Head of Desk - Financial Institutions Sales – FinTech Payments
2 days ago
City of London
Overview An outstanding opportunity to join a high-growth fintech payments division within a global payments organisation. This role sits at the forefront of expansion and will play a critical part in driving revenue growth across the Financial Institutions and Non-Bank Financial Institutions (FI/NBFI) segment. Our client is seeking an experienced and commercially driven sales leader to manage and develop a team of Business Development Executives focused on PSPs, neo-banks, and other regulated financial institutions. The successful candidate will combine strategic leadership with hands-on execution, bringing deep expertise in FX, payments, and the broader FI landscape. Key Responsibilities: Sales Strategy & Leadership • Develop and execute a targeted sales strategy for the FI/NBFI market in the UK., • Conduct ongoing analysis of market trends, competitor activity, and evolving client needs to refine commercial positioning., • Own sales forecasting and pipeline management to ensure consistent delivery against ambitious growth targets. Client Acquisition & Commercial Execution • Lead new business origination across regulated financial institutions, identifying high-value opportunities and developing tailored solutions., • Drive a consultative, solution-led sales approach focused on FX and international payments., • Support the team in articulating value propositions clearly and effectively to senior decision-makers. Sales Operations & Performance Management • Ensure disciplined CRM usage and accurate pipeline reporting., • Deliver structured performance reporting to senior leadership, including insight-driven recommendations., • Manage workload distribution, recruitment, and performance optimisation within the team. Cross-Functional Collaboration • Partner closely with Marketing, Product, Compliance, and Operations to ensure alignment between sales activity and broader organisational objectives., • Maintain clear communication of product updates, regulatory changes, and market developments that may impact sales activity. Compliance & Risk Governance • Ensure all sales activity adheres to regulatory requirements and internal policy frameworks relevant to financial services., • Promote a strong culture of compliance and responsible selling. Product & Market Expertise • Maintain advanced knowledge of FX, international payments, and hedging solutions., • Ensure the team remains well-trained and confident across product features, benefits, and differentiators. Business Expansion & Partnerships • Identify and develop strategic partnerships to expand reach within FI/NBFI segments, particularly within the CFD and trading vertical., • Support UK market expansion initiatives, identifying new customer segments and growth channels. Budget & Commercial Discipline • Manage sales budget allocation to maximise return on investment., • Monitor sales-related expenditure to ensure sustainable and profitable growth. Innovation & Continuous Improvement • Establish feedback loops from clients and team members to enhance product offerings and sales processes., • Encourage innovation in go-to-market strategy to maintain competitive advantage. Team Leadership & Development • Set clear KPIs and performance metrics, ensuring the team has the tools, training, and structure required to succeed., • Conduct regular 1:1s and performance reviews to provide clarity, accountability, and coaching., • Foster a high-performance culture where success is recognised and professional development is actively supported., • Promote an engaged, inclusive, and results-oriented team environment. Skills, Knowledge & Experience • Demonstrated experience leading and developing high-performing sales teams within FX, payments, or financial services., • Strong track record of selling to regulated financial institutions., • In-depth understanding of currency markets, hedging instruments, and international payments., • Proven ability to originate new business and exceed revenue targets., • Strategic mindset with the ability to align commercial execution with broader business objectives., • Strong analytical capability to interpret market trends and identify opportunity., • Excellent verbal and written communication skills., • Proficiency in CRM systems and sales enablement tools., • Resilient, adaptable, and capable of performing under pressure., • A collaborative leader with a strong work ethic and commitment to continuous improvement.