Buscar empleo: 100 ofertas de trabajo de advanced en Harrogate (septiembre 2025)

Harrogate College

School and Customer Service Administrator, Harrogate

hace 17 horas

Harrogate

Job Title: School and Customer Service Administrator Salary: Commencing at £25,055 with progression to £25,686 per annum.Closing Date: 2025-09-10About the Role We're looking for a dedicated School and Customer Service Administrator to join our team at Harrogate College and help create exceptional experiences for students, staff, stakeholders, and visitors. What You Will Do • Ensuring that the highest level of reception service is delivered consistently to students, staff, stakeholders and external visitors to exceed their expectations., • To provide information, data and advice as required by students, staff, stakeholders and external visitors., • To ensure relevant queries have an appropriately managed handover and post-query resolution., • Identify, avoid and resolve problems quickly to enhance the customer journey., • Provide an excellent reception service – greet and sign in visitors, issue student ID passes, check ID badges, answer telephone calls and any other admin duties required., • To undertake the required administration supporting the school admin team; student record data management, hiring facilities and cross-college support., • Provide an excellent level of customer service that represents the company’s brand., • Delivery of the campus health and safety & emergency response procedures including first aid. About You, • Educated to Level 2 or above in Literacy and Numeracy or a commitment to achieving this within one year of appointment., • Proven experience as working on Front of House or customer service setting., • Ability to work flexibly across a number of tasks and changing priorities., • Good communication skills. Annual leave: Curriculum and Management: 44 days plus bank holidays Curriculum support and business support: 39 days plus bank holidays Pension schemes with generous employer contributions: Teachers’ Pension Scheme Local Government Pension Scheme People’s Pension Scheme CPD opportunities: Annual staff conference plus 2 additional staff development days. Qualifications including PGCE, Apprenticeships, Leadership and Management courses. Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane). Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles. About Us Harrogate College has excellent facilities and provides a professional and friendly environment. We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. We are working towards becoming a recognised centre of green excellence which is supported through our sustainability pledge to become a net zero college by 2035.We have recently been awarded £16m of government funding to transform our campus. The energy-efficient new building will include a workshop unit that provides large scale facilities aligned to industry needs including advanced manufacturing, low carbon construction, retrofit, sustainable energy and bioeconomy, health science and hospitality. This will complement the college’s existing tech centre which is home to its motor vehicle, electrical, joinery and welding workshops.Choosing to work for Harrogate College means that you will be part of a nurturing, inclusive and progressive learning environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Harrogate College.SAFEGUARDING At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.EQUALITY, DIVERSITY AND INCLUSION We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential. Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.RECRUITMENT AGENCIES We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly. • We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies., • We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

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