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Product Manager - LendingHaydock, MerseysideMondayFriday, 9am5.15pm, 36.25 hours per weekHybrid role: 3 days per week in the officeAbout the RoleTo be the day-to-day lead for the Merchant Cash Advance product offering. This role offers both strategic and executional responsibility. With the Support of the Head of Product and Proposition, you will own the product and commercial delivery plan for your designated product(s) working cross-functionally to drive short and long-term growth initiatives.You will play a key role in delivering data-driven forecasting and analysis, working in partnership with Sales, Finance, Marketing, Analytics, Legal and external partners to drive delivery of monthly and annual targets.This is suited to an established Product Manager or a proactive Assistant Product Manager (with 2-3 years Product experience) ready for the next-level in their career. You will possess strong organisational skills, a customer-centric mindset, effective collaboration and influencing skills with a passion for continuous improvement.What youll be responsible forOwns the development and delivery of the Merchant Cash Advance product(s) and commercial roadmap aligned to business goals and revenue targetsDefines and prioritises a backlog of growth initiativesInfluences the end-to-end product lifecycleLeads cross-functional teams (Sales, Operations, Marketing, Technical and external partners) to drive alignmentMakes commercial decisions on pricing, proposition and growth leversActs as a subject matter expert across the organisationEngages with external partners to build market knowledge and networkLiaises with external product partners to deliver activity in line with agreed plans and timelinesMaintains strong project management to ensure initiatives are delivered on time and to a high standardProvides support to the Head of Product and Proposition in shaping new product developments and future Lending strategyAbout youEssential RequirementsPrevious experience in a Product role (ideally Financial Services / Lending)Experience in delivering product plansData-driven mindset with the ability to analyse performance and drive product level decisions. Ability to use excel is essentialHighly organised with the ability to manage multiple projects and deadlinesCollaborative team player with strong stakeholder management skillsPositive, proactive and solutions-focused attitudeCustomer-centric mindset with a passion for challenging the status quo to drive future growthAdvantageous ExperienceExperience working within payments or lendingExposure to regulated industriesAbout HandepayHandepay, part of the PayPoint Group, are a leading player in the payments industry. Combined with our core values of transparency, honesty and integrity, our Trustpilot reviews are among the best in the industry.We believe every customer and employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals.Benefits25 days annual leave plus 8 UK bank holidaysContributory pension scheme and life assurance (subject to conditions)Discretionary annual bonusCompany shares incentive planStructured induction and ongoing training and supportEmployee benefits platform discountsFree on-site parking (A580 location, close to M6)Employee social events and team activitiesFree refreshments providedREF-229703TPBN1_UKTJ

Job Overview:We are looking for a Senior Growth Manager for M32 AI, a subsidiary of Wing Assistant (see and ) to drive acquisition, conversion, and experimentation across all major digital channels. This is a hands-on, full-stack marketing role for someone with strong performance marketing foundations, creative problem-solving instincts, and the ability to operate across a broad range of marketing initiatives. You’ll work closely with our parent company's SVP of Marketing and executive team to scale campaigns, launch new initiatives, and fill key gaps while we scale the team. Key Responsibilities:1. Performance Marketing- Manage and optimize campaigns across Google Search, Meta Ads, LinkedIn Ads, Bing, and other emerging platforms- Research keywords, create campaigns, manage bidding strategies, test creatives- Launch and experiment with new platforms (Reddit, X/Twitter, TikTok, programmatic, etc.)- Analyze ad performance, conversion paths, and CAC metrics with strong analytical rigour 1. Landing Pages & CRO- Build, test, and optimize landing pages (Framer experience strongly preferred)- Implement A/B tests and multivariate tests to improve conversion rates- Track behavioral data using tools like Hotjar, GA4, Posthog, or similar, 2. Strategy & Execution- Work closely with the SVP of Marketing on new go-to-market strategies- Ideate and execute scrappy growth experiments - if something might work, you’ll try it- Own and drive special projects across lifecycle, funnel optimization, or community- Take on tasks as needed to move projects forward, 3. Generalist Marketing Ops- Support hiring and onboarding of new marketing team members- Fill operational gaps across SEO, lifecycle, or comms as needed- Build repeatable systems and documentation to enable scale, 4. Creatives & Copy- Ideally, you’re capable of producing and testing basic creatives- Strong written English and copy instincts - can iterate on landing pages and ad copy- Bonus: familiarity with short-form video formats, motion graphics tools, or Canva/Figma, 5. Cross-Channel Growth- Assist with influencer outreach, co-marketing, and affiliate testing- Manage email flows or lifecycle campaigns across onboarding, retention, and upsell- Help shape the narrative across touchpoints, working closely with product and content- Ideally, you have some experience with thought leadership content Qualifications:Experience- 3+ years of experience in digital marketing, with a strong bias toward performance marketing and B2B- Proven ability to manage significant budgets across Google, Meta, LinkedIn, etc.- Experience building or optimizing landing pages with CRO best practices- Experience using AI tools such as ChatGPT, Claude, etc.- Ideally: startup or high-growth company background- Ideally, have experience working on marketing for SaaS tools and/or AI products Skills- Deep understanding of marketing fundamentals, analytics, and experimentation- Strong proficiency in Google Ads, Meta Ads, LinkedIn Ads Manager, GA4, and Framer- Strong copy instincts and design taste; capable of producing assets or guiding freelancers.- Experience with marketing automation tools like Zapier, n8n, Make, etc.- Bonus: experience with email marketing (_ Klaviyo, Mailchimp, or similar), influencer outreach/campaigns Mindset- Self-starter who thrives in ambiguity and rapid iteration- Collaborative, low-ego team player who’s willing to roll up sleeves and do the dirty work- Operates with urgency and prioritizes outcomes over activity- Excited to work across time zones and jump into different projects as needed Benefits- Competitive compensation.- Equity grant.- Large pool of resources and team members to leverage.- Health insurance.- High level of autonomy / control over activities.- Fast track to leadership. Working Location:This is a remote-first role. We welcome applicants from across the United Kingdom.£60,000 - £90,000 a year

Location: Remote (home/field-based covering Central and South regions including London, Birmingham, Bristol, and Cardiff Hours: 37 hours per week Salary: £35,000 DOE + car allowance + commission (OTE £70,000) We are growing our presence in the Purpose Built Student Accommodation (PBSA) and Build to Rent (BTR) sectors and are looking for a commercially driven Business Development Manager in the West Midlands to help scale this area of the business. This role will cover Central and South including London, Birmingham, Bristol, and Cardiff. You will ideally be based in the West Midlands, providing central driving access to England and Wales and a manageable monthly drive to Sheffield HQ. UniHomes is the UK’s go to student accommodation marketplace, supporting millions of students’ searches every year and delivering high quality enquiries to accommodation providers nationwide. As demand for varying formats of accommodation continues to rise, we are working with a wider range of PBSA and BTR operators to help renters find their perfect home and the operators improve their visibility and fill rooms. In this role, you will take ownership of developing new PBSA and BTR partnerships, working primarily with individual buildings and smaller portfolios. You will identify opportunities, win new partners, and manage relationships end to end through onboarding, performance, and renewal. You’ll act as a trusted commercial contact throughout the advertising term, ensuring partners see ongoing value from UniHomes. Where appropriate, you’ll also support partners as they explore more strategic ways of working with us as their portfolios grow. This is a field based role with a high level of autonomy, offering the chance to make a tangible impact in a growing segment of the business, alongside strong earning potential through uncapped commission. Key responsibilities: • Identify and target PBSA and BTR opportunities across the UK, focusing on individual buildings and smaller portfolios., • Proactively research and approach new operators aligned to the UniHomes proposition., • Spend significant time in the field meeting prospective partners across your territory., • Present the UniHomes advertising offering, clearly demonstrating value, reach, and performance., • Manage the full commercial lifecycle from initial outreach through to close., • Support new partners through onboarding, ensuring listings are well set up from launch., • Build strong, long-term relationships, acting as the main commercial point of contact., • Use performance insight and market context to lead renewal discussions., • Identify opportunities for relationships to deepen or evolve over time., • Keep CRM records, pipeline activity and reporting up to date., • Stay close to PBSA and BTR market trends, student demand, and competitor activity., • Represent UniHomes professionally at meetings and relevant industry events., • Attend monthly meetings at Sheffield HQ and occasional overnight stays when required. Skills and experience: • Proven experience in a field-based sales or business development role., • Experience within PBSA, BTR, student accommodation or property portal sales is highly desirable., • Strong communication, presentation, and negotiation skills., • Comfortable with frequent travel, long drives and managing a national territory., • Self-motivated, target driven and resilient., • Ability to build rapport quickly and develop long term relationships., • Full UK driving licence and access to your own vehicle. About us: At UniHomes, we’re on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We’re not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we’ve experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work® certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we’re driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you’re ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that’s opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: • Lead the Way, • In it Together, • Customers Matter, • Keep it Simple, • Rise Above Challenges, • Make it Happen What do you get when you work here?_ With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work® (GPTW®) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. _Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.

If you’d like to make the online world a safer place, come and join us. About iProov iProov is the world leader in face biometric verification. We are on a mission to make the Internet a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Finance Location: WeWork HQ, Waterloo - Hybrid (minimum once in the office per week) Compensation: £50k to £60k (base) + Growth Shares + Company Performance Bonus + UK Benefits iProov has continued to scale rapidly this year and is currently looking for a highly motivated and tech savvy Finance Manager to join a high performing Finance team in London. Reporting into the Head of Finance, you will be responsible for the day to day finance operations and will also get the opportunity to help finalise our implementation of Netsuite, along with helping improve and scale our operational capabilities whilst our business grows. How you’ll make an impact: • Responsible for Month end including all monthly and quarterly reconciliations, • Submission and Management of all Tax and Compliance filings including VAT, • Year-End Audit Preparation, liaising with auditors and assisting with Statutory Account Preparation, • Production of Management accounts and various reports and analysis as required, • Manage Cashflow analysis and assist with cashflow forecasting, • Improve NetSuite functionality and financial system controls, • Managing an Assistant Management Accountant We tend to look for people with: • ACCA or ACA qualified candidates with 3+ years of hands on experience, • Experience of NetSuite is essential, • Demonstrable experience working in a similar position, • Excellent communication skills and attention to detail, • Advanced IT skills (MS Excel, financial software, databases and spreadsheets), • Have an eye for continuous improvement, • Proactive self-starter with a can-do attitude Benefits • 25 days Annual Leave plus 8 Bank Holidays - You can carry over up to 5 days each year, additionally you will receive an extra day’s holiday for each year’s service up to a maximum of 5., • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Nursery Salary Sacrifice, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance check. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Location: Remote (home/field-based covering the North of England and Scotland, including Manchester, Leeds, Liverpool, Edinburgh and Glasgow) Hours: 37 hours per week Salary: £35,000 DOE + car allowance + commission (OTE £70,000) We are growing our presence in the Purpose Built Student Accommodation (PBSA) and Build to Rent (BTR) sectors and are looking for a commercially driven Business Development Manager in the North of England to help scale this area of the business. This role will cover Scotland and Northern England, including Manchester, Leeds, Liverpool and Edinburgh and Glasgow. You will ideally be based in Greater Manchester or West Yorkshire, allowing efficient driving access across Northern England and Scotland and a practical monthly drive to Sheffield HQ. UniHomes is the UK’s go to student accommodation marketplace, supporting millions of students’ searches every year and delivering high quality enquiries to accommodation providers nationwide. As demand for varying formats of accommodation continues to rise, we are working with a wider range of PBSA and BTR operators to help renters find their perfect home and the operators improve their visibility and fill rooms. In this role, you will take ownership of developing new PBSA and BTR partnerships, working primarily with individual buildings and smaller portfolios. You will identify opportunities, win new partners, and manage relationships end to end through onboarding, performance, and renewal. You’ll act as a trusted commercial contact throughout the advertising term, ensuring partners see ongoing value from UniHomes. Where appropriate, you’ll also support partners as they explore more strategic ways of working with us as their portfolios grow. This is a field based role with a high level of autonomy, offering the chance to make a tangible impact in a growing segment of the business, alongside strong earning potential through uncapped commission. Key responsibilities: • Identify and target PBSA and BTR opportunities across the UK, focusing on individual buildings and smaller portfolios., • Proactively research and approach new operators aligned to the UniHomes proposition., • Spend significant time in the field meeting prospective partners across your territory., • Present the UniHomes advertising offering, clearly demonstrating value, reach, and performance., • Manage the full commercial lifecycle from initial outreach through to close., • Support new partners through onboarding, ensuring listings are well set up from launch., • Build strong, long-term relationships, acting as the main commercial point of contact., • Use performance insight and market context to lead renewal discussions., • Identify opportunities for relationships to deepen or evolve over time., • Keep CRM records, pipeline activity and reporting up to date., • Stay close to PBSA and BTR market trends, student demand, and competitor activity., • Represent UniHomes professionally at meetings and relevant industry events., • Attend monthly meetings at Sheffield HQ and occasional overnight stays when required. Skills and experience: • Proven experience in a field-based sales or business development role., • Experience within PBSA, BTR, student accommodation or property portal sales is highly desirable., • Strong communication, presentation, and negotiation skills., • Comfortable with frequent travel, long drives and managing a national territory., • Self-motivated, target driven and resilient., • Ability to build rapport quickly and develop long term relationships., • Full UK driving licence and access to your own vehicle. About us: At UniHomes, we’re on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We’re not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we’ve experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work® certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we’re driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you’re ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that’s opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: • Lead the Way, • In it Together, • Customers Matter, • Keep it Simple, • Rise Above Challenges, • Make it Happen What do you get when you work here?_ With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work® (GPTW®) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage. _Our impressive benefits package and perks comprise: holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events. When you do occasionally visit our stunning state-of-the-art office in Sheffield, you will be treated to complimentary breakfast, hot & cold drinks, snacks, pool table, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you. Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence. We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you. We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.

Area Sales Manager - high end KBB products Area: - Cambs / Eat Anglia / Essex The Role of Area Sales Manager • This is a field based (Area Sales Manager) role where you will working from home and visit retail, distribution and merchant accounts., • As Area Sales Manager, you will plan and organise visits to customers booking appointments with Branch Managers, trade counter staff and retail assistants showcasing stunning kitchen / bathroom products., • Your customers will be exclusively be merchants, retailers and distributors., • You will be tasked with executing national strategic customer plans which optimise business opportunities for the short and long term, • Liaise with the sales team, Marketing and customer contacts to ensure that all promotional activity is delivered and followed through and all information and agreements are documented., • The vision to effectively expand market share and build on business opportunities., • Strong organisational skills to ensure demands, targets and customer expectations are met., • Demonstrate Initiative and resourcefulness creating a competitive advantage., • Ensuring Key Performance Indicators [KPIs] are achieved., • Demonstrable business skills in decision making, analysis, judgement, selling skills., • Robust planning, reporting and time management skills, • Deliver comprehensive and effective training to customers when appropriate. The Company hiring an Area Sales Manager Our client are a national well established market leading KBB brand and manufacturer stunning on-trend and classical products that are manufactured sustainably to a very high standard. This growing organisation are expanding and are looking for an energetic Area Brand Manager to deliver best in class customer service and manage relationships locally with key national accounts. This role would be absolutely ideal for a trade counter sales assistant or internal sales person, customer service agent looking for their first role on the road with a progressive company / excellent employer. The candidate for the Area Sales Manager • Personality, attitude and organisation skills what we are looking for., • Whether you are a branch based assistant, in customer services, telesales, merchandising - we want to hear from you! The Package on offer for the Area Sales Manager • £30,000, • £5,000 bonus paid monthly, • Company vehicle -hybrid or electric, • 24 days Al plus stats, • Company pension Ref: CPJ1727 The Package on offer for the Area Sales Manager • £30,000, • £5,000 bonus paid monthly, • Company vehicle -hybrid or electric, • 24 days Al plus stats, • Company pension

Buyer – Subcontract Procurement Civil Engineering / Rail / Heavy Civils We are currently recruiting for a Buyer with strong subcontract procurement experience to join a leading civil engineering contractor. This is an excellent opportunity for someone who has previously worked within the construction, civil engineering, rail or heavy civils sector and is confident managing subcontract packages from enquiry through to order placement. The successful candidate will support project teams with the procurement of subcontractors and specialist suppliers, ensuring best value, commercial compliance and timely delivery across live projects. Rail experience would be highly advantageous, although candidates with strong heavy civils, infrastructure, groundworks, highways, utilities or general civil engineering subcontract procurement experience will also be considered. Key Responsibilities: Procure subcontract packages in line with project requirements, budgets and programme deadlines Source, evaluate and negotiate with subcontractors and specialist suppliers Prepare enquiries, compare quotations and support subcontract award recommendations Raise and manage purchase orders and subcontract orders Liaise with site teams, commercial teams and project managers to understand procurement requirements Maintain strong supplier and subcontractor relationships Monitor subcontractor performance, availability and compliance Support cost control, value engineering and procurement reporting Ensure procurement activity is carried out in line with company procedures and project requirements Requirements: Previous experience in a Buyer, Assistant Buyer, Procurement Officer or Subcontract Buyer role Strong experience procuring subcontractors within civil engineering or construction Rail, heavy civils, highways, utilities, groundworks or infrastructure experience would be ideal Good understanding of subcontract procurement processes and supplier negotiation Confident communicating with subcontractors, suppliers and internal project teams Strong commercial awareness and attention to detail Good IT skills, including Microsoft Office and procurement systems CIPS membership or working towards CIPS would be advantageous but is not essential This role would suit a Buyer who enjoys working closely with project teams and has a strong background in subcontract procurement within a civil engineering environment

Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach