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Product Manager Sheffield (Hybrid - 3 days a week in the office) Salary: £70,000 - £77,000 SPG Resourcing is currently partnering with a leading UK transport organisation to recruit an IT Business Analyst to support the delivery and evolution of digital customer service platforms within a large-scale operational environment. This is an exciting opportunity to join a business that supports millions of customer journeys each year, operating complex customer support services including compensation processing, complaints management, retail services, assisted travel support, quality assurance, and fraud prevention. Technology plays a critical role in enabling these services, and this role will be instrumental in shaping the systems and processes that support frontline customer service teams. The Role Reporting to the IT Director, the Product Manager will take ownership of the Salesforce Service Cloud platform, shaping the roadmap and ensuring it delivers measurable value to the business. You will lead and mentor a small team of Salesforce administrators while working closely with stakeholders across cross functional teams to define and deliver a clear product vision. Key Responsibilities • Define and manage the product roadmap, • Identify and prioritise features that improve efficiency, customer experience and commercial outcomes, • Translate business needs into actionable requirements and acceptance criteria, • Conduct market and competitor analysis to inform your product strategy, • Maintain product documentation, • Build strong relationships with stakeholders, • Gather insights and continuously improve the platform Required Skills & Experience • Proven experience as a Product Manager or Head of Product, • Strong expertise in Salesforce Service Cloud, • Good understanding of the Salesforce ecosystem, • Experience defining and delivering product roadmaps and backlogs, • Experience challenging and engaging senior stakeholders constructively, • Experience managing teams and third-party suppliers Desirable Experience • Experience in a contact centre or customer operations environments, • exposure to large-scale service platforms, • Understanding of customer journey optimisation and service design Location The role is based in Sheffield city centre, approximately a 10-minute walk from the train station. Hybrid working is available, with three days per week expected in the office to support collaboration and stakeholder engagement. Occasional travel to other UK locations may be required. SPG Resourcing is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce we hire. We offer reasonable accommodation at every stage of the application and interview process.

About the role The Senior Analyst Impairment plays a vital role in shaping the organisations understanding of its credit risk by developing and implementing analytical solutions that uphold both IFRS9 impairment requirements. This position not only delivers accurate impairment calculations and regulatory reporting but also provides clear and insightful explanations behind the results. By translating complex analytical outcomes into accessible insights, the role supports senior committees, executives and external auditors in making confident, informed decisions. Operating across a diverse range of portfolios, the Senior Analyst produces high-quality analysis that informs impairment provisions, supports judgement-based decision making and enhances understanding of the credit cost of lending across business areas. Bringing experience from credit risk, financial services or related analytical environments, the role holder combines technical expertise in IFRS9, with strong skills in SAS, SQL, Python and advanced Excel. They apply statistical validation, challenge assumptions and identify trends or anomalies, ensuring robust governance and reliable outputs. Inclusive communication is essential, enabling the role holder to tailor complex concepts to different audiences and encourage positive collaboration across multidisciplinary teams. Location: We operate on a team ledhybrid approach 1 day a week (Wednesday) across the Coventry and Manchester offices About you Success in this role requires curiosity, adaptability and a commitment to continuous learning. The Senior Analyst builds strong working relationships contributing to an open, collaborative and respectful environment where every viewpoint is valued. For this role youll need to have: • Detailed understanding of IFRS9 impairment provision methodologies andcalculations., • Experience of reporting on IFRS9 model outputs (PD,EADand LGD), • Advanced skills in the use of SQL, Python or SAS including SAS Macros, SAS Enterprise Miner, • Highly proficient in Excel, and experience of creating insightful reports., • Experience of writing detailed governance documents, committee reports and presenting to senior management., • Education emphasis on a numerate discipline (ideally, statistics, finance or mathematics related) is necessary, or demonstrable equivalent skills through experience.Experience in these areas would be helpful:, • An understanding of the relevant Credit Risk Regulations with respect to credit risk capital requirements and how they are calculated under both IRB and Standardised Approaches, • Understanding of wider Credit Risk strategy, scorecards and decisioning systems would be highlybeneficial JBRP1_UKTJ

Application Support Analyst – Payments and Orchestration Services page is loaded## Application Support Analyst – Payments and Orchestration Serviceslocations: GBR - Sheffield: GBR - Manchester: GBR - Welwyn Garden Citytime type: Full timeposted on: Posted Todayjob requisition id: R19

Sewell Wallis is partnering with a large South Yorkshire manufacturing business based in Sheffield, in their search for a Commercial Finance Analyst. As the Commercial Finance Analyst, you will play a pivotal role in supporting both senior stakeholders and the wider business to deliver its strategic objectives and optimise business performance. Reporting directly to the Head of Finance, you will be responsible for providing valuable financial insights across the entire business ecosystem, supplying accurate and insightful operational, financial and commercial data, analysis and reporting of the company product portfolio across all business levels and departments. This role is critical to supporting key business decisions, strategy and objectives, whilst maintaining a collaborative and results driven environment. What will you be doing? Working closely with the operational and commercial teams to understand full margin elements of the company product portfolio, including: Regular analysis and reporting of raw material costs, including forecasting of elementals and foreign exchange and potential hedging requirements Understanding of full operational process of company product portfolio, incorporating standard costing into product cost and pricing mechanisms Daily review, analysis and informative reporting of operational costs in line with budget/forecast, including assessment of manufacturing variances such as mix/yield/price/quantity, promoting cost awareness with insight to drive action and improve future performance Daily review, analysis and reporting of production vs forecast, including assessment of volume/revenue/GCM Monthly forecasting for operational performance to GCM at a detailed level Identify operational process inefficiencies and suggest necessary improvements to enhance cost efficiency and business improvement Strengthen both proactive and reactive operational decision making by providing appropriate challenge to assumptions and proposals, including scenario modelling where necessary Actively review and drive improvements in KPI metrics Present cost models and pricing for new opportunities What skills do we need? ACA/ACCA/CIMA qualified Advanced level proficiency in Microsoft Excel Desire to continually improve processes Strong commercial acumen (preferably in a manufacturing environment) What's on offer? Salary of up to £65,000 Extremely generous bonus package paid quarterly Flexible start and finish times Pension matched up to 8%Apply for this role below. Or for more information, contact Kayley. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions

Role / Job Title:PAS-X MES Application Support Analyst L1/L2 (SaaS)Work LocationIreland, CorkHybrid Requirement:1 day a week (but should be available when needed)The RoleManufacturing Data Management project for a global FMCG client as a Platform architect. L1/L2 Application SupportProvide L1/L2 sup

Application Support Analyst page is loaded## Application Support Analystlocations: Addlestonetime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR100968It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and cus

We are seeking a highly motivated Application Support Analyst to join our Front Office IT team within a leading European bank. Support a range of trading applications (OMS, EMS, pricing tools, risk systems). Application Support within a financial institution.

A leading financial institution is seeking an Application Support Analyst to provide support for Transaction filtering and AML compliance. The candidate will ensure application integrity and work with a team that operates in a complex environment. Responsibilities include message filtering, project

This role will allow you as the successful Lead Application Support Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel from day one. Are you a dynamic and driven individual with a passion for technology

A leading market organization in the United Kingdom is seeking an Application Support Analyst for an 18-month fixed-term contract. The role involves providing support for corporate systems and troubleshooting third-party applications. This is a hybrid position requiring one day in the office per wee

If you are an Application Support Analyst who enjoys solving problems, working with users, and taking ownership of technical issues, this is a great opportunity to join a purpose driven healthcare organisation. Proven experience in an Application Support or similar technical support role. A growing

As an Application Support Analyst at Storyteq, you’ll be a key part of keeping our systems running smoothly, especially our in‑house MarTech tools that teams across the business rely on every day. Accountability to the Application and Development Support Team Lead. Experience or exposure to tech

As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom Scottish? Actually you will settle: As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom healthcare systems built on

A respected London-based organization is seeking an Application Support Analyst to enhance their technology function. This role requires 3-5 years of application support experience. You will manage service and incident tickets while providing excellent customer support.

We’re looking for a proactive and technically skilled Application Support Analyst to join our IT team based in our London office. Provide clear and professional support for Users contacting the Support Desk. Service support/analyst background.

The purpose of the Application Support Analyst is to ensure the smooth operation and functionality of software applications within BII. BII is recruiting an Application Support Analyst to join the team to strengthen our support capability, develop reports, perform system enhancements, build out trai

As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. Junior Application Support Analyst – trading systems. Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-pr

Provide 1st and 2nd line application support to internal users across various business units. IT application support or related role. ITIL) to continually improve maturity of the Application Support function.

The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business

FINTEC recruit is supporting hiring an Application/Technical Support Analyst. Supporting a clinical reporting tool – supports quality improvement and research within the NHS for specialist teams such as critical care. We are seeking a technically proficient and service‑oriented support analyst w

We’relooking for a proactive and technically skilled Application Support Analyst to join our IT team based in our London office. Service support/analyst background. In this vital role, you will provide first- and second-line support for the Clarksons’ Digital key applications and systems, ensuri

The Application Support Analyst will support the operation of Compliance systems within the Compliance Department. Application Support Analyst – Compliance Systems. Provide 2nd line support for Compliance team applications, including Intapp Intake and Conflicts and other SaaS solutions.

A leading UK consultancy is seeking a Senior Associate to provide second-line software support.

A workforce management solutions company based in Waddesdon, Buckinghamshire is seeking an experienced Application Support Analyst. You will provide support via telephone and email, manage software implementations, and write reports while utilizing SQL for data manipulation.

As an Account Supporter, you'll support PlayStation partners‑developers and publishers‑by delivering high-quality operational and technical assistance through DevNet and the Help Center, ensuring they can build, test, and launch smoothly. Support developer events, showcases, and technical confer

A global financial services platform is seeking an Application Support Analyst to provide technical support for trading and back-office applications.

About The Role: To be the first point of communication for Clients, Customers and Colleagues who may be encountering Application related issues, providing support in a manner that ensures that the credibility of IT is both maintained and enhanced. Provide 1st and 2nd line application support to inte

Application Support Analyst- Fully Remote- Permanent Role- £30-35k. Our client have an exciting opportunity for you to join their Application Management team, supporting their UK and European clients and partners in using a growing portfolio of best in class Cloud (SaaS) and On-premise marketing au

This is a hands‑on role supporting business‑critical trading and investment systems, where you’ll work closely with portfolio managers, traders, and cross‑functional tech teams. You’ll play a key role in ensuring the availability and reliability of trading applications—handling incident

A leading consultancy firm is seeking a Trading Application Support Analyst based in London on a hybrid basis.

The role of the Application Support Analyst centers on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day‑to‑day application problems, and ensu

We are seeking a Junior Application Support Analyst with a strong technical and analytical background to join a front‑office support team within a leading investment bank. Junior Application Support Analyst. The ideal candidate will bring a mix of engineering expertise, mathematical aptitude, and

An excellent opportunity has arisen for an Application Support Analyst to join a company based in Waddesdon, Buckinghamshire which specialises in providing comprehensive workforce management solutions to the Service industry. As Application Support Analyst, your duties will include:. The ideal Appli

As an Application Support Analyst, you'll be at the heart of our technology operations—keeping things running smoothly, supporting clients, and helping launch new products that shape the future of finance. Graduate Application Support Analyst (Day Shift) – London. We encourage applications from

Were supporting a market leading organisation looking to recruit an Application Support Analyst on an 18-month fixed-term contract. In this role, youll be responsible for supporting and maintaining several third-party applications used across the business. Providing day-to-day support for corporate

La Fosse is partnering with a well-established London organisation to find an Application Support Analyst with a broad technical mindset and a passion for supporting business‑critical platforms. This position is ideal for someone early in their career who wants to deepen their experience across ap

A dynamic technology firm is seeking an Application Support Analyst to join their Application Management team. This fully remote, permanent role involves supporting UK and European clients with a range of cloud and on-premise marketing automation solutions.

Role: Application Support Analyst. Get notified about new Application Support Analyst jobs in.

As our Business Applications Support Analyst, you will be responsible for maintaining and supporting a range of business applications from small, bespoke solutions to large cross‑function applications. Provide proactive and reactive support ensuring application behaviour is monitored, integration

Own and resolve application support tickets with clear communication and accurate results. If you re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership

As an Application Support Analyst at Storyteq, you’ll be a key part of keeping our systems running smoothly, especially our in‑house MarTech tools that teams across the business rely on every day. You will be accountable to the Application and Development Support Team Lead. Manage and prioritise

A leading development finance institution in Greater London seeks an Application Support Analyst to enhance support capabilities. The role involves troubleshooting software application issues, providing user training, and collaborating with development teams. Ideal candidates should have previous ex

The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business

Application Support Analyst provides support for the end user experience of some of our key Publishing systems. You will need to understand the needs of our user base, ensuring timely resolution to tickets raised on our IT Service Management (ITSM) System, as well as involvement in changes to the ap

The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business

A growing healthcare organisation seeks an Application Support Analyst to enhance their technology team in Gerrards Cross. This role involves supporting and maintaining critical applications used across clinical environments. The ideal candidate will have proven experience in application support, st

A UK development finance institution is seeking an Application Support Analyst to enhance their application support team. The position emphasizes collaborative problem-solving and continuous improvement within the application support framework. Candidates should have experience in financial applicat