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Product Manager Sheffield (Hybrid - 3 days a week in the office) Salary: £70,000 - £77,000 SPG Resourcing is currently partnering with a leading UK transport organisation to recruit an IT Business Analyst to support the delivery and evolution of digital customer service platforms within a large-scale operational environment. This is an exciting opportunity to join a business that supports millions of customer journeys each year, operating complex customer support services including compensation processing, complaints management, retail services, assisted travel support, quality assurance, and fraud prevention. Technology plays a critical role in enabling these services, and this role will be instrumental in shaping the systems and processes that support frontline customer service teams. The Role Reporting to the IT Director, the Product Manager will take ownership of the Salesforce Service Cloud platform, shaping the roadmap and ensuring it delivers measurable value to the business. You will lead and mentor a small team of Salesforce administrators while working closely with stakeholders across cross functional teams to define and deliver a clear product vision. Key Responsibilities • Define and manage the product roadmap, • Identify and prioritise features that improve efficiency, customer experience and commercial outcomes, • Translate business needs into actionable requirements and acceptance criteria, • Conduct market and competitor analysis to inform your product strategy, • Maintain product documentation, • Build strong relationships with stakeholders, • Gather insights and continuously improve the platform Required Skills & Experience • Proven experience as a Product Manager or Head of Product, • Strong expertise in Salesforce Service Cloud, • Good understanding of the Salesforce ecosystem, • Experience defining and delivering product roadmaps and backlogs, • Experience challenging and engaging senior stakeholders constructively, • Experience managing teams and third-party suppliers Desirable Experience • Experience in a contact centre or customer operations environments, • exposure to large-scale service platforms, • Understanding of customer journey optimisation and service design Location The role is based in Sheffield city centre, approximately a 10-minute walk from the train station. Hybrid working is available, with three days per week expected in the office to support collaboration and stakeholder engagement. Occasional travel to other UK locations may be required. SPG Resourcing is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce we hire. We offer reasonable accommodation at every stage of the application and interview process.

About the role The Senior Analyst Impairment plays a vital role in shaping the organisations understanding of its credit risk by developing and implementing analytical solutions that uphold both IFRS9 impairment requirements. This position not only delivers accurate impairment calculations and regulatory reporting but also provides clear and insightful explanations behind the results. By translating complex analytical outcomes into accessible insights, the role supports senior committees, executives and external auditors in making confident, informed decisions. Operating across a diverse range of portfolios, the Senior Analyst produces high-quality analysis that informs impairment provisions, supports judgement-based decision making and enhances understanding of the credit cost of lending across business areas. Bringing experience from credit risk, financial services or related analytical environments, the role holder combines technical expertise in IFRS9, with strong skills in SAS, SQL, Python and advanced Excel. They apply statistical validation, challenge assumptions and identify trends or anomalies, ensuring robust governance and reliable outputs. Inclusive communication is essential, enabling the role holder to tailor complex concepts to different audiences and encourage positive collaboration across multidisciplinary teams. Location: We operate on a team ledhybrid approach 1 day a week (Wednesday) across the Coventry and Manchester offices About you Success in this role requires curiosity, adaptability and a commitment to continuous learning. The Senior Analyst builds strong working relationships contributing to an open, collaborative and respectful environment where every viewpoint is valued. For this role youll need to have: • Detailed understanding of IFRS9 impairment provision methodologies andcalculations., • Experience of reporting on IFRS9 model outputs (PD,EADand LGD), • Advanced skills in the use of SQL, Python or SAS including SAS Macros, SAS Enterprise Miner, • Highly proficient in Excel, and experience of creating insightful reports., • Experience of writing detailed governance documents, committee reports and presenting to senior management., • Education emphasis on a numerate discipline (ideally, statistics, finance or mathematics related) is necessary, or demonstrable equivalent skills through experience.Experience in these areas would be helpful:, • An understanding of the relevant Credit Risk Regulations with respect to credit risk capital requirements and how they are calculated under both IRB and Standardised Approaches, • Understanding of wider Credit Risk strategy, scorecards and decisioning systems would be highlybeneficial JBRP1_UKTJ

Application Support Analyst – Payments and Orchestration Services page is loaded## Application Support Analyst – Payments and Orchestration Serviceslocations: GBR - Sheffield: GBR - Manchester: GBR - Welwyn Garden Citytime type: Full timeposted on: Posted Todayjob requisition id: R19

Sewell Wallis is partnering with a large South Yorkshire manufacturing business based in Sheffield, in their search for a Commercial Finance Analyst. As the Commercial Finance Analyst, you will play a pivotal role in supporting both senior stakeholders and the wider business to deliver its strategic objectives and optimise business performance. Reporting directly to the Head of Finance, you will be responsible for providing valuable financial insights across the entire business ecosystem, supplying accurate and insightful operational, financial and commercial data, analysis and reporting of the company product portfolio across all business levels and departments. This role is critical to supporting key business decisions, strategy and objectives, whilst maintaining a collaborative and results driven environment. What will you be doing? Working closely with the operational and commercial teams to understand full margin elements of the company product portfolio, including: Regular analysis and reporting of raw material costs, including forecasting of elementals and foreign exchange and potential hedging requirements Understanding of full operational process of company product portfolio, incorporating standard costing into product cost and pricing mechanisms Daily review, analysis and informative reporting of operational costs in line with budget/forecast, including assessment of manufacturing variances such as mix/yield/price/quantity, promoting cost awareness with insight to drive action and improve future performance Daily review, analysis and reporting of production vs forecast, including assessment of volume/revenue/GCM Monthly forecasting for operational performance to GCM at a detailed level Identify operational process inefficiencies and suggest necessary improvements to enhance cost efficiency and business improvement Strengthen both proactive and reactive operational decision making by providing appropriate challenge to assumptions and proposals, including scenario modelling where necessary Actively review and drive improvements in KPI metrics Present cost models and pricing for new opportunities What skills do we need? ACA/ACCA/CIMA qualified Advanced level proficiency in Microsoft Excel Desire to continually improve processes Strong commercial acumen (preferably in a manufacturing environment) What's on offer? Salary of up to £65,000 Extremely generous bonus package paid quarterly Flexible start and finish times Pension matched up to 8%Apply for this role below. Or for more information, contact Kayley. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions