the full potential of omnichannel programmatic advertising. We truly believe programmatic is the future of media and we’re proud to be at the forefront of that evolution. Our approach is rooted in smart omnichannel strategies, powered by programmatic channels and driven by a deep understanding of audience behaviour. This means we plan, activate and measure our work in ways that deliver meaningful results for our clients. Following a period of rapid growth, we’re now looking for a diligent, curious and resourceful Client Services Account Manager to join our team. This is an opportunity to work with ambitious clients, collaborate with brilliant people, and help make Plug Media an even better place to work as we continue to grow. ABOUT THE ROLE As a Client Services Account Manager, you’ll play a key role in maintaining our client relationships, growing client revenue and delivering advanced digital advertising campaigns for an exciting and diverse portfolio of brands. Working closely with the Head of Client Service & Strategy, you’ll help shape omnichannel strategies, manage senior client relationships and bring campaign results to life. Client relationships are at the heart of everything we do and we’re proud to have a 90% client retention rate. You’ll be a trusted point of contact for some of our largest clients, taking the time to understand their businesses, their challenges and their ambitions. Supported by a collaborative and experienced team, you’ll be encouraged to work with autonomy, take ownership of your accounts and drive growth by building strong, long-term partnerships. KEY RESPONSIBILITIES • Take ownership of senior client accounts, managing relationships and driving account growth, • Lead client strategy and planning for omnichannel programmatic campaigns, • Understand the importance and application of media planning and help to craft a media planning product to help grow our client business., • Manage campaigns end-to-end, working closely with the Trading team on execution, optimisation and performance, • Build strong relationships with programmatic partner platforms and stay close to developments in the evolving programmatic landscape, • Contribute to the wider business through planning frameworks, processes, best practices and technology automation, • Maintain accurate digital plans and financials in line with client requirements, • Support new business opportunities, contributing to proposals and pitches with platform expertise and strategic recommendations ABOUT YOU We’re looking for someone ambitious, passionate and genuinely excited about making a difference for our clients. We’re looking for an individual that is looking to help shape the future of Plug and be a key part in the leadership of the business. You’ll be fascinated by the opportunities within programmatic and digital marketing, and enjoy working closely with clients to help them realise their full potential. You’re data-driven, confident managing campaigns from planning through to delivery, and want to spend time presenting to clients to help them shape their own businesses and marketing strategies. YOUR SKILLS, EXPERIENCE & QUALIFICATIONS • 2-3 years’ experience building and managing strategic programmatic campaigns, • Proven ability to build senior client relationships, • Experience of using media planning tools, • Experience working across multiple DSPs, including Amazon DSP, DV360 and Yahoo, • Proven ability to identify and deliver against growth and profitability targets, • Strong presentation skills, with experience sharing strategies and results with clients, • Ability to act on client feedback and turn insights into meaningful solutions, • Knowledge of wider AdTech platforms such as Meta and Google Ads, • Working knowledge of PowerPoint and Excel, • Confidence engaging with a range of stakeholders, including senior client contacts COMPANY BENEFITS • Annual bonus, • Private healthcare, • Hybrid working week, • Ride to Work scheme, Railcard and Season Ticket Loan, and Electric Vehicle Scheme, • Enhanced maternity and paternity leave, • A strong company culture with regular social events, • 25 days’ holiday (increasing to 30 days after 5 years’ service), • An extra day off for your birthday, • 2 additional days’ leave each year for charitable work

Company Description Established in 1994, Online Lubricants is a leading supplier of fuels and lubricants in the UK, with four depots in London, Essex, Northamptonshire, and Norfolk. We specialize in offering exceptional express delivery services, a wide product range, and outstanding customer support. Known for our 24-hour emergency deliveries and expert technical support, our mission is to keep businesses running smoothly. As authorized distributors of Petro-Canada Lubricants, Total Energies, and Q8Oils, we are committed to providing high-quality products and reliable services to all our clients. Account Manager – Customer Service Full time: Monday to Friday Salary: £25,000 - £28,000 + Commission Location: Barking IG11 (Office Based) Why join Online Lubricants? • Join a fast-growing business offering clear pathways for career progression, • Be part of a forward-thinking, innovative company that welcomes and values new ideas, • Benefit from ongoing investment in training and professional development, • Work within a culture that values high performance and balance, • Enjoy regular team and company events that celebrate success and connection Responsibilities: Managing a portfolio of existing customers building and nurturing relationships focusing on satisfaction, retention, and account growth. • Sales order processing – from inbound and outbound phone calls, emails and our website., • Proactively communicating – outbound calls and emails, • Understanding a customer requirements and providing solutions, • Identifying order gaps and managing customer spend, • Maintaining accurate customer records, • Liaising with other departments to resolve issues, • Operations – Delivery or product queries, • Accounts – Credit or payment queries, • Identifying upsell and cross selling opportunities Experience required/qualifications: • 12+ months experience in a similar role – desirable, • Account Management experience - desirable, • Excellent communication skills – both verbal and written, • Excellent IT skills, • Experience in negotiating with customers – Desirable, • Good team player, • Be flexible and work around our customers, • Willingness to learn technical information based around our business, • Full Training provided, • Above all, excellent attitude and willingness to learn are essential What we provide: • Phone/phone allowance for drivers/management, • Workwear, • 21 days holiday plus bank holidays, • Increase in holiday with service, • Clothing allowance for operations staff, • Ad-hoc bonuses, • Free tea/coffee/kitchen provisions, • Benenden Healthcare & Cashplan, • Company events, • Customer incentive scheme, • Referral scheme, • Oil and other products for personal car No recruitment agencies please Keywords: Account Manager, Account Executive, Customer Service, Sales, Sales Executive, Telesales

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Customer Service Lead in a freight environment oversees a team responsible for managing shipments, resolving logistics issues, and delivering exceptional service to shippers, consignees, and key accounts. This role blends operational oversight with strong client management, ensuring smooth end-to-end freight movement across air, ocean, road, or multimodal networks. Key Responsibilities: Team Leadership & Performance • Lead and support a team of freight customer service or client specialist staff., • Oversee daily workflow including bookings, documentation, tracking, and customer updates., • Monitor KPIs such as on-time delivery, response times, accuracy of documentation, and customer satisfaction., • Provide coaching, training, and performance reviews to build a high-performing team. Client & Stakeholder Management • Serve as the escalation point for complex shipment issues, delays, customs challenges, or service failures., • Build strong relationships with key accounts, understanding their operational needs and service expectations., • Coordinate with carriers, hauliers, warehouses, and internal operations teams to ensure seamless service., • Provide proactive communication on shipment status, exceptions, and solutions. Operational Coordination • Oversee booking processes, freight documentation (B/L, AWB, CMR, commercial invoices), and compliance checks., • Ensure accurate data entry into TMS/CRM systems and maintain shipment visibility., • Support coordination of import/export processes, customs clearance, and regulatory requirements., • Work closely with operations, planning, and sales teams to resolve bottlenecks and improve workflow. Issue Resolution & Continuous Improvement • Investigate service failures, root causes, and implement corrective actions., • Identify process gaps and recommend improvements to enhance efficiency and customer experience., • Monitor freight trends, carrier performance, and client feedback to drive service enhancements., • Support implementation of new systems, tools, or process changes. Reporting & Communication • Prepare reports on team performance, shipment exceptions, customer trends, and service metrics., • Communicate operational updates, priorities, and expectations clearly to the team., • Participate in cross‑department meetings to align service delivery with business goals. Skills & Qualifications Essential • Experience in freight forwarding, logistics, or supply chain customer service., • Understanding of air, ocean, or road freight processes and documentation., • Excellent communication and problem‑solving skills, especially under time pressure., • Ability to lead, motivate, and develop a team., • Proficiency with TMS/CRM systems and shipment tracking tools. Education and Experience Required: • 3-5 years experience in similar Customer Service role., • Knowledge of customs procedures, Incoterms, and international trade regulations., • Experience managing key accounts or high‑volume freight customers preferred but not required., • Background in multimodal operations or specific trade lanes. Key Competencies • Leadership & Team Development, • Freight Operations Knowledge, • Customer Focus & Relationship Building, • Analytical Thinking & Issue Resolution, • Process Improvement, • Time Management & Prioritization, • Clear and Confident Communication Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Technical Account Manager (SaaS Pre-Sales & Growth) We are seeking a strategic Technical Account Manager to serve as the primary technical partner for our premier institutional clients. This role sits at the critical intersection of technical delivery and commercial growth. You will act as a hands-on advisor, ensuring our clients realize maximum value while identifying opportunities to expand our technical footprint within their organisations. The ideal candidate brings a unique balance: you possess the technical depth to navigate complex SaaS architectures and APIs, but you also have the commercial mindset typical of a Pre-sales Engineer. You will not just maintain relationships; you will actively shape product strategy and drive technical enablement that supports long term retention and account expansion. What You Will Do • Strategic Technical Partnership: Act as the primary technical point of contact, developing strategic account plans and technical KPIs that align client goals with our business priorities., • Pre-Sales & Growth Alignment: Partner closely with Sales and Product teams to identify expansion opportunities and translate complex business needs into clear, product ready requirements., • Platform Advocacy: Lead recurring business reviews to monitor usage and share technical best practices that maximize platform adoption and engagement., • Technical Problem Solving: Serve as the bridge between the client and our internal Engineering and Product teams, triaging complex queries and evaluating product enhancement requests., • Hands-on Configuration: Leverage your technical skillset to optimize platform administration and configuration, ensuring the solution is tailored to specific client ecosystems. What We Are Looking For • Experience: 5+ years in a technical customer-facing role within a SaaS environment. Experience in legal tech or high-stakes enterprise software is a significant plus., • Technical Acumen: Solid understanding of web technologies, APIs, and data integrations. You should be comfortable discussing SaaS architecture and system dependencies., • Commercial Mindset: A proven ability to understand how technical solutions drive commercial outcomes, specifically in expansion and upsell contexts., • Communication Mastery: Exceptional ability to explain technical concepts to non-technical stakeholders and draft high quality technical documentation., • Operational Proficiency: Experience using tools like Jira, Confluence, and Power BI to track customer health and manage workstreams.

JOB OPPORTUNITY: TECHNICAL ACCOUNT MANAGER - LONDON AV Position: Technical Account Manager Location: Head Office, London Company: Ambien Group Ltd About Us Ambien is a leading provider of audio-visual solutions. We specialise in delivering high-quality AV services for a variety of large events, exhibitions, film shoots and clients. Our team is dedicated to innovation, excellence and outstanding client service. Visit our dedicated websites , , . Job Description We are seeking an experienced and client-focused Technical Account Manager to join our dynamic London AV team. Based at our head office in London, you will liaise with incoming leads, determine the correct AV solution required and send quotations to new and existing clients. Using our systems, you will manage and develop both new and designated client accounts. Additionally, you will actively work to grow your own portfolio of business, ensuring our clients receive exceptional service and support. Key Responsibilities • AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner, • Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company’s growth., • Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events., • Communication: Serve as the primary point of contact for your clients, providing timely and effective communication., • Problem Solving: Address any issues that arise with a proactive and solutions-oriented approach., • Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude. Ideal Candidate Profile • Industry Experience: Proven experience in managing client portfolios within the AV and events industry., • Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer. Ideal Skills • Outstanding organisation and communication skills., • Ability to work well under pressure and manage multiple tasks., • Flexible and proactive with a can-do attitude., • Team Player: Ability to work collaboratively within a team to deliver exceptional client service., • Customer Focused: Strong commitment to understanding and meeting client needs. What We Offer • Competitive Salary: Reflective of your experience and expertise., • Perks: Company pension, birthday off every year and company events., • Dynamic Work Environment: A supportive and collaborative team culture., • Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects. How to Apply If you are an experienced Technical Account Manager or a client oriented Technician who now wishes to have a more office based role, with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. Please apply to this position or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to . Ambien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us continue to deliver outstanding AV solutions to our clients!

CUSTOMER SERVICES SPECIALIST BASIC INFORMATION Department Ecommerce Reporting to Customer Service Manager Location Head Office Hours Full time ROLE OVERVIEW Anya Hindmarch is known for luxury, organisation-obsessed accessories, ground-breaking work in sustainability and playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does and our Customer Service team plays an integral part in this. The Customer Service Specialist will be passionate about delivering a personalised world-class service through expert product knowledge and a genuine desire to cultivate lasting customer relationships. The role is based in our head office in Battersea, Monday – Fridays. KEY DUTIES AND RESPONSIBILITIES • To positively represent the Anya Hindmarch brand in all instances., • Supporting customers with a concierge service via multiple channels, including email, telephone, live chat and social media. Assisting with pre and post purchase needs, such as providing product knowledge, deliveries returns, and repairs., • Taking ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions., • Excite and encourage customers to fall in love with our distinctly British products and personality while cultivating relationships that enhance brand loyalty., • Completing a range of administrative and back-office tasks to ensure a smooth customer journey. Including, but not limited to, returns, replacements, cancellations., • Assisting with online bookings and events taking place at our ever-changing concept store., • Processing and overseeing Bespoke orders throughout the production process, informing and delighting customers throughout their personalisation journey., • Play a key role in achieving SLAs in line with company policies and departmental ways of working., • Act as first point of contact for customer complaints, ensuring these are passed to the Senior Customer Services Manager where appropriate and in a timely manner., • Use initiative to suggest better ways of working including process improvements., • Working closely with the Digital team on key projects and tasks., • Sharing customer feedback with the wider business, specifically relating to product, transactional communications and web content., • Support the implementation of new technologies and the streamlining of processes to gain efficiencies., • Able to excel in Key Performance Indicators including quality assurance, data accuracy and customer satisfaction., • Carry out tasks as directed by the Senior Customer Services Manager within agreed timescales and quality., • Provide general support including additional duties as and when necessary. KEY SKILLS • Exceptional people skills and confidence when dealing with customers., • Highly proficient in spoken and written English., • Previous experience in customer service roles preferred., • A high level of numeracy and the ability to produce and maintain accurate records., • Organised, able to multitask, prioritise and problem solve., • Understanding of the importance of promoting and reflecting the image of a luxury brand., • Empathetic listening skills., • Self-motivated with a positive ‘can do’ attitude., • Ability to learn new systems quickly., • Experience with the following systems preferred: SAP, Zendesk. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

• Competitive Salary, • Bonus structure, • Private Healthcare, • Employer Pension Contribution, • Holiday allowance – 25 days in addition to public holidays and office closed over Christmas (no need to take holiday), • Season ticket loan if required, • Life insurance 3 x salary, • Hybrid working (at least 3 days in the office per week) My client is an established and reputable public affairs agency based in London. As they continue to grow, they are looking for an experienced account manager to join their team. In particular, they would like to talk to talented and ambitious applicants with either direct experience of working in Public Affairs Agencies at Account Manager of Senior Account Executive level or from other backgrounds with an interest in developing a career in public affairs. One of the main areas of focus for the successful candidate will be the agency’s work on transport. An ability to manage and anticipate the needs of stakeholders in this area, as well as a good grasp of transport policy would be key skills. You will be working day to day with senior members of their team ensuring their client’s needs are met and that strategic objectives are delivered. You will need to be highly motivated to deliver the day-to-day activity on client accounts. A “can do” attitude is essential. This is a great opportunity for someone with two years or more experience in a public affairs agency, trade association or other similar organisation who wants to join a team with plenty of room for internal progression. The ideal candidate will: • Be confident in representing the business with their clients, as well as external audiences and networks including political stakeholders., • Have the ability to take a lead on account management and campaign delivery which includes developing strategy as well as key day to day activities., • Have a good level of understanding of the transport sector, • Be highly organised., • Have the ability to conduct detailed policy work., • Have experiencing in media relations and PR., • Have the ability to take on responsibility for delivering on multiple clients. Skills & Experience: • The ability to break down complex areas of policy often to tight deadlines and present them to clients in a clear and concise way that helps our clients identify potential opportunities and areas of interest., • A good working knowledge of UK governments and parliaments., • Two years or more work experience in a relevant field., • Ability to work across a broad range of clients across a number of sectors all with different needs and demands.

Overview We are seeking an experienced and relationship-driven Account Manager to support and grow key client partnerships within the hospitality sector. This role will focus on delivering exceptional service, managing client accounts, and identifying opportunities to maximise value, retention, and revenue across assigned portfolios. Key Responsibilities • Manage and develop long-standing client relationships across hotels, restaurants, and hospitality groups., • Serve as the primary point of contact for clients, ensuring operational excellence and service delivery., • Understand client needs, commercial objectives, and market trends to provide proactive support and tailored solutions., • Oversee the onboarding and ongoing management of new and existing accounts., • Monitor performance metrics, client satisfaction, and contract compliance., • Work closely with internal teams (operations, marketing, finance, product, and service teams) to ensure seamless delivery., • Forecast account performance, prepare progress reports, and present insights to senior management., • Identify opportunities for upselling, cross-selling, and expanding service offering across client portfolios., • Resolve client queries effectively and in a timely manner, maintaining a high level of customer service., • Attend industry events and client site visits where required. Skills & Experience Required • Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry (hotel, F&B, catering, or service-led environment preferred)., • Strong communication and interpersonal skills with the ability to build rapport and trusted relationships., • Commercial awareness and confidence in identifying business development opportunities., • Excellent organisational skills and ability to manage multiple accounts simultaneously., • Analytical mindset with experience working with KPIs and performance reporting., • Self-motivated, proactive, and solutions-focused approach., • Proficiency in MS Office and CRM systems.

Job Title: Paid Search Account Manager Location: Central London (Hybrid Working) Company: Leading Media Agency About Us: Our client is a leading media agency known for delivering cutting-edge digital marketing solutions for top-tier clients. Their team thrives on creativity, collaboration, and innovation, offering a dynamic work environment in the heart of central London. With a hybrid working scheme, a strong focus on employee well-being, and an amazing culture, they pride themselves on being a great place to grow your career. Role Overview: We are seeking a highly motivated and experienced Paid Search Account Manager to join our client’s dynamic team. In this role, you will be responsible for managing and optimizing PPC campaigns across various platforms. You will also play a key role in client management, ensuring that campaigns are delivering against KPIs and providing strategic insights and performance reports. Key Responsibilities: • Campaign Management: Build, manage, and optimize PPC campaigns across Shopping, Search, Display, and YouTube for multiple clients., • Performance Analysis: Monitor campaign performance, analyze data, and identify opportunities for improvement to maximize ROI., • Client Reporting: Develop detailed performance reports and provide insights and recommendations to clients., • Client Management: Act as the main point of contact for clients, managing expectations, providing strategic advice, and ensuring client satisfaction., • Budget Management: Manage budgets effectively, ensuring efficient spend across all campaigns., • Experience: Minimum of 2+ years of experience in managing and optimizing PPC campaigns, ideally within an agency setting., • Technical Skills: Strong proficiency in Google Ads, Bing Ads, SA360 and other PPC platforms. Experience with Google Analytics and other reporting tools is essential., • Client Management: Proven experience in delivering campaigns/projects for multiple clients/stakeholders, with excellent communication and presentation skills., • Analytical Skills: Strong ability to analyze campaign performance data and translate insights into actionable recommendations., • Organizational Skills: Excellent project management skills, with the ability to manage multiple campaigns simultaneously and meet tight deadlines., • Hybrid Working: Flexible working arrangements with a blend of office and remote work., • Central Location: Stunning offices located in central London with easy access to transport links., • Great Culture: Work within a supportive, innovative, and collaborative team environment., • Career Development: Opportunities for continuous learning and professional growth. If you are passionate about PPC and want to be part of an exciting, fast-paced environment, we would love to hear from you. Please send your CV and a cover letter detailing your experience and why you would be a great fit for this role. This job specification outlines the key responsibilities and qualifications for the role of a Paid Search Account Manager at our client, a leading media agency. We are looking for someone with a proven track record in PPC management and client relations, who is ready to take their career to the next level in a vibrant and supportive environment. For more info click "APPLY" or email your cv directly to

Who are we? At mcl, we help small and medium-sized businesses access the capital they need to grow – quickly, clearly, and with care. Since 2018, we’ve supported over 2,000 SMEs across the UK, and we’re not slowing down. We believe finance should work better for the people building our economy. That means fewer hurdles, faster answers, and support that feels human, not transactional. We back ambition with real funding, smart tools, and a team that gets what running a business really takes. Our model puts people over paperwork. We work with brokers and with business owners to deliver funding that fits – without the faff. As we grow, we’re expanding our reach, recently launching mcl UAE and tools like LendPair, helping even more businesses find the right path to finance. Our mission To reshape SME finance and level the playing field – funding that’s fast, fair, and fits for the businesses of the future. Our G.E.M.S values G – Growth Not just business growth – personal growth, team growth, process growth. We level up. E – Enthusiasm No fake hype. Just energy, urgency, and actually giving a toss. M – Maintaining Accountability Own your actions and interactions. If it’s off, say it. If it’s broken, fix it. S – Seeing Strategically Eyes on the big picture. Help us make smarter long-term moves. THE ROLE We’re looking for a detail-oriented, reliable, and commercially aware Account Manager to join our growing team. You’ll play a key role in ensuring each deal moves seamlessly from approval to completion - managing contracts, verifying compliance checks, and keeping our internal systems fully up to date. This role suits someone who enjoys structure, precision, and ownership of process. You’ll liaise with brokers, clients, and internal teams to make sure every funding step - from KYC/AML to documentation and system entry - is handled efficiently and accurately. Key Responsibilities • Prepare and send contracts and supporting documents to clients for signature., • Maintain accurate records and document storage in line with internal policies., • Update and manage data within our Loan Management System (LMS) and CRM to ensure all deal stages are accurately reflected., • Liaise with clients and internal teams to gather outstanding documents and resolve any pre-funding issues., • Track the progress of deals through the funding pipeline and communicate updates promptly to the Partnerships team., • Identify and escalate discrepancies, risks, or concerns., • Support post-funding processes such as document archiving and system reconciliations. What We’re Looking For • Highly organised and process-driven, with excellent attention to detail., • Clear communicator who can manage multiple stakeholders confidently., • Familiarity with KYC/AML procedures., • Experience working with financial documentation and digital contract systems., • Proactive, dependable, and comfortable working in a fast-paced environment. Bonus: Background in a broker or lender environment Our Offer? • A fast, focused environment where your impact is immediate, • Ownership over your work and a voice in how we improve, • Opportunities to grow with a company that’s scaling quickly, • A team that values clarity, pace, and practical thinking, • Competitive salary and path for progression, • A chance to contribute to a mission driven company Think you’re a fit? Let’s talk.

Big Picture has provided technical sales and training teams to the IT and electronics industry worldwide since 1996. Clients have included Dell, Intel, Microsoft, Canon, Amazon, and Lenovo, working across all segments and verticals. Big Picture's award-winning teams work with direct sales, channel partners, and customers to drive adoption of new technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales and Business Development Managers throughout the UK. Successful candidates will have experience within the compute sales channel, compute direct sales and have successfully managed teams. Responsibilities • Understand the clients' objectives on sales and training outcomes for the team to deliver to direct sales, channel partners and customers., • Strategise methodologies and processes to deliver on these outcomes. This will involve planning both team activities and measurement criteria to ensure the team overachieves on expectations., • Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/ service gaps., • Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients., • Identify any instances of underperformance or knowledge/ skills gaps and build a program to support the teams in removing any barriers to success., • Improve the ongoing service delivery by collating feedback from all internal and external stakeholders and recommending changes to align with more successful outcomes., • Support the extended team by delivering product presentations and keynotes during roadshows. Skills • Proven track record of driving teams to achieve sales targets and operational excellence, • 5+ years in-depth knowledge of the IT sales market, both in direct and indirect channels, • Excellent reporting and analysis acumen, • Pro-active management experience - leading from the front, • Innovative team building and motivational skills, • Creativity in overcoming obstacles and driving change

Magnus & Wolf are delighted to be partnering with a leading Cybersecurity platform, who're seeking an experienced professional to join their expanding team as a Renewals Account Manager. • Renewals Account Manager, • £60,000 + bonus, • London – Hybrid working The Role • Take ownership of customer renewals, developing smart, value-led strategies to retain and grow existing client accounts., • Work across internal teams to ensure seamless contract management and proactive client engagement ahead of renewal milestones., • Use data insights and strong relationship management to identify upsell opportunities and minimise churn., • Act as a customer advocate, ensuring long-term satisfaction and alignment between solution delivery and business goals., • Collaborate closely with sales and customer success to enhance client experience throughout the lifecycle. The Person • Proven experience in software renewals, account management, or customer success within a tech, SaaS, or IT services organisation., • A commercial mindset — you thrive on hitting targets, protecting revenue, and delivering exceptional customer outcomes., • Excellent communicator with the ability to navigate complex contracts and negotiate win-win solutions., • Technically confident and comfortable discussing software licensing, product functionality, and value propositions., • Motivated, structured, and team-oriented, with the drive to contribute to a culture of continuous improvement.