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Job Advert Deputy Ward Manger We are looking for a Deputy Ward Manager to join our established team at Rivers Hospital and be part of our exciting journey. You will be delivering exceptional standards of clinical care to our surgical patients working with a dedicated team and directly reporting to the Ward Manager. Duties Include • Deputise for the manager in their absence and to provide leadership to ward, • team., • Daily operational management of the ward including rostering of staff to ensure, • To lead on Clinical Governance for the ward, ensuring audits are undertaken,, • To lead investigation of incidents/complaints which relate to the ward., • To be the ward patient advocate., • Participate in care delivery, acting as a role model ensuring the highest levels of professional standards, • Optimise efficient use of consumables and stock levels, • Regular liaison with Maintenance Department to ensure service dates for all ward equipment are adhered to and service contracts maintained., • To participate in on call and weekend working What you’ll bring with you: • Registered with the NMC, • Immediate Life Support, • AIMs, • ENB 998 or equivalent, • Strong clinical background as a ward nurse, • Significant exposure in a senior role to external stakeholders such as Consultants, Physicians, Allied Health professionals, patients and suppliers Benefits: • 25 Days Leave + Bank Holidays, • Buy & Sell Flexi Leave Options, • Private Pension where Ramsay will match up to 5% after a qualifying period, • Flexible shift patterns available where possible, • Enhanced Competitive Parental Leave Policies (launched 2023), • Private Healthcare for you and dependents includes online GP, • Life Assurance (Death in Service), • Free Training and Development via the Academy, • Free Parking on site for workers (where possible), • Subsidised staff restaurant (where possible), • Over 8,000 discounts and special offers via benefits portal, • Book discounted cinema tickets on the dedicated cinema portal, • The Blue Light Card Scheme We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.

Title: Flat Entrance Door Carpenter (Fire Team)Contract Type: 1x 12 months Fixed Term Contracts/secondment, Full time, 40 hours per weekSalary: £41,207 per annum - You will be provided with an L&Q van for business use only.Grade: DM Tech 05Reporting Office: River House, Sidcup, DA14 You will only have to attend this office twice a month.Working Location: All regions of London and outskirts. Your starting location will be from your home address.Persona: Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as requiredWorking Pattern: 8am - 5pm, Monday-FridayClosing Date: 16th July 2026 at 11pmInterview Dates: 24th/27th July 2026 - Face to Face Interviews/Practical Assessments to be held at our River House, Sidcup Depot.Role Profile - Flat Entrance Door Carpenter (Fire Team).docBenefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ...Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.Join our Fire Team at L&Q:To comply with, the fire safety regulations 2022 made it a legal requirement to carry out annual inspections on all fire doors from 23 January 2023 on multi occupied residential buildings over 11 meters height.You will report to the Fire safety supervisor and carry out works as instructed. Whilst meeting L&Q's corporate targets of financial strength.Covering All regions of London and outskirts.A company vehicle will be provided for business use only, PDA fuel card, Uniform, PPE and parking paid will all be provided. It is essential to have a valid UK Manual Licence to carry out this role.If this sounds like you, we would love for you to apply!Your impact in the role:You will need a good knowledge of fire door maintenance.The fire door maintenance operative will evaluate fire doors for correct installation, maintenance and repair.Inspections will involve carrying out minor repairs and frame manipulation where necessary and clearly documenting your findings using a PDA.What you'll bring:Specialist Knowledge/experience of Hanging Fire Doors and fire door sets and second fix carpentry and fire door maintenance.Working knowledge and understanding of the building/maintenance trades environmentJob related Health & Safety.Effective interpersonal and communication skills.Able to plan and manage time effectively ensuring delivery of work within specified timescalesAbility to assess customer needs and to meet quality standards for service with a focus on delivering high standards of customer/resident satisfaction.If you require any reasonable adjustments at any stage during this process, including application stage, please emailAbout L&Q:We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.Click here to find out more about L&Q and why you should join us!#TJTPBN1_UKTJ

DescriptionThe Risk Modeller role sits in the Asset Risk Function, which has the responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. This role sits in the Asset Risk Modelling Team, operating in a matrix management operation, responsible for operating a strong model risk management framework that ensures models are a trusted asset, and ensuring the forecast models are robustly implemented, operated, enhanced and developed in conjunction with joint ownership for the outcomes and outputs with business SME's.Reporting into the Asset Risk Modelling Manager, the role has the following key responsibilitiesYou will operationalise the model risk management framework in Asset Risk, ensuring model health, reporting, processing, auditing and reporting requirements are met and ensure risks and issues are flagged and solutions sought and deliveredYou will use critical thinking during the accurate and timely operational update and delivery of the critical BAU requirements for Asset Risk models associated with residual value forecasting, maintenance spend, insurance, customer pricing, and economic capitalYou will confidently operate and explain the various model process updates related to data, modelling assumptions, modelling techniques, business forecasts and policy assessments, etc, to ensure a comprehensive understanding of your work and the model outcomes across a variety of stakeholdersYou will have an effective understanding of the model components - design principles, use of data, assumptions, applied statistical and modelling techniques - for the models, delivering challenge and communication required to close the gap between the models and Asset Risk deliverablesYou will support the Modelling Lead and Senior Risk Modeller with the critical thinking and activity required to deliver the strategic projects from the Modelling team, ensuring your activity aligns with the wider business SME'sYou will always ensure that the models and their outcomes are jointly owned with the modelling teams and business area owners, ensuring the models and messaging meet the needs of the business and are not seen as theoretical 'black boxes'You will understand the tools and systems used to deliver all model activities, including the DSML tools (AWS Sagemaker),Snowflake and collaborate and advocate for the right approach as the needs of the business and technology evolvesYou will work in collaborative relationships to ensure the Modelling Team deliverables (BAU and strategic projects) are effectively managed and delivered in line with a matrix way of working approach across the Asset Risk Operational Teams and fellow Asset Risk output ownersYou will be an advocate for Asset Risk, and work with colleagues around the business to promote best practices and skills & knowledge sharing.You will support the deliver of wider Asset Risk deliverables outside of the Modelling Team on an ad hoc basisYou will support the coaching of colleagues in Asset Risk and the wider business, promote best practice, skills and knowledge sharingDevelop collaborative and enduring relationships with the Asset Risk and wider business stakeholders and colleaguesQualificationsPlanning: Ability to coordinate multiple stakeholders, colleagues and deadlinesModelling: Ability to understand, operate, and explain complex modelsAccuracy & attention to detail: Ensuring accuracy in models and forecasts.Problem solving skills: Ability to develop solutions for complex financial problems.Communication skills: Can explain technical concepts to non-technical stakeholders.Commercial awareness: Can understand the business environment, market trends, and the financial impact of decisions to align models with the organisation's strategic goals.Minimum criteriaYou'll need all of these.A degree in Statistics, Mathematics, Economics, Data Science, or a related fieldExperience in forecasting, data analysis, or a related fieldExperience with statistical software (e.g., R, Python, SAS) and forecasting toolsExperience working on projects and modelling BAUDesirable criteriaExperience in the specific industry relevant to the forecasting role (e.g., finance, retail, manufacturing) is highly valuableExperience with advanced analytical techniques, including machine learning and predictive modellingBenefitsMotability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:We find solutionsWe drive changeWe careWe operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.As a Motability Operations team member, the benefits you can expect are:Competitive reward package including an annual discretionary bonus15% non-contributory pension (9% non-contributory pension during probation period)28 days annual leave with option to purchase and sell daysFree fresh fruit and snacks in the office1 day for volunteeringFunded Private Medical Insurance coverElectric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work SchemeLife assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial helpFunded health screening for over 50sVoluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loansEmployee Discount Scheme with an app to save on the goFree access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employeesGenerous family leave policiesAt Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.TPBN1_UKTJ

\n \n CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. \n \n We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. \n \n Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. \n \n Join us on our journey… Let’s create something awesome, together, today. \n \n Our Tech \n \n We develop web and mobile applications in a variety of different languages and frameworks, with AWS as our primary cloud platform. Our CI/CD infrastructure varies with what makes sense — we have to balance customer requirements with making sure we have the right tools for the job and you will be an integral part of influencing these choices of technology. \n \n The Role \n \n \n \n • Developing idiomatic Kotlin services, including RESTful APIs and interaction with databases with a focus on secure, readable, maintainable and well-tested code\n \n • Integrating with third-party APIs such as payment gateways\n \n • Being an advocate for engineering best practice within your project team\n \n • Help to grow our engineering function by participating in initiatives designed to increase our technical capabilities\n \n • Collaborating with the full project team (including BAs, QAs and members of the client team) to provide the best solutions to our clients\n \n • Professional handling of difficult client communications for specific issues\n \n • Being able to define and oversee the technical implementation of a client project\n \n \n \n \n Requirements\n \n \n \n • You have strong knowledge of API development using Kotlin, including ORM frameworks, authorization/authentication and instrumentation\n \n • You actively facilitate and encourage knowledge sharing within the team and wider department\n \n • You advocate for best engineering practices such as code reviews, paired programming, and automated tests\n \n • You are familiar with designing applications to run as containers within kubernetes, AWS cloud services and CI/CD \n \n \n \n Next steps\n \n Our Talent Acquisition team aim to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. \n \n \n \n Our interview process: \n \n \n \n • 30-minute recruiter call\n \n • 1-hour technical assessment\n \n \n \n \n \n We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. \n \n We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don’t hesitate to let us know. \n \n \n \n \n \n

SECURITY OPERATIONS MANAGER \n Location: London and surrounding territories Salary: £50,000 + Car \n Join an Award-Winning Business That Puts People First \n We’re a leading national security, commercial cleaning and associated services provider. \n We’re no ordinary security company – with hundreds of highly-skilled and experienced security personnel on our team, we are a leading security provider, offering security services UK businesses can trust. \n As we continue to expand, we’re looking for an exceptional Security Operations Manager to join our rapidly growing team. \n What You’ll Be Doing \n Operational Account Planning and Delivery \n\n • Oversee day-to-day security operations across all client sites.\n, • Ensure that security staff are deployed effectively according to client contracts and operational needs.\n, • Monitor service quality and take corrective action when performance issues arise.\n, • Implement and maintain Standard Operating Procedures (SOPs) for all security operations.\n, • Ensure your operational portfolio has an appropriate and compliant resource base to deliver against client expectations.\n, • Support our company-wide Employee Engagement Strategy that sets us apart in terms of how we care for our employees at all levels.\n, • Develop and maintain productive and collaborative working relationships with all departments and support functions within the business.\n\n Client Perspective (existing and new) \n\n • Serve as the primary contact for clients, ensuring satisfaction with security services.\n, • Conduct regular client meetings, site visits, and performance evaluations.\n, • Address and resolve client complaints or incidents promptly.\n, • Prepare operational and incident reports for clients as required.\n, • Take responsibility for the mobilising of new contracts to ensure a ‘right first time’ approach facilitating a sound platform to build the relationship\n, • Play an active part in being an ambassador for the business by ensuring you personally engage with social media challenges, internal communications and wider networking opportunities.\n\n \n Operative Perspective – Ensure all operatives are offered suitable work in line with our contractual obligations and receive a professional and proactive service \n\n • Recruit, train, and supervise security personnel, including guards and Supervisors.\n, • Conduct performance reviews, appraisals, and disciplinary procedures as necessary.\n, • Prepare and manage duty rosters and ensure adequate shift coverage.\n, • Promote a culture of professionalism, teamwork, and accountability among staff.\n, • Ensure at all times that Health & Safety and Compliance with relevant legislation is an absolute priority throughout the business, minimising risks to employees, third parties and the company\n\n People & Learning Perspective – Manage the performance and development of employees to maximise productivity, exceed targets and ensure staff retention \n\n • Communicate the company’s vision and mission throughout the Company, ensuring clarity of purpose and engagement from all levels of staff\n, • Lead, manage and mentor all direct reports; motivating on an individual and team basis, to achieve the targets and objectives set by the business\n, • Identify and analyse any performance or behavioural issues and ensure that the appropriate performance management tools are applied promptly, to ensure the necessary improvement\n\n Operations Perspective – Maximise productivity and deliver an efficient and effective service to clients through the application of agreed company processes and procedures \n\n • Ensure compliance with all current and new company processes, procedures and service related legislation to deliver a fully compliant workforce\n, • Provide leadership and support to your team to deliver company initiatives and objectives\n, • Support and champion relevant change initiatives\n\n Financial Perspective – Deliver profitable turnover and encourage service growth \n\n • Enhance profitability where practicably and ethically possible\n, • Inform the Regional Operations Manager, Director – Security and Finance Director immediately about any real or perceived threats to the financial performance of the Company or any items which will materially impact upon forecasts\n\n What We’re Looking For \n\n • Service line operational expertise in the allocated service discipline area.\n, • Excellent people management skills and experience of leading and managing multiple site, geographically diverse teams\n, • Experience of working in a client service driven environment\n, • Proactive advocate and user of social media channels to demonstrate client and employee engagement\n, • Experience of working closely alongside a business development team and can demonstrate new business wins and development of existing business\n, • Strong financial and commercial awareness, including legal governance and contractual terms adherence\n, • Ability to think strategically and contribute to the businesses forward ambitions\n, • Excellent communication skills – both verbal and written\n, • Confident presentation skills\n, • Self-motivated and able to adapt to a changing environment\n, • Skilled influencer\n, • Demonstrates the ability to forge and maintain relationships\n, • Good organisational and time management skills\n, • IT skills, specifically Word, Excel and PowerPoint\n, • Ability to work collaboratively\n, • Must hold a full UK driving license with no more than 6 penalty points\n, • SIA Licence\n\n Most importantly — you lead by example, influence with credibility, and build relationships that last. \n The Package \n\n • £50,000 basic salary\n, • Company Car or Car Allowance\n, • 35 days holiday (including bank holidays)\n\n Why Join Us? \n\n • Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.\n, • Equal Opportunities Employer who promotes diversity.\n, • Innovative Approach to the Employee Journey\n, • A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business\n\n \n If you’re ready to step into a role where you can truly shape operations, influence growth, and develop high-performing teams — we want to hear from you. \n \n \n \n \n \n \n \n \n

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! \n \n French fluency is required \n \n We are seeking a highly consultative, commercially minded Senior Solutions Engineer to support our most strategic accounts. This role is a critical technical seller position, owning pre-sales technical strategy, shaping customer requirements early, and influencing outcomes in complex, competitive sales cycles. \n You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through \n\n • \n Technical Selling & Deal Shaping, \n • \n Technical Champion Ownership & Thought Leadership, \n • \n Customer & Internal Advocacy and \n • \n Competitive & Strategic Selling \n\n This role reports to the Director of Solutions Engineering and operates at the intersection of technical depth, business acumen, and competitive selling discipline. \n Responsibilities\n Technical Selling & Deal Shaping: \n\n • \n Lead technical discovery to deeply understand customer business objectives, constraints, success criteria, and buying drivers. \n • \n Shape technical requirements early in the sales cycle to align customer outcomes with Docker’s differentiated value. \n • \n Design, position, and execute structured PoCs and PoVs, including defining success criteria, evaluation plans, and exit strategies. \n • \n Influence customer decision-making through workshops, whiteboarding sessions, and technical executive briefings. \n • \n Translate complex technical capabilities into clear business value narratives. \n\n Technical Champion Ownership & Thought Leadership: \n\n • \n Build, own, and expand relationships with customer technical champions and influencers. \n • \n Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. \n • \n Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. \n • \n Maintain engagement beyond initial sale ensuring outcomes are realized and leveraging insights to support future sales motions. \n\n Customer & Internal Advocacy: \n\n • \n Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. \n • \n Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. \n • \n Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. \n\n Competitive & Strategic Selling: \n\n • \n Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the cycle. \n • \n Partner with Sales to develop technical win strategies for strategic and competitive accounts. \n\n Qualifications\n\n • \n Proven experience as a Solutions Engineer, Sales Engineer, or Solution Architect in complex enterprise sales. \n • \n Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. \n • \n Ability to engage credibly with senior technical and business stakeholders. \n • \n Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. \n • \n Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. \n • \n Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Experience experience strongly preferred. \n • \n Excellent communication, influence, and stakeholder management skills. \n • \n Willingness to travel to customer sites as required. \n • \n Fluency in French and English \nWhat to expect First 30 days\n\n • \n You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program \n • \n You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, SalesForce, Looker, and Docker. \n • \n Actively engage with senior stakeholders, and manage relationships with clients \n • \n You will work closely with your peers and partner with CSMs to develop strategies to advocate for our customers. \n • \n At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. \nFirst 60 days\n\n • \n You will be laser-focused on supporting the CS Team during your second month. \n • \n You will have connected with all of your Team members. \n • \n You will gain in-depth knowledge of Docker’s products and how they impact our customers. \n • \n You will have an advanced understanding of tools, activities, and best practices to be successful in your role. \nFirst 90 days\n\n • \n In month three, you will be confident in your craft and ready to immerse yourself in our customer’s business needs fully. \n • \n You will continue efforts to improve messaging, processes, and activities. \n • \n Educate our clients about our product roadmap and undertake product training for users \n • \n You will be ready to operate independently at full speed. \n \n\n Docker does not offer visa sponsorship for this role. \n \n \n We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. \n \n Please see the independent bias audit report covering our use of Covey here. \n \n Perks \n\n • \n Freedom & flexibility; fit your work around your life \n • \n Designated quarterly Whaleness Days plus end of year Whaleness break \n • \n Home office setup; we want you comfortable while you work \n • \n 16 weeks of paid Parental leave \n • \n Technology stipend equivalent to $100 net/month \n • \n PTO plan that encourages you to take time to do the things you enjoy \n • \n Training stipend for conferences, courses and classes \n • \n Equity; we are a growing start-up and want all employees to have a share in the success of the company \n • \n Docker Swag \n • \n Medical benefits, retirement and holidays vary by country \n • \n Remote-first culture, with offices in Seattle and Paris \n\n \n Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. \n \n #LI-REMOTE

Senior Backend Developer\n \n We’re looking for an experienced Magento backend developer to help lead the delivery of high-quality e-commerce solutions and mentor a growing team. About JH\n JH is an e-commerce agency dedicated to helping growth-orientated brands make their next strategic breakthrough. We specialise in building, maintaining, and enhancing online stores enjoyed by millions worldwide. We work with notable clients across various markets and sectors, like Big Bus Tours, Graham and Green, and Woodies. Our clients share a common trait: the drive to innovate or lead their markets. We support their goals through strategic consulting, design, development, support, and ongoing optimisation. What you’ll be doing\n You’ll take a leading role in the development team, shaping the technical delivery of our projects and fostering an environment of collaboration and innovation. Your deep expertise in Magento, PHP, and backend technologies will ensure the solutions we build are robust, scalable, and aligned with client goals. Additionally, you’ll play a key part in mentoring and supporting team members, sharing knowledge, and upskilling the next generation of developers. Development\n You’ll be responsible for crafting and maintaining high-quality, scalable code while ensuring alignment with project requirements. \n\n • Write clean, efficient, and scalable code in PHP (with basic JavaScript capabilities).\n, • Lead the setup of new Magento projects, including version control and environment deployment.\n, • Deliver advanced coding solutions with Magento, PHP, and GraphQL.\n, • Troubleshoot and debug code effectively to resolve issues.\n, • Optimise web applications for maximum speed and scalability.\n, • Collaborate with cross-functional teams to scope, quote, and plan technical deliverables.\nLeadership\n You’ll set an example for excellence in backend development and support the growth of the team. \n\n • Coach and mentor less experienced developers to enhance their skills.\n, • Take ownership of projects as the main developer, managing them from inception to completion.\n, • Play a leading role in scoping and preparatory work, providing technical expertise and input.\n, • Create and maintain technical documentation for internal and client use.\nInnovation\n \nYou’ll stay ahead of the curve, ensuring our solutions leverage the latest technologies and best practices.\n\n • Keep up-to-date with the latest backend development tools and technologies.\n, • Advocate for and implement modern development standards and techniques.\n, • Support test work across multiple devices, ensuring compatibility and usability.\nWhat we’re looking for\n \nThis role requires someone who can fulfil the responsibilities listed above by possessing the majority of the capabilities outlined below. However, we value a passion for learning and self-development just as highly.Technical ExpertiseEssential:\n\n • Advanced knowledge of Magento 2, PHP 8+, and GraphQL\n, • Good understanding of automated testing concepts and frameworks (PHPUnit, integration tests, API tests)\n, • Good understanding of server administration (Linux/Unix) and DevOps (CI/CD, Docker)\n, • Experience using Git for version control and team collaboration\n, • Experience with package managers (Composer)\nNice to have:\n\n, • Experience with GitHub (version control, pull requests, code reviews)\n, • Experience with CI/CD tooling and pipelines, specifically CircleCI\n, • Experience writing and maintaining automated tests (unit tests, integration tests, functional tests)\n, • Experience with Adobe Commerce Cloud\n, • Knowledge of performance optimization and caching (Redis, Varnish)\n, • Experience with monitoring and logging tools\n, • Experience with Hyvä\nProject Experience\n\n, • Proven ability to deliver high-quality backend solutions for e-commerce platforms.\n, • Experience managing and maintaining projects as the main developer.\n, • Ability to independently set up and deploy Magento projects from scratch.\n, • Familiarity with gathering and implementing user feedback to enhance solutions.\nPersonal Skills\n\n, • Excellent communication and interpersonal skills.\n, • Strong coaching and mentoring abilities.\n, • Skilled at managing stakeholders and providing clear, engaging updates.\n, • Highly organised with exceptional planning abilities.\n, • Resilient under pressure with a passion for learning and innovation.\nRemote readiness\n\n, • Comfortable working in a remote-first environment using tools like Slack, Google Meets, and Loom.\n, • Self-motivated and proactive in managing your workload.\n, • Have a suitable working environment for remote work and productive collaboration.\n, • Willing to travel occasionally for team and client meetings.\nBenefits of working at JH\n \nWe offer a range of benefits such as:\n\n • Remote working\n, • Flexible hours (with time banking)\n, • 31 days annual leave (inclusive of Bank Holidays) for UK employees\n, • Funds for professional development and home office setup\n, • Quarterly personal development plans\n, • Top-of-the-range hardware and software\n, • Remote socials and in-person events (twice a year)\nHow to apply\n You will be asked to provide: \n\n • CV emphasising the relevant experience you have\n, • Portfolio or examples of relevant backend development work\nHiring Process\n\n, • Review: We assess each application against this job description.\n, • Chat: We have an informal call with suitable candidates.\n, • Interview: We invite the top candidates for deeper interviews.\n, • Final round: The final two speak directly with our CEO.\n, • Offer: We select the best candidate and make them an offer.\n, • Welcome: We plan for the arrival of our new colleague.\n\n We aim for this process to take less than two to three weeks, so nobody is left waiting. \n Please note only candidates from the UK and EU will be considered. \n \n

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. As a Customer Success Manager (CSM), you will be responsible for maintaining satisfaction and long-term success for a portfolio of high-value enterprise clients. You will help ensure retention, drive adoption, and unlock revenue growth by applying a consultative approach and leveraging strategic insights and customer data. • Manage a portfolio of high-value customers across EMEA, particularly in Italy and other European markets., • Build and maintain strategic relationships with executive and operational stakeholders., • Understand customers’ goals and business drivers; proactively offer solutions and strategies to meet their evolving needs., • Champion product adoption and utilization to support customer outcomes and learning impact., • Ensure strong renewal performance by proactively identifying and addressing renewal risks early in the customer lifecycle., • Collaborate closely with Sales to identify growth opportunities and drive pipeline development., • Serve as a customer advocate by sharing feedback with Product, Engineering, and other internal teams., • Contribute to regional and global Customer Success initiatives, continuously improving processes and best practices., • Professional fluency in Italian and English; other European languages (e.g., Spanish, Dutch, German, French) are a plus., • Passion for education and technology, ideally with experience in EdTech or SaaS environments., • Strong stakeholder management and communication skills, including executive presence and the ability to influence at all levels., • A data-informed mindset with the ability to leverage tools like Salesforce, Gainsight, JIRA, and Tableau., • Empathy, curiosity, and a solutions-focused attitude., • Excellent interpersonal and eloquent writing skills., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Familiarity with higher education, vocational training, or corporate learning ecosystems., • Experience in Customer Success or account management in a SaaS company (ideally EdTech) with deep knowledge of SaaS products and services, • Experience with one or more of Instructure’s product offerings, • Customer Health Scores, • Renewal and Expansion Pipeline Attainment, • Executive Business Review (EBR) completion, • Customer Satisfaction (CSAT) and Engagemen, • We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:, • Competitive compensation and participation in Instructure’s equity program, • Flexible schedules and a remote-friendly culture, with hybrid or onsite work available in some regions for specific jobs., • Generous paid time off, including global holidays and our annual “Dim the Lights” company-wide shutdown from December 26 to December 31, • Comprehensive wellness programs and mental health support, • Annual learning and development stipends to support your growth, • The technology and tools you need to do your best work—typically a Mac, with PC options available in some locations, • Motivosity employee recognition program, • A culture rooted in inclusivity, support, and meaningful connection£60,000 - £60,000 a yearSalary: Base + Commission This reflects our target hiring budget, with flexibility based on experience, skills, and market factorsWe’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be — and when we openly welcome those ideas, our environment is better and our business is stronger. At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer. All Instructure employees are required to successfully pass a background check upon being hired.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem. We solve problems for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform. We focus on creating intuitive, reliable experiences that enable our partners to run their businesses effectively, make confident decisions, and deliver great outcomes for end customers. Working closely with product, engineering, data, and commercial teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer insight and business impact. Job Location: Remote UK or Portugal This role is a remote position in the UK or Portugal. Occasional travel to company offices as necessary. Drive Product Strategy & Outcomes Evaluate pillar-level opportunities and challenges, contributing meaningfully to product strategy and roadmaps. Translate research and data into clear problem definitions, recommendations, and success metrics. Challenge assumptions constructively and advocate for customer-centred, evidence-based decisions. Deliver High-Quality Design Own end-to-end design across multiple areas, from discovery through delivery. Plan and conduct user research, synthesising insights into actionable direction. Create flows, maps, IA, and prototypes to communicate and test solutions. Ensure design quality through collaboration, Design QA, and strong attention to detail. Use and contribute to the Design System to ensure consistency and scalability. Collaborate, Influence & Mentor Work closely with product, engineering, marketing and commercial to create alignment and progress. Communicate clearly and persuasively, tailoring your approach to different audiences. Mentor and advocate helping peers connect our work to customer and business goals. Proactively identify and remove blockers, maintaining momentum without sacrificing quality • Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work., • Proven ability to operate effectively with a global-first mindset., • Thinks strategically and loves being hands-on to deliver meaningful outcomes., • Grounds decisions in research, data, and customer insight., • Is comfortable owning complex problem spaces and influencing direction., • Communicates with clarity, confidence, and empathy., • Embraces feedback, adapts to change, and maintains a bias toward progress., • Cares deeply about craft, quality, and growing others., • Believes great work comes from curiosity, collaboration, and shared ownership., • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses, • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team., • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work., • Donation matching. Give back? Give more! We match qualifying charitable donations annually., • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs., • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you., • Travel perks. We believe that travel is employee development, so we provide discounts and more., • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges., • Health benefits. We offer great coverage and competitive premiums. Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-GM1 #LI-REMOTE

SafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and alongside our Manchester office located in the heart of the city centre, we also have a presence in Kansas City, Amsterdam, Manila, and Townsville. With our in-house product and engineering teams, we're continuously expanding our technology platform with products that give front line workers a voice, and leaders the visibility to make smart decisions in driving safety, quality, and continuous improvement. Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?" An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our team! This is a full time role that will be hybrid from Manchester. You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in the Manufacturing, Transport, and/or Logistics industries. Apply today to join a groundbreaking team! • 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation, • Professional fluency in French and English, • Relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries, • Strong ability to build executive relationships and drive business value for Enterprise customers, • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies, • Persuasion and presentation skills, with the ability to communicate up and down an organisation, • Ability to actively listen, understand customer pain points and take action, • Thrives in a fast-paced, dynamic environment, • Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions, • Understand customers’ business objectives, challenges, and industry-specific needs to drive success, • Own customer retention, ensuring renewals and reducing churn risk through proactive engagement, • Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion, • Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices, • Advocate for customers internally, influencing product development based on industry trends and customer feedback, • Contribute to the development of industry-specific playbooks, collateral, and case studies, • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You’ll also receive other perks such as: • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events, including the annual Shiplt! global offsite, • Table tennis, board games, gym sessions, book club, and pet-friendly offices.We’re committed to so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in , the and the . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via , , and .To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact Xero is building new AI products and looking for an accounting/bookkeeping product specialist to help in the effort. Xero’s goal is to build beautiful small business software that solves their needs across disparate jobs to be done like bookkeeping, invoicing, bills, payroll, compliance, and more. As we experiment with new AI products, this role is essential for understanding the nuances of core accounting, bookkeeping, and tax, so that they can be translated into beautiful experiences, and ensuring our product solves the core accounting and bookkeeping needs of our small business customers. You'll be embedded with product development teams, and will apply subject matter expertise to enable them and broader Xero to create customer delight and market opportunity. To do this, you’ll leverage your deep understanding of small business and accountant & bookkeeper needs, ensuring our software meets and exceeds customer expectations. As a key member of the Product Management team you'll positively influence culture, and be a key advocate for what products to build. An accounting degree or equivalent experience is required • Be the key subject matter expert for Accounting and Bookkeeping, and apply your broad understanding of Accounting and Bookkeeping standards, customs, user needs, and business realities to support the product strategy & product development process., • Interpret and translate applicable product market fit, legal & regulatory requirements (and assessments from partner SME teams) into digestible recommendations that product leadership teams and their direct reports can consider and prioritize to develop winning strategies, and write effective requirements for Xero’s AI products., • Apply subject matter expertise to support Marketing, Comms, Customer Support and other teams to ensure that customer facing communications are created in an accurate, efficient and fully compliant way., • Work with UX design, UX research, and product teams to craft research activities and gather customer feedback and interpret the results (for both AB and SB behaviours), • Support product teams to implement process and controls that will lead to delivery of accurate and compliant software for our customers, • Work with cross functional partners such as the Product Compliance team to provide insight on upcoming changes (regulatory or otherwise) that will affect Xero and its customers, and ongoing assessments of our product to ensure that our product and small business customers remain compliant with relevant rules, legislation and industry best practices., • Work closely and collaboratively with other subject matter experts from across the business, and externally, such as Risk, Compliance, Legal, Government Relations and Privacy on shared projects and content., • Xero’s AI products achieve product market fit, • Xero’s customers are able to effectively complete core bookkeeping jobs to be done through beautiful product experiences, • Xero’s customer communications are clear, correct, timely, and helpful, • Product development activity is well informed by accurate and clear expertise, • The compliance community within Xero is well informed and engaged with the AI Product team, • Stakeholders feel empowered with comprehensive up to date knowledge about the needs of the market, • Xero creates customer delight and commercial opportunities out of regulatory requirements and market dynamics, • Critical competencies, • Bachelor’s degree or higher in Accounting, Commerce, Law, Taxation, Finance or similar, • Highly advanced and specialist understanding of regional regulatory requirements that impact or drive data and returns flowing in/out of the tax authorities (broadly around accounting, bookkeeping, income tax, sales tax, payroll and related cyber security and privacy requirements), • Highly advanced and specialist knowledge of requirements around accounting and reporting obligations, • An exceptional communicator (written and verbal) who can translate complex technical regulatory information into clear and simple recommendations for diverse audiences such as product and technology leadership teams, business analysts and developers., • An eye for detail and superb analytical & research skills. You take a methodical approach to your work., • A growth mindset and thirst for learning, • Confident and accurate decision making skills when working on significant and specialist issues, • Thrive on managing your own time and approach to work, with a ruthless prioritization of time and projects, a strong results & delivery attitude and equally happy with independent vs team based work., • Self motivated and team oriented, with strong interpersonal skills, • Ability to discuss technical topics and convey complexity in a concise way, • A methodical and structured approach to analytical problem solving, • The ability to build strong networks, including remotely, • A strong interest in AI, • Creativity for thinking of compelling new AI-powered solutions, • Strong bias for actionExperience, • 7+ years experience in public practice with focus on taxation, compliance or business services, • 5+ years working collaboratively in technology, software or with Tax Agencies, • Qualified accountant or bookkeeper and current member of professional body, • Experienced in writing technical advice addressing complex specialist issues, with in-depth analysis, evaluation and interpretation, often requiring the ability to gain acceptance or change of thinking, • Experience collaborating and working with a broad range of stakeholders including senior leadership, external customers, technical peers, • Experience with risk assessments and product roadmaps is helpful, • Experience collaborating with diverse stakeholder groups.Why Xero?Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a Clinical Customer Success Executive with a strong clinical and corporate background to join our team. This role leverages your medical expertise to drive client satisfaction and successful adoption of Hippocratic AI’s solutions. This role will partner with and report to the Chief Medical Officer. While this is a remote role, it requires regular travel (up to 5 days a week) to client locations in London and regular in-office collaboration in Palo Alto, CA. Responsibilities: Build and maintain strong relationships with healthcare executives and clinical leadership, serving as a trusted medical advisor. Lead end-to-end product implementations, ensuring alignment with physician workflows and clinical decision-making processes. Provide clinical expertise to inform strategic decisions, particularly in areas such as diagnostic support and patient outcomes. Train clinical leaders on the use of Hippocratic AI solutions to address complex medical scenarios. Identify and advocate for advanced clinical use cases of AI technology to enhance care delivery and improve operational outcomes. Collaborate with internal teams (sales, product, engineering) to translate client feedback into impactful product enhancements. Define and track success metrics, including clinical outcome improvements, adoption rates, and operational efficiencies. Travel extensively to client sites to engage with physician teams and participate in in-office strategy discussions in Palo Alto. Qualifications Must-Have: Active Medical Doctor (MD) license 5 years minimum of clinical experience Proven success in customer-facing roles, such as customer success, account management, or healthcare leadership. Strong background in project management. Strong communication and leadership skills. Ability to travel extensively Preferred: Experience with AI or technology integration in healthcare. Advanced understanding of healthcare workflows, compliance, and clinical outcomes. 3+ years in corporate or health technology roles

Client Account Manager - B2B Technology & Insights Consultancy Full Time | Permanent | Hybrid (Milton Keynes or London, 1-2 days/week) Our client, a fast-growing B2B technology and insights consultancy serving the UK grocery wholesale, foodservice, and convenience retail sectors, is seeking a dynamic * Client Account Manager * to support their continued expansion. With a strong emphasis on data-driven solutions and strategic consultancy, this role is key to both acquiring new business and strengthening existing client relationships across their innovative tech and research product portfolio. The Client Account Manager Opportunity: This position plays a pivotal role in driving commercial growth and customer success. Initially focused heavily on new business development (90%), the role will evolve over time into a more account-focused position (75% account management / 25% new business). You’ll lead the engagement and retention of supplier and wholesale clients, acting as a strategic partner and advocate for the company’s data and insight solutions. Client Account Manager - Key Responsibilities: • Proactively build and manage a pipeline of new business opportunities (solutions based) to meet quarterly and annual growth targets., • Maintain and grow long-term client relationships, ensuring satisfaction, retention, and upsell opportunities., • Own the renewal and contracting process for a defined group of subscribers., • Collaborate with leadership on subscription pricing to ensure commercial viability., • Maintain CRM records (HubSpot) for subscribers and prospects to support communication and sales activity., • Promote and sell the company’s portfolio of products and services, including analytics platforms, consultancy, research, and NPD services., • Champion new product development (NPD) internally to support go-to-market success via strategic focus, marketing, and event participation. Candidate Profile The successful candidate will be: • Ideally an experienced B2B sales and account management professional with a strong understanding of the UK grocery, foodservice, and wholesale sectors., • Skilled in both strategic thinking and hands-on execution, capable of managing multiple priorities in a high-growth environment., • An exceptional communicator and negotiator, confident in presenting and selling complex data-led solutions., • Commercially astute and numerate, with a track record of meeting and exceeding targets., • Familiar with grocery market data platforms such as Circana, Nielsen, Kantar, Dunnhumby, or CGA., • Adept at using CRM systems (e.g., HubSpot) and data to inform decision-making and client strategy. Compensation and Benefits • Competitive base salary of up to / in the region of £55,000 per annum DOE, • Performance-based bonus of up to 20% of base salary per annum - realistic and achievable., • Hybrid working model with office collaboration 1-2 days per week on average, • Laptop and home working allowance provided, • Reimbursement of out-of-pocket expenses

At 32Co, we’re on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people. Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi-billion dollar markets. Backed by Tier 1 investors from day one, Balderton Capital, investors behind Revolut, City Mapper, and Depop, we’re rapidly expanding our operations across the UK and beyond. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine. The Role We’re looking for a highly talented Growth Designer who blends creativity with commercial and analytical thinking with quality UX and UI. You’ll lead the design function in order to design, test, and optimise user experiences across our platforms that directly impact growth, ensuring they are not only visually compelling but also effective in achieving business goals. This is a rare opportunity to join a fast-growing healthtech scale-up at a pivotal stage and you’ll work with different areas of the business to turn ideas into real-world impact and help shape the future of how healthcare is delivered. • Own and drive the design process: Take full ownership of the end-to-end UX/UI process across our multi-platform web applications. Define and lead a best-in-class design practice, from concept through to execution, that consistently elevates user experience and delivers measurable business outcomes. You’ll shape the vision, frameworks, and standards that guide design across the company., • Design for scale and impact: Rapidly prototype and iterate on design solutions that drive key growth metrics. You'll prioritise speed and clarity while balancing creativity with performance. Move fast, learn fast, and build what works into scalable systems and reusable components., • Bridge Data and Design: Leverage tools such as MixPanel to uncover friction points and optimise the funnel with actionable design changes. Use insights to validate assumptions, advocate for improvements, and inform A/B testing strategies., • Champion User Understanding: Go beyond surface-level research to uncover real customer needs. Translate feedback and behavioral data into meaningful insights that shape product direction and design decisions., • Work with multiple different stakeholders: Act as key design leader, partnering with Product, Marketing, Tech and Engineering, and Senior Leadership to align design with business priorities and company strategy. You’ll have the opportunity to influence roadmap planning, feature prioritisation, and overall strategic direction., • Implementation, Optimisation and Success: After design delivery you will follow, track, lead, monitor and measure these elements working closely with teams such as QA., • 5+ years UX/UI experience in startups or fast-paced environments, • Ready to lead and scale the design function—strategy, process, and team, • Own the full design cycle: research, sprints, prototyping, delivery, • Strong visual skills with a sharp eye for detail and scalable design systems, • Cross-functional leader who aligns stakeholders and drives priorities, • Data-driven: experience with tools like MixPanel to guide design decisions, • Commercial mindset: balance user needs with ROI and business goals, • Tech-savvy: understands web/mobile dynamics; collaborates closely with devs, • Thrives in startup pace: proactive, adaptable, solution-focused, • User-obsessed: deep empathy and curiosity for real-world needs, • Able to commute to our London office on Mondays, Wednesdays, and Fridays., • See your work translate into real-world impact - you’ll have the chance to help change lives every day and meet the people whose care you’re improving., • Competitive salary based on experience with regular performance reviews to ensure your compensation keeps pace with your impact., • Build the Future of HealthTech; we’re tackling a multi-billion dollar challenge with real-world impact., • Founded by an ex-Oxbridge doctor and former BCG consultant, with a proven track record of creating the world’s leading Haemophilia management app., • Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team., • Birthday day off - because no one should work on their birthday!, • Team perks, including regular team lunches, quarterly socials and an annual retreat., • Flexible working arrangements, splitting time between home and our vibrant London office.

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Build and scale a best in class platform alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on! Immersive help prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ UI Designer - UK Immersive is hiring! Could you be our next UI Designer? We’re looking for an experienced, customer-centric and data-driven individual to join our Product team as a UI / Visual Designer to help shape the next generation of our platform experience. As a voice and advocate for Product excellence within Immersive, you will be a key driver of the evolution of our flagship Immersive One platform, ensuring we continue to delight our users and expand our market leadership. Reporting directly to our Director of Product Design and based out of the UK, your mission (if you choose to accept it) is to define the future of the Immersive One user experience,. This role is for someone who loves considered interface design and understands that great UI is about both form and function. We’re looking for a designer who can create experiences that are visually beautiful, but also clear, usable, accessible, scalable and grounded in how people actually work. You’ll work closely with product designers, engineers and product leaders to create platform experiences that feel modern, intuitive, polished and distinctive - while also supporting real product workflows, complex information, reusable patterns and practical implementation. As our platform continues to evolve, you’ll help define how product quality shows up visually and functionally: through strong layouts, thoughtful interaction details, reusable patterns, expressive themes and a design system that enables craft at scale. This is a great opportunity for a designer who combines strong visual taste with systems thinking. You’ll be comfortable moving between broader visual exploration to detailed UI work, design-system contribution and close collaboration with engineering. We’re also interested in how AI can support modern design workflows - helping us explore ideas faster, prototype more effectively, reduce repetitive production effort and create more space for high-quality design judgement. You’ll be joining at a pivotal stage of our platform evolution, with the opportunity to influence how our product looks, feels and scales. This role is a chance to shape the craft, quality and design-system foundations behind a modern product platform - working across visual direction, reusable patterns, component thinking and AI-enabled workflows. If you’re excited by the challenge of making complex software feel clear, usable, polished and distinctive, we’d love to hear from you. As a individual contributor in the team, your main responsibilities will include: Create high-quality platform interfaces that are clear, usable, accessible and visually polished. Build intuitive, structured interfaces for complex workflows and information, using strong visual themes and interaction patterns to make the platform feel modern, distinctive and engaging. Develop reusable UI patterns, components and templates that scale across the platform. Evolve to the design system, including component usage, visual standards and interaction states. Explore new visual themes and interface treatments for the platform Partner with engineers to ensure designs are buildable, consistent and delivered to a high quality in the product. Support the translation of design ideas into production-ready components, patterns and implementation guidance. Support component specification, implementation review and design QA. Use AI tools to speed up exploration, prototyping and repetitive production tasks. Help raise the overall quality bar of the platform through beautiful, usable and systemised design craft Platform UI feels more polished, modern and visually consistent. Complex workflows and information are easier for users to understand and act on. Reusable patterns, components and templates help teams design and build faster. The design system becomes stronger, clearer and easier to apply across product work. Product designers and engineers have better guidance for component usage, interaction states and implementation quality. New product areas have a stronger visual direction while still feeling connected to the wider platform. AI-enabled workflows help speed up exploration, prototyping and production tasks without reducing design quality. Design craft is scaled through systems, not just applied to isolated screens. Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one exactly: Experience in UI design, visual design and design systems. A strong portfolio showing polished digital product work. Excellent visual design fundamentals and strong attention to detail. Experience working with or contributing to design systems, including reusable components, documentation, design tokens or Storybook-style workflows. Confidence designing reusable patterns, components and scalable interface solutions. Experience working closely with product designers and engineers to create practical, buildable UI, with specific exposure to front-end engineers, component libraries or design-system implementation. A pragmatic mindset: you care deeply about craft, but can design within real product constraints. Curiosity about AI-assisted design workflows and modern design-to-build practices. Experience designing SaaS, enterprise products, dashboards, data-rich interfaces or complex platforms. Basic understanding of front-end implementation principles. Interest in motion, micro-interactions, prototyping or AI-assisted design tools. Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday day off Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, Career and learning development through the platform and our ‘Learn Anything’ fund Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region. Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! The Senior Manager, Engineering, Docker Agents leads the team responsible for building Docker’s next-generation AI agent capabilities. This team designs and delivers intelligent, containerized agents that enable automation, adaptive workflows, and real-world AI usage for developers. This role combines people leadership, technical strategy, and cross-functional collaboration. The manager ensures the team delivers reliable, high-impact systems while maintaining a strong engineering culture grounded in trust, learning, and execution. Team Leadership & Development Lead, mentor, and grow a team of engineers working on Docker Agents. Define hiring plans, onboarding, career paths, and performance expectations. Foster a culture of psychological safety, accountability, and continuous improvement. Technical Strategy & Delivery Partner with Product and Engineering leadership to define the vision, roadmap, and technical direction for agent systems. Guide architectural decisions for scalable, secure, and maintainable agent platforms. Balance long-term strategy with short-term execution to ensure consistent delivery. Cross-Functional Collaboration Work closely with Product Management, Platform, DevOps, and QA teams to align priorities. Advocate for agent capabilities across the Docker ecosystem. Ensure smooth integration between agent systems and other Docker products. Establish and track engineering metrics related to quality, velocity, and reliability. Remove blockers and improve developer productivity through better tooling and processes. Drive improvements in CI/CD, testing, observability, and system resilience. Model strong leadership behaviors rooted in empathy, clarity, and ownership. Promote inclusion, diversity, and fairness in hiring and team development. Handle feedback, performance discussions, and prioritization decisions with transparency and respect. 7+ years of professional software engineering experience. 3+ years of experience managing engineering teams. Proven ability to lead remote, distributed teams. Strong experience with distributed systems, APIs, or platform engineering. Demonstrated ability to navigate ambiguity and guide teams through evolving requirements. Excellent written and verbal communication skills. Experience working with AI systems, LLMs, or agent-based architectures. Background in developer tools, platforms, or infrastructure products. Product-oriented mindset with exposure to user-facing engineering decisions. Integrate into Docker’s AI & Agents Engineering organization and establish relationships with key stakeholders across Product, Platform, Engineering leadership, and sister AI teams (Ask Gordon, broader AI platform) Deep dive into the Docker Agents ecosystem including cagent project architecture, current roadmap, open-source community engagement, and technical debt assessment Conduct comprehensive 1:1s with each team member to understand their technical backgrounds, career aspirations, current project ownership, and individual growth opportunities Assess team dynamics, delivery processes, engineering practices, and identify immediate opportunities to remove blockers, improve productivity, and enhance code quality Hire and onboard critical team members with expertise in containerized systems, AI/LLM integration, distributed systems, and open-source community management Establish clear team operating principles including engineering standards for agent development, code review processes, testing frameworks, and production deployment practices Drive alignment on technical vision and roadmap for Docker’s containerized agent platform in partnership with Product Management, ensuring clear prioritization of cagent evolution, enterprise features, and developer experience improvements Ship significant improvements to cagent or containerized agent platform capabilities with measurable impact on developer productivity or agent deployment reliability Build and lead a high-performing engineering team of 8-12 engineers that consistently delivers reliable, scalable containerized agent infrastructure impacting millions of Docker users worldwide Establish the Docker Agents team as a center of excellence for containerized AI systems, influencing architecture decisions across Docker’s AI initiatives and the broader container ecosystem Develop team members into technical leaders through mentorship, conference speaking opportunities, open-source contributions, and clear career advancement paths within Docker’s engineering organization Establish repeatable processes for rapid prototyping, evaluation, and productization of new agent capabilities that maintain Docker’s reputation for reliability and developer experience excellence Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Tradin Organic, the global front-runner in organic ingredients, started its journey 40 years ago with its HQ in Amsterdam. Today, we have grown to source, process, and supply over 150 delicious organic ingredients from 60+ origins worldwide, holding a diverse range of certifications. We offer a wide range of products from frozen fruit and vegetables, dried fruits, coffee, cocoa, cereals, rice, sugar, soya, pulses, seeds, nuts, oils, fats, fruit concentrates, dairy products, seasonings, sweeteners and more. Our full-service portfolio impacts and is built on an extraordinary supply chain of farmers, traceable sourcing projects, quality assurance, sustainability initiatives, and in-house processing facilities such as Crown of Holland and Suncomo. Tradin Organic has offices worldwide, fostering a vibrant and diverse environment. We are a part of Acomo N.V. with headquarters in Rotterdam. Acomo N.V. is an international group with as its principal business the sourcing, trading, treatment, processing, packaging, and distribution of conventional and organic plant-based food products and ingredients. Acomo N.V. is listed at the Amsterdam Stock Exchange. Together, we supply organic ingredients that taste good and do good. Join us in our mission to make organic everyone’s first choice. For our office in the center of Amsterdam, The Netherlands, we are looking for a: UK Sales Manager (Tradin Organic) Location: Remote (UK) with travel opportunities Type: Full-Time About the role: As the UK Sales Manager, you will play a pivotal role in shaping and growing Tradin Organic’s presence in the UK. This position offers a clear pathway for leadership development and long-term career growth. You will have the autonomy to build and expand a diverse portfolio of strategic accounts, while also identifying new opportunities to enhance our market share. Working closely with various business units, you will develop and execute a comprehensive UK market strategy that drives commercial success. This role offers the chance to progress into a more strategic position as you contribute to Tradin Organic’s growth in the UK market. Key Responsibilities Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You’re passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you’ll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. This posting is for an existing vacancy. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

Location: Remote Salary: £75,000 - £85,000 At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for an experienced and highly technical Senior Product Engineer to join our Engineering team and help us implement and deliver large projects and advocate for high engineering standards. The remit and focus of the role is to be a key driver in the team, taking responsibility for developing and owning features and core components of the company's core systems and processes, as well as auxiliary services where needed. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a proactive and collaborative Senior Product Engineer, this is the role for you. Core responsibilities • Build, maintain and scale platform-level back-end services to enhance and serve our Data and AI capabilities for internal and external customers., • Leverage these Data and AI capabilities to build and ship new features within the core Arbor product suite., • Own the successful delivery of high-impact features, directly contributing to the advancement of Arbor products., • Drive the development and implementation of advanced tests for new and existing features, ensuring high test coverage and reliability standards., • Proactively identify, take ownership of, and resolve critical system bugs and issues using advanced problem-solving skills and comprehensive system knowledge., • Maintain high code quality standards through thorough, constructive code reviews, ensuring solutions are well-tested, scalable, and maintainable., • Produce well-architected, efficient, and scalable code by applying industry-leading design patterns and methodologies., • Create and maintain thorough technical documentation and diagrams that promote best practices and ensure clear communication., • Collaborate closely with the Engineering Manager, Tech Lead, QA Engineer, and Product Manager to address feature requests., • Support the Engineering Manager with interviews, scrum ceremonies, and the implementation of strategies to improve and optimise product quality and lead time, demonstrating a comprehensive understanding of the development lifecycle and processes., • Support the Tech Lead in developing technical roadmap solution designs, identifying areas for improvement, prioritising, and executing technical debt reduction., • Act as a role model for technical excellence through code reviews, pair programming, and actively mentoring and coaching mid-level and junior engineers in best practices, fostering knowledge transfer within the team., • Actively lead and participate in tech talks, workshops, and team-based learning initiatives., • Demonstrable experience building back-end Python-based services, • Previous experience building features in PHP, • Experience with enterprise solutions and large-scale systems., • Demonstrated knowledge of database technologies (SQL and NoSQL) and best practices for data modelling and performance optimisation., • Proven experience in managing large, technical projects and delivering high-quality, impactful results with minimal supervision., • Proven experience designing and writing APIs and services within a service-oriented environment., • Applies best practices and software engineering principles (e.g., SOLID, DRY) effectively., • Demonstrated knowledge of software best practices, including refactoring, writing clean code, and Test-Driven Development (TDD) and Test Automation., • Understands Scrum methodology or other agile development processes., • Demonstrates leadership through collaboration, mentorship, and a proactive approach to problem-solving., • Possesses excellent written and spoken English skills, with the ability to communicate clearly to both technical and non-technical stakeholders., • A driven team player who actively participates in discussions and readily offers assistance to others. The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices!, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco - we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Product Designer, you will be responsible for crafting intuitive, delightful user experiences that seamlessly span mobile (iOS and Android) and web platforms. You will work closely with cross-functional teams—including Product Management, Engineering, and User Research—to translate complex requirements into elegant, user-centered designs. You will leverage your design sensibilities, storytelling abilities, and understanding of technology constraints to build consistent, scalable solutions that resonate with a wide range of users. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Conduct user research, interviews, and usability testing to deeply understand user needs, pain points, and behaviors. Translate insights into wireframes, prototypes, and high-fidelity mockups. Develop and maintain design systems and component libraries that ensure a cohesive look and feel across iOS, Android, and web interfaces while respecting platform-specific patterns and guidelines. Own the entire design process - from concept ideation and user flows to final visual design - ensuring a pixel-perfect, responsive experience across devices and screen sizes. Work closely with Product Managers to shape product strategy and define requirements, and partner with Engineers to ensure technical feasibility and a smooth handoff of assets and specifications. Continuously refine designs based on user feedback, A/B testing results, and analytics. Strive for iterative improvements that drive measurable increases in user satisfaction, engagement, and retention. Advocate for user experience best practices and contribute to the ongoing improvement of design processes, tooling, and team culture. Provide mentorship and guidance to less experienced designers, fostering a collaborative and inclusive design environment. Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field. Approximately 3+ years of experience in modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD). Solid understanding of layout, typography, and color theory, with an eye for detail and usability. Familiarity with native mobile design patterns (Human Interface Guidelines for iOS, Material Design for Android) as well as responsive web design principles. Experience conducting user research, usability testing, and applying both qualitative and quantitative feedback to improve designs. What benefits are we offering? Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

SENIOR SOFTWARE ENGINEER - Golang • £55-60K, • Fully Remote within the UK, • Quarterly Midlands office visit, • Go / AWS / SQL / PHP, • Sponsorship / visa expirations not applicable ABOUT US We are a leading Midlands based software company who specialises in SAAS based products for our leading range of clients. We are passionate about the products we build and ensure that we use the most modern and cutting-edge stack available. Our culture is a big selling point for us - we want you to have a personality and good ideas, but we'll also treat you like an adult and trust you to work where best works for you. BENEFITS • Remote working, • Fun and vibrant culture, • Company Pension, • Flexible hours, • Leading training and development Senior Software Engineer Role We have long since migrated away from our PHP code base that served us well for many years and have now fully adopted Go, Microservices and AWS as the way forward. It'd help if you came from a PHP background once upon a time, but this is by no means a deal breaker. You will be a strong advocate for the use of Go and be a passionate tech enthusiast who wants to work fun a fun company alongside like-minded people. We are open to hearing from people with a minimum 12 months Go experience providing you have solid technical experience. ESSENTIAL SKILLS • 5+ years of industry experience, • Go / AWS / SQL / PHP, • Teamwork and interpersonal skills, • Ability to manage own workload KEY SKILLS Go / AWS / SQL / PHP

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect in GitLab's Northern Europe team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle., • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • 4+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. #LI-CM1 We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities across Northern EU reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

We’re the makers of Devin, the first AI software engineer. Cognition is building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us. At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin. You'll lead all technical aspects of our pre-sales process, designing compelling product demos, executing pilots, and working closely with engineering organizations to identify and delegate the right use cases to Devin. Beyond initial engagement, you'll design and deliver ongoing training programs and enablement resources to help customers roll out Devin to thousands of engineers. You’ll be successful in this role if you have a technical background – either studied computer science or have extensive experience leading highly technical sales engagements – and if you love building, and if you embody the drive and grit required to win in a fast-paced, high-intensity environment. In this role, you will: Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team Be the customer oracle! Exercise your product instincts to help set the roadmap Requirements for the role: Degree in a STEM field Proven track record of successful enterprise deployments in previous GTM or forward deployed engineering roles You’re a natural relationship-builder, an excellent communicator and feel comfortable talking about complex technical topics with customers in all roles and levels Thrive in ambiguous and rapidly changing environments — you’re willing to move fast and quickly grow in scope and responsibility You have a demonstrated exceptional ability to learn You might excel if you… have sold highly technical products have worked as a software engineer previously founded a startup are a competitive, highly ambitious person who loves working in high-intensity environments thrive in roles that require you to context switch quickly and handle a broad range of technical and non-technical problems like grinding

is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on to power more than 225,000 partnerships that deliver measurable business results. As a Business Development Representative for the UK and Ireland, you will be on the front lines of our sales growth, playing a vital role in expanding our footprint in the MarTech sector. This is the perfect environment to kick-start a high-performing career in SaaS sales, where you’ll engage directly with marketing leaders at well-known brands and innovative start-ups. You will be responsible for creating and nurturing a high-quality pipeline, helping businesses understand how our cutting-edge platform can drive new value and revenue through partnerships. • Prospect and Engage with a targeted base of key accounts in your assigned UK and Ireland territory, identifying and building relationships with marketing leaders and key executives., • Build Pipeline for Impact.com’s products by collaborating closely with Account Executives to qualify leads and secure new business opportunities., • Exceed Goals by consistently meeting and surpassing monthly activity and opportunity targets through a combination of cold calling, strategic email campaigns, and deep market knowledge., • Manage Data by accurately tracking and leading prospects through the sales lifecycle using Salesforce.com., • Grow the Business through participation in team meetings, networking events, trade shows, and other activities., • foundational experience in a goal-driven environment such as Lead Generation, Sales, and/or Marketing., • Exceptional verbal and written communication skills, with the ability to clearly articulate value to senior marketing leaders., • A competitive, self-starting nature, with a high level of intellectual curiosity and vast interest in technology & digital marketing., • Coachability and a strong team-oriented approach, ready to collaborate and contribute to the BDR team’s success., • The ability to quickly understand and utilize different digital tools and platforms., • A Bachelor’s degree is preferred. At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance. • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We are committed to a positive work-life balance and offer a flexible remote working policy., • Health and Wellness: Your well-being is a priority. Our comprehensive benefits include a Pension Scheme, Health and Dental Insurance, and a Mental Health and Wellness Benefit that includes 12 fully covered Therapy/Coaching sessions per year plus dependent coverage. We also offer gym reimbursements., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our extensive Training & Development resources, including a Free Coursera Subscription and PXA partnerships learning., • Family Support: We offer a generous Parental Leave policy., • Technology Financial Support: We provide an Internet Allowance and a Technology stipend to help you set up and maintain your home office., • In-Office Perks: Enjoy free in-office lunches several days per week. impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey! AI applications are being built faster than teams can monitor, debug, or trust them. ClickHouse recently acquired Langfuse — the leading open source LLM observability platform — making it a core part of the ClickHouse product stack. Together, ClickHouse and Langfuse offer engineering teams the most powerful combination in the market: real-time, high-performance analytics infrastructure paired with best-in-class LLM tracing, evaluation, and observability tooling. This role sits at the center of that combined story. We're looking for a Langfuse Solutions Architect who is already embedded in the AI observability ecosystem — someone who understands how engineering teams instrument and evaluate LLM applications, and can credibly represent the full ClickHouse + Langfuse platform to the teams that need it most. This is not a generalist SA role. You'll be our dedicated technical presence in the LLM observability space — opening doors through the Langfuse community, deepening relationships with AI engineering teams, and helping them get the most out of a platform that now spans from raw data infrastructure to production LLM monitoring. You'll work at the intersection of community, pre-sales, and technical advisory, and you'll be the person who makes the ClickHouse + Langfuse stack the obvious choice for teams building serious AI applications. Pre-Sales & Technical Advisory • Lead technical evaluations with AI engineering teams considering ClickHouse as their observability data store, from initial architecture review through POC and production deployment, • Engage directly with data engineers, ML engineers, and platform architects to understand their LLM application stack, trace volumes, evaluation workflows, and query patterns — and map those requirements to ClickHouse capabilities, • Work across all levels of customer organizations, from individual contributors building LLM pipelines to CTOs making infrastructure decisions, • Design and deliver reference implementations, schema designs, and ingestion patterns optimized for LLM trace data at scale Pipeline & Revenue Contribution • Source and qualify pipeline directly through ecosystem relationships and community engagement — this role is expected to open doors, not just walk through them, • Partner with ClickHouse AEs to progress and close opportunities within the AI and LLM application segment, • Advocate internally for product improvements and integration enhancements that strengthen the ClickHouse + Langfuse story Ecosystem & Community Presence • Serve as ClickHouse's primary technical voice in the Langfuse community — contributing to forums, engaging on GitHub, participating in events, and building authentic credibility with AI engineers and developers, • Develop relationships with the Langfuse core team and ecosystem partners to identify joint GTM opportunities and integration improvements, • Create technical content — blog posts, tutorials, reference architectures, and demo environments — that showcases ClickHouse as the analytics backbone for LLM observability workloads, • Hands-on experience in the LLM observability or AI monitoring space — whether at a vendor or as a practitioner building and operating LLM applications in production, • Technical depth in the modern AI stack — you're comfortable discussing prompt engineering, RAG architectures, evaluation frameworks, token economics, and the data infrastructure that supports them, • Customer-facing experience — pre-sales, solutions engineering, developer advocacy, or technical account management. You've navigated technical conversations with real stakes and know how to build trust with engineering teams, • Strong foundation in data infrastructure — experience with analytical databases, distributed systems, and cloud infrastructure. Familiarity with ClickHouse, Postgres, or columnar databases is a strong plus, • Open source orientation — you understand how open source communities work, how developer trust is earned, and how to contribute authentically rather than just promote The typical starting salary for this role in the US is $200,000 - $250,000 USD The typical starting salary for this role in US Premium Markets is $230,000 - $280,000 USD For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. If you have any questions or comments about compensation as a candidate, please get in touch with us at _. • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries., • Healthcare - Employer contributions towards your healthcare., • Equity in the company - Every new team member who joins our company receives stock options., • Time off - Flexible time off in the US, generous entitlement in other countries., • A $500 Home office setup if you’re a remote employee., • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of a rapidly scaling start up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values . Check out our or follow us on _ to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see _ for our Privacy Statement.

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy. • Account Complexity Management: Manage highly complex accounts involving multiple solutions, stakeholders, and geographies. Drive coordination across business units and projects to ensure a unified and strategic approach., • Drive Adoption and Value Realization: Lead efforts to ensure customers are fully adopting and realizing maximum value from Vendavo’s solutions. Collaborate with internal teams to support customers in achieving their strategic goals., • Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy., • Risk Mitigation: Develop and implement strategies to mitigate risk to renewals. Working cross-functionally to align resources., • Best Practices Sharing: Act as a trusted advisor, sharing industry best practices and insights across the customer’s business units and geographies to optimize solution usage., • Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development and driving internal alignment to address customer needs., • Data-Driven Insights: Monitor and report on key customer health metrics (e.g., usage, value realization, customer satisfaction, churn risk) to proactively identify risks and opportunities., • Cross-sell Expansion: Identify expansion opportunities, aligning additional Vendavo solutions with the customer’s evolving business needs., • Thought Leadership: Provide strategic guidance and thought leadership to customers by staying informed about industry trends and emerging business challenges., • Coaching and Mentorship: Mentor and coach junior CSMs, providing strategic guidance to help them manage less complex accounts effectively., • Other duties as assigned., • Minimum 7 years of experience in Customer Success or a related role managing complex customer accounts at a strategic level., • Experience with pricing, quoting, rebate, or analytics solutions in a B2B environment: Able to articulate value propositions and integration into business processes., • Commercial Business Processes: Able to demonstrate an understanding of commercial processes such as quote to cash, list pricing, dynamic pricing, etc., • Sales/Account Management Process Proficiency: Demonstrated proficiency with sales methodologies such as Challenger Sale, ForceManagement, MEDDPICC, or similar techniques., • Project Governance Knowledge: Understanding of the principles of effective Project Governance, especially as it relates to complex software implementation., • Business Systems Integration: Able to understand the principles of business systems interaction through integration and data transformation., • Vendavo Solutions: Willingness to learn business process and technical use cases as they relate to Vendavo solutions., • Enterprise Account Management: Experience managing large enterprise customer relationships (>$1 Billion in Revenue and global presence)., • Strong experience with SaaS software solutions. Familiarity with pricing or CPQ solutions is a plus., • Demonstrated ability to engage and build relationships with customer executives and key decision-makers., • Experience managing accounts that span multiple geographies and business units, driving consistency in outcomes., • Proficient in using data to derive insights, track performance, and drive meaningful conversations with customers., • Willingness to travel up to 10% and support international time zones., • Fully remote based with the flexibility to work from anywhere in the UK, • Flexible working hours, • Working within a team of friendly, skilled people where help is always within reach, • 25 vacation days per year in addition to public holidays, • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday, • 16 hours of paid volunteer time per year, • Group Life Insurance, • Income Protection Insurance, • Accident Insurance, • Pension Salary Exchange Scheme, • Optional Medical Insurance, • Travel insurance for business travels, • Cell phone allowance up to 80£ per month, • High-end laptop (Dell XPS or Mac), • Quarterly team events (bowling, boat cruise, after-work), • Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products _. OUR FUNDINGWe are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOUWe collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy _. OUR TEAM IS GROWING. YOU WILL TOO.

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard. Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture. Why Join Us? At Conga, we prioritize your growth and career advancement. In the last three months alone, over 12 of our representatives have been promoted internally! We believe in fostering talent from within, providing clear pathways for career progression, and ensuring that hard work and dedication lead to new opportunities. If you’re looking for a company that invests in your success, Conga is the place to be! A quick snapshot This is your fAirst step in a long and successful career in software sales. We want to bring in hungry, humble, and diverse people with a desire to grow. We’ll teach you how to use some of the coolest technology there is to educate prospects on the value that Conga can bring to their organization. We’ve brought in some fantastic leaders that will teach you how to be successful in a business-to-business (b2b) sales role. Don’t get us wrong… This will be hard work. We’ll teach you how to do this and how to win in an amazing market. Why this role is a big deal… The Sales Development team performs the most important function within Conga. Our pipeline is our lifeline. You’re the first line of communication with all potential prospects and will be Conga’s biggest advocate. Are you the person we’re looking for? Proven track record. You have at least 12 months of experience as a successful SDR (outbound) meeting and exceeding targets. Outbound (cold calling) experience in the DACH market is essential for this role Native-level fluency in German with clear pronunciation and no discernible accent is required Motivated with sales instinct. You’ll drive market share by qualifying and delivering leads that build pipeline for our Sales Executives in your defined market segment. Numbers-driven professionals that want to learn, grow, and develop their career. Hunter mentality: You'll have the opportunity to unleash your inner hunter and drive our growth through relentless pursuit of new business opportunities. You thrive in a fast-paced environment, leveraging your tenacity to identify and connect with potential clients. Takes initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce an outreach sequence that will benefit the team or the organization -even if it’s outside your scope of work --you put a sequence together, talk to the team about it, and own it. Strong attention to detail & time management. You have strong organizational and follow-up skills on all key accounts and prospects. You will have a lot of autonomy as an SDR; you get out what you put in! Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business, where it makes sense. Here’s what will give you an edge… Tech Savvy. Experience operating on CRM platforms – Salesforce is our single source of truth. Innovative Thinking. Digital media is constantly changing, along with the rules of how we use data to target. You should want to take initiative to research new tactics and find new ways to improve campaign effectiveness. Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. Don’t meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (_). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market. Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment, • Ability to travel up to 25% of the time is required for this role, • Must be located and legally authorized to work in the United Kingdom Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users. We prioritize work-life balance and actually walk the walk — we care a lot about our work, but care more about our employee's well-being. We encourage everyone to work at a sustainable pace and have a flexible vacation policy that people actually use. Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here:_ Our company participates in E-Verify.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

This is a remote position. TPF Recruitment is supporting a fantastic independent accountancy practice based in Kent, who is looking for a Remote Part Time Practice Bookkeeper to join their team on a remote basis, but you must be based in Kent! This is a really exciting opportunity to join a fast-growing, modern and innovative accountancy practice. Our client is a big advocate for Xero software, and they utilise the latest technologies. They also promote a very positive and approachable working environment which is client focused as well as collaborative and progressive. As a Remote Part Time Practice Bookkeeper for this Kent-based accountancy practice, you will be responsible for proving weekly bookkeeping services for the firm's clients within the construction sector, as well as monthly and quarterly VAT returns. You will work on a remote basis, but you must be based in Kent, as the team get together every couple of months. Requirements For this Remote Part Time Practice Bookkeeper vacancy in Kent, you must: • Be based in Kent, • Have at least 2 year’s experience in bookkeeping and VAT preparation, • Be proficient in using Xero, Dext and Excel, • Have strong communication skills, • Circa 3 days. 21 hours per week. Benefits Remote Part Time Practice Bookkeeper in Kent • £25,000- £30,000 depending on experience, • Circa 3 days. 21 hours per week., • 23 days' holiday per year plus bank holidays, • Weekly flexible working – you complete your weekly hours as and when it suits you, • Remote working (equipment provided), • Branded workwear such as hoodies, fleeces, t-shirts and polo-shirts, • Tax-free working from home allowance, • Regular team lunches and activities, • Life policy (following one year’s service), • Annual team charity events

The role We encourage collaborative engineering practices rooted in Extreme Programming (XP) such as pair programming, making overlap with our UK-based engineers highly preferable (GMT+0 to GMT+2). We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature-related risks, helping businesses across sectors - from mining and renewable to CGS and financial services - make smarter, more sustainable decisions. As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation to industry. Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature. We are looking for an experienced full-stack Product Engineer to join our collaboration-first product engineering team. You'll join a team of seasoned engineers delivering end-to-end features across the entire stack that powers our transformational biodiversity platform. You won't just be writing code; you will be solving user problems, shaping the roadmap, and taking features from an initial concept through to a live product. Design, build and scale geospatial systems. Collaborating with domain experts across Engineering, Product, Data, Bioinformatics and Nature Strategy, you will translate complex requirements into seamless user experiences. You will help define and run experiments, practice rigorous iteration, and incrementally enhance our ability to build and evolve systems that store, compute and visualise geospatial and other nature-related datasets such as eDNA and bioacoustics. Influence technical strategy and make decisions in ambiguity. You will drive foundational work across product and engineering, helping our teammates navigate various data engineering challenges, guiding technology choice and adoption of best practices. This includes designing and delivering scalable, cloud-based systems and leveraging AI to accelerate development. Contribute to the sustainable delivery of quality software. You will produce well-tested, maintainable code across infrastructure, backend and frontend — using Go or Python on the back-end and React and TypeScript on the front-end — balancing quality with impactful velocity, through both pair programming and peer-reviewed development. Champion engineering fundamentals. You will help the team continually raise the bar through code review, open discussion, and by leading by example. When we move fast and keep scope lean, it's the scope that shrinks, rather than the quality. Support our customers. We believe in owning what we build. You will help define what success looks like for the features you ship, setting the right targets, alerts, and thresholds to catch problems before our customers do. You will participate in an on-call rotation to support issues as they arise, and actively work to reduce the repetitive, manual toil that slows the team down and limits our impact. Support our teammates. You will have ample opportunities to mentor other engineers as they build their skills and experience. You'll do so through pair programming, code reviews, daily communication with your team, giving and receiving thoughtful feedback, and helping your teammates grow. You have a strong sense of what good engineering looks like and can articulate and coach that, helping the team build not just their technical skills, but their engineering instincts. About you What you'll bring A love of nature. We are mission-driven, with a deep affinity for the protection of biodiversity and natural systems. To make hard things happen, our team puts mission over ego. You find purpose not only in your own growth but in stopping climate change and biodiversity collapse. Experience with scalable data processing. You have led the design and implementation of concurrent, scalable and reproducible data workflows, are familiar with the challenges of data-intensive systems, and can advocate for best practices across pipelines and distributed compute. The systems you build enable rapid feature development without accumulating the debt that slows teams down. Familiarity with geospatial concepts. You may not be a geospatial expert, but you're comfortable discussing the differences between vector and raster data and applying these to the design of geospatial data pipelines and storage. A strong sense of collaborative teamwork. You believe that the best outcomes come from working closely together, not just splitting tickets and syncing up at standup. Through pairing, shared ownership, and genuine investment in your teammates' growth, we deliver better software, spread knowledge more effectively, and build a team where everyone can do their best work sustainably. You act as a bridge between technical and non-technical stakeholders, bringing clarity to requirements and trade-offs, and helping everyone move in the same direction. Technical fluency across the stack. You are comfortable working across the full stack, from back-end data pipelines and APIs through to intuitive, responsive front-end interfaces. You go where the work is, not where your comfort zone is, and you care about the experience as much as the implementation. Comfortable supporting production software. You have experience shipping to production, investigating and triaging issues in deployed code, and have opinions about making on-call an effective and positive experience. When you ship, you ship with confidence, delivering tangible value and keeping the team moving forward. An adaptive and curious mindset. You are comfortable pivoting in response to new insights and don't wait to be pointed at problems. You proactively identify opportunities for improvement and take ownership of driving them forward, because you care about the product, not just your slice of it. A focus on customer value. You will look beyond the ticket and have the experience to keep things simple, revisit scope, and work in small iterations — never losing sight of the problem you were meant to solve. You are interested in how customers use the platform and are willing to iterate rapidly based on feedback and usage data. Clear and open communication. We consider clear and thoughtful communication a fundamental engineering skill and a strong predictor of future impact. You demonstrate this in your contribution to documentation, collaborative problem-solving, and willingness to give and receive feedback. Don't hesitate to apply despite only ticking some of these boxes. Our strength is in our diversity, and we look for individuals who bring something new to the team, whether it’s background, skill, or perspective. Though we are on the lookout for a Senior engineer, a pathway to Staff level exists for engineers who are willing and able to take on the responsibilities and expectations that come with it. We recommend discussing this pathway with the Head of Data and Engineering and Lead Software Engineer during the interview. What's in it for you Get up every morning knowing that you’re working to stop climate change and biodiversity collapse Competitive Salary Flexible work arrangements Opportunities for professional growth in a high-scaling tech environment. Benefits package (for those UK-based, international benefits will vary) including salary sacrifice pension scheme prioritising sustainability; life assurance; Enhanced annual leave; Cycle to Work Scheme; enhanced family friendly policy; £250 L&D budget to use on our Learning platform, Learnerbly. Why us? At NatureMetrics diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us to the communities we work with. Our values leave no space for stereotypes. We are all unique and pull together for a common purpose. About us Backed by ambitious investors, we're on a mission to make biodiversity measurable at scale to underpin global goals and accelerate finance into nature. NatureMetrics combines tech and AI to derive simple insights from the full complexity of nature on the ground. We're a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact. Join us on this journey!

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary We're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you. Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation. System Architecture: Design future-ready architectures and proactively close gaps before they become problems. Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams. Shift Left Testing & Quality: You champion a rigorous 'shift-left' quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought. AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness. Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality. Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity. Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you're comfortable across frontend, backend, and the database layer. A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar. A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams. • Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Product Owner - 12-month fixed term contract Location: Remote, UK Reports to: Product Manager Work schedule: Mon – Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Product Owner will work with the product(s) and project(s) that are assigned to you as part of your portfolio. You will be considered a “details” person. You will work with your assigned Product Manager to build products from existing ideas and promote new ideas based on your product experience and your contact with customers. You must possess a unique blend of business and technical savvy; ability to see a big picture vision and help drive to make that vision a reality. You must enjoy spending time in the details of a product and to understand its problems and find innovative solutions. Most importantly, you must be able to lead a product backlog and plan and ensure their execution and success. You are the liaison between Product Management and Development. The ideal candidate will be able to communicate effectively, be highly detail-oriented and have a passion for learning about the products and determine how best to improve them. Your Responsibilities: • Manage and prioritize a product backlog that defines the strategic work to be completed that will be shared internally and drives the development work that will be done for the product., • Gather, define and write up the product and services requirements; getting input from customers, prospects, partners, sales, development, external market trends and competitors in defining a cohesive set of product requirements and features that are market-driven and can be feasibly delivered., • Produce Business Requirements Documents, Business Cases, Product Release Plans and other documents as required., • Promote high standards and innovation in product changes and new features., • Define the product release cadence with the Product Manager and ensure that releases are done properly, on time and on budget., • Be hands on in approach and help fill gaps as required for the product success., • Provide input on how resources should be allocated across product initiatives., • Proactively identify risks, concerns, issues, and intervene as required to ensure that product releases remain on track., • Proactively identify, intervene and mitigate significant product risks., • Provide release progress updates to Product Manager and/or stakeholders., • Responsible for helping onboard new staff and providing them initial knowledge of the product., • Work with all the teams related to the product that they are following VitalHub’s defined standards, best practices, and processes., • Answer product-related questions from the Sales, Business Development, Marketing and external Business Partner organizations., • Ensure that the professional services, sales, development and customer support have all the product information and understand product releases to ensure product success., • Ensure the product requirements are effectively communicated throughout the respected teams., • Build solid client relationships prioritizing client satisfaction. Be a client advocate., • Help with technical presentations and product demonstrations at customer briefings, industry conferences, and other public-speaking forums., • Ensure that all product team members are happy, productive, and valued team members. Essential Experience: • Demonstrable experience as a Product Owner, Scrum Master or Business Analyst, • Excellent written and verbal communication skills., • Experience working across the full product development lifecycle and coordinating UAT phases with business users., • Experience of writing requirements documentation/stories, • Experience of working closely with developers and business users in a highly collaborative environment, • Experience of working in agile development teams, • Experience of using defect tracking and test management tools such as JIRA, Zephyr, confluence., • Experience in requirements management, • Ability to learn product configurations and train internal stakeholders or customers Nice to Haves: • Strong analytical and problem-solving skills., • Excellent Teamwork skills with proven ability to influence cross-functional teams without formal authority., • Active listening skills and multi-tasking capability, • Project Management experience or relevant qualifications, • Technical product knowledge or domain expertise, • Market research and competitive analysis skills Our Interview Process: • Initial screening call with the Talent Team, • Virtual Interview with the Product Manager – verbal and technical assessment, • Virtual Interview with the Head of Product Management & Head of HR As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

Key Account Manager – On Trade London Up to £45,000 + Car Allowance + Bonus Do you have a passion for premium spirits and a proven track record of building relationships within the On Trade? Are you excited by the opportunity to represent a portfolio of world-renowned brands and make a real impact across some of the UK's most influential hospitality venues? The Advocate Group is proud to be partnered with a global premium spirits business, home to an iconic portfolio of award-winning brands. They are looking for a Key Account Manager to drive distribution, visibility and activation across key On Trade accounts throughout London. This is a fantastic opportunity for a commercially minded sales professional who thrives on building lasting customer relationships and bringing premium brands to life in the hospitality sector. Responsibilities will include: Managing a portfolio of key premium On Trade accounts across your territory Driving distribution, visibility, activation and volume growth across the brand portfolio Building profitable commercial partnerships and negotiating customer agreements Securing house pour, cocktail listings and premium visibility in flagship venues Delivering engaging brand activations, sampling initiatives and perfect serve executions Identifying new business opportunities through networking and developing relationships across the industry Creating and maintaining detailed account p...

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We’re aiming for a start date no earlier than November 3, 2025. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

At Spotify, Financial Engineering is building the platform that powers Finance and enables strategic decision-making across the company. Our mission is to create trusted financial abstractions that make complexity manageable and insight actionable — supporting everything from premium and ads growth to forecasting, experimentation, and global reporting. As engineers in the Financial Data Platform team, we turn messy, fragmented realities into clean, reusable foundations. We build core datasets that represent key financial domains like Premium, Ads, and Royalties. We create libraries and tools that empower others to produce and trust financial data at scale. We collaborate deeply with Finance, Product, and Data teams to unlock clarity and drive Spotify’s ambitions forward. We are looking for engineers who are excited to shape the future of financial data at Spotify. You will design and operate scalable pipelines that process billions of records. You will apply product thinking to financial data — managing the full lifecycle from sourcing to documentation to exposure. You will define abstractions that simplify complexity and create intuitive paths for our consumers. Together, we advocate for standards, champion quality, and build systems that others can rely on with confidence. If you thrive on building foundations that have broad, lasting impact, and want to work where financial data truly drives strategy, we’d love to work with you. • Acquire a comprehensive understanding of how financial data supports diverse consumer needs, from Finance to broader business customers., • Build core datasets and financial abstractions that serve as sources of truth for strategic and operational decision-making., • Design, prototype, and build scalable data pipelines that process billions of data points reliably., • Apply product thinking to data: manage the full data product lifecycle from sourcing to documentation and exposition, always prioritizing consumer needs and success., • Advocate for and implement effective data quality, engineering standards, and reusability., • Collaborate closely with engineers, data scientists, finance collaborators, and business teams to build flexible, intuitive data products., • Define data models and abstractions that simplify access to complex financial domains like Premium, Ads, and Royalties., • Contribute to building tools and libraries that enable other teams to build financial data products at scale., • Leverage mentorship and constructive feedback to foster accountability, growth, and collaboration within the team., • Experienced with Data Processing Frameworks: Skilled with higher-level JVM-based frameworks such as Flink, Beam, Dataflow, or Spark., • Comfortable with Ambiguity: Able to work through loosely defined problems and thrive in autonomous team environments., • Skilled in Cloud-based Environments: Proficient with large-scale data processing in cloud environments, preferably with experience in Google Cloud Platform., • Strong Analytical Skills: Adept at breaking down complex problems and communicating insights effectively., • Knowledgeable About Data Modeling: You treat data as a product, with strong data modeling capabilities., • Passionate About Clean Code: Committed to writing high-quality, maintainable code and building robust data pipelines., • Curious and Inquisitive: You have a deep curiosity about data and systems, always seeking to understand and improve them., • Skilled in large-scale data processing: Comfortable working with SQL and platforms like BigQuery., • Excellent Collaborator: You value positive relationships across technical and business domains., • This role is based in London, United Kingdom, • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Description At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a Senior UI/UX Artist to help MPG deliver the best possible Game User Interfaces to our clients. Are you deeply passionate about seamless design choices, the exact colour choice for a button, or the perfect positioning of it? Do you notice font choice, alignment and kerning everywhere you look? Do you love solving the frustration of poorly designed user flow? If you have a natural eye for these details, then this may be the role for you. You will be collaborating closely with our game designers, artists, engineers and production teams to deliver world class work for our clients and continue our drive for improvement in service and quality. You’ll be an advocate for great communication in User Interfaces, sharing knowledge on the subject and contributing improvements to our processes. You’re a skilled artist/graphic designer, with a strong understanding of Core Game and Meta Game design as well as the technical challenges of UI development. Requirements • You’re stylistically diverse, organised and precise, • You have a deep understanding of the roles and workflows of a UI art team, and how an art team integrates with and supports the wider development team, • You’re a fantastic Graphic Designer with a strong knowledge of art theory, • Advanced knowledge of User Interface theory and practice, including terminology and best practices, • Proficiency with typical UI and graphic design tools, alongside a solid general knowledge of art tools and game engines such as Figma, Photoshop, and Unreal Engine, • Ability to create and present high level documentation, style guides and ideation, • Ability to advise team members on UI production matters - with solid experience using production tools like Jira, • Exceptional attention to detail with a strong ability to analyse and comprehend visual direction, • A strong communicator with the ability to verbalise conceptual thoughts and the willingness to accept constructive critique What would help: • Previous experience in a similar role is highly desirable, • Experience with direct client communication., • UI concept art and white box wireframing experience What you'll be doing: • Creating professional UI experiences, focusing on the development of excellent UX design, visual layout and concepts, • Organising and reviewing play-tests of user interface prototypes and final in-game UI, • Iterating on playable game flows so that all stakeholders can get a feel for the UI before any expensive implementation is conducted, • Creating motion graphic mock-ups to illustrate complex interactions, • Communicating with stakeholders, extracting requirements and advising on solutions, • Leading by example, setting benchmarks, style guides, high quality standards, workflows, documentation and approvals, • Reporting for internal and client needs, • You’ll keep one eye on the future - research, evaluate and propose practices that keep us on the cutting edge! Benefits Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Art Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: • Effective in working with customers, including business executives, project managers, and IT development staff., • Effective in understanding business needs and distilling the information into business and technical requirements., • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture., • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions., • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers., • Be a strong advocate for adherence to standards and best practices., • Stay current on Grafana Labs, observability, and related technologies., • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements., • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: • Located in the UK, • 5+ years of experience working on deployment teams, using project management techniques., • Direct experience with o11y., • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)., • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers, • Excellent communication skills to communicate with customers, partners, and internal members., • Kubernetes (kubectl, Helm, Tanka preferred)., • Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: • Self-starter, adept at picking up new skills and technologies, and eager to break new ground., • Vision to help us take our company to the next level. Compensation & Rewards: In the UK, the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. ClickHouse’s incredible momentum was confirmed in its recent $400M Series D financing round. We’re on a mission to transform how companies use data. Come be a part of our journey! Note: This person may be based in the London, Berlin, or Amsterdam areas. Regular travel is required in this role. About the Role: As a Developer Advocate, you will be the voice of our internal and external developer communities at ClickHouse; playing a key role in building strong communication and engagement channels. You will engage with our communities in-person and online to drive awareness of our products and spark communication. As one of our first hires on the team, you would have a high level of ownership, a broad scope, and significant impact in shaping how our Developer Relations function develops as we grow. What You Will Be Doing: • Closely partner with the regional sales and marketing team on advancing our community goals., • Present at events such as technical talks, meet-ups, webinars, demos and trainings for technical and non-technical community members (online and in-person)., • Assist with the coordination for relevant conferences, meet-ups and events (online and in-person)., • Proactively engage with affiliate communities as a speaker and coordinator of joint events., • Help increase awareness about ClickHouse by creating high-quality content such as videos, blog posts, or podcasts targeted at engineers / technical end users, • Write code and create and maintain sample projects for demonstration and teaching purposes., • Work with our Marketing team to create and publish product-focused social media and newsletter content., • Help develop and report measurements of the activities and impact of the function towards company goals, • Support engineers in online communities such as Discord, Twitter, Slack and GitHub Discussions. What You Will Bring Along: • Technical background and deep familiarity with the data domain as a developer, infrastructure, data engineer, data analyst, etc.., • Experience and understanding of databases, data stores, data warehouses, and distributed systems would be ideal., • Experience with open source technologies and communities, as demonstrated by practical use and prior contributions to these projects, • Experience sharing knowledge and teaching other engineers about technologies in blogs, recorded videos, meetup and conference talks, training sessions, etc.., • Formal experience in developer advocacy, developer evangelism, or developer marketing a plus, but not required., • Excitement for organizing and hosting events, both formal and informal, for community growth, • Readiness to put yourself out in the community as frequent speaker on technical topics, • Adept at communicating technically complicated topics simply and elegantly, knowing how to share your vision and expertise with people from various backgrounds and disciplines. Deep empathy for developers learning a new technology., • Take initiative and are comfortable giving constructive feedback., • Happy to travel regularly If this sounds interesting, we would love to hear from you! Please include whatever info you believe is relevant: CV, GitHub profile, code samples, blog posts, videos of your speaking events, links to personal portfolio of projects, etc. #LI-Remote For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. If you have any questions or comments about compensation as a candidate, please get in touch with us at _. • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries., • Healthcare - Employer contributions towards your healthcare., • Equity in the company - Every new team member who joins our company receives stock options., • Time off - Flexible time off in the US, generous entitlement in other countries., • A $500 Home office setup if you’re a remote employee., • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of our first 500 employees, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values . Check out our or follow us on _ to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see _ for our Privacy Statement.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.